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mancillaj

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  1. I too am having the same issue. Issue started several days ago. Currently have MB version:
  2. Maurice - Thank you very much for your support. I (we) were able to fix the issue. Thanks Steve
  3. Hi Maurice, thank you for the quick response. When trying to run the tool, this is the error I received. Steve
  4. I am running Widows 10 Malwarebytes ver 3.6.1.2711 I am not able to install the latest update. I receive the error "Windows cannot access the specified device or path or file. You may not have the appropriate permissions to access the item." Verified the User, Folder, and Files all have been granted the appropriate permissions. I also tried to run AdwCleaner - same error. I performed a Scan - Threat and have attached the files. Malware scan - 7-21-19.txt mb-check-results.zip
  5. This morning I received this PUP alert and can't find any information on it. I was hoping I could get assistance removing it if possible. Thanks Steve
  6. After updating, I rescanned the folder, no warnings. Looks like it has been corrected. Thanks!!
  7. Thanks for getting back to me. I have attached the file. McInstallerStartup.rar
  8. This morning I received this warning about the malicious process attempting to start - C:\Program Files (X86)\McAfee Security Scan\3.0.250\MCINSTALLERSTARTUP.DLL TROJAN.AGENT.BGEN5 I checked McAfee and didn't find anything there. Any suggestions? Thanks Steve
  9. Mike & Chris, Was reading over your posts, felt I was the one writing them, I was having the same issues. When I read your last post about Malwarebytes, I remembered that a couple years ago I had the same problem with my system locking up, removed Malwarebytes and it corrected the problem. So, I uninstalled Maylwarebytes and now my system is working fine. Thanks again for letting us know that your system was fixed and how it was corrected. Out of all the posts, the last one gave me the answer I needed. Thanks again!! Steve
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