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Everything posted by catlover2012

  1. I forgot to mention that I had to clean out the "Windows\Software Distribution\Download" folder each time, as well as stop and restart the automatic update service.
  2. Good news - Windows Installer is back!!! I rebooted and did my Office 2010 updates (5 of them) only and received the error: 80246007. I also tried my Office 2007 updates (3 of them) and received the same error code. Used Microsoft Fixit and rebooted. Tried the Office updates again and was SUCCESSFUL. Then moved on to the Microsoft .NET Framework updates. Received 2 error codes: 80070002 and 80246007 (again!). Used Microsoft Fixit and rebooted. Finally able to succesfully download and install. Problem with Microsoft Silverlight update. Used Microsoft Fixit and rebooted. Success! My computer is now up to date Thank you for your help! p.s. Do you happen to know if I will have to do future updates in increments like this, alternating with the Microsoft Fixit tool? While I am glad this ultimately does work, it is a little annoying to have to do it like this every time in the future.
  3. Similar problem to Nancydnv in another post. Perhaps Maurice you can help me as well? I have Windows Vista, 64-bit. I've been trying to perform 12 Windows updates for about two weeks now, but they consistenetly fail. Tried in a "clean boot" state, as well as with limited services running as a few websites suggested but with no luck. I started to notice many users who had a similar problem with Windows update were also using SM, so I uninstalled it completely. System restore will not go back further than 5 days, even though that box is checked. I tried doing the updates in 2 groups of 6 as well without any success. Error codes are 80070641 and 641. I've tried Microsoft Fixit with no success. I've also tried Windows Installer 4.5 (KB942288-v2-x86.msu, KB942288-v2-x64.msu, KB942288-v2-ia64.msu), but none would work as all three said they were not for my version of Windows. Another site suggested I go to services.msc, however, when I do, Windows Installer is NOT listed. I tried the "merge" with the Windows Reg Editor 5.0 and reboot, but that did not work either. Up until now I have had no problems with SM and just renewed it earlier this month. Needless to say I will be asking for a refund! At the cmd promp I have entered: net stop wuauserv [enter] Next I am browsing the C drive for: Windows\Software Distribution\Download I have 68 items in that folder going back to Sep. 2010. Is the next step to delete all of these? I assume no adverse affect if these files are deleted? Once that is done I understand I should go back to the cmd prompt and enter: net start wuauserv [enter] ~~~ logoff and reboot How exactly do I do a custom scan selection and will ANY updates work if I do not see Windows Installer listed in my "Services" (local) folder? If I am to proceed, only Office updates at first, correct? Post back here if even those fail? Detailed step-by-step assistance would be greatly appreciated. Please let me know if I inadvertently left out any pertinent information for troubleshooting. Thanks!
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