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zia16sun

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Everything posted by zia16sun

  1. Almost perfect. The only thing I'm seeing now is something still possibly hiding in IE and causing it to run at a dinosaur's pace. I've confirmed it's not a connection lag issue, nor does the issue occur in Firefox, so I suspected the earlier removal of the IE controlling Babylon left some bits and pieces that were still trying (unsuccessfully) to control IE's behavior. I tried uninstalling IE9 and reinstalling it thinking it would connect all the dots again, but now IE 9 will not reinstall at all. Using the Microsoft Fixit tool showed a few problems with Windows Update that it thought may be causing the install to fail, but after resolving those issues, the install still fails. I've noticed IE8 also lags considerably when going from page to page (using links, etc.), so it's an overall IE issue - not just for IE9.
  2. Done. Showing new security log and FSS log to confirm nothing else needs attention from your POV. Results of screen317's Security Check version 0.99.51 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.65.0.1400 Java 7 Update 7 Adobe Flash Player 11.4.402.287 Adobe Reader X (10.1.4) ````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials MSMpEng.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 5% ````````````````````End of Log`````````````````````` Farbar Service Scanner Version: 07-10-2012 Ran by Gator (administrator) on 10-10-2012 at 11:44:28 Running from "C:\Users\Gator\Downloads" Microsoft Windows 7 Home Premium Service Pack 1 (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo IP is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Action Center: ============ Windows Update: ============ Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== WinDefend Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to retrieve start type of WinDefend. The value does not exist. Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist. Unable to retrieve ServiceDll of WinDefend. The value does not exist. Other Services: ============== Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist. Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist. Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist. File Check: ======== C:\Windows\System32\nsisvc.dll => MD5 is legit C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit C:\Windows\System32\dhcpcore.dll => MD5 is legit C:\Windows\System32\drivers\afd.sys => MD5 is legit C:\Windows\System32\drivers\tdx.sys => MD5 is legit C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit C:\Windows\System32\dnsrslvr.dll => MD5 is legit C:\Windows\System32\mpssvc.dll => MD5 is legit C:\Windows\System32\bfe.dll => MD5 is legit C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit C:\Windows\System32\SDRSVC.dll => MD5 is legit C:\Windows\System32\vssvc.exe => MD5 is legit C:\Windows\System32\wscsvc.dll => MD5 is legit C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit C:\Windows\System32\wuaueng.dll => MD5 is legit C:\Windows\System32\qmgr.dll => MD5 is legit C:\Windows\System32\es.dll => MD5 is legit C:\Windows\System32\cryptsvc.dll [2012-10-09 14:02] - [2012-06-01 23:41] - 0184320 ____A (Microsoft Corporation) 9C01375BE382E834CC26D1B7EAF2C4FE C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit **** End of log ****
  3. Getting warmer. Right after the reboot from merging those into the registry, Windows Update started instantly and brougt in 35 updates (including SP1). Looks like Windows Defender is still having difficulty: New Farbar scan: Farbar Service Scanner Version: 07-10-2012 Ran by Gator (administrator) on 09-10-2012 at 14:50:34 Running from "C:\Users\Gator\Downloads" Microsoft Windows 7 Home Premium (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo IP is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Action Center: ============ wscsvc Service is not running. Checking service configuration: The start type of wscsvc service is OK. The ImagePath of wscsvc service is OK. The ServiceDll of wscsvc service is OK. Windows Update: ============ wuauserv Service is not running. Checking service configuration: The start type of wuauserv service is OK. The ImagePath of wuauserv service is OK. The ServiceDll of wuauserv service is OK. Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== WinDefend Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist. Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist. Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist. Other Services: ============== Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist. Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist. Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist. File Check: ======== C:\Windows\System32\nsisvc.dll => MD5 is legit C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit C:\Windows\System32\dhcpcore.dll => MD5 is legit C:\Windows\System32\drivers\afd.sys [2012-02-16 20:08] - [2011-12-27 21:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E C:\Windows\System32\drivers\tdx.sys => MD5 is legit C:\Windows\System32\Drivers\tcpip.sys [2012-09-24 17:33] - [2012-03-30 05:09] - 1895280 ____A (Microsoft Corporation) 624C5B3AA4C99B3184BB922D9ECE3FF0 C:\Windows\System32\dnsrslvr.dll => MD5 is legit C:\Windows\System32\mpssvc.dll [2009-07-13 18:09] - [2009-07-13 19:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3 C:\Windows\System32\bfe.dll => MD5 is legit C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit C:\Windows\System32\SDRSVC.dll [2009-07-13 17:36] - [2009-07-13 19:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5 C:\Windows\System32\vssvc.exe => MD5 is legit C:\Windows\System32\wscsvc.dll => MD5 is legit C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit C:\Windows\System32\wuaueng.dll => MD5 is legit C:\Windows\System32\qmgr.dll => MD5 is legit C:\Windows\System32\es.dll => MD5 is legit C:\Windows\System32\cryptsvc.dll [2012-10-09 14:02] - [2012-06-01 23:25] - 0182272 ____A (Microsoft Corporation) BAF19B633933A9FB4883D27D66C39E9A C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit **** End of log ****
  4. I like that much better than manually fixing registry issues that ZA caused. Tools=muy bueno. Farbar Service Scanner Version: 07-10-2012 Ran by Gator (administrator) on 09-10-2012 at 13:15:02 Running from "C:\Users\Gator\Downloads" Microsoft Windows 7 Home Premium (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo IP is accessible. Yahoo.com is accessible. Windows Firewall: ============= mpsdrv Service is not running. Checking service configuration: The start type of mpsdrv service is OK. The ImagePath of mpsdrv service is OK. MpsSvc Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to retrieve start type of MpsSvc. The value does not exist. Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of MpsSvc. The value does not exist. Unable to retrieve ServiceDll of MpsSvc. The value does not exist. bfe Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist. Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist. Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist. Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Action Center: ============ wscsvc Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist. Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist. Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist. Windows Update: ============ wuauserv Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist. Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist. Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist. BITS Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist. Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist. Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist. Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== WinDefend Service is not running. Checking service configuration: Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist. Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist. Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist. Other Services: ============== Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist. Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist. Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist. File Check: ======== C:\Windows\System32\nsisvc.dll => MD5 is legit C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit C:\Windows\System32\dhcpcore.dll => MD5 is legit C:\Windows\System32\drivers\afd.sys [2012-02-16 20:08] - [2011-12-27 21:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E C:\Windows\System32\drivers\tdx.sys => MD5 is legit C:\Windows\System32\Drivers\tcpip.sys [2012-09-24 17:33] - [2012-03-30 05:09] - 1895280 ____A (Microsoft Corporation) 624C5B3AA4C99B3184BB922D9ECE3FF0 C:\Windows\System32\dnsrslvr.dll => MD5 is legit C:\Windows\System32\mpssvc.dll [2009-07-13 18:09] - [2009-07-13 19:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3 C:\Windows\System32\bfe.dll => MD5 is legit C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit C:\Windows\System32\SDRSVC.dll [2009-07-13 17:36] - [2009-07-13 19:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5 C:\Windows\System32\vssvc.exe => MD5 is legit C:\Windows\System32\wscsvc.dll => MD5 is legit C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit C:\Windows\System32\wuaueng.dll => MD5 is legit C:\Windows\System32\qmgr.dll => MD5 is legit C:\Windows\System32\es.dll => MD5 is legit C:\Windows\System32\cryptsvc.dll [2012-09-24 17:33] - [2012-04-23 23:59] - 0182272 ____A (Microsoft Corporation) F02786B66375292E58C8777082D4396D C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit **** End of log ****
  5. Yep...and it appears I'm again running into the ZA issues that I found here with the firewall being "broken", etc., so with your blessing, I'll proceed with those steps to resolve the issue and report when completed? Obviously, I welcome any other suggestions, etc...
  6. Results of screen317's Security Check version 0.99.51 Windows 7 x64 (UAC is enabled) Out of date service pack!! Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Security Center service is not running! This report may not be accurate! Norton Security Suite WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.65.0.1400 Java 7 Update 7 Adobe Flash Player 11.4.402.287 Adobe Reader 9 Adobe Reader out of Date! ````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials MSMpEng.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 3% ````````````````````End of Log``````````````````````
  7. It worked this time. It appears the copying from the quote box on my first attempt didn't maintain the line breaks, though I did have to remove an extra space from the beginning of each line to ensure it was entered "exactly" as shown - which may have been a result of your reiterating the line breaks on the script. Regardess, the latest OTL log: All processes killed ========== OTL ========== 64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ not found. File C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll not found. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ not found. File C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll not found. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}\ not found. File C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll not found. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{4b9bcce8-a70b-402a-a7e1-db96831ee26f} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4b9bcce8-a70b-402a-a7e1-db96831ee26f}\ not found. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found. 64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Trend Micro Client Framework not found. File C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe not found. Registry value HKEY_USERS\S-1-5-21-3166742874-2454003993-314893025-1000\Software\Microsoft\Windows\CurrentVersion\Run\\AROReminder deleted successfully. C:\Program Files (x86)\ARO 2012\ARO.exe moved successfully. Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93} 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully. Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found. Starting removal of ActiveX control {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}\ deleted successfully. Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}\ not found. Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully. Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully. File Protocol\Handler\livecall - No CLSID value found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully. File Protocol\Handler\msnim - No CLSID value found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully. File Protocol\Handler\wlmailhtml - No CLSID value found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully. File Protocol\Handler\wlpg - No CLSID value found not found. File C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmbp\ not found. File C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll not found. File C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmpx\ not found. File C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll not found. File C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmbp\ not found. File C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll not found. File C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmpx\ not found. File C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll not found. 64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{22C7F6C6-8D67-4534-92B5-529A0EC09405}\ not found. File C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\firefoxextension\ not found. Service NAVENG stopped successfully! Service NAVENG deleted successfully! C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\VirusDefs\20121003.032\eng64.sys moved successfully. Error: Unable to stop service IDSVia64! Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IDSVia64 deleted successfully. C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\IPSDefs\20121003.001\IDSviA64.sys moved successfully. Service BHDrvx64 stopped successfully! Service BHDrvx64 deleted successfully! C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20120919.001\BHDrvx64.sys moved successfully. Service eeCtrl stopped successfully! Service eeCtrl deleted successfully! C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys moved successfully. Error: No service named N360 was found to stop! Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\N360 deleted successfully. C:\Program Files (x86)\Norton Security Suite\Engine\6.3.0.14\ccsvchst.exe moved successfully. Error: Unable to stop service SymEvent! Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymEvent deleted successfully. C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS moved successfully. Service SRTSP stopped successfully! Service SRTSP deleted successfully! C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtsp64.sys moved successfully. Error: Unable to stop service SRTSPX! Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSPX deleted successfully. C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtspx64.sys moved successfully. Service ccSet_N360 stopped successfully! Service ccSet_N360 deleted successfully! C:\Windows\SysNative\drivers\N360x64\0603000.00E\ccsetx64.sys moved successfully. Service NAVEX15 stopped successfully! Service NAVEX15 deleted successfully! C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\VirusDefs\20121003.032\ex64.sys moved successfully. Error: Unable to stop service SymEFA! Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymEFA deleted successfully. C:\Windows\SysNative\drivers\N360x64\0603000.00E\symefa64.sys moved successfully. Error: Unable to stop service SymDS! Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymDS deleted successfully. C:\Windows\SysNative\drivers\N360x64\0603000.00E\symds64.sys moved successfully. No active process named ARO.exe was found! No active process named uiWinMgr.exe was found! Error: No service named Amsp was found to stop! Service\Driver key Amsp not found. File C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe not found. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARO 2012 folder moved successfully. C:\Program Files (x86)\ARO 2012 folder moved successfully. C:\Users\Gator\AppData\Roaming\xsecva folder moved successfully. Error: No service named tmcomm was found to stop! Service\Driver key tmcomm not found. File C:\Windows\SysNative\drivers\tmcomm.sys not found. Error: No service named tmtdi was found to stop! Service\Driver key tmtdi not found. File C:\Windows\SysNative\drivers\tmtdi.sys not found. Error: No service named tmactmon was found to stop! Service\Driver key tmactmon not found. File C:\Windows\SysNative\drivers\tmactmon.sys not found. Error: No service named tmevtmgr was found to stop! Service\Driver key tmevtmgr not found. File C:\Windows\SysNative\drivers\tmevtmgr.sys not found. ========== COMMANDS ========== [EMPTYJAVA] User: All Users User: Default User: Default User User: Gator ->Java cache emptied: 1128 bytes User: Public Total Java Files Cleaned = 0.00 mb [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 32768 bytes ->Flash cache emptied: 41044 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Gator ->Temp folder emptied: 4939983 bytes ->Temporary Internet Files folder emptied: 37212497 bytes ->Java cache emptied: 0 bytes ->Flash cache emptied: 1066 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 278675703 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36045667 bytes RecycleBin emptied: 635876974 bytes Total Files Cleaned = 947.00 mb [EMPTYFLASH] User: All Users User: Default ->Flash cache emptied: 0 bytes User: Default User ->Flash cache emptied: 0 bytes User: Gator ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.69.0 log created on 10092012_102806 Files\Folders moved on Reboot... C:\Users\Gator\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. C:\Users\Gator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\BRUKK2TL\fastbutton[1].htm moved successfully. C:\Users\Gator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\BHNKRS7S\index[1].htm moved successfully. C:\Users\Gator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\6CAGPFH7\EFpQQyG9GqCrobXxL-KRMWzklk6MJbhg7BmBP42CjCQ[1].eot moved successfully. C:\Users\Gator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\6CAGPFH7\s-BiyweUPV0v-yRb-cjciFQlYEbsez9cZjKsNMjLOwM[1].eot moved successfully. C:\Users\Gator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully. C:\Users\Gator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully. PendingFileRenameOperations files... Registry entries deleted on Reboot...
  8. Script looked okay to me, so I did as instructed, and was asked to reboot. The log popped up automatically after the reboot - unfortunately, so did ARO 2012... All processes killed Error: Unable to interpret <:OTLO2:64bit: - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll (Trend Micro Inc.)O2 - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll (Trend Micro Inc.)O2 - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll (Trend Micro Inc.)O3 - HKLM\..\Toolbar: (no name) - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - No CLSID value found.O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.O4:64bit: - HKLM..\Run: [Trend Micro Client Framework] C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe (Trend Micro Inc.)O4 - HKU\S-1-5-21-3166742874-2454003993-314893025-1000..\Run: [AROReminder] C:\Program Files (x86)\ARO 2012\ARO.exe (Support.com, Inc.)O16:64bit: - DPF: {8> in the current context! Error: Unable to interpret <AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)O16:64bit: - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)O18:64bit: - Protocol\Handler\livecall - No CLSID value foundO18:64bit: - Protocol\Handler\msnim - No CLSID value foundO18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value foundO18:64bit: - Protocol\Handler\wlpg - No CLSID value foundO18:64bit: - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll (Trend Micro Inc.)O18:64bit: - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6> in the current context! Error: Unable to interpret <.6.1088\TmIEPlg.dll (Trend Micro Inc.)O18 - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll (Trend Micro Inc.)O18 - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll (Trend Micro Inc.)O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\firefoxextension\ [2011/11/02 21:30:25 | 000,000,000 | ---D | M]DRV - [2012/10/04 10:52:17 | 000,126,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\VirusDefs\20121003.032\eng64.sys -- (NAVENG)DRV - [2012/08/31 18:27:23 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel > in the current context! Error: Unable to interpret <| System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\IPSDefs\20121003.001\IDSviA64.sys -- (IDSVia64)DRV - [2012/08/31 16:09:13 | 001,385,120 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20120919.001\BHDrvx64.sys -- (BHDrvx64)DRV - [2012/08/20 01:00:00 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)SRV - [2012/06/15 20:24:20 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Norton Security Suite\Engine\6.3.0.14\ccSvcHst.exe -- (N360)DRV:64bit: - [2012/08/21 18:07:52 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)DRV:64bit: - [2012/07/05 20:17:58 | 000,737,952 | ---- | M] (S> in the current context! Error: Unable to interpret <ymantec Corporation) [File_System | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtsp64.sys -- (SRTSP)DRV:64bit: - [2012/07/05 20:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\srtspx64.sys -- (SRTSPX)DRV:64bit: - [2012/06/06 22:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\ccsetx64.sys -- (ccSet_N360)DRV - [2012/10/04 10:52:17 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\VirusDefs\20121003.032\ex64.sys -- (NAVEX15)DRV:64bit: - [2012/05/21 19:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symefa64.sys -- (SymEFA)DRV:64bit: - [2011/08/16 00:51:40 | 000,451,192 | R--- | M> in the current context! Error: Unable to interpret <] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0603000.00E\symds64.sys -- (SymDS)PRC - [2012/07/27 14:47:42 | 002,553,752 | ---- | M] (Support.com, Inc.) -- C:\Program Files (x86)\ARO 2012\ARO.exePRC - [2011/10/08 09:16:10 | 001,111,568 | ---- | M] (Trend Micro Inc.) -- C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exeMOD - [2011/02/16 21:42:44 | 000,057,344 | ---- | M] () -- C:\Program Files\Trend Micro\Titanium\UIFramework\boost_date_time-vc80-mt-1_36.dllMOD - [2011/02/16 21:42:44 | 000,049,152 | ---- | M] () -- C:\Program Files\Trend Micro\Titanium\UIFramework\boost_thread-vc80-mt-1_36.dllSRV:64bit: - File not found [Auto | Running] -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe -- (Amsp)MOD - [2012/09/14 13:17:14 | 000,022,424 | ---- | M] () -- C:\Program Files (x86)\ARO 2012\soref.dllMOD - [2012/07/27 14:47:42 | 012,195,232 | ---- | M] () -- C:\Program Files (x86)\ARO 2012\AROSS.dllMOD - [2012/07/27 14:47:42 > in the current context! Error: Unable to interpret <| 000,567,600 | ---- | M] () -- C:\Program Files (x86)\ARO 2012\sqlite3.dll[2012/10/04 10:33:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ARO 2012[2012/10/04 10:33:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ARO 2012[2012/08/21 18:11:27 | 000,000,000 | ---D | M] -- C:\Users\Gator\AppData\Roaming\xsecvaDRV:64bit: - [2010/09/17 02:33:02 | 000,144,464 | ---- | M] (Trend Micro Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\tmcomm.sys -- (tmcomm)DRV:64bit: - [2010/09/17 02:33:02 | 000,105,552 | ---- | M] (Trend Micro Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\tmtdi.sys -- (tmtdi)DRV:64bit: - [2010/09/17 02:33:02 | 000,090,704 | ---- | M] (Trend Micro Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\tmactmon.sys -- (tmactmon)DRV:64bit: - [2010/09/17 02:33:02 | 000,067,664 | ---- | M] (Trend Micro Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\tmevtmgr.sys -- (tmevtmg> in the current context! Error: Unable to interpret <r):Commands[EMPTYJAVA][emptytemp][EMPTYFLASH]> in the current context! OTL by OldTimer - Version 3.2.69.0 log created on 10092012_100709 Files\Folders moved on Reboot... PendingFileRenameOperations files... Registry entries deleted on Reboot...
  9. Both Aro2012 and Trend Micro Titanium also started with the system after rebooting. AdwCleaner S1: # AdwCleaner v2.004 - Logfile created 10/09/2012 at 07:07:04 # Updated 06/10/2012 by Xplode # Operating system : Windows 7 Home Premium (64 bits) # User : Gator - MOOSE # Boot Mode : Normal # Running from : C:\Users\Gator\Desktop\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** Folder Deleted : C:\Program Files (x86)\Babylon Folder Deleted : C:\Program Files (x86)\Yontoo Folder Deleted : C:\Program Files\Babylon Folder Deleted : C:\ProgramData\IBUpdaterService Folder Deleted : C:\ProgramData\Tarma Installer Folder Deleted : C:\Users\Gator\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0 Folder Deleted : C:\Users\Gator\AppData\LocalLow\BabylonToolbar Folder Deleted : C:\Users\Gator\AppData\Roaming\OpenCandy ***** [Registry] ***** Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider Key Deleted : HKCU\Software\AppDataLow\Software\I Want This Key Deleted : HKCU\Software\Cr_Installer Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate this web page with Babylon Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate with Babylon Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F72841F0-4EF1-4DF5-BCE5-B3AC8ACF5478} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKCU\Software\Zugo Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B16632F1-24E0-4D99-A68D-70BFB6447C48} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0} Key Deleted : HKLM\SOFTWARE\Classes\AppID\BabylonIEPI.DLL Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL Key Deleted : HKLM\SOFTWARE\Classes\BabylonIEPI.BabylonIEBho Key Deleted : HKLM\SOFTWARE\Classes\BabylonIEPI.BabylonIEBho.1 Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A1489C85-4F6F-48C4-AC9E-18B63AF4703E} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1 Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1 Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{F72841F0-4EF1-4DF5-BCE5-B3AC8ACF5478} Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{5F339F0B-716F-408F-A627-DEEB5DEB4020} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055225558} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5F339F0B-716F-408F-A627-DEEB5DEB4020} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066226658} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{77777777-7777-7777-7777-770077227758} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B} Key Deleted : HKLM\SOFTWARE\Tarma Installer Value Deleted : HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{9D425283-D487-4337-BAB6-AB8354A81457}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. ************************* AdwCleaner[R1].txt - [6816 octets] - [09/10/2012 06:50:38] AdwCleaner[R2].txt - [6876 octets] - [09/10/2012 07:06:30] AdwCleaner[s1].txt - [6554 octets] - [09/10/2012 07:07:04] ########## EOF - C:\AdwCleaner[s1].txt - [6614 octets] ##########
  10. Because I've used this tool before on a previous system fix, I ignored the warnings about AdwCleaner being an unsafe program and had it download and run anyway. I'm also not liking what I see the listed below "Babylon" doing in IE (which I'll be making this system's primary search engine Firefox before giving it back to the owner). I see it taking over Google searches, etc., and not letting you get to search hits, asserting itself instead. It's also not showing in my Windows uninstaller or Revo lists. AdwCleaner log: # AdwCleaner v2.004 - Logfile created 10/09/2012 at 06:50:38 # Updated 06/10/2012 by Xplode # Operating system : Windows 7 Home Premium (64 bits) # User : Gator - MOOSE # Boot Mode : Normal # Running from : C:\Users\Gator\Desktop\adwcleaner.exe # Option [search] ***** [services] ***** ***** [Files / Folders] ***** Folder Found : C:\Program Files (x86)\Babylon Folder Found : C:\Program Files (x86)\Yontoo Folder Found : C:\Program Files\Babylon Folder Found : C:\ProgramData\IBUpdaterService Folder Found : C:\ProgramData\Tarma Installer Folder Found : C:\Users\Gator\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0 Folder Found : C:\Users\Gator\AppData\LocalLow\BabylonToolbar Folder Found : C:\Users\Gator\AppData\Roaming\OpenCandy ***** [Registry] ***** Key Found : HKCU\Software\AppDataLow\Software\Crossrider Key Found : HKCU\Software\AppDataLow\Software\I Want This Key Found : HKCU\Software\Cr_Installer Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate this web page with Babylon Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate with Babylon Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F72841F0-4EF1-4DF5-BCE5-B3AC8ACF5478} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKCU\Software\Zugo Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9} Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947} Key Found : HKLM\SOFTWARE\Classes\AppID\{B16632F1-24E0-4D99-A68D-70BFB6447C48} Key Found : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB} Key Found : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0} Key Found : HKLM\SOFTWARE\Classes\AppID\BabylonIEPI.DLL Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL Key Found : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL Key Found : HKLM\SOFTWARE\Classes\BabylonIEPI.BabylonIEBho Key Found : HKLM\SOFTWARE\Classes\BabylonIEPI.BabylonIEBho.1 Key Found : HKLM\SOFTWARE\Classes\TypeLib\{A1489C85-4F6F-48C4-AC9E-18B63AF4703E} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1 Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1 Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{F72841F0-4EF1-4DF5-BCE5-B3AC8ACF5478} Key Found : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32 Key Found : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{5F339F0B-716F-408F-A627-DEEB5DEB4020} Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Found : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055225558} Key Found : HKLM\SOFTWARE\Classes\Interface\{5F339F0B-716F-408F-A627-DEEB5DEB4020} Key Found : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066226658} Key Found : HKLM\SOFTWARE\Classes\Interface\{77777777-7777-7777-7777-770077227758} Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B} Key Found : HKLM\SOFTWARE\Tarma Installer Key Found : HKU\S-1-5-21-3166742874-2454003993-314893025-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Key Found : HKU\S-1-5-21-3166742874-2454003993-314893025-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9} Value Found : HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com] Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{9D425283-D487-4337-BAB6-AB8354A81457}] Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}] Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. ************************* AdwCleaner[R1].txt - [6709 octets] - [09/10/2012 06:50:38] ########## EOF - C:\AdwCleaner[R1].txt - [6769 octets] ##########
  11. Better as far as the massive bogging down goes, but I believe there are still some items needing attention. The system owner downloaded ARO 2012 (a.k.a. Advanced Registry Optimizer), that cannot be uninstalled using Windows due to error stating that the ARO 2012\unins000.dat file cannot be found and cannot run the uninstaller. Revo doesn't show ARO in the programs list, but ARO pops up with every reboot showing 1800+ registry errors that it wants to "fix" for you. The owner also has an expired version of Trend Micro Titanium AV on the system which is having similar issues. Windows uninstaller cannot uninstall it, stalls indefinitely at 13%, and Revo doesn't see it at all. Does it possibly have anything to do with: ? I've disabled both items in the msconfig, but both keep re-enabling themselves to boot at startup, so I definitely want them off if they are re-asserting themselves constantly. I also keep getting an error when trying to update MSE, stating that it couldn't retrieve the latest updates (right at the end of the update process), but most of the time it subsequently completes the update after a few minutes, though occasionally it does not. This also leads me to believe something else is lurking and holding up normal functioning. Finally, I see Yontoo 1.10.02 in the Windows Uninstaller list, but again not in Revo, and cannot uninstall it.
  12. New MBAM log: Malwarebytes Anti-Malware 1.65.0.1400 www.malwarebytes.org Database version: v2012.10.06.07 Windows 7 x64 NTFS Internet Explorer 9.0.8112.16421 Gator :: MOOSE [administrator] 10/8/2012 8:59:18 AM mbam-log-2012-10-08 (08-59-18).txt Scan type: Full scan (C:\|Q:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 418580 Time elapsed: 1 hour(s), 39 minute(s), 2 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 3 C:\TDSSKiller_Quarantine\08.10.2012_07.34.32\mbr0000\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully. C:\TDSSKiller_Quarantine\08.10.2012_08.56.22\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully. C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. (end) RK Log: RogueKiller V8.1.1 [10/03/2012] by Tigzy mail: tigzyRK<at>gmail<dot>com Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website: http://tigzy.geekstogo.com/roguekiller.php Blog: http://tigzyrk.blogspot.com Operating System: Windows 7 (6.1.7600 ) 64 bits version Started in : Normal mode User : Gator [Admin rights] Mode : Scan -- Date : 10/08/2012 10:44:25 ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 1 ¤¤¤ [RUN][PREVRUN] HKLM\[...]\Run : Trend Micro Client Framework ("C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe") -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\Windows\system32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: ST9500325AS +++++ --- User --- [MBR] 83873ddecb8ada92393ead1bd6461c40 [bSP] 29c6e6ea19b9e653a532ba7f0f537374 : Windows 7 MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[7].txt >> RKreport[1].txt ; RKreport[2].txt ; RKreport[3].txt ; RKreport[4].txt ; RKreport[5].txt ; RKreport[6].txt ; RKreport[7].txt
  13. The system owner wants to try and repair the system prior to resorting to an OS reinstall. Listparts64 result.txt: ListParts by Farbar Version: 02-10-2012 Ran by Gator (administrator) on 08-10-2012 at 07:04:46 Windows 7 (X64) Running From: C:\Users\Gator\Downloads Language: 0409 ************************************************************ ========================= Memory info ====================== Percentage of memory in use: 65% Total physical RAM: 3894.68 MB Available physical RAM: 1362.36 MB Total Pagefile: 7787.48 MB Available Pagefile: 4882.33 MB Total Virtual: 8192 MB Available Virtual: 8191.9 MB ======================= Partitions ========================= 1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:383.8 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 465 GB 0 B Partitions of Disk 0: =============== Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 OEM 100 MB 1024 KB Partition 2 Primary 14 GB 101 MB Partition 3 Primary 451 GB 14 GB ====================================================================================================== Disk: 0 Partition 1 Type : DE Hidden: Yes Active: No There is no volume associated with this partition. ====================================================================================================== Disk: 0 Partition 2 Type : 07 Hidden: No Active: Yes Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 1 Recovery NTFS Partition 14 GB Healthy System (partition with boot components) ====================================================================================================== Disk: 0 Partition 3 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 2 C OS NTFS Partition 451 GB Healthy Boot ====================================================================================================== ========================================================== TDL4: custom:26000022 ****** End Of Log ****** TDSS Log 1: 07:28:09.0947 5784 TDSS rootkit removing tool 2.8.10.0 Sep 17 2012 19:23:24 07:28:11.0411 5784 ============================================================ 07:28:11.0411 5784 Current date / time: 2012/10/08 07:28:11.0411 07:28:11.0411 5784 SystemInfo: 07:28:11.0411 5784 07:28:11.0411 5784 OS Version: 6.1.7600 ServicePack: 0.0 07:28:11.0412 5784 Product type: Workstation 07:28:11.0412 5784 ComputerName: MOOSE 07:28:11.0412 5784 UserName: Gator 07:28:11.0412 5784 Windows directory: C:\Windows 07:28:11.0412 5784 System windows directory: C:\Windows 07:28:11.0412 5784 Running under WOW64 07:28:11.0412 5784 Processor architecture: Intel x64 07:28:11.0413 5784 Number of processors: 4 07:28:11.0413 5784 Page size: 0x1000 07:28:11.0413 5784 Boot type: Normal boot 07:28:11.0413 5784 ============================================================ 07:28:12.0820 5784 Drive \Device\Harddisk0\DR0 - Size: 0x7470C06000 (465.76 Gb), SectorSize: 0x200, Cylinders: 0xED81, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000040 07:28:12.0827 5784 ============================================================ 07:28:12.0827 5784 \Device\Harddisk0\DR0: 07:28:12.0828 5784 MBR partitions: 07:28:12.0828 5784 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x32800, BlocksNum 0x1D4C000 07:28:12.0828 5784 \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0x1D7E800, BlocksNum 0x38607030 07:28:12.0828 5784 ============================================================ 07:28:12.0850 5784 C: <-> \Device\Harddisk0\DR0\Partition2 07:28:12.0850 5784 ============================================================ 07:28:12.0850 5784 Initialize success 07:28:12.0850 5784 ============================================================ 07:31:12.0942 4800 Deinitialize success TDSS Log 2: 07:45:28.0835 1036 TDSS rootkit removing tool 2.8.10.0 Sep 17 2012 19:23:24 07:45:29.0412 1036 ============================================================ 07:45:29.0412 1036 Current date / time: 2012/10/08 07:45:29.0412 07:45:29.0412 1036 SystemInfo: 07:45:29.0412 1036 07:45:29.0412 1036 OS Version: 6.1.7600 ServicePack: 0.0 07:45:29.0412 1036 Product type: Workstation 07:45:29.0412 1036 ComputerName: MOOSE 07:45:29.0412 1036 UserName: Gator 07:45:29.0412 1036 Windows directory: C:\Windows 07:45:29.0412 1036 System windows directory: C:\Windows 07:45:29.0412 1036 Running under WOW64 07:45:29.0412 1036 Processor architecture: Intel x64 07:45:29.0412 1036 Number of processors: 4 07:45:29.0412 1036 Page size: 0x1000 07:45:29.0412 1036 Boot type: Normal boot 07:45:29.0412 1036 ============================================================ 07:45:31.0706 1036 BG loaded 07:45:38.0402 1036 Drive \Device\Harddisk0\DR0 - Size: 0x7470C06000 (465.76 Gb), SectorSize: 0x200, Cylinders: 0xED81, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000040 07:45:40.0398 1036 ============================================================ 07:45:40.0414 1036 \Device\Harddisk0\DR0: 07:45:40.0430 1036 MBR partitions: 07:45:40.0430 1036 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x32800, BlocksNum 0x1D4C000 07:45:40.0430 1036 \Device\Harddisk0\DR0\Partition2: MBR, Type 0x7, StartLBA 0x1D7E800, BlocksNum 0x38607030 07:45:40.0430 1036 ============================================================ 07:45:41.0116 1036 C: <-> \Device\Harddisk0\DR0\Partition2 07:45:41.0116 1036 ============================================================ 07:45:41.0116 1036 Initialize success 07:45:41.0116 1036 ============================================================ TDSS Log 3 is attached due to length: TDSSKiller.2.8.10.0_08.10.2012_07.34.31_log.txt
  14. Thanks for taking this on, Mr. C! I appreciate your time. RK Log: RogueKiller V8.1.1 [10/03/2012] by Tigzy mail: tigzyRK<at>gmail<dot>com Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website: http://tigzy.geekstogo.com/roguekiller.php Blog: http://tigzyrk.blogspot.com Operating System: Windows 7 (6.1.7600 ) 64 bits version Started in : Normal mode User : Gator [Admin rights] Mode : Scan -- Date : 10/07/2012 18:21:07 ¤¤¤ Bad processes : 1 ¤¤¤ [sVCHOST] svchost.exe -- \\.\globalroot\systemroot\svchost.exe -> KILLED [TermProc] ¤¤¤ Registry Entries : 5 ¤¤¤ [sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND [sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND [HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ [ZeroAccess][FOLDER] U : C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\U --> FOUND [ZeroAccess][FOLDER] L : C:\Windows\Installer\{3b99f81f-31d5-dbab-1bcf-87d0107a285a}\L --> FOUND [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ Infection : ZeroAccess|Root.MBR ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\Windows\system32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: ST9500325AS +++++ --- User --- [MBR] 83873ddecb8ada92393ead1bd6461c40 [bSP] 29c6e6ea19b9e653a532ba7f0f537374 : Windows 7 MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo User != LL1 ... KO! --- LL1 --- [MBR] 40c13f03c96ae78c25c717038043bb81 [bSP] 29c6e6ea19b9e653a532ba7f0f537374 : Windows 7 MBR Code Partition table: 1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo User != LL2 ... KO! --- LL2 --- [MBR] 40c13f03c96ae78c25c717038043bb81 [bSP] 29c6e6ea19b9e653a532ba7f0f537374 : Windows 7 MBR Code Partition table: 1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo 2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo 3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo Finished : << RKreport[1].txt >> RKreport[1].txt
  15. Good afternoon, Experts, I have a Dell Inspiron presenting with Trojan.Agent, Trojan:DOS/Alureon.A, Virus Win64/Sirefef.A, Rootkit.0Access, Trojan.0Access. DDS Log reads: . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.7.2 Run by Gator at 13:42:15 on 2012-10-07 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3895.2165 [GMT -6:00] . AV: Trend Micro Titanium *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902} AV: Norton Security Suite *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Trend Micro Titanium *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Security Suite *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Program Files\IDT\WDM\STacSV64.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE C:\Windows\system32\WLANExt.exe C:\Windows\system32\conhost.exe C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe C:\Windows\System32\spoolsv.exe C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe C:\Windows\system32\conhost.exe C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe C:\Windows\system32\conhost.exe C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe C:\Program Files\IDT\WDM\AESTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\svchost.exe -k bthsvcs C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe C:\Program Files (x86)\SFT\GuardedID\GIDD.exe C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files (x86)\SFT\GuardedID\x64\GIDD.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe C:\Windows\system32\taskhost.exe C:\Users\Gator\Downloads\mssstool64.exe c:\eff61330ee32dbb63e2a2bd8adee0833\x86\mssswizard.exe -netsvcs C:\Windows\system32\conhost.exe C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uInternet Settings,ProxyOverride = *.local mWinlogon: Userinit=userinit.exe, BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Babylon IE plugin: {9cfaccb6-2f3f-4177-94ea-0d2b72d384c1} - Babylon IE plugin BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO: Constant Guard Protection Suite: {b84cdbe7-1b46-494b-a188-01d4c52deb61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.12.829.1\NativeBHO.dll BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: Yontoo: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll TB: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - No File TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File uRun: [AROReminder] C:\Program Files (x86)\ARO 2012\ARO.exe -rem mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe" mRun: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE: Translate this web page with Babylon - C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm IE: Translate with Babylon - C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE: {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll LSP: mswsock.dll TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{086CA57F-6084-4D45-850F-E90FB0A1C66A}\64F68764967323 : DhcpNameServer = 192.168.42.1 TCP: Interfaces\{086CA57F-6084-4D45-850F-E90FB0A1C66A}\9484164756D497E45696768626F62737 : DhcpNameServer = 192.168.0.1 205.171.3.25 TCP: Interfaces\{086CA57F-6084-4D45-850F-E90FB0A1C66A}\E4544574541425 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{9AA43C48-8F1F-4CB2-BC7B-93A762801778} : DhcpNameServer = 192.168.1.1 Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll mASetup: {9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg - C:\Program Files (x86)\SFT\GuardedID\gidi.exe /v BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll BHO-X64: Trend Micro NSC BHO - No File BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - Babylon IE plugin BHO-X64: Babylon IE plugin - No File BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO-X64: Constant Guard Protection Suite: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.12.829.1\NativeBHO.dll BHO-X64: Constant Guard Protection Suite - No File BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll BHO-X64: TmBpIeBHO - No File BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO-X64: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll BHO-X64: Yontoo Layers - No File TB-X64: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - No File TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun-x64: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot mRun-x64: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun-x64: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\apdproxy.exe" mRun-x64: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE-X64: {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://C:\Program Files (x86)\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm . ============= SERVICES / DRIVERS =============== . R?2 IDVaultSvc;CGPS Service;C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [2012-8-30 62064] R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?] R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?] R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0603000.00E\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0603000.00E\SYMDS64.SYS [?] R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0603000.00E\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0603000.00E\SYMEFA64.SYS [?] R1 GIDv2;GIDv2;C:\Windows\system32\drivers\GIDv2.sys --> C:\Windows\system32\drivers\GIDv2.sys [?] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\IPSDefs\20121003.001\IDSviA64.sys [2012-10-4 513184] R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0603000.00E\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0603000.00E\SYMNETS.SYS [?] R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312] R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-4-20 89600] R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-9-22 256336] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776] R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-4-20 689472] R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?] R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-4-20 2320920] R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\system32\DRIVERS\bcmvwl64.sys --> C:\Windows\system32\DRIVERS\bcmvwl64.sys [?] R3 btusbflt;Bluetooth USB Filter;C:\Windows\system32\drivers\btusbflt.sys --> C:\Windows\system32\drivers\btusbflt.sys [?] R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?] R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?] R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?] R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?] R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?] R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496] S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20120919.001\BHDrvx64.sys [2012-9-20 1385120] S1 ccSet_N360;Norton Security Suite Settings Manager;C:\Windows\system32\drivers\N360x64\0603000.00E\ccSetx64.sys --> C:\Windows\system32\drivers\N360x64\0603000.00E\ccSetx64.sys [?] S1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0603000.00E\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0603000.00E\Ironx64.SYS [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-4-20 13336] S2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\6.3.0.14\ccsvchst.exe [2012-8-22 138272] S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-7-11 250288] S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?] S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896] S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184] S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2012-10-07 19:04:35 -------- d-----w- C:\eff61330ee32dbb63e2a2bd8adee0833 2012-10-07 18:34:54 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{026D92DF-7568-441A-9DFE-CA2C2BA2BF0A}\offreg.dll 2012-10-07 17:57:40 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{026D92DF-7568-441A-9DFE-CA2C2BA2BF0A}\mpengine.dll 2012-10-07 17:53:11 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll 2012-10-07 17:52:54 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2012-10-07 17:35:47 20480 ----a-w- C:\Windows\svchost.exe 2012-10-07 05:07:28 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2012-10-07 04:57:58 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-10-07 04:40:23 -------- d-----w- C:\Users\Gator\AppData\Roaming\Sammsoft 2012-10-07 03:50:01 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client 2012-10-07 03:49:53 -------- d-----w- C:\Program Files\Microsoft Security Client 2012-10-07 03:48:22 -------- d-----w- C:\86245c3c1d7d8a6507196f9dbed85d 2012-10-06 19:07:57 -------- d-----w- C:\Windows\pss 2012-10-06 16:28:19 -------- d-----w- C:\Program Files (x86)\VS Revo Group 2012-10-04 17:19:13 -------- d-----w- C:\Users\Gator\AppData\Roaming\Malwarebytes 2012-10-04 17:17:48 -------- d-----w- C:\ProgramData\Malwarebytes 2012-10-04 17:17:46 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-10-04 16:33:56 -------- d-----w- C:\Program Files (x86)\ARO 2012 2012-10-02 16:47:18 3213824 ----a-w- C:\Windows\System32\msi.dll 2012-10-02 16:47:18 2342400 ----a-w- C:\Windows\SysWow64\msi.dll 2012-09-27 22:52:22 -------- d-----w- C:\ba1149940e065c09e57a28 2012-09-26 09:04:51 80896 ----a-w- C:\Windows\System32\imagehlp.dll 2012-09-26 09:04:51 22896 ----a-w- C:\Windows\System32\drivers\fs_rec.sys 2012-09-26 09:04:51 158720 ----a-w- C:\Windows\SysWow64\imagehlp.dll 2012-09-26 09:04:50 5120 ----a-w- C:\Windows\SysWow64\wmi.dll 2012-09-26 09:04:50 5120 ----a-w- C:\Windows\System32\wmi.dll 2012-09-26 09:04:50 220672 ----a-w- C:\Windows\System32\wintrust.dll 2012-09-26 09:04:50 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll 2012-09-24 23:36:06 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll 2012-09-24 23:36:06 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll 2012-09-24 23:00:28 -------- d-----w- C:\Users\Gator\AppData\Local\NPE 2012-09-24 22:46:29 27256 ----a-w- C:\Windows\System32\drivers\FixZeroAccess.sys . ==================== Find3M ==================== . 2012-10-07 17:33:27 328704 ----a-w- C:\Windows\System32\services.exe 2012-09-24 23:35:52 73136 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-09-24 23:35:52 696240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-08-31 04:03:48 228768 ----a-w- C:\Windows\System32\drivers\MpFilter.sys 2012-08-31 04:03:48 128456 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys 2012-08-22 00:07:52 175736 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS 2012-07-18 17:31:12 3146752 ----a-w- C:\Windows\System32\win32k.sys 2010-10-01 08:11:56 462112 ----a-w- C:\Program Files (x86)\Common Files\ZugoInstaller.exe . ============= FINISH: 13:45:00.89 =============== Attach Log reads: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 5/18/2011 12:04:26 AM System Uptime: 10/7/2012 11:36:34 AM (2 hours ago) . Motherboard: Dell Inc. | | 0WXY9J Processor: Intel® Core i3 CPU M 380 @ 2.53GHz | CPU 1 | 909/533mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 451 GiB total, 382.981 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: BHDrvx64 Device ID: ROOT\LEGACY_BHDRVX64\0000 Manufacturer: Name: BHDrvx64 PNP Device ID: ROOT\LEGACY_BHDRVX64\0000 Service: BHDrvx64 . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Norton Security Suite Settings Manager Device ID: ROOT\LEGACY_CCSET_N360\0000 Manufacturer: Name: Norton Security Suite Settings Manager PNP Device ID: ROOT\LEGACY_CCSET_N360\0000 Service: ccSet_N360 . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Symantec Iron Driver Device ID: ROOT\LEGACY_SYMIRON\0000 Manufacturer: Name: Symantec Iron Driver PNP Device ID: ROOT\LEGACY_SYMIRON\0000 Service: SymIRON . ==== System Restore Points =================== . RP86: 10/5/2012 6:24:52 PM - Removed TuneUp Utilities 2012 RP87: 10/5/2012 6:27:38 PM - Removed TuneUp Utilities Language Pack (en-US) RP88: 10/6/2012 9:25:31 AM - Restore Operation RP89: 10/6/2012 10:31:28 AM - Revo Uninstaller's restore point - Norton Security Suite RP90: 10/6/2012 10:37:04 AM - Revo Uninstaller's restore point - Norton Security Suite RP91: 10/6/2012 10:39:51 AM - Revo Uninstaller's restore point - Ask Toolbar RP92: 10/6/2012 10:42:18 AM - Revo Uninstaller's restore point - Bing Bar RP93: 10/6/2012 10:46:27 AM - Revo Uninstaller's restore point - XFINITY Toolbar RP94: 10/7/2012 11:43:57 AM - Revo Uninstaller's restore point - Java 6 Update 24 RP95: 10/7/2012 11:44:44 AM - Removed Java 6 Update 24 RP96: 10/7/2012 11:52:01 AM - Installed Java 7 Update 7 RP97: 10/7/2012 11:54:08 AM - Revo Uninstaller's restore point - XFINITY Toolbar . ==== Installed Programs ====================== . Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Photoshop Elements 6.0 Adobe Photoshop Elements 8.0 Adobe Photoshop.com Inspiration Browser Adobe Reader 9.1 Advanced Audio FX Engine Any Video Converter 3.3.5 Apple Application Support Apple Software Update Best Buy pc app Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Constant Guard Protection Suite D3DX10 Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell Getting Started Guide Dell MusicStage Dell PhotoStage Dell Product Registration Dell Stage Dell VideoStage Dell Webcam Central DirectX 9 Runtime eBay Free YouTube Downloader 3.2.79 FrostWire 4.21.7 FrostWire 5.3.8 GoToAssist 8.0.0.514 GuardedID IDT Audio Intel® Control Center Intel® Graphics Media Accelerator Driver Intel® Management Engine Components Intel® Rapid Storage Technology Internet Explorer Java 7 Update 7 Java Auto Updater JetMP3 Junk Mail filter update Live! Cam Avatar Creator Malwarebytes Anti-Malware version 1.65.0.1400 Mesh Runtime Messenger Companion Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) PhotoShowExpress QuickTime Realtek USB 2.0 Card Reader Revo Uninstaller 1.94 Roxio Activation Module Roxio BackOnTrack Roxio Burn Roxio Creator Starter Roxio Express Labeler 3 Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Sonic CinePlayer Decoder Pack Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 10/7/2012 12:34:00 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Moose\Gator Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/7/2012 12:34:00 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Moose\Gator Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/7/2012 12:33:25 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1263.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service. 10/7/2012 12:01:39 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Moose\Gator Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/7/2012 12:01:39 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Moose\Gator Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/7/2012 11:57:28 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service. 10/7/2012 11:53:14 AM, Error: Service Control Manager [7031] - The CGPS Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service. 10/7/2012 11:40:04 AM, Error: Service Control Manager [7034] - The Intel® Rapid Storage Technology service terminated unexpectedly. It has done this 1 time(s). 10/7/2012 11:37:54 AM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004 10/7/2012 11:37:53 AM, Error: Service Control Manager [7034] - The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 2 time(s). 10/7/2012 11:37:53 AM, Error: Service Control Manager [7031] - The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service. 10/7/2012 11:37:52 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 SRTSP SymIRON 10/7/2012 11:37:39 AM, Error: Service Control Manager [7024] - The Norton Security Suite service terminated with service-specific error %%-1. 10/7/2012 11:37:39 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed. 10/7/2012 11:37:36 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed. 10/7/2012 11:37:33 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service. 10/7/2012 11:36:43 AM, Error: SRTSP [5] - Error loading Symantec real time Anti-Virus driver. 10/7/2012 11:36:43 AM, Error: SRTSP [4] - Error loading virus definitions. 10/7/2012 11:36:14 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1. 10/6/2012 9:54:15 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Moose\Gator Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:54:15 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Moose\Gator Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:53:43 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:53:40 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: NT AUTHORITY\NETWORK SERVICE Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:53:40 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:53:14 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Moose\Gator Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:53:14 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Moose\Gator Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 9:53:09 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8050a003 Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 10/6/2012 9:53:09 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8050a003 Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 10/6/2012 9:53:09 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8050a003 Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 10/6/2012 9:51:12 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service. 10/6/2012 9:50:41 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service. 10/6/2012 11:08:11 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 11:08:08 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: NT AUTHORITY\NETWORK SERVICE Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 11:08:08 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 11:07:57 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Moose\Gator Error Code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 11:07:57 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Moose\Gator Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start. 10/6/2012 11:07:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8050a003 Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 10/6/2012 11:07:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8050a003 Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 10/6/2012 11:07:52 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.137.1245.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.8800.0 Error code: 0x8050a003 Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 10/6/2012 11:05:16 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service. 10/6/2012 11:04:33 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service. 10/6/2012 1:10:05 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891 10/6/2012 1:10:05 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891 10/4/2012 11:42:29 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the CGPS Service service to connect. 10/4/2012 11:42:29 AM, Error: Service Control Manager [7000] - The CGPS Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/4/2012 11:29:22 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80003098cc3, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 100412-60138-01. 10/4/2012 11:02:07 PM, Error: BTHUSB [17] - The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded. 10/4/2012 10:25:51 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. 10/4/2012 10:25:16 AM, Error: Service Control Manager [7023] - The Base Filtering Engine service terminated with the following error: Access is denied. 10/4/2012 10:24:23 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 SRTSP 10/4/2012 10:23:12 AM, Error: Service Control Manager [7001] - The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied. 10/4/2012 10:23:04 AM, Error: Service Control Manager [7001] - The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied. 10/4/2012 10:22:55 AM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied. 10/4/2012 10:22:28 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800033b38ca, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 100412-58812-01. . ==== End Of File ===========================
  16. Another great result from a very complicated problem. I can't thank you enough!

  17. You've been very helpful, and I very much appreciate your expertise in getting this very complicated issue resolved. Thanks!!
  18. Security check log: Results of screen317's Security Check version 0.99.51 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.65.0.1400 Adobe Reader 9 Adobe Reader out of Date! Mozilla Firefox (15.0.1) ````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials MSMpEng.exe Microsoft Security Essentials msseces.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 3% ````````````````````End of Log``````````````````````
  19. No problems that I'm finding. New MBAM and MSE scans came up clear, and the system is running happily now. Looks like we're ready to clean things up!
  20. AdwCleaner reboot log reads as follows: # AdwCleaner v2.003 - Logfile created 09/30/2012 at 13:32:05 # Updated 23/09/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Jean - SNURDLOCK # Boot Mode : Normal # Running from : C:\Users\Jean\Desktop\adwcleaner.exe # Option [Delete] ***** [services] ***** ***** [Files / Folders] ***** File Deleted : C:\Users\Jean\AppData\Local\Temp\Uninstall.exe File Deleted : C:\Users\Public\Desktop\eBay.lnk Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com Folder Deleted : C:\Program Files (x86)\GamesBar Folder Deleted : C:\Program Files (x86)\Giant Savings Folder Deleted : C:\Program Files (x86)\Yontoo Folder Deleted : C:\ProgramData\Ask Folder Deleted : C:\ProgramData\blekko toolbars Folder Deleted : C:\ProgramData\IBUpdaterService Folder Deleted : C:\ProgramData\Partner Folder Deleted : C:\ProgramData\Tarma Installer Folder Deleted : C:\Users\Jean\AppData\Local\Temp\boost_interprocess Folder Deleted : C:\Users\Jean\AppData\Roaming\OpenCandy Folder Deleted : C:\Users\Jean\AppData\Roaming\Qwiklinx Folder Deleted : C:\Users\Jean\Documents\ShopToWin ***** [Registry] ***** Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider Key Deleted : HKCU\Software\AppDataLow\Software\Freecause Key Deleted : HKCU\Software\AppDataLow\Software\Giant Savings Key Deleted : HKCU\Software\Cr_Installer Key Deleted : HKCU\Software\Default Tab Key Deleted : HKCU\Software\IGearSettings Key Deleted : HKCU\Software\InstalledBrowserExtensions Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{26C9E18C-3717-4BE1-A225-04E4471F5B6E} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{26C9E18C-3717-4BE1-A225-04E4471F5B6E} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0} Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.BHO Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.FBApi Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.FBApi.1 Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.Sandbox Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.Sandbox.1 Key Deleted : HKLM\SOFTWARE\Classes\QwiklinxBHO Key Deleted : HKLM\SOFTWARE\Classes\QwiklinxBHO.1 Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{204C0025-C26A-43E2-853C-D8A8EB1BCE51} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1 Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1 Key Deleted : HKLM\Software\Default Tab Key Deleted : HKLM\Software\Freeze.com Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{22222222-2222-2222-2222-220022442279} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{26C9E18C-3717-4BE1-A225-04E4471F5B6E} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33333333-3333-3333-3333-330033443379} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66666666-6666-6666-6666-660066446679} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{77777777-7777-7777-7777-770077447779} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndkhncnongaclekkbelchmeafffimifj Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055445579} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066446679} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{77777777-7777-7777-7777-770077447779} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B} Key Deleted : HKLM\SOFTWARE\Tarma Installer Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 Restored : [HKCU\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] -\\ Mozilla Firefox v15.0.1 (en-US) Profile name : default File : C:\Users\Jean\AppData\Roaming\Mozilla\Firefox\Profiles\bqy638yc.default\prefs.js [OK] File is clean. ************************* AdwCleaner[R1].txt - [7350 octets] - [30/09/2012 12:49:49] AdwCleaner[R2].txt - [7410 octets] - [30/09/2012 13:31:15] AdwCleaner[s1].txt - [7991 octets] - [30/09/2012 13:32:05] ########## EOF - C:\AdwCleaner[s1].txt - [8051 octets] ##########
  21. Adwcleaner log reads as follows: # AdwCleaner v2.003 - Logfile created 09/30/2012 at 12:49:49 # Updated 23/09/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Jean - SNURDLOCK # Boot Mode : Normal # Running from : C:\Users\Jean\Desktop\adwcleaner.exe # Option [search] ***** [services] ***** ***** [Files / Folders] ***** File Found : C:\Users\Jean\AppData\Local\Temp\Uninstall.exe File Found : C:\Users\Public\Desktop\eBay.lnk Folder Found : C:\Program Files (x86)\Free Offers from Freeze.com Folder Found : C:\Program Files (x86)\GamesBar Folder Found : C:\Program Files (x86)\Giant Savings Folder Found : C:\Program Files (x86)\Yontoo Folder Found : C:\ProgramData\Ask Folder Found : C:\ProgramData\blekko toolbars Folder Found : C:\ProgramData\IBUpdaterService Folder Found : C:\ProgramData\Partner Folder Found : C:\ProgramData\Tarma Installer Folder Found : C:\Users\Jean\AppData\Local\Temp\boost_interprocess Folder Found : C:\Users\Jean\AppData\Roaming\OpenCandy Folder Found : C:\Users\Jean\AppData\Roaming\Qwiklinx Folder Found : C:\Users\Jean\Documents\ShopToWin ***** [Registry] ***** Key Found : HKCU\Software\AppDataLow\Software\Crossrider Key Found : HKCU\Software\AppDataLow\Software\Freecause Key Found : HKCU\Software\AppDataLow\Software\Giant Savings Key Found : HKCU\Software\Cr_Installer Key Found : HKCU\Software\Default Tab Key Found : HKCU\Software\IGearSettings Key Found : HKCU\Software\InstalledBrowserExtensions Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{26C9E18C-3717-4BE1-A225-04E4471F5B6E} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{26C9E18C-3717-4BE1-A225-04E4471F5B6E} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Found : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0} Key Found : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0004479.BHO Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0004479.FBApi Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0004479.FBApi.1 Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0004479.Sandbox Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0004479.Sandbox.1 Key Found : HKLM\SOFTWARE\Classes\QwiklinxBHO Key Found : HKLM\SOFTWARE\Classes\QwiklinxBHO.1 Key Found : HKLM\SOFTWARE\Classes\TypeLib\{204C0025-C26A-43E2-853C-D8A8EB1BCE51} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1 Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1 Key Found : HKLM\Software\Default Tab Key Found : HKLM\Software\Freeze.com Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{22222222-2222-2222-2222-220022442279} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{26C9E18C-3717-4BE1-A225-04E4471F5B6E} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33333333-3333-3333-3333-330033443379} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66666666-6666-6666-6666-660066446679} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{77777777-7777-7777-7777-770077447779} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C} Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndkhncnongaclekkbelchmeafffimifj Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} Key Found : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} Key Found : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5} Key Found : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055445579} Key Found : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066446679} Key Found : HKLM\SOFTWARE\Classes\Interface\{77777777-7777-7777-7777-770077447779} Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} Key Found : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C} Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B} Key Found : HKLM\SOFTWARE\Tarma Installer Key Found : HKU\S-1-5-21-2792268974-1644189289-3561842254-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}] ***** [internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 [OK] Registry is clean. -\\ Mozilla Firefox v15.0.1 (en-US) Profile name : default File : C:\Users\Jean\AppData\Roaming\Mozilla\Firefox\Profiles\bqy638yc.default\prefs.js [OK] File is clean. ************************* AdwCleaner[R1].txt - [7243 octets] - [30/09/2012 12:49:49] ########## EOF - C:\AdwCleaner[R1].txt - [7303 octets] ##########
  22. Yes, a huge thanks to both you and those that assisted you in resoving this very complicated issue. You are all miracle workers! Another very positive sign that we're getthing a handle on this is the fact that after coming back up for the first time, the system started immediately downloading updates, and was able to succesfully install them - which had been an issue prevously. New MBAm log: Malwarebytes Anti-Malware 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.29.05 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Jean :: SNURDLOCK [administrator] 9/29/2012 8:34:26 PM mbam-log-2012-09-29 (20-34-26).txt Scan type: Full scan (C:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 470902 Time elapsed: 1 hour(s), 49 minute(s), 26 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 4 C:\TDSSKiller_Quarantine\25.09.2012_07.57.44\mbr0000\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully. C:\TDSSKiller_Quarantine\25.09.2012_08.59.00\mbr0000\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully. C:\TDSSKiller_Quarantine\25.09.2012_08.59.00\tdlfs0000\tsk0002.dta (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully. C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. (end) RK log: RogueKiller V8.1.0 [09/28/2012] by Tigzy mail: tigzyRK<at>gmail<dot>com Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website: http://tigzy.geekstogo.com/roguekiller.php Blog: http://tigzyrk.blogspot.com Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : Jean [Admin rights] Mode : Scan -- Date : 09/29/2012 23:30:24 ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 4 ¤¤¤ [TASK][sUSP PATH] {891D9A83-E885-4BDB-AFAE-905538B7200C} : C:\Windows\system32\pcalua.exe -a "C:\Users\Jean\AppData\Local\Microsoft\Windows \Temporary Internet Files\Content.IE5\0H5139WQ\dotnetfx3setup[1].exe" -d C:\Users\Jean\Desktop -> FOUND [TASK][sUSP PATH] {D313D499-6919-4436-AC8B-D43236DCDF37} : C:\Windows\system32\pcalua.exe -a "C:\Users\Jean\AppData\Roaming\Macromedia\Flash Player \www.macromedia.com\bin\digitaleditions\digitaleditions.exe" -d C:\Windows\system32 -c /UAC:10530 /NCRC -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\Windows\system32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: WDC WD32 00BEVT-22ZCT0 SATA Disk Device +++++ --- User --- [MBR] 08068581104347a69fe0aaca55abc31e [bSP] d338ea1457af39a95e38be6e79f5e04f : Windows Vista MBR Code Partition table: 0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 12000 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 24578048 | Size: 100 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 24782848 | Size: 293143 Mo User = LL1 ... OK! Error reading LL2 MBR! Finished : << RKreport[7].txt >> RKreport[1].txt ; RKreport[2].txt ; RKreport[3].txt ; RKreport[4].txt ; RKreport[5].txt ; RKreport[6].txt ; RKreport[7].txt and Listparts64 results: ListParts by Farbar Version: 25-09-2012 Ran by Jean (administrator) on 29-09-2012 at 23:36:42 Windows 7 (X64) Running From: C:\Users\Jean\Downloads Language: 0409 ************************************************************ ========================= Memory info ====================== Percentage of memory in use: 44% Total physical RAM: 3838.36 MB Available physical RAM: 2127.68 MB Total Pagefile: 7674.91 MB Available Pagefile: 6031.89 MB Total Virtual: 8192 MB Available Virtual: 8191.9 MB ======================= Partitions ========================= 1 Drive c: (Gateway) (Fixed) (Total:286.27 GB) (Free:199.39 GB) NTFS ==>[system with boot components (obtained from reading drive)] Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 298 GB 0 B Partitions of Disk 0: =============== Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Recovery 11 GB 1024 KB Partition 2 Primary 100 MB 11 GB Partition 3 Primary 286 GB 11 GB ====================================================================================================== Disk: 0 Partition 1 Type : 27 Hidden: Yes Active: No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 3 PQSERVICE NTFS Partition 11 GB Healthy Hidden ====================================================================================================== Disk: 0 Partition 2 Type : 07 Hidden: No Active: Yes Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 1 SYSTEM RESE NTFS Partition 100 MB Healthy System (partition with boot components) ====================================================================================================== Disk: 0 Partition 3 Type : 07 Hidden: No Active: No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- * Volume 2 C Gateway NTFS Partition 286 GB Healthy Boot ====================================================================================================== ****** End Of Log ******
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