wisdomatical

Thank you AS for your reply. I have done everything that you recommend as well as reviewed the some of the network protocol settings. Is there anything else you would recommend I look at? Thank you.

Sorry, I copied the post from the other forum. I will post logs if needed. Thank you.

I have three computers on the same network using the same DSL connection. One computer, whose log is below, registers nearly half the download speed of the other computers. I would appreciate your review to see if there is anything that you might see that would cause this problem. The TCP setting and MTU settings are the same on all computers. I have posted HJT and CF logs in the other log forum for review and cleaned some dead wood out but this did not fix the issue. Any suggestions would be appreciated. Thank you.

Thank you for your help!

Thank you for helping me remove the unneeded stuff from my computer. My internet speed is still less than half of the other computers using the same internet connection. Any other suggestions?

Here is the CF log and the HJT log. Any idea what that .sys file was that we deleted? Thank you for your help! ComboFix 09-03-12.01 - cliff 2009-03-13 16:43:54.2 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.183 [GMT -5:00] Running from: c:\documents and settings\cliff\Desktop\ComboFix.exe Command switches used :: c:\documents and settings\cliff\Desktop\cfscript.txt AV: Norton Internet Security *On-access scanning disabled* (Updated) FW: Norton Internet Security *enabled* FILE :: c:\windows\SYSTEM32\DRIVERS\16564077.sys . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\SYSTEM32\DRIVERS\16564077.sys . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_IS-FPIVNDRV -------\Service_is-FPIVNdrv ((((((((((((((((((((((((( Files Created from 2009-02-13 to 2009-03-13 ))))))))))))))))))))))))))))))) . 2009-03-13 16:39 . 2009-03-13 16:40 <DIR> d-------- C:\32788R22FWJFW 2009-03-12 21:18 . 2009-03-12 21:18 <DIR> d-------- C:\cabs 2009-03-11 21:46 . 2009-03-11 21:46 <DIR> d-------- c:\program files\Common Files\Adobe AIR 2009-03-11 21:10 . 2009-03-11 21:10 <DIR> d-------- c:\program files\NOS 2009-03-11 21:10 . 2009-03-11 21:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\NOS 2009-03-09 22:38 . 2009-03-09 22:38 268 --ah----- C:\sqmdata01.sqm 2009-03-09 22:38 . 2009-03-09 22:38 244 --ah----- C:\sqmnoopt01.sqm 2009-03-09 22:29 . 2009-03-09 22:29 268 --ah----- C:\sqmdata00.sqm 2009-03-09 22:29 . 2009-03-09 22:29 244 --ah----- C:\sqmnoopt00.sqm 2009-03-07 20:13 . 2009-03-13 16:53 196,114,464 --ahs---- c:\windows\SYSTEM32\DRIVERS\fidbox.dat 2009-03-07 20:13 . 2009-03-13 16:53 2,299,292 --ahs---- c:\windows\SYSTEM32\DRIVERS\fidbox.idx 2009-03-07 00:49 . 2006-09-28 17:05 2,414,360 --a------ c:\windows\SYSTEM32\d3dx9_31.dll 2009-03-06 12:13 . 2001-10-24 17:16 36,224 -r------- c:\temp\LNE100V5.SYS 2009-03-06 11:53 . 2009-03-11 12:08 91,632,568 --a------ C:\BLShklm.reg 2009-03-06 11:53 . 2009-03-11 12:07 25,783,920 --a------ C:\BLShkcu.reg 2009-03-06 11:52 . 2009-03-06 11:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\MotiveSysIDs 2009-03-06 10:56 . 2009-03-06 10:56 <DIR> d-------- c:\documents and settings\cliff\Application Data\Norton Utilities 14 2009-03-06 09:56 . 2009-03-06 09:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\Norton Installer 2009-03-06 09:48 . 2009-03-09 22:45 <DIR> d-------- c:\program files\Norton Utilities 14 2009-03-05 19:11 . 2009-03-05 19:08 36,272 -ra------ c:\windows\SYSTEM32\DRIVERS\SymIM.sys 2009-03-05 19:05 . 2009-03-05 19:05 <DIR> d-------- c:\windows\SYSTEM32\DRIVERS\NIS 2009-03-05 19:05 . 2009-03-05 19:05 <DIR> d-------- c:\program files\Windows Sidebar 2009-03-05 19:05 . 2009-03-05 19:07 <DIR> d-------- c:\program files\Norton Internet Security 2009-03-05 18:18 . 2009-03-05 18:18 <DIR> d-------- c:\documents and settings\All Users\Application Data\PCSettings 2009-03-05 17:44 . 2009-03-05 17:44 <DIR> d-------- c:\program files\NortonInstaller 2009-03-05 17:44 . 2009-03-05 17:44 <DIR> d-------- c:\documents and settings\All Users\Application Data\NortonInstaller 2009-03-05 17:44 . 2009-03-05 18:16 <DIR> d-------- c:\documents and settings\All Users\Application Data\Norton 2009-03-05 14:02 . 2009-03-05 14:02 65,024 --a------ c:\windows\SYSTEM32\wextract.exe 2009-03-05 14:02 . 2009-03-05 14:02 65,024 --a------ c:\windows\SYSTEM32\DLLCACHE\wextract.exe 2009-03-05 12:23 . 2009-03-05 12:23 <DIR> d-------- c:\documents and settings\cliff\Application Data\Malwarebytes 2009-03-05 12:22 . 2009-03-05 12:23 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware 2009-03-05 12:22 . 2009-03-05 12:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes 2009-03-05 12:22 . 2009-02-11 11:19 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys 2009-03-05 12:22 . 2009-02-11 11:19 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys 2009-03-01 01:16 . 2009-03-01 01:16 <DIR> d-------- c:\program files\Common Files\xing shared 2009-02-24 16:55 . 2009-01-09 14:19 1,089,593 --------- c:\windows\SYSTEM32\DLLCACHE\ntprint.cat 2009-02-15 11:26 . 2009-02-15 11:26 <DIR> d-------- c:\documents and settings\All Users\Application Data\NVIDIA 2009-02-15 10:03 . 2006-10-22 16:06 208,896 --a------ c:\windows\SYSTEM32\NVUNINST.EXE 2009-02-15 01:56 . 2009-02-15 01:56 42,567,136 --a------ c:\temp\93.71_forceware_winxp2k_english_whql.exe 2009-02-13 22:16 . 2009-02-22 23:05 <DIR> d-------- c:\program files\Microsoft Bootvis 2009-02-13 14:28 . 2009-02-13 14:28 <DIR> d-------- c:\documents and settings\cliff\Application Data\Axis Communications 2009-02-13 14:28 . 2009-02-13 14:28 <DIR> d-------- c:\documents and settings\All Users\Application Data\Axis Communications 2009-02-13 10:23 . 2009-02-13 19:36 664 --a------ c:\windows\SYSTEM32\d3d9caps.dat . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-13 22:00 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP 2009-03-12 02:43 --------- d-----w c:\program files\Common Files\Adobe 2009-03-11 21:39 --------- d-----w c:\program files\Trend Micro 2009-03-11 20:17 --------- d-----w c:\program files\PokerStars 2009-03-10 01:10 --------- d-----w c:\program files\Java 2009-03-06 02:05 --------- d-----w c:\program files\Lavasoft 2009-03-06 02:05 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft 2009-03-06 00:28 --------- d-----w c:\program files\Common Files\Symantec Shared 2009-03-06 00:21 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec 2009-03-06 00:10 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF 2009-03-06 00:10 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS 2009-03-06 00:10 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT 2009-03-06 00:10 --------- d-----w c:\program files\Symantec 2009-03-06 00:02 --------- d-----w c:\program files\Norton AntiVirus 2009-03-01 06:16 --------- d-----w c:\program files\Common Files\Real 2009-03-01 06:15 --------- d-----w c:\program files\Real 2009-02-27 04:59 --------- d-----w c:\program files\Microsoft Silverlight 2009-02-19 14:07 --------- d-----w c:\program files\Axis Communications 2009-02-10 21:44 --------- d-----w c:\program files\Paint.NET 2009-02-06 22:50 --------- d-----w c:\program files\PartyGaming 2009-01-21 05:13 --------- d-----w c:\program files\SmartDraw 2009 2008-02-12 00:53 32,768 ----a-w c:\documents and settings\cliff\WebVpnRegKey4-wkhsvpn2-wkhs-com.dll 2007-10-10 22:48 10,385,200 ----a-w c:\documents and settings\Guest\HC41SInstaller.exe 2006-08-09 03:15 0 ----a-w c:\documents and settings\cliff\CallNotes.dat 2006-01-18 20:40 75,768 ----a-w c:\documents and settings\cliff\Application Data\GDIPFONTCACHEV1.DAT 2008-05-29 20:56 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008052920080530\index.dat . ((((((((((((((((((((((((((((( SnapShot@2009-03-13_12.05.57.76 ))))))))))))))))))))))))))))))))))))))))) . + 2009-03-13 21:56:11 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_2dc.dat + 2009-03-13 21:57:40 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_37c.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NortonUtilities"="c:\program files\Norton Utilities 14\nu.exe" [2009-01-27 3831144] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-22 7700480] "HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2001-12-10 196608] "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-08-31 1037736] "QNAP_NASNetBak"="c:\program files\QNAP\NetBak\NetBak.exe" [2008-03-04 716800] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-10-22 86016] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696] "nwiz"="nwiz.exe" [2006-10-22 c:\windows\SYSTEM32\nwiz.exe] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "NvMediaCenter"="c:\windows\System32\NVMCTRAY.DLL" [2006-10-22 86016] "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "WUAppSetup"="c:\program files\Common Files\logishrd\WUApp32.exe" [2007-02-03 435736] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "msacm.ctmp3"= c:\windows\System32\ctmp3.acm "aux"= ctwdm32.dll "aux3"= ctwdm32.dll [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\rootrepeal.sys] @="" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader] --a------ 2005-06-07 00:46 57344 c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier] --a------ 2008-11-07 15:16 111936 c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] --a------ 2008-11-20 14:20 290088 c:\program files\iTunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMSX] --a------ 2007-02-06 17:43 252704 c:\program files\Common Files\LogiShrd\LComMgr\LVComSX.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr] --a------ 2007-10-18 11:34 5724184 c:\program files\Windows Live\Messenger\msnmsgr.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] --a------ 2008-11-04 11:30 413696 c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] --a------ 2009-01-28 22:50 136600 c:\program files\Java\jre6\bin\jusched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] --a------ 2009-03-01 01:15 198160 c:\program files\Common Files\Real\Update_OB\realsched.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "AntiVirusOverride"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "c:\\WINDOWS\\system32\\sessmgr.exe"= "c:\\Program Files\\AIM\\aim.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\WINDOWS\\SYSTEM32\\fxsclnt.exe"= "c:\\WINDOWS\\SYSTEM32\\mmc.exe"= "c:\\Program Files\\QNAP\\Finder\\Finder.exe"= "c:\\Program Files\\QNAP\\NetBak\\NetBak.exe"= "c:\\WINDOWS\\SYSTEM32\\dxdiag.exe"= "c:\\WINDOWS\\SYSTEM32\\dpnsvr.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"= "c:\\Program Files\\Microsoft Office\\OFFICE11\\FRONTPG.EXE"= "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"= "c:\\WINDOWS\\PCHEALTH\\HELPCTR\\Binaries\\helpctr.exe"= "c:\\WINDOWS\\SYSTEM32\\dpvsetup.exe"= "c:\windows\SYSTEM32\W32TM.EXE"= c:\windows\SYSTEM32\W32TM.EXE:128.105.37.11/255.255.255.255:Enabled:W32TM "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Axis Communications\\AXIS Camera Management\\AXISCameraManagement.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009 R0 SymEFA;Symantec Extended File Attributes;c:\windows\SYSTEM32\DRIVERS\NIS\1002000.007\SymEFA.sys [2009-03-05 309296] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\SYSTEM32\DRIVERS\NIS\1002000.007\BHDrvx86.sys [2009-03-05 255536] R1 ccHP;Symantec Hash Provider;c:\windows\SYSTEM32\DRIVERS\NIS\1002000.007\cchpx86.sys [2009-03-05 362544] R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090310.003\IDSxpx86.sys [2009-03-11 276344] R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe [2009-03-05 115560] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-03-06 101936] S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?] S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2009-03-11 33176] S3 PhilCam8116_XP;Logitech QuickCam Pro 3000(PID_08B1);c:\windows\system32\DRIVERS\CamDrL20.sys --> c:\windows\system32\DRIVERS\CamDrL20.sys [?] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 . Contents of the 'Scheduled Tasks' folder 2009-03-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job - c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [] 2009-03-11 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34] 2007-12-30 c:\windows\Tasks\Microsoft_Hardware_Launch_IPoint_exe.job - c:\program files\Microsoft IntelliPoint\ipoint.exe [2007-08-31 13:01] . . ------- Supplementary Scan ------- . uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uInternet Settings,ProxyOverride = localhost;*.local IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000 IE: Send To &Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm Trusted Zone: musicmatch.com\online TCP: {5FD000F0-01EF-4EA8-959E-C08B52B26B44} = 205.152.132.23,205.152.37.23 Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll DPF: Microsoft XML Parser for Java DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} - hxxp://ebot.digitalriver.com/v2.0-doc/dlwizard/wizard3.0.4.3.cab DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} - hxxp://192.168.1.125:8080/cgi-bin/QNAPG726.cab DPF: {603E0052-7B06-496B-A04B-192419174876} - hxxp://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} - hxxp://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} - hxxp://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://axis927ff9.axiscam.net/activex/AMC.cab DPF: {F1936004-3D10-42AB-9A40-9414230BED21} - hxxp://209.178.213.36:8082/nwcv3setup.exe DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} - hxxp://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-13 16:57:30 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security] "ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.2.0.7\diMaster.dll\" /prefetch:1" . ------------------------ Other Running Processes ------------------------ . c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe c:\program files\Bonjour\mDNSResponder.exe c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe c:\windows\SYSTEM32\CTSVCCDA.EXE c:\program files\Java\jre6\bin\jqs.exe c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\windows\SYSTEM32\nvsvc32.exe c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\windows\SYSTEM32\MsPMSPSv.exe c:\windows\SYSTEM32\fxssvc.exe c:\windows\SYSTEM32\devldr32.exe c:\program files\Microsoft IntelliPoint\dpupdchk.exe c:\windows\SYSTEM32\rundll32.exe c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE c:\program files\Symantec\LiveUpdate\AUPDATE.EXE . ************************************************************************** . Completion time: 2009-03-13 17:09:06 - machine was rebooted ComboFix-quarantined-files.txt 2009-03-13 22:08:58 ComboFix2.txt 2009-03-13 17:12:07 Pre-Run: 27,892,826,112 bytes free Post-Run: 27,874,250,752 bytes free 258 --- E O F --- 2009-03-12 08:05:57 Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:17:51 PM, on 3/13/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\system32\devldr32.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\QNAP\NetBak\NetBak.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\explorer.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest') O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU) O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab O16 - DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} (QNAP G726 BE/LE Audio Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPG726.cab O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} - http://moneycentral.msn.com/cabs/pmupdate.exe O16 - DPF: {603E0052-7B06-496B-A04B-192419174876} (QNAP MJPG Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127738245125 O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/webinst.exe O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} (QNAP QMPEG4 Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {B9EAA7F1-934A-11D0-958A-0060975AE865} (OFX Parser Class) - http://fdl.msn.com/public/investor/v12/ofx/ofxpb.cab O16 - DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} (CAxMP4Dec Class) - http://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://axis927ff9.axiscam.net/activex/AMC.cab O16 - DPF: {F1936004-3D10-42AB-9A40-9414230BED21} (WebMedia Control) - http://209.178.213.36:8082/nwcv3setup.exe O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab O16 - DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} (QNAP V3/6/7K Video Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{5FD000F0-01EF-4EA8-959E-C08B52B26B44}: NameServer = 205.152.132.23,205.152.37.23 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O24 - Desktop Component 0: (no name) - http://i.a.cnn.net/cnn/.element/img/1.3/vi..._tab/topvid.gif -- End of file - 11829 bytes

I ran combofix and HJT and the logs are below. I did get a registry error, unable to right to the registry, while CF was running. Thank you. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:14:53 PM, on 3/13/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\system32\devldr32.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\QNAP\NetBak\NetBak.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE C:\WINDOWS\explorer.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest') O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU) O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab O16 - DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} (QNAP G726 BE/LE Audio Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPG726.cab O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} - http://moneycentral.msn.com/cabs/pmupdate.exe O16 - DPF: {603E0052-7B06-496B-A04B-192419174876} (QNAP MJPG Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127738245125 O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/webinst.exe O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} (QNAP QMPEG4 Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {B9EAA7F1-934A-11D0-958A-0060975AE865} (OFX Parser Class) - http://fdl.msn.com/public/investor/v12/ofx/ofxpb.cab O16 - DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} (CAxMP4Dec Class) - http://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://axis927ff9.axiscam.net/activex/AMC.cab O16 - DPF: {F1936004-3D10-42AB-9A40-9414230BED21} (WebMedia Control) - http://209.178.213.36:8082/nwcv3setup.exe O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab O16 - DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} (QNAP V3/6/7K Video Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{5FD000F0-01EF-4EA8-959E-C08B52B26B44}: NameServer = 205.152.132.23,205.152.37.23 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O24 - Desktop Component 0: (no name) - http://i.a.cnn.net/cnn/.element/img/1.3/vi..._tab/topvid.gif -- End of file - 11874 bytes ComboFix 09-03-12.01 - cliff 2009-03-13 11:44:28.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.213 [GMT -5:00] Running from: c:\documents and settings\cliff\Desktop\ComboFix.exe AV: Norton Internet Security *On-access scanning disabled* (Updated) FW: Norton Internet Security *enabled* . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\Downloaded Program Files\Temp c:\windows\Readme.txt c:\windows\system32\AutoRun.inf . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_ZESOFT ((((((((((((((((((((((((( Files Created from 2009-02-13 to 2009-03-13 ))))))))))))))))))))))))))))))) . 2009-03-12 21:18 . 2009-03-12 21:18 <DIR> d-------- C:\cabs 2009-03-11 21:46 . 2009-03-11 21:46 <DIR> d-------- c:\program files\Common Files\Adobe AIR 2009-03-11 21:10 . 2009-03-11 21:10 <DIR> d-------- c:\program files\NOS 2009-03-11 21:10 . 2009-03-11 21:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\NOS 2009-03-09 22:38 . 2009-03-09 22:38 268 --ah----- C:\sqmdata01.sqm 2009-03-09 22:38 . 2009-03-09 22:38 244 --ah----- C:\sqmnoopt01.sqm 2009-03-09 22:29 . 2009-03-09 22:29 268 --ah----- C:\sqmdata00.sqm 2009-03-09 22:29 . 2009-03-09 22:29 244 --ah----- C:\sqmnoopt00.sqm 2009-03-07 20:13 . 2009-03-13 11:59 185,071,648 --ahs---- c:\windows\SYSTEM32\DRIVERS\fidbox.dat 2009-03-07 20:13 . 2009-03-13 11:52 2,168,348 --ahs---- c:\windows\SYSTEM32\DRIVERS\fidbox.idx 2009-03-07 20:11 . 2008-07-08 14:54 148,496 --a------ c:\windows\SYSTEM32\DRIVERS\16564077.sys 2009-03-07 00:49 . 2006-09-28 17:05 2,414,360 --a------ c:\windows\SYSTEM32\d3dx9_31.dll 2009-03-06 12:13 . 2001-10-24 17:16 36,224 -r------- c:\temp\LNE100V5.SYS 2009-03-06 11:53 . 2009-03-11 12:08 91,632,568 --a------ C:\BLShklm.reg 2009-03-06 11:53 . 2009-03-11 12:07 25,783,920 --a------ C:\BLShkcu.reg 2009-03-06 11:52 . 2009-03-06 11:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\MotiveSysIDs 2009-03-06 10:56 . 2009-03-06 10:56 <DIR> d-------- c:\documents and settings\cliff\Application Data\Norton Utilities 14 2009-03-06 09:56 . 2009-03-06 09:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\Norton Installer 2009-03-06 09:48 . 2009-03-09 22:45 <DIR> d-------- c:\program files\Norton Utilities 14 2009-03-05 19:11 . 2009-03-05 19:08 36,272 -ra------ c:\windows\SYSTEM32\DRIVERS\SymIM.sys 2009-03-05 19:05 . 2009-03-05 19:05 <DIR> d-------- c:\windows\SYSTEM32\DRIVERS\NIS 2009-03-05 19:05 . 2009-03-05 19:05 <DIR> d-------- c:\program files\Windows Sidebar 2009-03-05 19:05 . 2009-03-05 19:07 <DIR> d-------- c:\program files\Norton Internet Security 2009-03-05 18:18 . 2009-03-05 18:18 <DIR> d-------- c:\documents and settings\All Users\Application Data\PCSettings 2009-03-05 17:44 . 2009-03-05 17:44 <DIR> d-------- c:\program files\NortonInstaller 2009-03-05 17:44 . 2009-03-05 17:44 <DIR> d-------- c:\documents and settings\All Users\Application Data\NortonInstaller 2009-03-05 17:44 . 2009-03-05 18:16 <DIR> d-------- c:\documents and settings\All Users\Application Data\Norton 2009-03-05 14:02 . 2009-03-05 14:02 65,024 --a------ c:\windows\SYSTEM32\wextract.exe 2009-03-05 14:02 . 2009-03-05 14:02 65,024 --a------ c:\windows\SYSTEM32\DLLCACHE\wextract.exe 2009-03-05 12:23 . 2009-03-05 12:23 <DIR> d-------- c:\documents and settings\cliff\Application Data\Malwarebytes 2009-03-05 12:22 . 2009-03-05 12:23 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware 2009-03-05 12:22 . 2009-03-05 12:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes 2009-03-05 12:22 . 2009-02-11 11:19 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys 2009-03-05 12:22 . 2009-02-11 11:19 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys 2009-03-01 01:16 . 2009-03-01 01:16 <DIR> d-------- c:\program files\Common Files\xing shared 2009-02-24 16:55 . 2009-01-09 14:19 1,089,593 --------- c:\windows\SYSTEM32\DLLCACHE\ntprint.cat 2009-02-15 11:26 . 2009-02-15 11:26 <DIR> d-------- c:\documents and settings\All Users\Application Data\NVIDIA 2009-02-15 10:03 . 2006-10-22 16:06 208,896 --a------ c:\windows\SYSTEM32\NVUNINST.EXE 2009-02-15 01:56 . 2009-02-15 01:56 42,567,136 --a------ c:\temp\93.71_forceware_winxp2k_english_whql.exe 2009-02-13 22:16 . 2009-02-22 23:05 <DIR> d-------- c:\program files\Microsoft Bootvis 2009-02-13 14:28 . 2009-02-13 14:28 <DIR> d-------- c:\documents and settings\cliff\Application Data\Axis Communications 2009-02-13 14:28 . 2009-02-13 14:28 <DIR> d-------- c:\documents and settings\All Users\Application Data\Axis Communications 2009-02-13 10:23 . 2009-02-13 19:36 664 --a------ c:\windows\SYSTEM32\d3d9caps.dat . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-03-13 16:59 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP 2009-03-12 02:43 --------- d-----w c:\program files\Common Files\Adobe 2009-03-11 21:39 --------- d-----w c:\program files\Trend Micro 2009-03-11 20:17 --------- d-----w c:\program files\PokerStars 2009-03-10 01:10 --------- d-----w c:\program files\Java 2009-03-06 02:05 --------- d-----w c:\program files\Lavasoft 2009-03-06 02:05 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft 2009-03-06 00:28 --------- d-----w c:\program files\Common Files\Symantec Shared 2009-03-06 00:21 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec 2009-03-06 00:10 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF 2009-03-06 00:10 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS 2009-03-06 00:10 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT 2009-03-06 00:10 --------- d-----w c:\program files\Symantec 2009-03-06 00:02 --------- d-----w c:\program files\Norton AntiVirus 2009-03-01 06:16 --------- d-----w c:\program files\Common Files\Real 2009-03-01 06:15 --------- d-----w c:\program files\Real 2009-02-27 04:59 --------- d-----w c:\program files\Microsoft Silverlight 2009-02-19 14:07 --------- d-----w c:\program files\Axis Communications 2009-02-10 21:44 --------- d-----w c:\program files\Paint.NET 2009-02-06 22:50 --------- d-----w c:\program files\PartyGaming 2009-01-21 05:13 --------- d-----w c:\program files\SmartDraw 2009 2008-02-12 00:53 32,768 ----a-w c:\documents and settings\cliff\WebVpnRegKey4-wkhsvpn2-wkhs-com.dll 2007-10-10 22:48 10,385,200 ----a-w c:\documents and settings\Guest\HC41SInstaller.exe 2006-08-09 03:15 0 ----a-w c:\documents and settings\cliff\CallNotes.dat 2006-01-18 20:40 75,768 ----a-w c:\documents and settings\cliff\Application Data\GDIPFONTCACHEV1.DAT 2008-05-29 20:56 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008052920080530\index.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NortonUtilities"="c:\program files\Norton Utilities 14\nu.exe" [2009-01-27 3831144] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "NvMediaCenter"="c:\windows\System32\NVMCTRAY.DLL" [2006-10-22 86016] "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "WUAppSetup"="c:\program files\Common Files\logishrd\WUApp32.exe" [2007-02-03 435736] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "msacm.ctmp3"= c:\windows\System32\ctmp3.acm "aux"= ctwdm32.dll "aux3"= ctwdm32.dll [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\rootrepeal.sys] @="" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader] --a------ 2005-06-07 00:46 57344 c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier] --a------ 2008-11-07 15:16 111936 c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] --a------ 2008-11-20 14:20 290088 c:\program files\iTunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LVCOMSX] --a------ 2007-02-06 17:43 252704 c:\program files\Common Files\LogiShrd\LComMgr\LVComSX.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr] --a------ 2007-10-18 11:34 5724184 c:\program files\Windows Live\Messenger\msnmsgr.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] --a------ 2008-11-04 11:30 413696 c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] --a------ 2009-01-28 22:50 136600 c:\program files\Java\jre6\bin\jusched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] --a------ 2009-03-01 01:15 198160 c:\program files\Common Files\Real\Update_OB\realsched.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "AntiVirusOverride"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "c:\\WINDOWS\\system32\\sessmgr.exe"= "c:\\Program Files\\AIM\\aim.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Messenger\\msmsgs.exe"= "c:\\WINDOWS\\SYSTEM32\\fxsclnt.exe"= "c:\\WINDOWS\\SYSTEM32\\mmc.exe"= "c:\\Program Files\\QNAP\\Finder\\Finder.exe"= "c:\\Program Files\\QNAP\\NetBak\\NetBak.exe"= "c:\\WINDOWS\\SYSTEM32\\dxdiag.exe"= "c:\\WINDOWS\\SYSTEM32\\dpnsvr.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"= "c:\\Program Files\\Microsoft Office\\OFFICE11\\FRONTPG.EXE"= "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"= "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"= "c:\\WINDOWS\\PCHEALTH\\HELPCTR\\Binaries\\helpctr.exe"= "c:\\WINDOWS\\SYSTEM32\\dpvsetup.exe"= "c:\windows\SYSTEM32\W32TM.EXE"= c:\windows\SYSTEM32\W32TM.EXE:128.105.37.11/255.255.255.255:Enabled:W32TM "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Axis Communications\\AXIS Camera Management\\AXISCameraManagement.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009 R0 SymEFA;Symantec Extended File Attributes;c:\windows\SYSTEM32\DRIVERS\NIS\1002000.007\SymEFA.sys [2009-03-05 309296] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\SYSTEM32\DRIVERS\NIS\1002000.007\BHDrvx86.sys [2009-03-05 255536] R1 ccHP;Symantec Hash Provider;c:\windows\SYSTEM32\DRIVERS\NIS\1002000.007\cchpx86.sys [2009-03-05 362544] R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090310.003\IDSxpx86.sys [2009-03-11 276344] R1 is-FPIVNdrv;is-FPIVNdrv;c:\windows\SYSTEM32\DRIVERS\16564077.sys [2009-03-07 148496] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-03-06 101936] S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?] S3 PhilCam8116_XP;Logitech QuickCam Pro 3000(PID_08B1);c:\windows\system32\DRIVERS\CamDrL20.sys --> c:\windows\system32\DRIVERS\CamDrL20.sys [?] --- Other Services/Drivers In Memory --- *Deregistered* - ALG *Deregistered* - Apple Mobile Device *Deregistered* - AudioSrv *Deregistered* - Automatic LiveUpdate Scheduler *Deregistered* - Bonjour Service *Deregistered* - Browser *Deregistered* - btwdins *Deregistered* - Creative Service for CDROM Access *Deregistered* - CryptSvc *Deregistered* - DcomLaunch *Deregistered* - Dhcp *Deregistered* - Dnscache *Deregistered* - ERSvc *Deregistered* - EventSystem *Deregistered* - FastUserSwitchingCompatibility *Deregistered* - Fax *Deregistered* - helpsvc *Deregistered* - HidServ *Deregistered* - HTTPFilter *Deregistered* - ImapiService *Deregistered* - JavaQuickStarterService *Deregistered* - lanmanserver *Deregistered* - lanmanworkstation *Deregistered* - LiveUpdate *Deregistered* - LiveUpdate Notice Service *Deregistered* - LmHosts *Deregistered* - LVSrvLauncher *Deregistered* - MDM *Deregistered* - Net Driver HPZ12 *Deregistered* - Netman *Deregistered* - Nla *Deregistered* - Norton Internet Security *Deregistered* - NVSvc *Deregistered* - Pml Driver HPZ12 *Deregistered* - PolicyAgent *Deregistered* - ProtectedStorage *Deregistered* - RasMan *Deregistered* - RpcSs *Deregistered* - SamSs *Deregistered* - Schedule *Deregistered* - seclogon *Deregistered* - SENS *Deregistered* - SharedAccess *Deregistered* - ShellHWDetection *Deregistered* - Spooler *Deregistered* - srservice *Deregistered* - SSDPSRV *Deregistered* - stisvc *Deregistered* - Symantec Core LC *Deregistered* - TapiSrv *Deregistered* - TermService *Deregistered* - Themes *Deregistered* - TrkWks *Deregistered* - W32Time *Deregistered* - WebClient *Deregistered* - winmgmt *Deregistered* - WMDM PMSP Service *Deregistered* - wscsvc *Deregistered* - wuauserv *Deregistered* - WZCSVC [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 . Contents of the 'Scheduled Tasks' folder 2009-03-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job - c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [] 2009-03-11 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34] 2007-12-30 c:\windows\Tasks\Microsoft_Hardware_Launch_IPoint_exe.job - c:\program files\Microsoft IntelliPoint\ipoint.exe [2007-08-31 13:01] . . ------- Supplementary Scan ------- . uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uInternet Settings,ProxyOverride = localhost;*.local IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000 IE: Send To &Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm Trusted Zone: musicmatch.com\online TCP: {5FD000F0-01EF-4EA8-959E-C08B52B26B44} = 205.152.132.23,205.152.37.23 Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll DPF: Microsoft XML Parser for Java DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} - hxxp://ebot.digitalriver.com/v2.0-doc/dlwizard/wizard3.0.4.3.cab DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} - hxxp://192.168.1.125:8080/cgi-bin/QNAPG726.cab DPF: {603E0052-7B06-496B-A04B-192419174876} - hxxp://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} - hxxp://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} - hxxp://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://axis927ff9.axiscam.net/activex/AMC.cab DPF: {F1936004-3D10-42AB-9A40-9414230BED21} - hxxp://209.178.213.36:8082/nwcv3setup.exe DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} - hxxp://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-03-13 11:56:43 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security] "ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.2.0.7\diMaster.dll\" /prefetch:1" . ------------------------ Other Running Processes ------------------------ . c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe c:\program files\Bonjour\mDNSResponder.exe c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe c:\windows\SYSTEM32\CTSVCCDA.EXE c:\program files\Java\jre6\bin\jqs.exe c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe c:\windows\SYSTEM32\nvsvc32.exe c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\windows\SYSTEM32\MsPMSPSv.exe c:\windows\SYSTEM32\fxssvc.exe c:\windows\SYSTEM32\devldr32.exe c:\program files\QNAP\NetBak\NetBak.exe c:\program files\Microsoft IntelliPoint\dpupdchk.exe c:\windows\SYSTEM32\rundll32.exe c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE c:\windows\SYSTEM32\taskmgr.exe . ************************************************************************** . Completion time: 2009-03-13 12:12:00 - machine was rebooted ComboFix-quarantined-files.txt 2009-03-13 17:11:17 Pre-Run: 28,005,515,264 bytes free Post-Run: 27,924,582,400 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn 312 --- E O F --- 2009-03-12 08:05:57

I deleted some more 016's that I missed the first time. Here is the new log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:26:24 AM, on 3/12/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\QNAP\NetBak\NetBak.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Norton Utilities 14\nu.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest') O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU) O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab O16 - DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} (QNAP G726 BE/LE Audio Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPG726.cab O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} - http://moneycentral.msn.com/cabs/pmupdate.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/316c700342758195d403/netzip/RdxIE2.cab O16 - DPF: {603E0052-7B06-496B-A04B-192419174876} (QNAP MJPG Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127738245125 O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/webinst.exe O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} (QNAP QMPEG4 Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {B9EAA7F1-934A-11D0-958A-0060975AE865} (OFX Parser Class) - http://fdl.msn.com/public/investor/v12/ofx/ofxpb.cab O16 - DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} (CAxMP4Dec Class) - http://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://axis927ff9.axiscam.net/activex/AMC.cab O16 - DPF: {F1936004-3D10-42AB-9A40-9414230BED21} (WebMedia Control) - http://209.178.213.36:8082/nwcv3setup.exe O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab O16 - DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} (QNAP V3/6/7K Video Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{5FD000F0-01EF-4EA8-959E-C08B52B26B44}: NameServer = 205.152.132.23,205.152.37.23 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O24 - Desktop Component 0: (no name) - http://i.a.cnn.net/cnn/.element/img/1.3/vi..._tab/topvid.gif -- End of file - 11985 bytes

Here is another log after Adobe install and reboot. Thank you. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:57:29 PM, on 3/11/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\QNAP\NetBak\NetBak.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Norton Utilities 14\nu.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest') O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU) O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://www.cabeagent.com/netagent/objects/custappx2.CAB O16 - DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} (QNAP G726 BE/LE Audio Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPG726.cab O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} - http://moneycentral.msn.com/cabs/pmupdate.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/316c700342758195d403/netzip/RdxIE2.cab O16 - DPF: {603E0052-7B06-496B-A04B-192419174876} (QNAP MJPG Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127738245125 O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wkmc.com/tsweb/msrdp.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://activex.webcam.nl/AxisCamControl.cab O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/webinst.exe O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://standrewslinkstrust.remotemanager.c...MJPEGRender.ocx O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {AD90E32F-1FE2-11D3-88C8-006008A717FD} (NCSProgressBar Class) - http://63.241.168.237/ecwplugins/ncs.cab O16 - DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} (QNAP QMPEG4 Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {B9EAA7F1-934A-11D0-958A-0060975AE865} (OFX Parser Class) - http://fdl.msn.com/public/investor/v12/ofx/ofxpb.cab O16 - DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} (CAxMP4Dec Class) - http://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://axis927ff9.axiscam.net/activex/AMC.cab O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://picturecenter.kodak.com/activex/Lig...loadControl.cab O16 - DPF: {F1936004-3D10-42AB-9A40-9414230BED21} (WebMedia Control) - http://209.178.213.36:8082/nwcv3setup.exe O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab O16 - DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} (QNAP V3/6/7K Video Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{5FD000F0-01EF-4EA8-959E-C08B52B26B44}: NameServer = 205.152.132.23,205.152.37.23 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O24 - Desktop Component 0: (no name) - http://i.a.cnn.net/cnn/.element/img/1.3/vi..._tab/topvid.gif -- End of file - 13694 bytes

I forgot to upgrade Adobe...will do that now.

Thanks... Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:06:02 PM, on 3/11/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\QNAP\NetBak\NetBak.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Norton Utilities 14\nu.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing) O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest') O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU) O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://www.cabeagent.com/netagent/objects/custappx2.CAB O16 - DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} (QNAP G726 BE/LE Audio Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPG726.cab O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} - http://moneycentral.msn.com/cabs/pmupdate.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/316c700342758195d403/netzip/RdxIE2.cab O16 - DPF: {603E0052-7B06-496B-A04B-192419174876} (QNAP MJPG Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127738245125 O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wkmc.com/tsweb/msrdp.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://activex.webcam.nl/AxisCamControl.cab O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/webinst.exe O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://standrewslinkstrust.remotemanager.c...MJPEGRender.ocx O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {AD90E32F-1FE2-11D3-88C8-006008A717FD} (NCSProgressBar Class) - http://63.241.168.237/ecwplugins/ncs.cab O16 - DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} (QNAP QMPEG4 Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {B9EAA7F1-934A-11D0-958A-0060975AE865} (OFX Parser Class) - http://fdl.msn.com/public/investor/v12/ofx/ofxpb.cab O16 - DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} (CAxMP4Dec Class) - http://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://axis927ff9.axiscam.net/activex/AMC.cab O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://picturecenter.kodak.com/activex/Lig...loadControl.cab O16 - DPF: {F1936004-3D10-42AB-9A40-9414230BED21} (WebMedia Control) - http://209.178.213.36:8082/nwcv3setup.exe O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab O16 - DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} (QNAP V3/6/7K Video Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{5FD000F0-01EF-4EA8-959E-C08B52B26B44}: NameServer = 205.152.132.23,205.152.37.23 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O24 - Desktop Component 0: (no name) - http://i.a.cnn.net/cnn/.element/img/1.3/vi..._tab/topvid.gif -- End of file - 13283 bytes

I have three computers on the same network using the same DSL connection. One computer, whose log is below, registers nearly half the download speed of the other computers. I would appreciate your review to see if there is anything that you might see that would cause this problem. The TCP setting and MTU settings are the same on all computers. Thank you. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:43:56 PM, on 3/11/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\QNAP\NetBak\NetBak.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Norton Utilities 14\nu.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing) O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'Guest') O4 - HKUS\S-1-5-21-126639907-3207847200-972506294-501\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Guest') O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - (no file) (HKCU) O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {01118D00-3E00-11D2-8470-0060089874ED} - http://help.bellsouth.net/sdccommon/download/tgctlpw.cab O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwi...zard3.0.4.3.cab O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta...staller_gmn.cab O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab O16 - DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} (Rhapsody Player Engine) - http://forms.real.com/real/player/download...ne_Inst_Win.cab O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://www.cabeagent.com/netagent/objects/custappx2.CAB O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.150/13cb492e1f0a426a4204/netzip/RdxIE.cab O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab O16 - DPF: {369383F8-C8B7-42E1-819E-D47E3ABAD4BC} (QNAP G726 BE/LE Audio Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPG726.cab O16 - DPF: {3BA3B159-7533-4F96-A2CE-EE5894BBD3D5} - http://i.dell.com/images/global/js/scanner/SYSSCANNER.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-3-36.cab O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} - http://moneycentral.msn.com/cabs/pmupdate.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/316c700342758195d403/netzip/RdxIE2.cab O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://home3.ca.com/PestPatrol/uniblue/pestscan/pestscan.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...wlscbase370.cab O16 - DPF: {603E0052-7B06-496B-A04B-192419174876} (QNAP MJPG Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQIVG.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - http://d.69.25.47.82.downloads.estara.com....965000OneCC.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127738245125 O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab O16 - DPF: {712D42CD-3513-473E-96E8-019C9AD78F1A} - http://moneycentral.msn.com/cabs/pmupdate2.exe O16 - DPF: {713AE1D4-897C-11D2-B2A0-00C04F94B4D5} (WUCorpSuppControl Class) - http://corporate.windowsupdate.microsoft.com/en/wucorpct.CAB O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} - http://ftp.hp.com/pub/automatic/player/isetupML.cab O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wkmc.com/tsweb/msrdp.cab O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX.cab O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://www.fastaccess.drivers.bellsouth.ne...bls_speedop.cab O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs6b.instantservice.com/jars/customerxsigned40.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell.com/us/en/systemprofiler/SysProfLcd.CAB O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://activex.webcam.nl/AxisCamControl.cab O16 - DPF: {937FE81C-FECF-4A55-9754-49D6D6550EDC} (NAS NVR(V) Monitor) - http://192.168.1.125:8080/cgi-bin/NNVRVMon.cab O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/webinst.exe O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://standrewslinkstrust.remotemanager.c...MJPEGRender.ocx O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {AD90E32F-1FE2-11D3-88C8-006008A717FD} (NCSProgressBar Class) - http://63.241.168.237/ecwplugins/ncs.cab O16 - DPF: {B824D61F-DAF3-40BF-BA5E-430D250FF51C} (QNAP QMPEG4 Based Transform Filter) - http://192.168.1.125:8080/cgi-bin/QNAPQMP4.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {B9EAA7F1-934A-11D0-958A-0060975AE865} (OFX Parser Class) - http://fdl.msn.com/public/investor/v12/ofx/ofxpb.cab O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/Components/Ocx/Exterior/Outside.cab O16 - DPF: {C32FE9F1-A857-48B0-B7BF-065B5792F28D} (CAxMP4Dec Class) - http://208.88.69.74/activex/decoder/intel_mpeg4_dec.cab O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.cmphotocenter.com/is/DragDropUploader.cab O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805/v1500/...uditControl.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - http://www.precastanswers.com/CFIDE/classes/CFJava.cab O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - https://vegaspalms.microgaming.com/vegaspalms/FlashAX.cab O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://axis927ff9.axiscam.net/activex/AMC.cab O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/aut.../autopricer.cab O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://picturecenter.kodak.com/activex/Lig...loadControl.cab O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc01.custhelp.com/7530-b327h-qu...l/java/RntX.cab O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup144.cab O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/35/install/gtdownde.cab O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/Standar...aller_4-2-0.cab O16 - DPF: {F1936004-3D10-42AB-9A40-9414230BED21} (WebMedia Control) - http://209.178.213.36:8082/nwcv3setup.exe O16 - DPF: {F3D4C08D-3616-43F0-9E29-44C749B0664B} (pmjpegcam Class) - http://leeds581.viewnetcam.com:7001/JpegInst.cab O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab O16 - DPF: {F5F2CE2F-C516-4428-8758-7178B1E1ABAB} (QNAP V3/6/7K Video Decoder) - http://192.168.1.125:8080/cgi-bin/QNAPQVivoTek.cab O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.60/code/iPIX-ImageWell-ipix.cab O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab O16 - DPF: {FEC3E5A3-50F7-4B0C-97D8-01CF69DFBFC7} (Measurement Service Client) - http://ccon.madonion.com/global/msc.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{5FD000F0-01EF-4EA8-959E-C08B52B26B44}: NameServer = 205.152.132.23,205.152.37.23 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O24 - Desktop Component 0: (no name) - http://i.a.cnn.net/cnn/.element/img/1.3/vi..._tab/topvid.gif -- End of file - 19467 bytes

Will do. Thanks again.

By the way. I have another computer that has a slower internet speedtest results that other computers connected to the same network. Nothing appears to be wrong except it is just slower. I have compared settings i.e. MTU, TCP settings, and everything appears to be the same. I have run all of the virus tools and it appears clean. Where do you suggest I look for advice on getting this fixed? Thank you, Cliff

Thank you so much for all of your patience and help with "cleaning" out the bad stuff. I hope that you get great rewards for donating your time and effort in helping others. Best regards, Cliff