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About jaxman

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  1. loco, I didn't as I consider it a critical function of the product and if there's a question over the products reliability the first thing I seek to do is protect my system from it until the issue is resolved. That said, not sure much is happening on this issue, although it's a holiday in many countries I suppose.
  2. Can confirm as Windows patches were applied after I started to have problems.
  3. The case grounding may, it's been known. I'm on Win 7 x64 Pro. Firefox is irrelevant as the crashes happen regardless of operating state of the machine, i.e initial pre-login. Note: I'm a sys admin with 23 years professional experience. I just don't post that way, on purpose.
  4. Detailed system hardware spec for reference (its an older system now but previously rock solid reliable) Nanoxia Deep Silence 1 Anthracite Ultimate Low Noise PC Case Gigabyte GA-Z87X-UD4H LGA1150 ATX Motherboard Intel 4th Gen Core i7 4770K 3.5GHz 84W HD4600 8MB Quad Core CPU Crucial Ballistix Sport 16GB (2x8GB) 1600MHz CL9 DDR3 Memory Reeven Kelveros RC-1202 High Performance Quiet CPU Cooler FSP Aurum 650W CM Quiet Modular PSU, 80+ Gold Samsung 840 EVO 250GB SSD Three-layer Cell Solid State Driv WD 1TB 3.5in WD10EZRX Caviar Green Quiet SATA 6Gbs HDD OEM Pioneer DVR-221LBK
  5. I have a similar issue. Computer freezes after varying amounts of time. With Malwarebytes uninstalled I can use the computer normally. Windows 7 x64 Pro up to date. Malwarebytes Version up to date. No BSOD, no memory dump. SFC clear, memory tested OK. Mainboard drivers up to date. This started occuring 23rd December. I've been away since 14th December so I can only assume an update was released whilst I was away and installed on my return which has caused this. Have never had this (or any) issue previously. I've had to uninstall MB otherwise I'm unable
  6. The browser being used was Firefox which was up to date. I just cant understand why the RTM didnt pick it up and block it since this is a widely known infection. Somehow it was able to disable MBAM completely. Thanks for the input. I'll suggest she checks out ad blocker plus.
  7. Sorry posted that prematurely. Thanks in advance if you are able to help.
  8. I have a friend who recently told me that 2 days after purchasing and installing MBAM Pro and updating it, she contracted a Vista Internet Security 2012 infection on the machine. Origin unknown but almost certainly from an infected web site. However, if the real time monitor was running, how has the malware got through and infected her PC? The entire thing is a mess and I am feeling guilty now since I recommended MBAM in the first place. I'd like to offer some kind of explanation to her if possible because it just seems incredibly strange. Everything was up to date on the machine as far as
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