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fireman5214

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About fireman5214

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  • Location
    Nazareth, Pa
  • Interests
    firefighting, NASCAR, model railroading, tropical fish, weather watching/forecasting, christmas decorating - computer controlled synchronized to music.

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    fireman5214

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  1. Ok so to go with your reply, yes a Google Chrome web browser was open again tonight while I was outside. This logo is the shortcut but was also up on the taskbar at the bottom so it has something to do with Dell Support Assist I am assuming?
  2. I will work on that scan tomorrow, this just came up in the past 15 minutes ( i was away from the computer when it came up) It is 7pm edt on Saturday See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object. at Dell.Services.SupportAssist.SupportAssistUI.Notification.PreWin10NotificationCommand.TimerEventProcessor(Object sender, EventArgs e) at System.Windows.Forms.Timer.OnTick(EventAr
  3. Just an FYI, it was 1052pm tonight (Fri night) and that block did not come up with the wording of when I first posted. I just wanted to update you so whatever we did today with the ADW scan and restart, it took care of it. Do you still want me to run these other scans? Also do you know what that was about?
  4. I redid another ADW scan and the computer windows 7 did an update as well, installed 1 of 1 updates. Here are both log files # ------------------------------- # Malwarebytes AdwCleaner 8.0.8.0 # ------------------------------- # Build: 10-08-2020 # Database: 2020-09-29.1 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 10-16-2020 # Duration: 00:00:25 # OS: Windows 7 Professional # Cleaned: 18 # Failed: 3 ***** [ Services ] *****
  5. I did an ADW cleaner and this is what it found. I did not quarantine it yet as it said pre-installed software was found so I was looking for your insight. ( i will run the scan again and quarantine if you want me too)
  6. I will run the other scans tomorrow. I work on the computer from home so only have limited time to run them. On the dot, I mean every night as soon as the computer clock strikes 10:52pm, the content in the 1st post that you replied to comes up.
  7. Sorry it took so long for a reply, here is what the scan reported, no malware either. -- Also a side note, this comes up every night at 10:52pm on the dot. Malware 10-13.txt
  8. Hello all, I am unsure where to post this, but this is the 2nd night in a row I got this message below. I just click the X and nothing happens, the day before my Dell Inspiron N7010 laptop got unplugged partly and drained the battery 100%. Am I infected or what is this? Thanks for your help. Microsoft .NET framework Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediately. Object reference not set to an instance of an object. See the end of this
  9. Hello, sorry for the delay, I have been sick, I will try running these today. Plweq, we did clean out dust when we took it apart to replace the fan, it has not gotten hot since then.
  10. There was a checkmark at addition but I unclicked it because I have not run farbar before but I am not sure where to find addition unless it was supposed to stay checked at addition? Here is the FRST report Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17.03.2019 Ran by Jason (administrator) on JASON-PC (19-03-2019 15:50:02) Running from C:\Users\Jason\Downloads Loaded Profiles: Jason (Available Profiles: Jason) Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: Chrome) Boo
  11. Updated malwarebytes scan. Also did the adw cleaner. I will do the Farbar later this evening. # ------------------------------- # Malwarebytes AdwCleaner 7.2.7.0 # ------------------------------- # Build: 01-30-2019 # Database: 2019-03-11.1 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 03-19-2019 # Duration: 00:00:07 # OS: Windows 7 Professional # Cleaned: 67 # Failed: 1 ***** [ Services ] ***** No malicious services cleaned. *
  12. Hi Ron, The computer is back with a new fan, it has not shut down since the new fan has been installed. My neighbor also updated bios on it. I am going to run Super AntiSpyware tonight
  13. When you replied, I was at my neighbors, took the computer apart, he took the fan out, the other one he had isn't the same so he ordered one off amazon prime and it will be here Sunday. He is pretty sure it is the fan because when you turn the fan it doesn't spin freely. It only spins as far as you can move it with your finger. I will advise you when we get it back up and running.
  14. Hello Ron, I talked to my neighbor because he came home yesterday. He is going to take it apart with me but is pretty sure it is the fan that is going bad and not cooling the unit since it only shuts down when the fan does not run. If the fan runs it doesn't shut down. For a few months the fan has made noise like it was unbalanced. He told me to look for a fan because without looking at it, he was not sure if it was a universal fan or a special DELL only fan. I looked up a fan and found a few and I think they are universal but unsure. We are going to look tonight, if its a special order then
  15. I think I have taken it apart before to clean it. Do you think my neighbor who is good with computers could do it? He works with computers during his normal work but he is out of town for work right now, that is why I came here and also because I trust the services here. D you think it is malware making my hard drive run so hard that it overheats and shuts down? What about a system restore or the tweaking registry cleaner - do you think I need to do this?
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