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smf61

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Posts posted by smf61

  1. I have found that a fresh install of 1.09 (no MBAE installed before) does not create the necessary autorun entry.  On a reboot the service starts OK but there is no icon or flyout.

    Installing as an upgrade 1.08 is fine as well.  Uninstalling 1.08 first and then installing 1.09 is also OK but hat is because the MBAE uninstaller never removes the autorun entry anyway.

    Running 64bit W10 with Avira free and MBAM.

     

  2. In case it helps I had these products running fine together for some time on W8.1 x64.

    Webroot WSA

    MBAM premium (with realtime enabled)

    MBAE

    Chrome 32 & 64bit

     

    Make sure that the MBAE components are not showing as monitored (if so change to allowed) in WSA (click cog in PC Security menu).  The latest version of MBAE usually takes a week or so before it is whitelisted by Webroot.

  3. Done a bit of testing with the settings in the Trusteer Rapport console.  If I change the following setting from the default "always" to "never" then the Chrome starts fine.  Hopefully there is a way that MBAE can be whitelisted.

     

    Block Browser Process Alteration:

    Trusteer Endpoint Protection blocks attempts to alter the browser's process. Altering the browser's process (AKA function patching) is a technique that allows taking over the browser and getting access to your sensitive information. This technique is used by malware but also by some legitimate software. Trusteer Endpoint Protection analyzes each process alteration attempts and blocks those that look suspicious.

  4. Continuing a problem seen with the experimental build, 64-bit Chrome won't start with 1.05.1.1014 if Trusteer Rapport is also installed (see https://forums.malwarebytes.org/index.php?/topic/160672-chrome-crash-with-trusteer-rapport-mbae-10531010/#entry914492).

     

    Get a message "Chrome has stopped working" on startup but if either is disabled then Chrome starts OK. 

     

    Windows 8.1 x64

    Chrome 39 64-bit

    Webroot SecureAnywhere

    MBAM premium 2.0.3.1025

    Trusteer Rapport 3.5.1404.24

    MBAE 1.05.1.1014 final

  5. Testing 1.05.3.1010 and find Chrome crashes on startup when MBAE is enabled.  Works fine when MBAE protection is stopped.  I see there was a known conflict with Trusteer but that is for install only.

     

    Windows 8.1 x64

    Chrome 38 64-bit

    Avira AV Pro

    MBAM premium 2.0.3.1025

    Trusteer Rapport 3.5.1404.21

    MBAE 1.05.3.1010

    Problem signature:  Problem Event Name: APPCRASH  Application Name: chrome.exe  Application Version: 38.0.2125.111  Application Timestamp: 544718dc  Fault Module Name: RapportGP_x64.DLL  Fault Module Version: 14526.0.0.0  Fault Module Timestamp: 540eb95a  Exception Code: c0000005  Exception Offset: 00000000000fe4e8  OS Version: 6.3.9600.2.0.0.256.48  Locale ID: 2057

     

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