if i choose to hide the help and support option on the start menu i get told its been hijacked. it hasnt i choose to hide it as i dont want it on the menu. m/bytes puts it back on the start menu. all good nothing serious but just thought i would post this info. i dont think you need the developers log (i am not being rude one iota) just put simply i explianed how this error happens alought i am no expert,so if it is wanted please ask and i will provide. log off incdent; Malwarebytes' Anti-Malware 1.34 Database version: 1841 Windows 5.1.2600 Service Pack 3 12/03/2009 23:01:32 mbam-log-2009-03-12 (23-01-32).txt Scan type: Full Scan (C:\|) Objects scanned: 85796 Time elapsed: 25 minute(s), 41 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 1 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) btw greart product and thats for the free time given to all subjects. best wishes. mbyuser.