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  1. Hello Ninjaguy2000FTW, In order for us to help you with your refund request, you need to submit a support case with the specifics of your purchase. Cleverbridge Reference # email address used for the purchase license information If you did not purchase the product from our website, you need to provide proof of purchase that clearly shows the product name, where purchased, full license info. Do NOT include any credit card numbers. Send your email to: and our Malwarebytes Customer Success! staff will be happy to help you.