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kellyoz

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  1. its a toshiba,i tried running the fujitsu hdd diagnostic tool but there was no tick box so i couldnt run it, any suggestions?
  2. When I start my laptop, it sometimes does a disk check before it loads windows. After this is finishes it loads windows and goes to the normal desktop, but I cant click on anything - I can just move the mouse around the screen, but eveything is frozen. Sometimes works for 15 mins and then everything freezes. I tried runing mbam in safe mode but when it got to a file ZTEusbser6k.sys it froze. How do I fix my laptop? Thanks Kelly PS: I am running dds,com and will attaching output shortly
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