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AnnJ

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Posts posted by AnnJ

  1. Hi....

    I noticed (in Win 7 event viewer) an event error (7023) stating Win Defender could not start, app not available. In Control Panel, Win Defender is turned off. In services, Win Defender is set to automatic. Can I turn the service off safely? I've never fooled with the services but common sense tells me to just disable it! :)

    I use McAfee for my AV and firewall.

    The error started after a successful virus removal (with the terrific assistance of Gringo) a couple weeks ago. I get it at boot up daily.

    Thanks...

    Ann

  2. Hi Gringo,

    Sorry to be back so soon BUT... I downloaded OTClean it and my AV program wouldn't let me download... turned the AV off and downloaded it to my desktop. I planned on using it tomorrow, Anyway, I did a shut down and rebooted a few minutes later and in a few minutes McAfee pop up said it was quarantted and the icon was removed from my desktop. Can't I just use Revo Uninstaller to get rid of the programs we used during this clean-up process? Or what do you suggest I do?

    Thanks,

    Ann

  3. Hi again Gringo....

    Will do the program cleanups and read the articles.

    Thank you so very very much for all of your assistance and very timely responses. We are deeply indebted to you volunteers who help us with these scarey issues. My very best wishes for good things for you..........

    Ann

  4. Hi Gringo,

    Uninstalled Adobe Reader and Java... installed latest versions. Cleaned out temp files, MBAM log below and HiJack This log. Haven't found any problems today with computer and no redirects from Google....

    Thanks again....

    Ann

    MBAM

    Malwarebytes Anti-Malware 1.61.0.1400

    www.malwarebytes.org

    Database version: v2012.06.10.07

    Windows 7 Service Pack 1 x64 NTFS

    Internet Explorer 8.0.7601.17514

    Ann :: ANN-PC [administrator]

    6/10/2012 1:52:23 PM

    mbam-log-2012-06-10 (13-52-23).txt

    Scan type: Quick scan

    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

    Scan options disabled: P2P

    Objects scanned: 208555

    Time elapsed: 3 minute(s), 18 second(s)

    Memory Processes Detected: 0

    (No malicious items detected)

    Memory Modules Detected: 0

    (No malicious items detected)

    Registry Keys Detected: 0

    (No malicious items detected)

    Registry Values Detected: 0

    (No malicious items detected)

    Registry Data Items Detected: 0

    (No malicious items detected)

    Folders Detected: 0

    (No malicious items detected)

    Files Detected: 0

    (No malicious items detected)

    (end)

    HJ log

    Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 2:11:03 PM, on 6/10/2012

    Platform: Windows 7 SP1 (WinNT 6.00.3505)

    MSIE: Internet Explorer v8.00 (8.00.7601.17514)

    Boot mode: Normal

    Running processes:

    C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

    C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

    C:\Windows\SysWOW64\rundll32.exe

    C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

    C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tampabay.rr.com/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?

    LinkId=69157

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?

    LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O2 - BHO: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web

    \toolband.dll

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common

    Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk

    \mskapbho.dll

    O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files

    (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files

    \McAfee\SystemCore\ScriptSn.20120424202205.dll

    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files

    (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program

    Files (x86)\Windows Live\Companion\companioncore.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google

    \Google Toolbar\GoogleToolbar_32.dll

    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype

    \Toolbars\Internet Explorer\skypeieplugin.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files

    (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files

    (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

    O3 - Toolbar: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web

    \toolband.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google

    Toolbar\GoogleToolbar_32.dll

    O4 - HKLM\..\Run: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

    O4 - HKLM\..\Run: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

    O4 - HKLM\..\Run: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

    O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:

    \PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component

    \GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050

    -81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416

    -8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 -

    {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer

    \WriterBrowserExtension.dll

    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program

    Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

    C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:

    \PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) -

    http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) -

    http://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab

    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype

    \Toolbars\Internet Explorer\skypeieplugin.dll

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype

    \SKYPE4~1.DLL

    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo

    Gallery\AlbumDownloadProtocolHandler.dll

    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc

    \mcsniepl.dll

    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files

    (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file

    missing)

    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

    O23 - Service: AMD Fusion Utility Service (AMDFusionSVC) - Advanced Micro Devices - c:\Program Files (x86)\AMD

    \AMD Fusion Utility for Desktops\FusionSVC.exe

    O23 - Service: AMD RAIDXpert (AMD_RAIDXpert) - AMD - C:\Program Files (x86)\AMD\RAIDXpert\bin

    \RAIDXpertService.exe

    O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative

    Labs Shared\Service\AL6Licensing.exe

    O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative

    Labs Shared\Service\CTAELicensing.exe

    O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files

    \Creative Labs Shared\Service\MT6Licensing.exe

    O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative

    \Shared Files\CTAudSvc.exe

    O23 - Service: dleaCATSCustConnectService - Unknown owner - C:\Windows\system32\spool\DRIVERS\x64\3\

    \dleaserv.exe

    O23 - Service: dlea_device - - C:\Windows\system32\dleacoms.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe

    (file missing)

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe

    (file missing)

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update

    \GoogleUpdate.exe

    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update

    \GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater

    \GoogleUpdaterService.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe

    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee

    \McSvcHost\McSvHost.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost

    \McSvHost.exe

    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee

    \McSvcHost\McSvHost.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost

    \McSvHost.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost

    \McSvHost.exe

    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\

    \mcshield.exe

    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee

    \SystemCore\\mfefire.exe

    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows

    \system32\mfevtps.exe (file missing)

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee

    \McSvcHost\McSvHost.exe

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows

    \system32\lsass.exe (file missing)

    O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:

    \Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows

    \system32\lsass.exe (file missing)

    O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM

    \12.0\SharedCOM\RoxMediaDB12OEM.exe

    O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files

    \Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows

    \system32\locator.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe

    (file missing)

    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local

    Backup\sftservice.EXE

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows

    \System32\snmptrap.exe (file missing)

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe

    (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows

    \system32\sppsvc.exe (file missing)

    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared

    \stllssvr.exe

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows

    \system32\UI0Detect.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows

    \system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file

    missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file

    missing)

    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows

    \system32\Wat\WatAdminSvc.exe (file missing)

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows

    \system32\wbengine.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows

    \system32\wbem\WmiApSrv.exe (file missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner -

    C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --

    End of file - 13402 bytes

  5. Hi Gringo,

    I ran the script - log below....

    Computer seems to be fine and no redirects. Browser moves along nicely and mail pops up fine.

    Ann

    You have much more patience than I !!! :)

    new combofix log...

    ComboFix 12-06-09.01 - Ann 06/09/2012 19:58:06.2.6 - x64

    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6761 [GMT -4:00]

    Running from: c:\users\Ann\Desktop\ComboFix.exe

    Command switches used :: c:\users\Ann\Desktop\CFScript.txt

    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    .

    .

    ((((((((((((((((((((((((( Files Created from 2012-05-10 to 2012-06-10 )))))))))))))))))))))))))))))))

    .

    .

    2012-06-10 00:01 . 2012-06-10 00:01 -------- d-----w- c:\users\Default\AppData\Local\temp

    .

    .

    .

    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    .

    2012-05-06 17:10 . 2012-03-31 15:02 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

    2012-05-06 17:10 . 2011-06-14 20:02 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

    2012-04-04 19:56 . 2011-04-15 16:34 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

    2012-03-31 06:05 . 2012-05-10 19:29 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

    2012-03-31 04:39 . 2012-05-10 19:29 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

    2012-03-31 04:39 . 2012-05-10 19:29 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

    2012-03-31 03:10 . 2012-05-10 19:29 3146240 ----a-w- c:\windows\system32\win32k.sys

    2012-03-30 11:35 . 2012-05-10 19:28 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys

    2012-03-20 17:11 . 2011-02-16 16:51 162192 ----a-w- c:\windows\system32\mfevtps.exe

    2012-03-17 07:58 . 2012-05-10 19:40 75120 ----a-w- c:\windows\system32\drivers\partmgr.sys

    .

    .

    ((((((((((((((((((((((((((((( SnapShot@2012-06-09_16.40.54 )))))))))))))))))))))))))))))))))))))))))

    .

    + 2011-02-16 17:05 . 2012-06-09 19:57 45416 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin

    + 2009-07-14 05:10 . 2012-06-09 19:57 31948 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin

    + 2011-03-01 15:07 . 2012-06-09 19:57 12668 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2456960669-1729647705-3191748665-1001_UserData.bin

    - 2011-02-28 17:36 . 2012-06-09 15:26 32768 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

    + 2011-02-28 17:36 . 2012-06-09 23:39 32768 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

    - 2011-02-28 17:36 . 2012-06-09 15:26 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

    + 2011-02-28 17:36 . 2012-06-09 23:39 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

    - 2009-07-14 04:54 . 2012-06-09 15:26 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

    + 2009-07-14 04:54 . 2012-06-09 23:39 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

    - 2011-02-28 06:08 . 2012-06-09 15:26 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

    + 2011-02-28 06:08 . 2012-06-09 19:55 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

    - 2011-02-28 06:08 . 2012-06-09 15:26 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

    + 2011-02-28 06:08 . 2012-06-09 19:55 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

    - 2011-02-28 06:08 . 2012-06-09 15:26 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

    + 2011-02-28 06:08 . 2012-06-09 19:55 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

    - 2011-02-28 06:08 . 2012-06-09 16:14 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

    + 2011-02-28 06:08 . 2012-06-09 23:07 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

    - 2011-02-28 06:08 . 2012-06-09 16:14 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

    + 2011-02-28 06:08 . 2012-06-09 23:07 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

    + 2011-05-11 04:41 . 2012-06-09 16:53 1604 c:\windows\system32\wdi\ERCQueuedResolutions.dat

    - 2012-06-09 16:40 . 2012-06-09 16:40 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat

    + 2012-06-10 00:02 . 2012-06-10 00:02 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat

    + 2012-06-10 00:02 . 2012-06-10 00:02 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat

    - 2012-06-09 16:40 . 2012-06-09 16:40 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat

    + 2009-07-14 02:36 . 2012-06-09 19:59 623940 c:\windows\system32\perfh009.dat

    - 2009-07-14 02:36 . 2012-06-09 15:30 623940 c:\windows\system32\perfh009.dat

    + 2009-07-14 02:36 . 2012-06-09 19:59 106316 c:\windows\system32\perfc009.dat

    - 2009-07-14 02:36 . 2012-06-09 15:30 106316 c:\windows\system32\perfc009.dat

    + 2009-07-14 05:01 . 2012-06-10 00:01 432268 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat

    - 2009-07-14 05:01 . 2012-06-09 16:39 432268 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat

    - 2011-03-01 03:40 . 2012-06-09 05:11 1796112 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat

    + 2011-03-01 03:40 . 2012-06-10 00:01 1796112 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat

    - 2011-03-01 03:40 . 2012-06-09 16:39 2971900 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2456960669-1729647705-3191748665-1001-8192.dat

    + 2011-03-01 03:40 . 2012-06-10 00:01 2971900 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2456960669-1729647705-3191748665-1001-8192.dat

    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

    .

    .

    *Note* empty entries & legit default entries are not shown

    REGEDIT4

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

    "ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2010-03-10 237568]

    "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-05-17 98304]

    "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-03-22 1675160]

    "VolPanel"="c:\program files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2009-02-03 237693]

    "SPIRunE"="SPIRunE.dll" [2009-07-27 18432]

    "Desktop Disc Tool"="c:\program files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-02 522736]

    .

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

    "ConsentPromptBehaviorAdmin"= 5 (0x5)

    "ConsentPromptBehaviorUser"= 3 (0x3)

    "EnableUIADesktopToggle"= 0 (0x0)

    .

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

    @=""

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

    @=""

    .

    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

    R2 mrtRate;mrtRate; [x]

    R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-09-04 219632]

    R3 ahcix64s;ahcix64s;c:\windows\system32\DRIVERS\ahcix64s.sys [x]

    R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-06-28 79360]

    R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-02-16 79360]

    R3 Creative Media Toolbox 6 Licensing Service;Creative Media Toolbox 6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe [2011-06-28 79360]

    R3 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\dleaserv.exe [2010-05-21 45224]

    R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2010-08-30 220528]

    R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]

    R3 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;c:\program files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-01-14 341296]

    R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]

    R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-09-04 1116656]

    R3 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]

    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

    R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

    S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]

    S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]

    S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]

    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

    S2 AMD_RAIDXpert;AMD RAIDXpert;c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-03-16 122880]

    S2 AMDFusionSVC;AMD Fusion Utility Service;c:\program files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-09-08 383544]

    S2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe [2010-05-21 1052328]

    S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-01-27 249936]

    S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

    S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-03-20 210584]

    S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]

    S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]

    S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

    S3 AmdLLD64;AMD Low Level Device Driver;c:\windows\system32\DRIVERS\AmdLLD64.sys [x]

    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]

    S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]

    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]

    S3 t3;Sound Blaster X-Fi Xtreme Audio;c:\windows\system32\drivers\t3.sys [x]

    .

    .

    --- Other Services/Drivers In Memory ---

    .

    *Deregistered* - mfeavfk01

    .

    Contents of the 'Scheduled Tasks' folder

    .

    2012-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001Core.job

    - c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

    .

    2012-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001UA.job

    - c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

    .

    2012-05-21 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job

    - c:\program files\Dell Support Center\uaclauncher.exe [2010-12-03 20:06]

    .

    2012-06-09 c:\windows\Tasks\SystemToolsDailyTest.job

    - c:\program files\Dell Support Center\pcdrcui.exe [2010-12-03 20:06]

    .

    .

    --------- X64 Entries -----------

    .

    .

    ------- Supplementary Scan -------

    .

    uLocal Page = c:\windows\system32\blank.htm

    uStart Page = hxxp://tampabay.rr.com/

    mLocal Page = c:\windows\SysWOW64\blank.htm

    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

    TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

    FF - ProfilePath - c:\users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\bco7oymp.default\

    FF - prefs.js: browser.startup.homepage - hxxp://tampabay.rr.com/

    FF - prefs.js: network.proxy.type - 0

    .

    - - - - ORPHANS REMOVED - - - -

    .

    Toolbar-Locked - (no file)

    .

    .

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]

    "ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"

    .

    --------------------- LOCKED REGISTRY KEYS ---------------------

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

    @Denied: (A 2) (Everyone)

    @="FlashBroker"

    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

    "Enabled"=dword:00000001

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

    @Denied: (A 2) (Everyone)

    @="Shockwave Flash Object"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

    "ThreadingModel"="Apartment"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

    @="0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

    @="ShockwaveFlash.ShockwaveFlash.11"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

    @="1.0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

    @="ShockwaveFlash.ShockwaveFlash"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

    @Denied: (A 2) (Everyone)

    @="Macromedia Flash Factory Object"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

    "ThreadingModel"="Apartment"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

    @="FlashFactory.FlashFactory.1"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

    @="1.0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

    @="FlashFactory.FlashFactory"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

    @Denied: (A 2) (Everyone)

    @="IFlashBroker4"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

    @="{00020424-0000-0000-C000-000000000046}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    "Version"="1.0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

    "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

    00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

    @Denied: (Full) (Everyone)

    .

    ------------------------ Other Running Processes ------------------------

    .

    c:\program files (x86)\Creative\Shared Files\CTAudSvc.exe

    c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

    .

    **************************************************************************

    .

    Completion time: 2012-06-09 20:07:20 - machine was rebooted

    ComboFix-quarantined-files.txt 2012-06-10 00:07

    ComboFix2.txt 2012-06-09 16:45

    .

    Pre-Run: 930,273,337,344 bytes free

    Post-Run: 930,075,832,320 bytes free

    .

    - - End Of File - - CF822BA862A2DCA1AD474D4A3BEEB17A

  6. Hi Gringo!

    I ran TDSSKiller and no threats were found. Could not do a copy and paste

    MBR scan done... results below:

    aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software

    Run date: 2012-06-09 16:10:32

    -----------------------------

    16:10:32.010 OS Version: Windows x64 6.1.7601 Service Pack 1

    16:10:32.010 Number of processors: 6 586 0xA00

    16:10:32.010 ComputerName: ANN-PC UserName: Ann

    16:10:34.397 Initialize success

    16:11:30.004 AVAST engine defs: 12060901

    16:11:41.376 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006b

    16:11:41.376 Disk 0 Vendor: ST310005 CC46 Size: 953869MB BusType: 11

    16:11:41.392 Disk 0 MBR read successfully

    16:11:41.392 Disk 0 MBR scan

    16:11:41.407 Disk 0 Windows VISTA default MBR code

    16:11:41.423 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63

    16:11:41.423 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 12542 MB offset 81920

    16:11:41.454 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 941286 MB offset 25767936

    16:11:41.470 Disk 0 scanning C:\Windows\system32\drivers

    16:11:54.324 Service scanning

    16:12:11.375 Modules scanning

    16:12:11.390 Disk 0 trace - called modules:

    16:12:11.422 ntoskrnl.exe CLASSPNP.SYS disk.sys amdxata.sys storport.sys hal.dll amdsata.sys

    16:12:11.437 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007b40060]

    16:12:11.437 3 CLASSPNP.SYS[fffff8800181743f] -> nt!IofCallDriver -> [0xfffffa8006b27b80]

    16:12:11.453 5 amdxata.sys[fffff880011597a8] -> nt!IofCallDriver -> \Device\0000006b[0xfffffa8006b26060]

    16:12:18.941 AVAST engine scan C:\Windows

    16:12:23.402 AVAST engine scan C:\Windows\system32

    16:16:15.624 AVAST engine scan C:\Windows\system32\drivers

    16:16:28.354 AVAST engine scan C:\Users\Ann

    16:27:14.741 AVAST engine scan C:\ProgramData

    16:35:07.921 Scan finished successfully

    16:35:36.672 Disk 0 MBR has been saved successfully to "C:\Users\Ann\Desktop\MBR.dat"

    16:35:36.672 The log file has been saved successfully to "C:\Users\Ann\Desktop\aswMBR.txt"

    Thanks, again... I have not gotten a Google redirect.... Think I'm clean?

    Ann

  7. Hi Gringo...

    Thanks so much for your help. I ran Security Check and Combofix... logs below. I am NOT getting any redirects now. Hope Combofix did the trick and it doesn't come back... :)

    Ann

    checkup text

    Results of screen317's Security Check version 0.99.41

    Windows 7 Service Pack 1 x64 (UAC is enabled)

    Internet Explorer 8 Out of date!

    ``````````````Antivirus/Firewall Check:``````````````

    Windows Firewall Enabled!

    McAfee Anti-Virus and Anti-Spyware

    WMI entry may not exist for antivirus; attempting automatic update.

    `````````Anti-malware/Other Utilities Check:`````````

    Malwarebytes Anti-Malware version 1.61.0.1400

    Java 6 Update 25

    Java version out of date!

    Adobe Reader 9 Adobe Reader out of date!

    Mozilla Firefox 8.0 Firefox out of Date!

    Google Chrome 19.0.1084.46

    Google Chrome 19.0.1084.52

    ````````Process Check: objlist.exe by Laurent````````

    `````````````````System Health check`````````````````

    Total Fragmentation on Drive C: 2%

    ````````````````````End of Log``````````````````````

    combofix log

    ComboFix 12-06-09.01 - Ann 06/09/2012 12:33:53.1.6 - x64

    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6544 [GMT -4:00]

    Running from: c:\users\Ann\Desktop\ComboFix.exe

    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    * Created a new restore point

    .

    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

    .

    .

    c:\programdata\SPLA6DF.tmp

    c:\users\Ann\AppData\Local\Apps\Adobe\nhtzos.dll

    c:\users\Ann\GoToAssistDownloadHelper.exe

    c:\windows\SysWow64\tmp1EB6.tmp

    c:\windows\SysWow64\tmp1EC7.tmp

    .

    .

    ((((((((((((((((((((((((( Files Created from 2012-05-09 to 2012-06-09 )))))))))))))))))))))))))))))))

    .

    .

    2012-06-09 16:37 . 2012-06-09 16:37 -------- d-----w- c:\users\Default\AppData\Local\temp

    2012-05-10 19:40 . 2012-03-17 07:58 75120 ----a-w- c:\windows\system32\drivers\partmgr.sys

    2012-05-10 19:29 . 2012-03-03 06:35 1544704 ----a-w- c:\windows\system32\DWrite.dll

    2012-05-10 19:29 . 2012-03-03 05:31 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll

    2012-05-10 19:29 . 2012-03-31 06:05 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

    2012-05-10 19:29 . 2012-03-31 03:10 3146240 ----a-w- c:\windows\system32\win32k.sys

    2012-05-10 19:29 . 2012-03-31 04:39 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

    2012-05-10 19:29 . 2012-03-31 04:39 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

    2012-05-10 19:29 . 2012-03-31 05:42 1732096 ----a-w- c:\program files\Windows Journal\NBDoc.DLL

    2012-05-10 19:29 . 2012-03-31 05:40 1367552 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll

    2012-05-10 19:29 . 2012-03-31 04:29 936960 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\ink\journal.dll

    2012-05-10 19:29 . 2012-03-31 05:40 1402880 ----a-w- c:\program files\Windows Journal\JNWDRV.dll

    2012-05-10 19:29 . 2012-03-31 05:40 1393664 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll

    2012-05-10 19:28 . 2012-03-30 11:35 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys

    2012-05-10 19:18 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys

    2012-05-10 19:18 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll

    2012-05-10 19:18 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll

    2012-05-10 19:18 . 2012-03-01 06:38 220672 ----a-w- c:\windows\system32\wintrust.dll

    2012-05-10 19:18 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll

    2012-05-10 19:18 . 2012-03-01 05:37 172544 ----a-w- c:\windows\SysWow64\wintrust.dll

    2012-05-10 19:18 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll

    .

    .

    .

    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    .

    2012-05-06 17:10 . 2012-03-31 15:02 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

    2012-05-06 17:10 . 2011-06-14 20:02 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

    2012-04-04 19:56 . 2011-04-15 16:34 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

    2012-03-20 17:11 . 2011-02-16 16:51 162192 ----a-w- c:\windows\system32\mfevtps.exe

    .

    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

    .

    .

    *Note* empty entries & legit default entries are not shown

    REGEDIT4

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

    "ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2010-03-10 237568]

    "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-05-17 98304]

    "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-03-22 1675160]

    "VolPanel"="c:\program files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2009-02-03 237693]

    "SPIRunE"="SPIRunE.dll" [2009-07-27 18432]

    "Desktop Disc Tool"="c:\program files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-02 522736]

    .

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

    "ConsentPromptBehaviorAdmin"= 5 (0x5)

    "ConsentPromptBehaviorUser"= 3 (0x3)

    "EnableUIADesktopToggle"= 0 (0x0)

    .

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

    @=""

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

    @=""

    .

    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

    R2 mrtRate;mrtRate; [x]

    R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-09-04 219632]

    R3 ahcix64s;ahcix64s;c:\windows\system32\DRIVERS\ahcix64s.sys [x]

    R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-06-28 79360]

    R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-02-16 79360]

    R3 Creative Media Toolbox 6 Licensing Service;Creative Media Toolbox 6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe [2011-06-28 79360]

    R3 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\dleaserv.exe [2010-05-21 45224]

    R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2010-08-30 220528]

    R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]

    R3 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;c:\program files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-01-14 341296]

    R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]

    R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-09-04 1116656]

    R3 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]

    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

    R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

    S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]

    S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]

    S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]

    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

    S2 AMD_RAIDXpert;AMD RAIDXpert;c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-03-16 122880]

    S2 AMDFusionSVC;AMD Fusion Utility Service;c:\program files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-09-08 383544]

    S2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe [2010-05-21 1052328]

    S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-01-27 249936]

    S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

    S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-03-20 210584]

    S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]

    S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]

    S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

    S3 AmdLLD64;AMD Low Level Device Driver;c:\windows\system32\DRIVERS\AmdLLD64.sys [x]

    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]

    S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]

    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]

    S3 t3;Sound Blaster X-Fi Xtreme Audio;c:\windows\system32\drivers\t3.sys [x]

    .

    .

    --- Other Services/Drivers In Memory ---

    .

    *NewlyCreated* - WS2IFSL

    *Deregistered* - mfeavfk01

    .

    Contents of the 'Scheduled Tasks' folder

    .

    2012-06-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001Core.job

    - c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

    .

    2012-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001UA.job

    - c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

    .

    2012-05-21 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job

    - c:\program files\Dell Support Center\uaclauncher.exe [2010-12-03 20:06]

    .

    2012-06-08 c:\windows\Tasks\SystemToolsDailyTest.job

    - c:\program files\Dell Support Center\pcdrcui.exe [2010-12-03 20:06]

    .

    .

    --------- X64 Entries -----------

    .

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

    "LoadAppInit_DLLs"=0x0

    .

    ------- Supplementary Scan -------

    .

    uLocal Page = c:\windows\system32\blank.htm

    uStart Page = hxxp://tampabay.rr.com/

    mLocal Page = c:\windows\SysWOW64\blank.htm

    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

    TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

    FF - ProfilePath - c:\users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\bco7oymp.default\

    FF - prefs.js: browser.startup.homepage - hxxp://tampabay.rr.com/

    FF - prefs.js: network.proxy.type - 0

    .

    - - - - ORPHANS REMOVED - - - -

    .

    Toolbar-Locked - (no file)

    Wow6432Node-HKCU-Run-Adobe - c:\users\Ann\AppData\Local\Apps\Adobe\nhtzos.dll

    Toolbar-Locked - (no file)

    AddRemove-Quicken 2002 Deluxe - c:\program files (x86)\QUICKENW\Uninst.isu

    AddRemove-Sound Blaster X-Fi Windows Drivers - c:\program files (x86)\Creative\Sound Blaster X-Fi\Program\SETUP.EXE

    .

    .

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]

    "ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"

    .

    --------------------- LOCKED REGISTRY KEYS ---------------------

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

    @Denied: (A 2) (Everyone)

    @="FlashBroker"

    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

    "Enabled"=dword:00000001

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

    @Denied: (A 2) (Everyone)

    @="Shockwave Flash Object"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

    "ThreadingModel"="Apartment"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

    @="0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

    @="ShockwaveFlash.ShockwaveFlash.11"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

    @="1.0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

    @="ShockwaveFlash.ShockwaveFlash"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

    @Denied: (A 2) (Everyone)

    @="Macromedia Flash Factory Object"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

    "ThreadingModel"="Apartment"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

    @="FlashFactory.FlashFactory.1"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

    @="1.0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

    @="FlashFactory.FlashFactory"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

    @Denied: (A 2) (Everyone)

    @="IFlashBroker4"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

    @="{00020424-0000-0000-C000-000000000046}"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    "Version"="1.0"

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

    "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

    00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

    .

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

    @Denied: (Full) (Everyone)

    .

    ------------------------ Other Running Processes ------------------------

    .

    c:\program files (x86)\Creative\Shared Files\CTAudSvc.exe

    c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

    .

    **************************************************************************

    .

    Completion time: 2012-06-09 12:45:11 - machine was rebooted

    ComboFix-quarantined-files.txt 2012-06-09 16:45

    .

    Pre-Run: 930,214,047,744 bytes free

    Post-Run: 930,310,160,384 bytes free

    .

    - - End Of File - - CEE7BC33DA3C3C1F006F18AC383CADBD

  8. Starting getting Google redirects today. Did a MB full scan and deleated the exploit file but continue to have redirects. Re-ran MB using quick scan and nothing found.

    I sure hope someone can help me.... very stressed out! I'm sooooo happy to have found this forum as I have been using MB for years and love it!

    Thanks for any help,

    Ann

    MB scan...........

    Malwarebytes Anti-Malware 1.61.0.1400

    www.malwarebytes.org

    Database version: v2012.06.08.04

    Windows 7 Service Pack 1 x64 NTFS

    Internet Explorer 8.0.7601.17514

    Ann :: ANN-PC [administrator]

    6/8/2012 1:27:17 PM

    mbam-log-2012-06-08 (13-27-17).txt

    Scan type: Full scan

    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

    Scan options disabled: P2P

    Objects scanned: 408194

    Time elapsed: 1 hour(s), 17 minute(s), 21 second(s)

    Memory Processes Detected: 0

    (No malicious items detected)

    Memory Modules Detected: 0

    (No malicious items detected)

    Registry Keys Detected: 0

    (No malicious items detected)

    Registry Values Detected: 0

    (No malicious items detected)

    Registry Data Items Detected: 0

    (No malicious items detected)

    Folders Detected: 0

    (No malicious items detected)

    Files Detected: 1

    C:\Users\Ann\AppData\Local\Temp\0.5296213442683045 (Exploit.Drop.9) -> Quarantined and deleted successfully.

    (end)

    DDS txt

    .

    DDS (Ver_2011-08-26.01) - NTFSAMD64

    Internet Explorer: 8.0.7601.17514

    Run by Ann at 16:30:15 on 2012-06-08

    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6628 [GMT -4:00]

    .

    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

    .

    ============== Running Processes ===============

    .

    C:\Windows\system32\wininit.exe

    C:\Windows\system32\lsm.exe

    C:\Windows\system32\svchost.exe -k DcomLaunch

    C:\Windows\system32\svchost.exe -k RPCSS

    C:\Windows\System32\svchost.exe -k NetworkService

    c:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe

    C:\Windows\system32\atiesrxx.exe

    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

    C:\Windows\system32\svchost.exe -k netsvcs

    C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

    C:\Windows\system32\svchost.exe -k LocalService

    C:\Windows\system32\atieclxx.exe

    C:\Windows\System32\spoolsv.exe

    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

    C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe

    C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

    C:\Windows\system32\dleacoms.exe

    C:\Windows\system32\conhost.exe

    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

    C:\Windows\system32\mfevtps.exe

    C:\Windows\system32\taskhost.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Windows\system32\svchost.exe -k imgsvc

    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

    C:\Windows\system32\WUDFHost.exe

    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

    C:\Windows\System32\rundll32.exe

    C:\Windows\SysWOW64\rundll32.exe

    C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

    C:\Program Files\mcafee.com\agent\mcagent.exe

    c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

    C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

    C:\Windows\SysWOW64\rundll32.exe

    C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

    C:\Windows\system32\SearchIndexer.exe

    C:\Windows\System32\svchost.exe -k LocalServicePeerNet

    C:\Program Files\Windows Media Player\wmpnetwk.exe

    C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

    C:\Windows\system32\DllHost.exe

    C:\Windows\SysWOW64\WinMsgBalloonServer.exe

    C:\Windows\SysWOW64\WinMsgBalloonClient.exe

    C:\Windows\system32\wuauclt.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Windows\system32\SearchFilterHost.exe

    C:\Windows\system32\DllHost.exe

    C:\Windows\system32\DllHost.exe

    C:\Windows\system32\DllHost.exe

    C:\Windows\SysWOW64\cmd.exe

    C:\Windows\system32\conhost.exe

    C:\Windows\SysWOW64\cscript.exe

    C:\Windows\system32\wbem\wmiprvse.exe

    .

    ============== Pseudo HJT Report ===============

    .

    uStart Page = hxxp://tampabay.rr.com/

    mWinlogon: Userinit=userinit.exe,

    BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - C:\Program Files\Dell Printable Web\toolband.dll

    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120424202205.dll

    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

    BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

    TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - C:\Program Files\Dell Printable Web\toolband.dll

    uRun: [Google Update] "C:\Users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe" /c

    uRun: [Adobe] rundll32.exe "C:\Users\Ann\AppData\Local\Apps\Adobe\nhtzos.dll",CreateInstance

    mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

    mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    mRun: [<NO NAME>]

    mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

    mRun: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

    mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"

    mPolicies-explorer: NoActiveDesktop = 1 (0x1)

    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

    DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

    DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab

    TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

    TCP: Interfaces\{0E34F056-B426-4754-B568-D8767BDD450A} : DhcpNameServer = 65.32.5.111 65.32.5.112

    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\msc\McSnIePl.dll

    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

    BHO-X64: Dell Toolbar: {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll

    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    BHO-X64: AcroIEHelperStub - No File

    BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

    BHO-X64: McAfee Phishing Filter - No File

    BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120424202205.dll

    BHO-X64: scriptproxy - No File

    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

    BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    BHO-X64: SkypeIEPluginBHO - No File

    BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

    TB-X64: Dell Toolbar: {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll

    mRun-x64: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

    mRun-x64: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

    mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    mRun-x64: [(Default)]

    mRun-x64: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

    mRun-x64: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

    mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"

    .

    ================= FIREFOX ===================

    .

    FF - ProfilePath - C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\bco7oymp.default\

    FF - prefs.js: browser.startup.homepage - hxxp://tampabay.rr.com/

    FF - prefs.js: network.proxy.type - 0

    FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll

    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrlui.dll

    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

    FF - plugin: C:\Users\Ann\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll

    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

    .

    ============= SERVICES / DRIVERS ===============

    .

    R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]

    R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]

    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

    R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]

    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

    R2 AMD_RAIDXpert;AMD RAIDXpert;C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-3-16 122880]

    R2 AMDFusionSVC;AMD Fusion Utility Service;C:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-9-8 383544]

    R2 dlea_device;dlea_device;C:\Windows\system32\dleacoms.exe -service --> C:\Windows\system32\dleacoms.exe -service [?]

    R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

    R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

    R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

    R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2011-2-16 199272]

    R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2011-2-16 210584]

    R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]

    R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

    R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

    R3 AmdLLD64;AMD Low Level Device Driver;C:\Windows\system32\DRIVERS\AmdLLD64.sys --> C:\Windows\system32\DRIVERS\AmdLLD64.sys [?]

    R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]

    R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]

    R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]

    R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]

    R3 t3;Sound Blaster X-Fi Xtreme Audio;C:\Windows\system32\drivers\t3.sys --> C:\Windows\system32\drivers\t3.sys [?]

    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

    S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-9-4 219632]

    S3 ahcix64s;ahcix64s;C:\Windows\system32\DRIVERS\ahcix64s.sys --> C:\Windows\system32\DRIVERS\ahcix64s.sys [?]

    S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-6-28 79360]

    S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-2-16 79360]

    S3 Creative Media Toolbox 6 Licensing Service;Creative Media Toolbox 6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe [2011-6-28 79360]

    S3 dleaCATSCustConnectService;dleaCATSCustConnectService;C:\Windows\System32\spool\DRIVERS\x64\3\dleaserv.exe [2011-2-28 45224]

    S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-2-16 220528]

    S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]

    S3 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;C:\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-1-14 341296]

    S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-7-30 25072]

    S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-9-4 1116656]

    S3 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-2-16 705856]

    S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

    S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

    .

    =============== Created Last 30 ================

    .

    2012-06-08 18:49:07 -------- d-----w- C:\Users\Ann\AppData\Local\{733C8195-8C2F-4E86-8215-EECFC9467727}

    2012-06-08 16:34:16 -------- d-----w- C:\Users\Ann\AppData\Local\{43B446D6-F09F-469C-A6D8-FD079873E265}

    2012-06-08 15:36:29 -------- d-----w- C:\Users\Ann\AppData\Local\{C2DD9C48-2C0F-4E36-BA88-2B615EEF8A0F}

    2012-06-07 15:03:56 -------- d-----w- C:\Users\Ann\AppData\Local\{FCE01362-F396-4E9A-A5C6-E1E0AAF475FF}

    2012-06-07 01:31:52 -------- d-----w- C:\Users\Ann\AppData\Local\{23FACCD8-9E92-4F7F-B229-E89D0AFB1101}

    2012-06-06 14:46:17 -------- d-----w- C:\Users\Ann\AppData\Local\{E661CD49-4375-49D0-8B37-F2B7E08715AE}

    2012-06-05 19:32:38 -------- d-----w- C:\Users\Ann\AppData\Local\{28331C1B-0401-4051-BB97-5CCC4DCC6E76}

    2012-06-05 18:20:50 -------- d-----w- C:\Users\Ann\AppData\Local\{3B10C556-5F67-4295-B79D-5156D864E169}

    2012-06-05 14:14:37 -------- d-----w- C:\Users\Ann\AppData\Local\{34E30F91-1AAE-4E6C-BED0-AD138455F422}

    2012-06-04 14:10:44 -------- d-----w- C:\Users\Ann\AppData\Local\{2A4400EC-78C9-4266-872E-5AD778101AB6}

    2012-06-03 16:03:54 -------- d-----w- C:\Users\Ann\AppData\Local\{6D044BBB-8CF9-470A-A64F-D46ACF098877}

    2012-06-02 16:57:22 -------- d-----w- C:\Users\Ann\AppData\Local\{7FF89A73-B639-4359-8210-9EF415E4985D}

    2012-06-01 16:43:00 -------- d-----w- C:\Users\Ann\AppData\Local\{1BC289D0-F4F8-45C4-B0C1-6DD8773204FD}

    2012-05-31 16:53:02 -------- d-----w- C:\Users\Ann\AppData\Local\{C6EC90C5-1366-45AC-BCA3-575F7A15844D}

    2012-05-30 17:00:00 -------- d-----w- C:\Users\Ann\AppData\Local\{F9E8D764-D19E-4F96-B8D2-D6C892B87350}

    2012-05-30 01:09:36 -------- d-----w- C:\Users\Ann\AppData\Local\{9151CB56-48F4-410D-B1E4-E13F555C7F4A}

    2012-05-29 16:52:21 -------- d-----w- C:\Users\Ann\AppData\Local\{F96200A9-A63B-4D60-80C4-17BE35F61C8D}

    2012-05-29 00:15:10 -------- d-----w- C:\Users\Ann\AppData\Local\{9CB815AB-8DB2-42C0-BFFD-495D63805E30}

    2012-05-28 16:20:35 -------- d-----w- C:\Users\Ann\AppData\Local\{76CAF05F-DC3B-4FDD-8D37-845D9ADCBF61}

    2012-05-27 16:36:38 -------- d-----w- C:\Users\Ann\AppData\Local\{F4754C80-4304-45CD-8DB0-A929697CF2F9}

    2012-05-26 17:17:27 -------- d-----w- C:\Users\Ann\AppData\Local\{9C0B9FB6-250F-4DD1-996C-E446F8620BBE}

    2012-05-25 16:09:19 -------- d-----w- C:\Users\Ann\AppData\Local\{FAF0C2BA-5BB3-49EB-94FF-3A30116FD323}

    2012-05-24 17:44:54 -------- d-----w- C:\Users\Ann\AppData\Local\{8F127BB6-DA04-44C4-BA4B-43AB1600D0E5}

    2012-05-23 16:22:59 -------- d-----w- C:\Users\Ann\AppData\Local\{0E3DFFC1-EBE5-42E0-A170-F40933DB2A97}

    2012-05-22 15:28:11 -------- d-----w- C:\Users\Ann\AppData\Local\{F2E75A74-F7F2-42E3-9C40-2ED13C44AFC6}

    2012-05-22 00:36:02 -------- d-----w- C:\Users\Ann\AppData\Local\{0C07BD6F-F1DD-4166-A379-CD3B60FB3F90}

    2012-05-21 23:38:17 -------- d-----w- C:\Users\Ann\AppData\Local\{AB9819EE-B42B-4796-B39D-CB8CBD52A21B}

    2012-05-21 16:48:52 -------- d-----w- C:\Users\Ann\AppData\Local\{5DFF5C07-66D1-4233-A300-367ED733D593}

    2012-05-20 16:31:31 -------- d-----w- C:\Users\Ann\AppData\Local\{9A7649A3-CF3A-42E8-9F4D-3F6392B46943}

    2012-05-19 16:59:06 -------- d-----w- C:\Users\Ann\AppData\Local\{D2A4F888-804C-4F2C-AA21-0FA36B3689A2}

    2012-05-18 14:21:36 -------- d-----w- C:\Users\Ann\AppData\Local\{76AB7148-4637-45AD-BD2B-B6013FEAB904}

    2012-05-17 13:02:21 -------- d-----w- C:\Users\Ann\AppData\Local\{4769F264-05DA-4C83-BC47-B0FC35AABE77}

    2012-05-16 13:22:31 -------- d-----w- C:\Users\Ann\AppData\Local\{AE80EFBC-2E6D-4923-9C81-7C211F847654}

    2012-05-15 15:12:55 -------- d-----w- C:\Users\Ann\AppData\Local\{F5B7B672-7EB1-44A1-A112-C93DE1F0DD15}

    2012-05-14 16:05:04 -------- d-----w- C:\Users\Ann\AppData\Local\{BE0CA786-BDAE-4A03-8AD2-46FF2A81AF67}

    2012-05-14 01:32:35 -------- d-----w- C:\Users\Ann\AppData\Local\{178D4EBD-D02E-4F95-A974-8D7207FA232E}

    2012-05-12 17:38:30 -------- d-----w- C:\Users\Ann\AppData\Local\{523C9973-83C2-4892-9D7E-84F1B2753CE5}

    2012-05-11 17:01:05 -------- d-----w- C:\Users\Ann\AppData\Local\{AFD0FB3B-EBAE-46E6-BC80-992D3B1C23F9}

    2012-05-10 19:47:35 -------- d-----w- C:\Users\Ann\AppData\Local\{21AFEFC8-B3DD-4F23-A834-00C990B6C74B}

    2012-05-10 19:40:09 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys

    2012-05-10 19:29:14 1544704 ----a-w- C:\Windows\System32\DWrite.dll

    2012-05-10 19:29:14 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll

    2012-05-10 19:29:13 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

    2012-05-10 19:29:13 3146240 ----a-w- C:\Windows\System32\win32k.sys

    2012-05-10 19:29:12 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

    2012-05-10 19:29:12 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

    2012-05-10 19:29:11 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll

    2012-05-10 19:29:11 1732096 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL

    2012-05-10 19:29:11 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll

    2012-05-10 19:29:10 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll

    2012-05-10 19:29:10 1393664 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll

    2012-05-10 19:28:51 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

    2012-05-10 19:18:03 81408 ----a-w- C:\Windows\System32\imagehlp.dll

    2012-05-10 19:18:03 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys

    2012-05-10 19:18:03 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll

    2012-05-10 19:18:02 5120 ----a-w- C:\Windows\SysWow64\wmi.dll

    2012-05-10 19:18:02 5120 ----a-w- C:\Windows\System32\wmi.dll

    2012-05-10 19:18:02 220672 ----a-w- C:\Windows\System32\wintrust.dll

    2012-05-10 19:18:02 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

    2012-05-10 18:04:03 -------- d-----w- C:\Users\Ann\AppData\Local\{E6876F36-B749-4DAA-AFA4-E7FB05DB2716}

    2012-05-10 16:35:33 -------- d-----w- C:\Users\Ann\AppData\Local\{0DFBFE95-DCCF-4F56-90F4-C3BB7DCC47F6}

    .

    ==================== Find3M ====================

    .

    2012-05-06 17:10:37 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

    2012-05-06 17:10:37 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

    2012-05-02 20:37:19 8667528 ----a-w- C:\ProgramData\SPLA6DF.tmp

    2012-04-04 19:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

    2012-03-20 17:11:30 162192 ----a-w- C:\Windows\System32\mfevtps.exe

    .

    ============= FINISH: 16:31:29.62 ===============

    Attach txt

    .

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

    IF REQUESTED, ZIP IT UP & ATTACH IT

    .

    DDS (Ver_2011-08-26.01)

    .

    Microsoft Windows 7 Professional

    Boot Device: \Device\HarddiskVolume2

    Install Date: 2/28/2011 12:38:03 AM

    System Uptime: 6/8/2012 2:47:49 PM (2 hours ago)

    .

    Motherboard: Dell Inc. | | 0NWWY0

    Processor: AMD Phenom II X6 1090T Processor | CPU 1 | 3200/200mhz

    .

    ==== Disk Partitions =========================

    .

    C: is FIXED (NTFS) - 919 GiB total, 865.41 GiB free.

    D: is CDROM ()

    E: is Removable

    F: is Removable

    G: is Removable

    H: is Removable

    I: is Removable

    .

    ==== Disabled Device Manager Items =============

    .

    Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}

    Description: Realtek High Definition Audio

    Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10280458&REV_1002\4&331926D8&0&0301

    Manufacturer: Realtek

    Name: Realtek High Definition Audio

    PNP Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10280458&REV_1002\4&331926D8&0&0301

    Service: IntcAzAudAddService

    .

    ==== System Restore Points ===================

    .

    RP132: 4/18/2012 3:19:22 PM - Scheduled Checkpoint

    RP133: 4/25/2012 7:44:43 PM - Scheduled Checkpoint

    RP134: 5/3/2012 7:06:18 PM - Scheduled Checkpoint

    RP135: 5/10/2012 1:43:17 PM - preupdates

    RP136: 5/10/2012 3:06:37 PM - Windows Update

    RP137: 5/10/2012 3:12:04 PM - Windows Update

    RP138: 5/10/2012 3:17:47 PM - Windows Update

    RP139: 5/10/2012 3:29:22 PM - Windows Update

    RP140: 5/10/2012 3:40:14 PM - Windows Update

    RP141: 5/18/2012 11:34:58 AM - Scheduled Checkpoint

    RP142: 5/25/2012 3:04:21 PM - Scheduled Checkpoint

    RP143: 6/1/2012 3:18:35 PM - Scheduled Checkpoint

    .

    ==== Installed Programs ======================

    .

    ABBYY FineReader 6.0 Sprint

    Adobe Flash Player 11 Plugin

    Adobe Reader 9.4.4

    AMD Fusion Media Explorer

    AMD Fusion Utility for Desktops

    ATI Catalyst Control Center

    Catalyst Control Center - Branding

    Catalyst Control Center Graphics Previews Common

    Catalyst Control Center Graphics Previews Vista

    Catalyst Control Center InstallProxy

    Catalyst Control Center Localization All

    ccc-core-static

    CCC Help Chinese Standard

    CCC Help Chinese Traditional

    CCC Help Czech

    CCC Help Danish

    CCC Help Dutch

    CCC Help English

    CCC Help Finnish

    CCC Help French

    CCC Help German

    CCC Help Greek

    CCC Help Hungarian

    CCC Help Italian

    CCC Help Japanese

    CCC Help Korean

    CCC Help Norwegian

    CCC Help Polish

    CCC Help Portuguese

    CCC Help Russian

    CCC Help Spanish

    CCC Help Swedish

    CCC Help Thai

    CCC Help Turkish

    Consumer In-Home Service Agreement

    Creative ALchemy

    Creative Audio Control Panel

    Creative Diagnostics

    Creative Media Toolbox 6

    Creative Media Toolbox 6 (Shared Components)

    Creative MediaSource 5

    Creative Software AutoUpdate

    Creative Sound Blaster Properties x64 Edition

    Creative WaveStudio 7

    D3DX10

    Dell DataSafe Local Backup

    Dell DataSafe Local Backup - Support Software

    Dell DataSafe Online

    Dell Getting Started Guide

    Dell MusicStage

    Dell PhotoStage

    Dell Stage

    Dell Toolbar

    Dell VideoStage

    DirectX 9 Runtime

    Google Chrome

    H&R Block Basic + Efile 2010

    H&R Block Deluxe + Efile 2011

    Host OpenAL

    Internet Explorer

    iSEEK AnswerWorks English Runtime

    Java Auto Updater

    Java 6 Update 25

    Junk Mail filter update

    Malwarebytes Anti-Malware version 1.61.0.1400

    McAfee SecurityCenter

    Mesh Runtime

    Messenger Companion

    Microsoft FrontPage 2000

    Microsoft Office 2007 Service Pack 2 (SP2)

    Microsoft Office Access MUI (English) 2007

    Microsoft Office Access Setup Metadata MUI (English) 2007

    Microsoft Office Excel MUI (English) 2007

    Microsoft Office InfoPath MUI (English) 2007

    Microsoft Office Outlook MUI (English) 2007

    Microsoft Office PowerPoint MUI (English) 2007

    Microsoft Office Professional Plus 2007

    Microsoft Office Proof (English) 2007

    Microsoft Office Proof (French) 2007

    Microsoft Office Proof (Spanish) 2007

    Microsoft Office Proofing (English) 2007

    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

    Microsoft Office Publisher MUI (English) 2007

    Microsoft Office Shared MUI (English) 2007

    Microsoft Office Shared Setup Metadata MUI (English) 2007

    Microsoft Office Word MUI (English) 2007

    Microsoft Silverlight

    Microsoft SQL Server 2005 Compact Edition [ENU]

    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

    Microsoft Visual C++ 2005 Redistributable

    Mozilla Firefox 8.0 (x86 en-US)

    MSVCRT

    MSVCRT_amd64

    MSXML 4.0 SP2 (KB954430)

    MSXML 4.0 SP2 (KB973688)

    Multimedia Card Reader

    PhotoShowExpress

    PrimoPDF -- brought to you by Nitro PDF Software

    Quicken 2002 Deluxe

    RAIDXpert

    Realtek High Definition Audio Driver

    Roxio Activation Module

    Roxio BackOnTrack

    Roxio Burn

    Roxio Creator Starter

    Roxio Express Labeler 3

    Security Update for 2007 Microsoft Office System (KB2288621)

    Security Update for 2007 Microsoft Office System (KB2288931)

    Security Update for 2007 Microsoft Office System (KB2345043)

    Security Update for 2007 Microsoft Office System (KB2553089)

    Security Update for 2007 Microsoft Office System (KB2553090)

    Security Update for 2007 Microsoft Office System (KB2584063)

    Security Update for 2007 Microsoft Office System (KB969559)

    Security Update for 2007 Microsoft Office System (KB976321)

    Security Update for CAPICOM (KB931906)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

    Security Update for Microsoft Office Access 2007 (KB979440)

    Security Update for Microsoft Office InfoPath 2007 (KB2510061)

    Security Update for Microsoft Office InfoPath 2007 (KB979441)

    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

    Security Update for Microsoft Office system 2007 (KB974234)

    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

    Security Update for Microsoft Office Word 2007 (KB2344993)

    Skins

    Skype Toolbars

    Skype™ 4.2

    Sonic CinePlayer Decoder Pack

    Sound Blaster X-Fi

    Spelling Dictionaries Support For Adobe Reader 9

    Update for 2007 Microsoft Office System (KB2284654)

    Update for 2007 Microsoft Office System (KB967642)

    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

    Update for Microsoft Office 2007 Help for Common Features (KB963673)

    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

    Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition

    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

    Update for Microsoft Office 2007 System (KB2539530)

    Update for Microsoft Office Access 2007 Help (KB963663)

    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

    Update for Microsoft Office Excel 2007 Help (KB963678)

    Update for Microsoft Office Infopath 2007 Help (KB963662)

    Update for Microsoft Office Outlook 2007 (KB2583910)

    Update for Microsoft Office Outlook 2007 Help (KB963677)

    Update for Microsoft Office Powerpoint 2007 Help (KB963669)

    Update for Microsoft Office Publisher 2007 Help (KB963667)

    Update for Microsoft Office Script Editor Help (KB963671)

    Update for Microsoft Office Word 2007 Help (KB963665)

    Windows Live Communications Platform

    Windows Live Essentials

    Windows Live Installer

    Windows Live Mail

    Windows Live Mesh

    Windows Live Mesh ActiveX Control for Remote Connections

    Windows Live Messenger

    Windows Live Messenger Companion Core

    Windows Live Movie Maker

    Windows Live Photo Common

    Windows Live Photo Gallery

    Windows Live PIMT Platform

    Windows Live SOXE

    Windows Live SOXE Definitions

    Windows Live UX Platform

    Windows Live UX Platform Language Pack

    Windows Live Writer

    Windows Live Writer Resources

    .

    ==== Event Viewer Messages From Past Week ========

    .

    6/8/2012 2:48:10 PM, Error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: This driver has been blocked from loading

    6/8/2012 2:48:10 PM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\mrtRate.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. Note: These 2 errors in the event viewer are remnants from an uninstalled old version of Quicken and I get them daily but no problem! ;) I just live with em)

    .

    ==== End Of File ===========================

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