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mc42

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Everything posted by mc42

  1. I use Windows 10, Norton Antiviris. and Malwarebytes Premium. I just bought a new computer and wondered if there is a recommended order for installing them. After the initial set up of Windows 10, should I install Norton and Malwarebytes before doing the windows updates , or should I check for and download windows updates first (without Norton Antiviris and Malwarebytes installed and running? I ask because now days it takes a couple of hours or more for all the windows updates needed for a new computer. Or does it not really matter? Thanks for any recommendations.
  2. If i may ask one more question. From a former thread, it sounds ike the vendor information goes to a malwarebytes page because the malwarenet page is no longer used. When malwarenet was being used the vendor information link to malwarenet would actually show who or what program the PUP was coming from, and I could decide if I wanted to remove it. As it is going to a malwarbytes page, it led me to believe it was coming from some part of the malwarebytes program (which would be fine with me, and I would just ignore it). Is there anyway I can know what program these three PUPs are coming from. They arent being removed when I check them and restart. Here is the link to a former thread https://forums.malwarebytes.org/index.php?showtopic=107093 where excile360 says "Formerly we had MalwareNET, which would take you to a link on our website providing the vendor name and a brief description of the infection. Currently we are working on recreating this and making it much more detailed (formerly the information provided was extremely generic). I have no ETA at this time on when that will be complete. Based on the image posted, I can tell you that the item detected was a PUP, which means Potentially Unwanted Program. The vendor name is BundledInstaller from the looks of it, which would indicate that it is a component of the installer that may be undesirable, for example a toolbar or some form of adware/spyware." I only ask because I am not very knowlegeable about such things,, and want to know if there is any security risks from them. How do I know where they came from?
  3. Thank you very much for taking the time to reply.
  4. It seems there are at least two more people who question about getting the same results in a scan. Here is one. https://forums.malwarebytes.org/index.php?showtopic=142622 Are they safe to leave or ignore?
  5. I guess my question is, are the three findings realy from part of a malwarebytes program, so it would be safe to put them in the ignore list? I keep checking them for removal, restart, then run a scan again, and the same three are detected.
  6. PS I submitted the question so fast i hadn't included a title. One must have bee added. I know malwarebytes is never a potentially unwanted program
  7. I downloaded Malwarebytes but chose not to try the trial version of pro. Is it possible that an on demand scan detects some aspect of Malwarebytes as a PUP? When i did a quick scan today it found three items. Under Vendor all three say PUP.Optional.B... Under category one says "folder" and the othe two say" file" Under Item the first says C:\ProgramData\boost_interprocess the second says c:\programdata\boost_interprocess\nobu64a... and the third says c:\programdata\boost_interprocess\nobu64tr... When I right click on any of them and click on vendor information, they all go to a Malwarebytes page http://www.malwarebytes.org/pro/?name=PUP.Optional.BoostInterProcess.A Is this normal, a malwarebytes scan picks up itself as a PUP? And I should not worry? Or can something I should be concerened about disguise itself and have vendor information go back to a malwarebytes page to make it look safe? When I click jump to location for the three I get boost_ interprocess created 2/12/2014 Nobu64AgentService created 2/12/2014 and Nobu64TrayIcon created 2/12/2014
  8. On only one computer I have, it takes almost two minutes, while "connecting to server" to get updates for malwarebytes. It eventualy does update (if i don't just try to close it, then the notice comes up that the program is not responding, and i click end program). Scans come up clean. I tried to use the Chamelean tool to check if it opened malwarebytes and updated, but each time i click one of the 12 buttons, each just comes up with a green check mark and says "tested". The other computers update pretty fast. I even removed the version of malwarebytes i had and reinstalled a new version, but still it is very slow to connect to server for updates. If scans come up clean is it ok, that it is taking so long? And what is Chamelean supose to do?
  9. It says the manufacturer is Microsoft. Should it be blocked or is it safe to allow or create rules using preset. It's the same computer I've had all along, but i have been getting these pop ups a few times a day for the last few weeks. Does anyone know what they are?
  10. I have a paid version of Malwarebytes on a net book. If i put the flash drive in a usb port, and started a scan, will Malwarebytes scan the flash drive? As I've already used the flashdrive at the SaveOn photo center to print the photos.
  11. If you take your flash drive to a "photo center" like at Save On,or Rite Aid, to print out photos you have on the flash drive, is there any way you might get a virus?
  12. Thank you, for taking time to reply and explain.
  13. Outpost Firewall 2009 (free) and the firewall that comes with Norton 360. Just so i understand. When I run an on demand scan with Malwarebytes (as it is the free version on this computer) , one of the firewalls is asking me if i want to let Malwarebytes do something? And I assume it is always alright to let Malwarebytes do whatever it is attempting, so I just click allow?
  14. So that pop up that i have to answer is coming from the firewall, or is it coming from malwarebytes?
  15. The last few times I start a manual scan with Malwarebytes, I have been getting this "Create Rule for MBAM.EXE" I have been choosing "Allow to modify other applications memory" each time. Is that OK, and why does it come up? After that, the quick scan proceeds and doesn't find any problems.
  16. When I viewed the source code for the blank page, part of it said "You have tried to visit Windows Update with a browser that does not support Frames or ActiveX® technology." But I don't know how to correct for that. Any suggestions? I was using ie 8. Thanks.
  17. Also, when I go to control panel , then user account, then user account again under "or pick a Control panel icon" , that also comes up with a white blank page instead of showing any user accounts (there should be two).
  18. Also, Secunia psi that i had before no longer loads. When i click on it , the there is a quick response like something is about to open up, but then it disappears and nothing happens. I checked the version of java i have, and it updated to a newer version, but that did not help with any of the problems. Is the some software that checks for missing or corrupt registry keys. or dlls, and fixes or downloads them?
  19. I had tried that also. For system restore,in safe mode, it was the same white blank page. It did not connect to internet from safe mode, so I couldto try to see if windows update page came up like it should. Because i could update malwarebytes, norton 360, and and pc spyware dr (which i downloaded and updated ok) , I assume it is not a virus, as I had read that a virus often keep you from updating and running such programs. At one point when i was trying to run avast5 (with norton 360 just disabled, not removed) an ie note came up saying something to the effect "this page is trying to run an active x (i think it said) and it might not be compatible with your current settings" the choices were "debug" or "cancel" (i think) i tried each when that came up to see if that cleared up not being able to connect to internet at that time. Neither helped, so i uninstalled avast 5 and went back to just running with norton 360 turned back on. I'm not knowledgeable much when it comes to computers. Could some registry key have been deleted or changed? Or some component of Windows, a "Dll", have been removed or damaged? Also, i don't know what "debug" does.
  20. Has anyone encountered or heard of this problem? I can access the internet and go to any link fine, but when i go to http://windowsupdate.microsoft.com/ the page says "done" at the bottom left, but there is just an empty white page. Also, if i try to go to system restore nothing happens when i click on the left of mouse, if i right click system restore from the start menu and then click open, a page with "system restore" comes up at the top, but the rest of the page is empty and white. I updated Malwarebytes and did a scan and found nothing. Norton 360 is running and and updates automatically on its own. I reinstalled Windows ix 8 , and during that process, it was able to download updates for itself (after it did a scan and found nothing malicious). But i still cannot even get anything but an empty white page when i go to Microsoft or windows update page (it was all updated to July 14th and was working fine) This problem started yesterday, when i downloaded and tried to install avast5 on the computer while Norton 360 was just disabled but not removed (as i wasn't sure i would keep keep avast 5). I know you are not suppose to have 2 av running on the same computer, but i have had avast 4 and Norton 360 running together on this computer for a couple of years with no conflicts ever. So i disabled Norton, downloaded avast five and and from that point i was not able to connect to the internet. So i uninstalled avast (with their uninstall tool) , started Norton again. At first everything was very slow loading, Firefox ect, but i was able to connect to the internet again. But since that time i have gotten the white blank page for windows update, and also for system restore, when i thought to try it, to go to an earlier date.
  21. Yes that is what i did (i probably didn't explain myself very well in the above post). It is a desktop and i used to XP CDto reformat the hard drive. So now the keyboard works.
  22. I had wondered if that would have worked also, as the computer does a connection for that kind of keyboard, but i didn't have one, and didn't want to buy one to see if it would work. I did go into the set up screen, if that is the same as the BIOS, and the keyboard did work to use the left to right arrows ect. I've ended up reformatting the hard drive, so everything works fine now. Before reformatting with a clean windows xp install, i had also tried just a repair, which completed, but did not correct the problem. Thanks for the suggestions.
  23. I may not be explaining it well. Here are the technical explanations from two other threads http://www.pctools.com/forum/showthread.php?t=66767 http://www.wilderssecurity.com/showthread.php?t=226684 but the fixes given in them are for computers that are not password protected to log in. So they don't help in my case.
  24. Yes i have done all that. I have tried a different keyboard with the computer and nieiher keyboard works with the computer i cant log into. I have also tried both keyboards with a different computer and both keyboards work. I have also switched usb slots and that doesnt help. So I am sure the key board is fine (the green light comes on when it is connected to another computer and it works fine with it.) So i am sure it is a software problem on the one computer (as no keyboard works when connected to it
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