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About hcova

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  1. Dear Aura. I followed your instructions without any results. I avoided consider the option of adding the detected file into the Malwarebytes' scan exclusion list. Each time that MalwareBytes deleted the PUP malware, the next time I run MalwareBytes again, the malware continued in the computer. Regards
  2. Hi there. I took a bit of time trying to solve the issue by myself. After of trying many ways to eliminate PUP.Optional.Ask it was impossible the delete it for me. MalwareByte detected it but it is unable to delete by itelf. MalwareBytes says that the problem is the file C:\......\AppData\Local\Google\Chrome\USER DATA\Default\Web Data Any help will be welcome Best Regards Hernan
  3. Hi there. When I run AdwCleaner 7.0.4 it tells me that my computer is infected with PUP.Optional.22ChromeEXT. (Please see the attached AdeCleaner [2017.11.09-S8].txt report file. However when I run MalwareBytes it shows me that my computer is infected with PUP.Optional.Ask. (Please see the attached MalwareBytes 3.3.1 (2017.1.09 log).txt file) I have included HijackThis log report too. (Please see the attached hijackthis.log report file) I am running windows 8.1. Please anyone could help about : a) Does my computer is infected with PUP malware b) Ho
  4. Hi there. I have installed a clean Win XP Service Pack 3 a few days ago and for security I have avoides browse in dangerous website. I have run antivirus withou any problem. However when I restart my laptop in Safe Mode I get the following messages ------------------------------------------- multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\pcmcia.sys multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\disk.sys multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\sr.sys multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\ntfs.sys multi(0)disk(0)rdisk(0)part
  5. I can run any program installed in my computer. However since yesterday, after I visited some brazilean websites for music downloads I have had problems. If I download any new .EXE into my computer I can not run it. Double click on it doesn't work. However, I can run any other previously installed .EXE file. One trick I learned is add any new .exe into a .zip file. Then double click the .zip file and run the .exe from inside the zip. In this way I can run any new .exe downloaded in my hard disk. Conclusion: If I add any .exe files to my hard disk. It will not launched. All others previously i
  6. Yes, you are right. I have installed an accelerometer. (C:\WINDOWS\system32\AccelerometerSt.exe) So if understand well I have not any malware or spyware? Best regards. Here the hijackthis.log: =============================================================== Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:14:27 PM, on 3/24/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOW
  7. Hi there. Anybody can explain which is meaninig of the "Spyware MarketScore". I run a quick scan of MB and get this 3 infections, all related with this spyware. QUESTIONS: 1. Is it a false positive?. Is it Dangerous? I bought my new computer few days ago and i just installed all original software. 2. Could my computer be infected by using MS Internet Explorer in certain web pages? 3. Which is the risk of keeping this spyware in my computer? =================================================== Scan type: Quick Scan Objects scanned: 70819 Time elapsed: 2 minute(s), 17 second(s) Memory Processes
  8. Hi there. Anybody can explain which is meaninig of the "Spyware MarketScore". I run a quick scan of MB and get this 3 infections, all related with this spyware. =================================================== Scan type: Quick Scan Objects scanned: 70819 Time elapsed: 2 minute(s), 17 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 3 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry K
  9. Hi Aspirina: Thanks God it seems I solved the issue. Sorry, Microsoft site solved the issue. I run the MS onecare Full Service Scan and it found an infection. After clean the infection the problem was solved. At least I have not found any "*.sys" malware at C:\WINDOWS\system32\drivers. Of course I am not sure if the computer is completelly clean but I can access the web without any problem. Onecare website: onecare.live.com/site/en-US/default.htm Thanks a lot Aspirina for your support. Best Regards HCOVA
  10. If I can delete it from the safe mode, could it eliminate the malware forever? Do I need to run anything else in safe mode? for example NOD32 or SpywareDoctor or any other? (SpywareDoctor do not recommend to run it in safe mode....i do not why) Thanks for your help. HCOVA
  11. Aspirina: I tried to copy paste the malware you mention. This is located in C:\WINDOWS\System32\Drivers.....has you told us. It can not be copied in the usual way. The other characteristic is that it updates by itself in real time. I can see in windows explorer its "Date Modified" field. It has same creation date that the computer clock. !!!!! It is in a loop. Question: 1) What can i do to avoid a spread of this malware in my computer. To avoid it installs a new rootkit. 2) Do you recommend me to keep the computer ON always? Avoid to shut down it.? I am ver afraid of this issue, because I co
  12. 1) I have the same problem. In my case the malware es called 4ebde4e8.sys. The question is How Can I remove it. Can MalwareBytes do that using the today new database version 1856? or Do I need to follow the Aspirine solution? 2)Until now anybody, has tried using another antispyware - malware to solve this issue? 3) This infection slow my computer when I try to connect my computer to internet. Load a web page take a lot. However, sometimes everything is with the normal speed. It seems that the malware stops to slow my computer.....for a while Best regards HCOVA
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