TeMerc

User being assisted in support, closing ticket

Sorry for the delay, however your thread was not deleted, it was lost due to a severe server crash we had and we were unable to recover all the data, we lost over a weeks worth of posts. Our IT tech will be with you as soon as he can to answer you querry

User being assisted in support, closing ticket

Please create a ticket in our support helpdesk via the link below. Do not post any further information on this publicly. http://helpdesk.Malwarebytes.org/home

user now in support, closing ticket

User now in support, closing this ticket, thanks Maniac!

Worse logo ever.....horrible, whoever approved that needs a slap. Looks like nothing from this century

User being assisted in helpdesk, closing ticket

User being assisted in help desk, closing ticket

Assisting user in helpdesk, closing ticket

What Ron didn't say is that all new employees are required to make that climb to see how dedicated they'll be to fighting malware. If you don't make it we send you packing.

User being assisted in helpdesk, closing this topic

This user is in support receiving help, we will close this topic so valuable forum resource assistance is not duplicated

Yes, this is being handled in support, please check your spam filters and junk mail folders. Closing this topic, please do ont create another topic.

Please reply to the ticket in support, closing this topic, please do not create another topic on this issue, it is already being addresssed

User being assisted in tech support, closing ticket.

You're already being assisted by me in helpdesk and you've repleid and I replied back. Please reply to the ticket, do not create additional threads in the forums or new tickets in support. We're closing this thread.

User being assisted in helpdesk, closing ticket

This has already been replied to in your support ticket, please do not create the same post in the forums. You've done so repeatedly. Closing this thread

User in support, closing topic

See this post explaining the issue from a SKYPE support member regarding IP alerts: http://forums.malwarebytes.org/index.php?showtopic=83655&view=findpost&p=424248 Until SKYPE is fully uninstalled, these will continue to appear. However there should not be any reduced functionality in SKYPE.

Sorry for the delay, I've resent the request

Registration was only required to be tried, which, if this is the ticket I'm thinking of, you did not do. Users seeking more hands on technical support can now try the optional support as provided by Support.com., however it is not free nor is it part of the licensing for Malwarebytes' Anti-Malware consumer version licenses: http://www.malwarebytes.org/premium-support.php

Apologies, my reply was meant to reflect cruffn and not the original poster who started this thread. Would the original poster please send me thier support ticket number via PM, so we can address her issue specifically.

No...that is NOT what I said, kindly go back and reread my reply. I said I would inquire with corporate to verify the policy.