jroy

I've performed the steps you stated and will let you know how I make out. Thanks for the assistance!

I'm using McAfee SecurityCenter(Dell Version) for both Virus and Spyware protection. It looks like the virus scan is version 15.0 and security scenter is version 11.0. I see for my firewall I have an exception for Malwarebytes that grants it outgoing access.

Here are the two files. Also I had google'd the BfLLR.dll item and saw the bigfoot networks thing come up, and since I stopped using that card due to firmware issues, I uninstalled what I saw of it from programs. The thing is the issue is sporadic, usually it happens at least once a day, but other times it doesn't occur at all. Today it happened around four times in an hour so I became concerned. Attach.txt DDS.txt

For the past month maybe more I've been experiencing an issue where my desktop becomes inactive and i'm forced to hard boot my PC. I usually don't notice it's going on if I'm just using one web page, but as soon as I try to open a new tab or a program, it just becomes unresponsive. I noticed the following log at time of all of the events. I've previously tried reinstalling MB as well as booting it in chameleon mode to see if it detects anything but all scans come back fine and the issue persists. Faulting application name: mbamservice.exe, version: 1.61.0.0, time stamp: 0x4f6b8ade Faulting module name: BfLLR.dll, version: 6.0.0.35, time stamp: 0x4f3a9294 Exception code: 0xc0000005 Fault offset: 0x00009ab8 Faulting process id: 0x1100 Faulting application start time: 0x01cd379707867d33 Faulting application path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe Faulting module path: C:\Windows\system32\BfLLR.dll Report Id: 3c41f0db-a38c-11e1-9813-a4badbfccd97 Does anyone have any idea? Thanks, Jake