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Canute

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  1. The error reported in the crash shows a problem loading kernel32.dll (exception code 0xc0000142 indicates the DLL failed to initialize). This is sometimes caused due to a window station or desktop permission issue when creating a child process.

     

    Can you provide any more information about how users accounts are configured on this machine, as it relates to the MBAM install? 

     

    Was MBAM installed by a different user than the one experiencing the crash?

     

    Thank you.

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