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jag1182

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  1. I have an infection - Internet Explorer and my sound is locked up by a ransom notice, security error 0x00759B. I have run Malwarebytes twice, it doesn't detect problem. I have run Farbar, reports are attached. Running Malwarebytes under license: Malwarebytes PoppaBear ID: 7AB52-N79TR Purchased 10/26/13 Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 9/2/17 Scan Time: 12:24 PM Log File: Administrator: Yes -Software Information- Version: 3.1.2.1733 Components Version: 1.0.160 Update Package Version: 1.0.2712 License: Premium -System Information- OS: Windows 10 (Build 14393.1593) CPU: x64 File System: NTFS User: PoppaBear\Jay -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 385017 Threats Detected: 0 (No malicious items detected) Threats Quarantined: 0 (No malicious items detected) Time Elapsed: 3 min, 40 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) (end) Addition_02-09-2017 13.10.51.txt FRST_02-09-2017 13.10.51.txt
  2. As suggested, I've opened in safe mode, went to dds.com and have the following files to report: dds: . DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK Internet Explorer: 8.0.6001.18702 Run by Administrator at 16:20:15 on 2012-01-07 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3327.2974 [GMT -5:00] . . ============== Running Processes =============== . C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\system32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe . ============== Pseudo HJT Report =============== . mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_08\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll BHO: Ask Toolbar BHO: {f0d4b231-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL TB: @c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [sunJavaUpdateSched] "c:\program files\java\jre1.5.0_08\bin\jusched.exe" mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe mRun: [igfxTray] c:\windows\system32\igfxtray.exe mRun: [KBD] c:\hp\kbd\KBD.EXE mRun: [updateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE mRun: [VTTimer] VTTimer.exe mRun: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe mRun: [AlcxMonitor] ALCXMNTR.EXE mRun: [bJCFD] c:\program files\broadjump\client foundation\CFD.exe mRun: [iomega Startup Options] c:\program files\iomega\common\ImgStart.exe mRun: [iomega Drive Icons] c:\program files\iomega\driveicons\ImgIcon.exe mRun: [tgcmd] "c:\program files\support.com\bellsouth\hcenter.exe" /starthidden /tgcmdwrapper mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [EM_EXEC] c:\progra~1\logitech\mousew~1\system\EM_EXEC.EXE mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [PS2] c:\windows\system32\ps2.exe mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe" mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [AutoTBar] c:\program files\hp\digital imaging\bin\AUTOTBAR.EXE mRun: [RTHDCPL] RTHDCPL.EXE mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide mRun: [bing Bar] "c:\program files\msn toolbar\platform\5.0.1449.0\mswinext.exe" mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\checkc~1.lnk - c:\program files\babylock\platform\CheckCWupdate.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventp~1.lnk - c:\sierra\planner\PLNRnote.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\desktop messenger\8876480\program\LDMConf.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\scanne~1.lnk - c:\program files\scansuite\SDetect.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\309731\program\Updates from HP.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\willow~1.lnk - c:\program files\willowrd\WillowRd.exe IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{9A823C44-4287-40DD-ABAD-2138762FBC47} : DhcpNameServer = 192.168.1.254 192.168.1.254 TCP: Interfaces\{C94C180A-8F80-422D-852D-B39F10D39846} : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{DC2E8C5D-F3FE-41ED-86A6-9AA29379F282} : DhcpNameServer = 192.168.1.254 192.168.1.254 Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll Notify: AtiExtEvent - Ati2evxx.dll Notify: GoToAssist - c:\program files\citrix\gotoassist\508\G2AWinLogon.dll Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll mASetup: {3E252EDB-F90D-40D4-B701-19FF06D71018} - MSIEXEC /i {3E252EDB-F90D-40D4-B701-19FF06D71018} REINSTALL="Advertised1" REINSTALLMODE=u SETDEFAULTS="1" IGNORE_FTDI="1" /qn /quiet . ============= SERVICES / DRIVERS =============== . R0 ALLOW-IO;ALLOW-IO;c:\windows\system32\drivers\ALLOW-IO.SYS [2007-4-12 6016] R0 EUBAKUP;EUBAKUP;c:\windows\system32\drivers\eubakup.sys [2009-12-30 26248] R0 EUFS;EUFS;c:\windows\system32\drivers\eufs.sys [2009-12-30 20616] R3 EuDisk;EASEUS Disk Enumerator;c:\windows\system32\drivers\EuDisk.sys [2009-12-30 122504] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-4 136176] S2 hasplms;HASP License Manager;c:\windows\system32\hasplms.exe -run --> c:\windows\system32\hasplms.exe -run [?] S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-7 652872] S2 UniversalCommunicationServer;Universal Communication Server;c:\program files\bernina\ucs\UniversalCommunicationServer.exe [2011-3-12 90112] S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2010-6-1 1684736] S3 CBUSB;MARX CryptoTech LP;c:\windows\system32\drivers\CBUSB.sys [2010-5-17 45136] S3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2007-5-15 18864] S3 EUDSKACS;EUDSKACS;c:\windows\system32\drivers\eudskacs.sys [2009-12-30 14216] S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-9-4 136176] S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-7 20464] S3 scsiscan;SCSI Scanner Driver;c:\windows\system32\drivers\scsiscan.sys [2008-3-9 11520] . =============== Created Last 30 ================ . 2012-01-07 21:07:29 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes 2012-01-07 21:06:54 20464 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-01-07 21:06:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2012-01-07 21:04:01 -------- d-sh--w- c:\documents and settings\administrator\PrivacIE 2011-12-14 16:38:46 -------- d-----w- C:\MyDocuments . ==================== Find3M ==================== . 2011-11-18 15:53:46 848 --sha-w- c:\documents and settings\all users\application data\KGyGaAvL.sys . ============= FINISH: 16:21:04.75 =============== attach: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 3/9/2008 10:59:50 PM System Uptime: 1/7/2012 4:02:28 PM (0 hours ago) . Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD | | 785GM-E51 (MS-7596) Processor: AMD Athlon II X4 630 Processor | CPU1 | 2800/200mhz . ==== Disk Partitions ========================= . A: is Removable C: is FIXED (NTFS) - 224 GiB total, 194.547 GiB free. D: is FIXED (FAT32) - 9 GiB total, 3.878 GiB free. E: is CDROM () F: is CDROM () G: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP1337: 10/10/2011 10:23:01 AM - System Checkpoint RP1338: 10/11/2011 11:10:52 AM - System Checkpoint RP1339: 10/12/2011 12:15:06 PM - System Checkpoint RP1340: 10/13/2011 12:42:37 PM - System Checkpoint RP1341: 10/14/2011 1:31:36 PM - System Checkpoint RP1342: 10/15/2011 4:10:01 PM - System Checkpoint RP1343: 10/16/2011 4:26:16 PM - System Checkpoint RP1344: 10/17/2011 4:58:19 PM - System Checkpoint RP1345: 10/23/2011 2:34:46 PM - System Checkpoint RP1346: 10/25/2011 11:24:04 AM - System Checkpoint RP1347: 10/26/2011 4:25:02 PM - System Checkpoint RP1348: 10/27/2011 6:24:06 PM - System Checkpoint RP1349: 10/28/2011 6:41:47 PM - System Checkpoint RP1350: 10/29/2011 6:55:21 PM - System Checkpoint RP1351: 10/30/2011 7:41:49 PM - System Checkpoint RP1352: 10/31/2011 8:41:47 PM - System Checkpoint RP1353: 11/1/2011 9:41:47 PM - System Checkpoint RP1354: 11/3/2011 2:55:24 AM - System Checkpoint RP1355: 11/4/2011 1:25:05 PM - System Checkpoint RP1356: 11/5/2011 7:09:53 PM - System Checkpoint RP1357: 11/7/2011 7:30:39 AM - System Checkpoint RP1358: 11/8/2011 9:34:17 AM - System Checkpoint RP1359: 11/9/2011 10:13:03 AM - System Checkpoint RP1360: 11/10/2011 10:24:06 AM - System Checkpoint RP1361: 11/11/2011 4:54:59 PM - System Checkpoint RP1362: 11/12/2011 5:03:12 PM - System Checkpoint RP1363: 11/13/2011 5:43:42 PM - System Checkpoint RP1364: 11/14/2011 5:52:17 PM - System Checkpoint RP1365: 11/15/2011 6:05:04 PM - System Checkpoint RP1366: 11/16/2011 6:11:35 PM - System Checkpoint RP1367: 11/17/2011 6:39:36 PM - System Checkpoint RP1368: 11/18/2011 6:54:06 PM - System Checkpoint RP1369: 11/19/2011 7:54:05 PM - System Checkpoint RP1370: 11/20/2011 8:35:28 PM - System Checkpoint RP1371: 11/22/2011 2:03:42 AM - System Checkpoint RP1372: 11/23/2011 2:33:38 AM - System Checkpoint RP1373: 11/24/2011 4:16:40 AM - System Checkpoint RP1374: 11/25/2011 11:41:12 AM - System Checkpoint RP1375: 11/26/2011 12:14:34 PM - System Checkpoint RP1376: 11/27/2011 4:37:37 PM - System Checkpoint RP1377: 11/28/2011 4:47:01 PM - System Checkpoint RP1378: 11/29/2011 4:48:44 PM - System Checkpoint RP1379: 11/30/2011 4:50:15 PM - System Checkpoint RP1380: 12/1/2011 5:49:10 PM - System Checkpoint RP1381: 12/2/2011 6:18:54 PM - System Checkpoint RP1382: 12/3/2011 7:28:54 PM - System Checkpoint RP1383: 12/4/2011 8:10:01 PM - System Checkpoint RP1384: 12/5/2011 9:27:12 PM - System Checkpoint RP1385: 12/6/2011 10:50:43 PM - System Checkpoint RP1386: 12/7/2011 10:54:05 PM - System Checkpoint RP1387: 12/8/2011 9:49:36 PM - Printer Driver HP Photosmart C309a series fax Installed RP1388: 12/9/2011 10:53:10 PM - System Checkpoint RP1389: 12/11/2011 2:29:40 PM - System Checkpoint RP1390: 12/12/2011 2:59:35 PM - System Checkpoint RP1391: 12/13/2011 3:59:35 PM - System Checkpoint RP1392: 12/14/2011 5:21:04 PM - System Checkpoint RP1393: 12/15/2011 5:59:38 PM - System Checkpoint RP1394: 12/16/2011 6:07:14 PM - System Checkpoint RP1395: 12/17/2011 7:48:27 PM - System Checkpoint RP1396: 12/18/2011 8:48:37 PM - System Checkpoint RP1397: 12/19/2011 11:40:34 PM - System Checkpoint RP1398: 12/20/2011 11:44:12 PM - System Checkpoint RP1399: 12/21/2011 11:44:15 PM - System Checkpoint RP1400: 12/27/2011 12:34:01 PM - System Checkpoint RP1401: 12/28/2011 1:32:52 PM - System Checkpoint RP1402: 12/29/2011 1:32:56 PM - System Checkpoint RP1403: 12/30/2011 8:30:26 PM - System Checkpoint RP1404: 12/31/2011 8:33:17 PM - System Checkpoint RP1405: 1/1/2012 9:33:16 PM - System Checkpoint RP1406: 1/2/2012 10:33:16 PM - System Checkpoint RP1407: 1/3/2012 11:33:16 PM - System Checkpoint . ==== Installed Programs ====================== . . 155 Edging Excellence 157 Starlight Season 164 Royal Bloom 166 Vintage Lace 32 Bit HP CIO Components Installer 360 Sheer Cutwork 68 Beautiful Baltimore 75 Cross Stitch Border 81 Endless Romance Adobe Acrobat 4.0, 5.0 Adobe AIR Adobe Flash Player 10 ActiveX Adobe Reader X (10.1.1) Apple Application Support Apple Mobile Device Support Apple Software Update Ask Toolbar AT&T Self Support Tool ATI Display Driver BabyLock Sampler Pack BellSouth FastAccess DSL Help Center BERNINA ART Design Bernina CutWork BERNINA Embroidery Software 6.0G BERNINA Universal Communication Server Bing Bar Bing Bar Platform Bonjour BroadJump Client Foundation BufferChm C309a Camera Support Celestial Garden Quilt Book Collection CorelDRAW Essentials 4 CorelDRAW Essentials 4 - Content CorelDRAW Essentials 4 - Draw CorelDRAW Essentials 4 - Extra Content CorelDRAW Essentials 4 - Filters CorelDRAW Essentials 4 - ICA CorelDRAW Essentials 4 - IPM - VBA CorelDRAW Essentials 4 - Lang EN CorelDRAW Essentials 4 - PHOTO-PAINT CorelDRAW Essentials 4 - VBA Designer's Gallery ColorWorks Designer's Gallery CustomWorks Designer's Gallery SizeWorks Designer's Gallery Studio III Version 3.12 Designer's Gallery StudioPlus Designer SE Sampler Destinations DeviceDiscovery DocMgr DocProc Drivers Install For Linksys Easylink Advisor EASEUS Todo Backup 1.1 Ec On Pc V3.0 Embroidery Collection #4 Embroidery Machine Communication Software 8.2 Embroidery Software Event Planner Fax Foundation Factory 2 Google Chrome Google Earth Plug-in Google Update Helper GoToAssist 8.0.0.508 GPBaseService2 Hallmark Card Studio 2 Handmark® YAHTZEE® for Palm OS Help and Support Additions Hotfix for Windows XP (KB952287) HP Customer Participation Program 13.0 HP Document Manager 1.0 HP Imaging Device Functions 13.0 HP Organize HP Photosmart C309a All-In-One Driver Software 13.0 Rel .5 HP Photosmart Essential 3.5 HP Smart Web Printing 4.5 HP Software Update HP Solution Center 13.0 HP Update HPPhotoSmartDiscLabel_PaperLabel HPPhotoSmartDiscLabel_PrintOnDisc HPPhotoSmartDiscLabelContent1 hpphotosmartdisclabelplugin HPPhotosmartEssential HPProductAssistant HpSdpAppCoreApp HPSSupply InfraRecorder IntelliMover Data Transfer Demo InterVideo DiscLabel InterVideo WinDVD Creator InterVideo WinDVD Player IomegaWare ISO Recorder iTunes J2SE Runtime Environment 5.0 Update 8 Java 2 Runtime Environment, SE v1.4.2_03 KBD Linksys EasyLink Advisor 1.6 (0044) LiveUpdate 2.5 (Symantec Corporation) Logitech Desktop Messenger Logitech MouseWare 9.42 .1 Logitech User's Guide Logitech Vid Logitech Webcam Software Logitech Webcam Software Driver Package Malwarebytes Anti-Malware version 1.60.0.1800 MarketResearch MetaFrame Presentation Server Web Client for Win32 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Microsoft ActiveSync 3.8 Microsoft Clipart Extra Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Default Manager Microsoft Office 97, Professional Edition Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Works Microtek ScanWizard MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) muvee autoProducer 3.5 magicMoments - HPD Network Norton Security Center NVIDIA Drivers OCR Software by I.R.I.S. 13.0 OLYMPUS CAMEDIA Master 2.0 PC-Doctor for Windows Pfaff creative CD 305 Asia Pfaff creative CD 353 Cross Stitch Pfaff creative CD 356 Beauty of Nature - Beast of pray Pfaff creative CD 363 Fantasy Flora Pfaff creative CD 400 M.I. Hummel © - Exploring PS_AIO_05_C309_Software_Min PS2 Python 2.2 combined Win32 extensions Python 2.2.1 QuickBooks Pro Edition 2003 QuickTime RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer REALTEK GbE & FE Ethernet PCI NIC Driver Realtek High Definition Audio Driver RealUpgrade 1.1 Rhapsody MP3 Download Manager Rhapsody Player Engine Scan Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Shop for HP Supplies SierraHome Print Artist 12.0 SiS VGA Utilities Skype Toolbars Skype™ 5.0 SmartWebPrinting SolutionCenter Sonic Express Labeler Sonic RecordNow! Sonic Update Manager Status Tajima DG/ML by Pulse Ambassador Toolbox TrayApp Unencrypt UnloadSupport Update for Windows Internet Explorer 8 (KB2362765) Update for Windows XP (KB951072-v2) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Updates from HP Visual Basic for Applications ® Core Visual Basic for Applications ® Core - English Vuze WebFldrs XP WebReg Willow Road Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows Live ID Sign-in Assistant Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 WinRAR 4.01 (32-bit) Yahoo! Toolbar . ==== Event Viewer Messages From Past Week ======== . 12/31/2011 3:30:05 PM, error: Service Control Manager [7005] - The LoadUserProfile call failed with the following error: The configuration registry database is corrupt. 1/7/2012 4:19:59 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 1/7/2012 4:04:28 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips NetworkX Processor viaagp1 1/7/2012 4:03:37 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 1/4/2012 9:55:36 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: viaagp1 1/2/2012 12:00:21 AM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.DebugCRT. Reference error message: The referenced assembly is not installed on your system. . 1/2/2012 12:00:21 AM, error: SideBySide [59] - Generate Activation Context failed for c:\program files\real\realplayer\plugins\rmxrend.dll. Reference error message: The operation completed successfully. . 1/2/2012 12:00:21 AM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.DebugCRT could not be found and Last Error was The referenced assembly is not installed on your system. . ==== End Of File =========================== I would appreciate any possible suggestions.
  3. I'm not familiar enough with Windows. How do you make it come up in safe mode?
  4. I can't go to dds.screen or dds.attch on my wife's computer - XP Internet Security 2012 has it locked down and I can't access the internet - and have precious little else I can do on it. Can you give me guidance as to how to get around that issue? Running Windows XP.
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