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mancillaj

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About mancillaj

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  1. Maurice - Thank you very much for your support. I (we) were able to fix the issue. Thanks Steve
  2. Hi Maurice, thank you for the quick response. When trying to run the tool, this is the error I received. Steve
  3. I am running Widows 10 Malwarebytes ver 3.6.1.2711 I am not able to install the latest update. I receive the error "Windows cannot access the specified device or path or file. You may not have the appropriate permissions to access the item." Verified the User, Folder, and Files all have been granted the appropriate permissions. I also tried to run AdwCleaner - same error. I performed a Scan - Threat and have attached the files. Malware scan - 7-21-19.txt mb-check-results.zip
  4. This morning I received this PUP alert and can't find any information on it. I was hoping I could get assistance removing it if possible. Thanks Steve
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