Well this makes me feel really silly but I just figured it out! For anyone else trying to solve this problem in internet explorer, here's what I did... 1. Go to Internet Explorer --> Tools (on the toolbar) 2. Manage Add-ons --> Wait for the window to pop up and click 'Toolbars and Extensions' under Add-on Types 3. Right click on Codec-C --> Click 'More Information' from the drop-down menu 4. One of the last pieces of info is Folder (For me it was C:\ProgramData) My issue was that I couldn't find C:\ProgramData through windows explorer. Instead of searching for program data, type C:\ProgramData into the top address bar and you should see a Codec-C folder. i deleted that as well as any other programs that were installed at the same time. If you switch to details view, you'll be able to see the date and time that you installed the file. Hope that helps anyone else that was in my situation.