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About jgrotter

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  1. Everything is done (as suggested) and the computer appears to be doing fine now. I setup a new restore point (on the cleaned/updated PC) and have been testing it: looks good. I'm going to give this back to him tomorrow morning. Thank you for your help in this.
  2. Hi, Search Toolbar and Adobe Flash Player aren't listed in Add/Remove programs (Adobe Flash Player 11 ActiveX is, though). Any thoughts on those. Working on finishing up the rest of the points now.
  3. Hi screen317, I put the computer back on the network and ran the ESET online tool, then your Security Check. Just from the standpoint of tools not alerting virus warnings, and no re-directs or audio-only ads, I'd say it's better. Thank you. I'll still probably have to go through and update Java, Win, Avira, etc. Not sure what else to check for updates to make sure there aren't out-dated security holes - do you recommend anything? Also, I probably should delete the previous Windows Restore points, and uninstall Combofix, right? (I can do the latter, but not sure how to remove restore points, as
  4. Ok, that's done. Also, as soon as Combofix is done running, the "Shutdown" button is replaced by a "Installs updates then shuts down" button. I know no new updates were downloaded (wireless is offline on that PC, no network connection) - is this normal? (The updates showing up are KB2698365 and KB2719985 of 1.1MB and 968KB respectively.) Here's the reports again. <<Combofix>> ComboFix 12-07-25.04 - OWNER 07/24/2012 7:58.2.2 - x86 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2812.1926 [GMT -7:00] Running from: c:\users\OWNER\Desktop\ComboFix.exe AV: Avira Desktop *
  5. Scans finished, here are the reports. ComboFix 12-07-20.02 - OWNER 07/20/2012 18:19:52.1.2 - x86 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2812.1998 [GMT -7:00] Running from: c:\users\OWNER\Desktop\ComboFix.exe AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {3A033352-45FD-579C-DF47-2D2DA7A56A3D} SP: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {8162D2B6-63C7-5812-E5F7-165FDC222080} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))
  6. Combofix says Webroot Spysweeper AV is installed and active, and says continuing is at my own risk - but Webroot isn't installed on that computer, and I can't find any running processes pointing to it (so couldn't disable it). It's scanning now.
  7. Hi there, screen317. Thank you for the response. I'm sorry that I'm so slow in getting back to you - I have the worst Flu: been on my a$$ all day. I'll run Combofix and another DDS, asap. I'll post the results here. Thank you.
  8. Not sure if the quotes mess you up, here are the logs again: ======================== MBAM: Malwarebytes Anti-Malware www.malwarebytes.org Database version: v2012.07.18.12 Windows 7 Service Pack 1 x86 NTFS Internet Explorer 9.0.8112.16421 OWNER :: OWNER-PC [administrator] 7/19/2012 2:19:06 PM mbam-log-2012-07-19 (14-19-06).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 194499 Time elapsed: 7 minute(s), 1 second(s) Memory Processes Detected: 0 (
  9. I can't update MBAM, it errors with, "PROGRAM_ERROR_UPDATING (0,0, No address found)." Currently, it's showing the database information is "Date: 7/18/2012 2:50:20 PM," "Database Version v2012.07.18.12." Okay, I ran MBAM quick scan on the infected computer - no hits found, log below. I then turned off Avira "realtime protection" and ran DDS as Administrator, DDS.txt below. MBAM: DDS.txt:
  10. Got DDS - sorry so slow. I'm copying it to the infected computer now. I'll be back shortly with logs. Thank you.
  11. Will do. I'm scanning it with MBAM now, and will paste it as soon as I can copy it to USB and bring it to this computer (a few minutes). What's DDS, please? Thank you.
  12. Hello, I'm working on a friend's PC, which was having problems with IE9 links redirecting to shopping/ad sites, ads playing on the speakers (only) without open windows, and with Avira warning messages of various viruses popping (like HTML/IFrame.aeu, TR/ATRAPS.Gen2, W32/Patched.UB, and more). I performed System Restore on it, then ran a full scan with Avira, MWB, and ESET online scanner - which came up as clean, but seem to have only taken care of secondary/tertiary infections (?), some odd problems remained and the old ones popped back up after a few hours of testing. In working on it and inv
  13. Thank you,will do. Was it *re*moved, or moved - and where to? Thank you.
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