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Salar

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  1. I updated to Version 1.6, and a few minutes into a quick scan starts, it hangs up and I get this error message: "Malwarebytes Anti-Malware has encounteed a problem and needs to close." I did the cleanup and re-install following the directions in the pinned "Possible Updating Issues" post in the general anti-malware forum, and it did not fix the problem. Here are my DDS logs: dds.txt: . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 Run by Owner at 16:51:20 on 2012-01-02 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1384 [GMT -5:00] . AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF} . ============== Running Processes =============== . C:\WINNT\system32\svchost -k DcomLaunch svchost.exe C:\WINNT\System32\svchost.exe -k netsvcs C:\WINNT\system32\svchost.exe -k WudfServiceGroup svchost.exe svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\SK9910DM.EXE C:\WINNT\GWMDMMSG.exe C:\WINNT\system32\atwtusb.exe C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\WINNT\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\HP\BM\Patch\NVTBM.exe svchost.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\Program Files\AVG\AVG2012\avgwdsvc.exe C:\Program Files\Flip Video\FlipShare\FlipShareService.exe C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe C:\WINNT\system32\svchost.exe -k hpdevmgmt C:\Program Files\Java\jre6\bin\jqs.exe C:\WINNT\System32\svchost.exe -k HPZ12 C:\WINNT\system32\nvsvc32.exe C:\Program Files\PCPitstop\PCPitstopScheduleService.exe C:\WINNT\System32\svchost.exe -k HPZ12 C:\WINNT\System32\svchost.exe -k imgsvc C:\Program Files\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe C:\WINNT\system32\SearchIndexer.exe C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe C:\Program Files\AVG\AVG2012\avgnsx.exe C:\Program Files\AVG\AVG2012\avgrsx.exe C:\Program Files\AVG\AVG2012\avgcsrvx.exe . ============== Pseudo HJT Report =============== . uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uStart Page = hxxp://forecast.weather.gov/MapClick.php?lat=44.49993368729936&lon=-72.96398162841797&site=btv&smap=1&unit=0&lg=en&FcstType=text uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mURLSearchHooks: H - No File BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll BHO: {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - No File BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File TB: {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - No File TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe mRun: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE mRun: [GWMDMpi] c:\winnt\GWMDMpi.exe mRun: [GWMDMMSG] GWMDMMSG.exe mRun: [atwtusb] atwtusb.exe beta mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe" mRun: [<NO NAME>] mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe" mRun: [NvCplDaemon] RUNDLL32.EXE c:\winnt\system32\NvCpl.dll,NvStartup mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpbutt~1.lnk - c:\program files\hp\bm\patch\NVTBM.exe IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll DPF: DirectAnimation Java Classes - file://c:\winnt\java\classes\dajava.cab DPF: Microsoft XML Parser for Java - file://c:\winnt\java\classes\xmldso.cab DPF: {511073AD-BE56-4D43-AE68-93390514385E} DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winnt\system32\WPDShServiceObj.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll . ============= SERVICES / DRIVERS =============== . R0 AVGIDSEH;AVGIDSEH;c:\winnt\system32\drivers\AVGIDSEH.sys [2010-9-13 23120] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\winnt\system32\drivers\avgrkx86.sys [2010-9-7 32592] R1 Avgldx86;AVG AVI Loader Driver;c:\winnt\system32\drivers\avgldx86.sys [2010-9-7 230608] R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\winnt\system32\drivers\avgmfx86.sys [2010-9-7 40016] R1 Avgtdix;AVG TDI Driver;c:\winnt\system32\drivers\avgtdix.sys [2010-11-9 295248] R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248] R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776] R2 BBFat.VxD;BlueBird DSP API;c:\winnt\system32\drivers\BBFat.sys [2002-8-19 7808] R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-5-1 181544] R2 mrtRate;mrtRate;c:\winnt\system32\drivers\MrtRate.sys [2003-1-22 34712] R2 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2010-3-1 86016] R2 RioPNP;RioPNP;c:\winnt\system32\drivers\RioPnP.sys [2003-1-22 6736] R2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects 2\uCamMonitor.exe [2011-7-31 104960] R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\winnt\system32\drivers\ArcSoftKsUFilter.sys [2011-7-31 14336] R3 AVGIDSDriver;AVGIDSDriver;c:\winnt\system32\drivers\AVGIDSDriver.sys [2010-8-19 134608] R3 AVGIDSFilter;AVGIDSFilter;c:\winnt\system32\drivers\AVGIDSFilter.sys [2010-8-19 24272] R3 AVGIDSShim;AVGIDSShim;c:\winnt\system32\drivers\AVGIDSShim.sys [2010-8-19 16720] R3 DCamUSBNovatek;USB2.0 UVC Camera;c:\winnt\system32\drivers\nvtcam.sys [2011-7-31 2696064] R3 MBAMSwissArmy;MBAMSwissArmy;c:\winnt\system32\drivers\mbamswissarmy.sys [2012-1-2 40776] S2 gupdate1c9cfd6ade0b7ca;Google Update Service (gupdate1c9cfd6ade0b7ca);c:\program files\google\update\GoogleUpdate.exe [2009-5-8 133104] S3 epmntdrv;epmntdrv;c:\winnt\system32\epmntdrv.sys [2011-10-1 13192] S3 EuGdiDrv;EuGdiDrv;c:\winnt\system32\EuGdiDrv.sys [2011-10-1 8456] S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-5-8 133104] S3 PCDRDRV;Pcdr Helper Driver;\??\c:\atf\qctest\pcdoc\pcdrdrv.sys --> c:\atf\qctest\pcdoc\PCDRDRV.sys [?] S4 AloPar;AloPar;c:\winnt\system32\drivers\AloPar.sys [2003-2-1 4112] . =============== Created Last 30 ================ . 2012-01-02 21:33:15 40776 ----a-w- c:\winnt\system32\drivers\mbamswissarmy.sys 2012-01-02 21:33:15 -------- d-----w- c:\documents and settings\owner\application data\Malwarebytes 2012-01-02 21:32:31 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes 2012-01-02 21:32:30 20464 ----a-w- c:\winnt\system32\drivers\mbam.sys 2012-01-02 21:32:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2011-12-24 16:53:11 -------- d-----w- c:\documents and settings\owner\application data\Neuratron . ==================== Find3M ==================== . 2011-11-23 13:25:32 1859584 ----a-w- c:\winnt\system32\win32k.sys 2011-11-12 09:16:43 414368 ----a-w- c:\winnt\system32\FlashPlayerCPLApp.cpl 2011-11-04 19:20:51 916992 ----a-w- c:\winnt\system32\wininet.dll 2011-11-04 19:20:51 43520 ----a-w- c:\winnt\system32\licmgr10.dll 2011-11-04 19:20:51 1469440 ----a-w- c:\winnt\system32\inetcpl.cpl 2011-11-04 11:23:59 385024 ----a-w- c:\winnt\system32\html.iec 2011-11-01 16:07:10 1288704 ----a-w- c:\winnt\system32\ole32.dll 2011-10-28 05:31:48 33280 ----a-w- c:\winnt\system32\csrsrv.dll 2011-10-25 13:33:08 2192768 ----a-w- c:\winnt\system32\ntoskrnl.exe 2011-10-25 12:52:03 2069376 ----a-w- c:\winnt\system32\ntkrnlpa.exe 2011-10-24 19:29:02 94208 ----a-w- c:\winnt\system32\QuickTimeVR.qtx 2011-10-24 19:29:02 69632 ----a-w- c:\winnt\system32\QuickTime.qts 2011-10-18 11:13:22 186880 ----a-w- c:\winnt\system32\encdec.dll 2011-10-10 14:22:41 692736 ----a-w- c:\winnt\system32\inetcomm.dll 2011-10-07 10:23:48 230608 ----a-w- c:\winnt\system32\drivers\avgldx86.sys . ============= FINISH: 16:52:03.20 =============== Still looking for help on this. attach.zip
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