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About VFN

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  1. If it were my laptop those programs wouldn't be on it. (My PC has Avast! and I scan with Malwarebytes weekly.) But it's not mine and I'm not comfortable advising their removal as the user is comfortable with what he has. (His friend who knows a thing or two about computers-I've seen this guy in action--recommended them and has them on his own PC--not that I'm refuting what you claim because I really don't know enough about them.) This laptop is also only a few months old and is functioning well so I'm not going to go further with this process. In fact, its owner is so clueless when it come
  2. I'm actually helping a relative with this computer so I'm not sure I should remove Advanced Systemcare 7. Second, are you directing me to perform these other procedures because I'm infected or because you want to scan more thoroughly?
  3. Addition.txtMalwarebytes Anti-Malwarewww.malwarebytes.org Scan Date: 10/21/2014Scan Time: 5:21:29 PMLogfile: Administrator: Yes Version: Database: v2014.10.21.11Rootkit Database: v2014.10.20.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: Disabled OS: Windows 8.1CPU: x64File System: NTFSUser: Allan Scan Type: Threat ScanResult: CompletedObjects Scanned: 302398Time Elapsed: 15 min, 34 sec Memory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: Enabled Processes: 0
  4. My question is regarding the quarantine procedure. If I quarantine all files detected by MBAM will my PC run correctly? Thanks.
  5. I wanted to add that while it seems this report says no malicious the actual scan says two malwares and have them highlighted in red. The Trojan.Agent and Rogue.Multiple.
  6. Scan Type: Threat Scan Result: Completed Objects Scanned: 302289 Time Elapsed: 14 min, 10 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 36 PUP.Optional.MultiPlug, HKLM\SOFTWARE\CLASSES\CLSID\{A2716DF7-6671-3058-5900-D407C42B8D0F}, , [2831879075079a9c5c8c3882c93818e8], PUP.Optional.MultiPlug, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{A2716DF7-6671-3058-5900-D
  7. Ran scan and have about 50 PUPS and two malware. Don't think any pose real threat but would like someone to look over my log. How can I proceed here? Thanks.
  8. When something is found at the end of a scan the malware name and location is not fully shown. How can I see them fully, Thanks
  9. Thanks, but I think that the PC is slow for some reason and thus Malwarebytes is also slow. The PC was infected with several trojans that I got rid of but I suspect there are more that I haven't found and the system is most likely corrupted to some extent anyway. Thanks again.
  10. No. 30 minutes is not quick is it? When I said scanning quickly in my OP i was referring to that scanning step that is done seconds before the scanning is completed. In fact, when I originally installed the program it was taking about 9 minutes. I reinstalled and I'm still getting 30 minute scans now.
  11. Friend's PC is taking 30 minutes to quick scan. About 90k objects are scanned until the extra objects are then scanned quickly. Any idea what the trouble may be. I should add that my friend's pc seems slow at times. Thanks VFN
  12. Thanks. I think that I may be having a problem with a driver or device as I'm getting restart messages that capture window and some kind of audio device are still open and need to be closed. (My PC closes them.) Hopefully I can resolve that even though I'm a computer dummy.
  13. I restarted and the sound is back so I'm not sure what happened.
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