newbie111

My browser is now Waterfox with Ghostery per your suggestion. Waterfox is a varient of Firefox.I'll look into NoScript but may old off for now. Thanks, again Ron. I know why I have Malwarebytes premium. Bob

It's the best its been in months. My gigablast is working without hangups! Thanks, Ron

Thanks again ron I've deleted a lot of Bloatware and added Ghostery. I ran CHKDSK as suggested. I can't find the logfile on my desktop but found it on a search which shows it on my desktop? Below is a copy of the file. Bob TimeCreated : 8/11/2019 11:46:26 AM Message : Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 768512 file records processed. File verification completed. 8728 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 1649 reparse records processed. 909446 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 1649 reparse records processed. Stage 3: Examining security descriptors ... Cleaning up 10 unused index entries from index $SII of file 0x9. Cleaning up 10 unused index entries from index $SDH of file 0x9. Cleaning up 10 unused security descriptors. Security descriptor verification completed. 70468 data files processed. CHKDSK is verifying Usn Journal... 2537880 USN bytes processed. Usn Journal verification completed. Windows has scanned the file system and found no problems. No further action is required. 959858495 KB total disk space. 122082636 KB in 371606 files. 159260 KB in 70469 indexes. 0 KB in bad sectors. 874367 KB in use by the system. 65536 KB occupied by the log file. 836742232 KB available on disk. 4096 bytes in each allocation unit. 239964623 total allocation units on disk. 209185558 allocation units available on disk. Internal Info: 00 ba 0b 00 b4 be 06 00 a2 ca 07 00 00 00 00 00 ................ 00 03 00 00 71 03 00 00 00 00 00 00 00 00 00 00 ....q........... Windows has finished checking your disk. Please wait while your computer restarts. TimeCreated : 8/11/2019 11:03:59 AM Message : Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... Cleaning up instance tags for file 0x22028. Cleaning up instance tags for file 0x3968c. 768512 file records processed. File verification completed. 8733 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 1655 reparse records processed. 909350 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 1655 reparse records processed. Stage 3: Examining security descriptors ... Cleaning up 10290 unused index entries from index $SII of file 0x9. Cleaning up 10290 unused index entries from index $SDH of file 0x9. Cleaning up 10290 unused security descriptors. CHKDSK is compacting the security descriptor stream Security descriptor verification completed. 70420 data files processed. CHKDSK is verifying Usn Journal... Usn Journal verification completed. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. No further action is required. 959858495 KB total disk space. 121704700 KB in 370496 files. 158968 KB in 70423 indexes. 0 KB in bad sectors. 871803 KB in use by the system. 65536 KB occupied by the log file. 837123024 KB available on disk. 4096 bytes in each allocation unit. 239964623 total allocation units on disk. 209280756 allocation units available on disk. Internal Info: 00 ba 0b 00 2e ba 06 00 1c c6 07 00 00 00 00 00 ................ 06 03 00 00 71 03 00 00 00 00 00 00 00 00 00 00 ....q........... Windows has finished checking your disk. Please wait while your computer restarts.

I removed a lot of programs which I never use and found others that I don't know about. I found McAfee Antivirus and removed it. Should I send you a list of programs or apps that I don't know if they can be removed?

Thanks, I went to startup apps and found 15. I turned them all off and restarted the computer and 6 aps had again turned on, some of which I know I don't need at startup. How do I turn these off? I have 2 antivirus programs, Malwarebytes premium and Avast Pro. Should I remove Avast Pro? I'll search the computer for other programs that I can remove.

Thanks, Ron I entered CHKDSK in Cortana and CHKDSK showed up. I ran it as administrator. A black screen showed up and it ran several things then closed down. I don't know if this is right. Is there anything else for me to do to run this the way you want me to? The computer is still running slow. Bob

I've run the tool and I hope that I did this right. mbst-grab-results.zip

Since I installed Cox Gigablast and purchased Surfboard DOCSIS 3.1 modem and added Linksys AC1200 Router I intermittently got 94+ Mbps downloads speed. But after surfing the internet my speed went down to 10 Mbps. I had to restart the computer to get speed back up. But now the computer just runs extremely slow and wont open emails easily.I have the Premimum version of Malwarebytes. I also have Avast, Ccleaner and Spywareblaster. None show a virus. What could be wrond with my computer. Thanks newbie111.

Thanks for the reply. I wasn't notified of this post.

So I've had 45 views and no responses. I still don't know if I'm infected and can't open a program that I want to run. Any help is appreciated.

I opened a program which I haven't used for 1 month and Avast! stopped the program from opening and sent it to the Quarentine Virus Chest, I can't past a screen shot. I did this twice and the virus names were slightly different and I couldn't find anything on these viruses on a google search. Virus name GLB3E03.tmp and GLBBEF3.tmp. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 9.0.8112.16526 Run by Dr Minow Dell 8300 at 17:22:24 on 2013-12-18 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.12270.9939 [GMT -8:00] . AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\WLANExt.exe C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskhost.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\iolo\System Mechanic Professional\iologovernor64.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Secunia\PSI\PSIA.exe C:\Program Files (x86)\Soda PDF 5\HelperService.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\WUDFHost.exe C:\Windows\System32\rundll32.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Windows\System32\rundll32.exe C:\Windows\System32\rundll32.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files (x86)\SugarSync\SugarSync.exe C:\Program Files (x86)\PFU\ScanSnap\Driver\PfuSsMon.exe C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe C:\Program Files (x86)\Secunia\PSI\psi_tray.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files (x86)\PFU\ScanSnap\SSFolder\SSFolderTray.exe C:\Windows\System32\wiawow64.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_9_900_170_ActiveX.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Windows\splwow64.exe C:\Windows\splwow64.exe C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\SysWOW64\ctfmon.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . mWinlogon: Userinit = userinit.exe, BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Soda PDF 5 IE Helper: {C737F472-1193-4281-BF53-A00B67AB3E19} - C:\Program Files (x86)\Soda PDF 5\PDFIEHelper.dll TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll TB: Soda PDF 5 IE Toolbar: {F335ABA2-FDB4-4644-92B2-5CC4B0FC91D6} - C:\Program Files (x86)\Soda PDF 5\PDFIEPlugin.dll uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun uRun: [sugarSync] "C:\Program Files (x86)\SugarSync\SugarSync.exe" -startInTray -usedelay=true mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe mRun: [updReg] C:\Windows\UpdReg.EXE mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [20131121] C:\Program Files\AVAST Software\Avast\setup\emupdate\e476afbe-8f49-4206-93d5-6a45ee50c6bf.exe /check mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SCANSN~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\Driver\PfuSsMon.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: &ieSpell Options - C:\Program Files\ieSpell\ieSpell.dll/SPELLOPTION.HTM IE: Check &Spelling - C:\Program Files\ieSpell\ieSpell.dll/SPELLCHECK.HTM IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\ieSpell.dll/SPELLCHECK.HTM IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\ieSpell.dll/SPELLOPTION.HTM IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} . INFO: HKCU has more than 50 listed domains. If you wish to scan all of them, select the 'Force scan all domains' option. . TCP: NameServer = 192.168.1.254 TCP: Interfaces\{D350710D-241D-4AA8-AEF8-FF2535C5FD7C} : DHCPNameServer = 192.168.1.254 Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll SSODL: WebCheck - <orphaned> SSODL: EldosMountNotificator - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\SysWOW64\SSCbFsMntNtf3.dll STS: Virtual Storage Mount Notification - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\SysWOW64\SSCbFsMntNtf3.dll x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64 x64-Run: [RunDLLEntry_EptMon] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\EptMon64.dll,RunDLLEntry EptMon64 x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon x64-Run: [Onboard] C:\Program Files\Western Digital\WD SmartWare\BackupTask.exe /Onboard "C:\Program Files\Western Digital\WD SmartWare\WDSmartWare.exe" x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned> x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-SSODL: WebCheck - <orphaned> x64-SSODL: EldosMountNotificator - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\System32\SSCbFsMntNtf3.dll x64-STS: Virtual Storage Mount Notification - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\System32\SSCbFsMntNtf3.dll . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Dr Minow Dell 8300\AppData\Roaming\Mozilla\Firefox\Profiles\1bui9urv.default\ FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll FF - ExtSQL: 2013-11-22 14:40; info@priceblink.com; C:\Users\Dr Minow Dell 8300\AppData\Roaming\Mozilla\Firefox\Profiles\1bui9urv.default\extensions\info@priceblink.com.xpi FF - ExtSQL: 2013-11-22 14:44; nosquint@urandom.ca; C:\Users\Dr Minow Dell 8300\AppData\Roaming\Mozilla\Firefox\Profiles\1bui9urv.default\extensions\nosquint@urandom.ca.xpi FF - ExtSQL: 2013-11-26 15:26; wrc@avast.com; C:\Program Files\AVAST Software\Avast\WebRep\FF FF - ExtSQL: 2013-12-14 11:30; FFSodaPDF5Converter@sodapdf.com; C:\Program Files (x86)\Soda PDF 5\FFSoda5Ext . ============= SERVICES / DRIVERS =============== . R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-4-18 65776] R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-4-18 205320] R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2013-4-18 55856] R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2013-9-22 22600] R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-4-18 1032416] R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-4-18 409832] R1 ElRawDisk;ElRawDisk;C:\Windows\System32\drivers\ElRawDsk.sys [2013-4-18 30752] R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-4-18 38984] R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-4-18 84328] R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-11-26 50344] R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-17 13592] R2 ioloSystemService;iolo System Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2013-12-14 1168960] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-12-14 398184] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-12-14 682344] R2 PDFsFilter;PDFsFilter;C:\Windows\System32\drivers\PDFsFilter.sys [2013-12-14 82160] R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2013-2-7 1223704] R2 Soda PDF 5 Helper Service;Soda PDF 5 Helper Service;C:\Program Files (x86)\Soda PDF 5\HelperService.exe [2012-12-7 1236824] R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-4-12 231440] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-4-12 317440] R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2013-4-12 406056] R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-12-14 24176] R3 PSI;PSI;C:\Windows\System32\drivers\psi_mf_amd64.sys [2013-2-7 18456] R3 SSCBFS3;SugarSync CallBack File System driver v3;C:\Windows\System32\drivers\sscbfs3.sys [2013-5-30 347904] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088] S2 Soda PDF 5 Service;Soda PDF 5 Service;C:\Program Files (x86)\Soda PDF 5\ConversionService.exe [2012-12-7 874328] S2 WDBackup;WD Backup;C:\Program Files (x86)\Western Digital\WD SmartWare\WDBackupEngine.exe [2013-4-22 1042808] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-4-18 19456] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-11-15 56832] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-4-18 30208] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-4-18 1255736] S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464] S4 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-4-12 204288] S4 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-9-4 1116656] S4 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-9-4 219632] S4 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2013-2-7 660504] S4 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136] S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680] S4 WDDriveService;WD Drive Manager;C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe [2013-4-22 270192] . =============== Created Last 30 ================ . 2013-12-18 15:00:05 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5BB359BD-1438-4071-BC06-B73E2FCB320B}\offreg.dll 2013-12-17 11:03:05 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{5BB359BD-1438-4071-BC06-B73E2FCB320B}\mpengine.dll 2013-12-14 20:54:31 2155152 ----a-w- C:\Windows\System32\Incinerator64.dll 2013-12-14 20:54:30 2097984 ----a-w- C:\Windows\SysWow64\Incinerator32.dll 2013-12-14 20:54:27 82160 ----a-w- C:\Windows\System32\drivers\PDFsFilter.sys 2013-12-14 20:54:27 57584 ----a-w- C:\Windows\System32\iolobtdfg.exe 2013-12-14 20:54:27 26184 ----a-w- C:\Windows\System32\smrgdf.exe 2013-12-14 20:54:27 -------- d-----w- C:\ProgramData\ioloGovernor 2013-12-14 20:54:26 69000 ----a-w- C:\Windows\System32\offreg.dll 2013-12-14 20:54:26 56200 ----a-w- C:\Windows\SysWow64\offreg.dll 2013-12-14 20:54:26 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Roaming\ioloGovernor 2013-12-14 20:54:26 -------- d-----w- C:\Program Files (x86)\iolo 2013-12-14 20:42:51 -------- d-----w- C:\Windows\SysWow64\spool 2013-12-14 20:42:51 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Local\Sony 2013-12-14 20:42:51 -------- d-----w- C:\Program Files (x86)\Sony 2013-12-14 20:30:18 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe 2013-12-14 20:30:18 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe 2013-12-14 20:30:18 12625920 ----a-w- C:\Windows\System32\wmploc.DLL 2013-12-14 20:30:17 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL 2013-12-14 20:26:55 -------- d-----w- C:\Windows\Migration 2013-12-14 20:09:10 74703 ----a-w- C:\Windows\SysWow64\mfc45.dat 2013-12-14 20:09:10 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Roaming\iolo 2013-12-14 20:09:10 -------- d-----w- C:\ProgramData\iolo 2013-12-14 19:35:31 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Roaming\PDF Software 2013-12-14 19:30:54 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Roaming\APP_NAME_NON_STRING 2013-12-14 19:30:38 -------- d-----w- C:\Program Files (x86)\Soda PDF 5 2013-12-14 19:29:15 -------- d-----w- C:\Program Files (x86)\Common Files\Soda PDF 5 2013-12-14 16:01:50 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-12-14 16:01:50 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-12-11 04:55:33 335360 ----a-w- C:\Windows\System32\msieftp.dll 2013-12-11 04:55:33 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll 2013-12-11 04:55:32 3155968 ----a-w- C:\Windows\System32\win32k.sys 2013-12-11 04:55:31 81408 ----a-w- C:\Windows\System32\imagehlp.dll 2013-12-11 04:55:31 465920 ----a-w- C:\Windows\System32\WMPhoto.dll 2013-12-11 04:55:31 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll 2013-12-11 04:55:30 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll 2013-12-11 04:55:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll 2013-12-11 04:55:29 2048 ----a-w- C:\Windows\System32\tzres.dll 2013-12-11 04:55:27 230400 ----a-w- C:\Windows\System32\drivers\portcls.sys 2013-12-11 04:55:27 116736 ----a-w- C:\Windows\System32\drivers\drmk.sys 2013-12-11 04:55:00 150016 ----a-w- C:\Windows\System32\wshom.ocx 2013-12-11 04:54:59 202752 ----a-w- C:\Windows\System32\scrrun.dll 2013-12-11 04:54:59 168960 ----a-w- C:\Windows\System32\wscript.exe 2013-12-11 04:54:59 163840 ----a-w- C:\Windows\SysWow64\scrrun.dll 2013-12-11 04:54:59 156160 ----a-w- C:\Windows\System32\cscript.exe 2013-12-11 04:54:59 141824 ----a-w- C:\Windows\SysWow64\wscript.exe 2013-12-11 04:54:59 126976 ----a-w- C:\Windows\SysWow64\cscript.exe 2013-12-11 04:54:59 121856 ----a-w- C:\Windows\SysWow64\wshom.ocx 2013-11-26 23:30:12 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Roaming\AVAST Software 2013-11-22 22:24:47 -------- d-----w- C:\Users\Dr Minow Dell 8300\AppData\Local\Mozilla 2013-11-22 22:24:41 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service . ==================== Find3M ==================== . 2013-12-10 18:27:15 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-12-10 18:27:15 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-11-26 23:26:26 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys 2013-11-26 23:26:26 84328 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys 2013-11-26 23:26:26 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys 2013-11-26 23:26:26 205320 ----a-w- C:\Windows\System32\drivers\aswVmm.sys 2013-11-26 23:26:26 1032416 ----a-w- C:\Windows\System32\drivers\aswSnx.sys 2013-11-26 23:26:25 43152 ----a-w- C:\Windows\avastSS.scr 2013-11-19 11:33:38 267936 ------w- C:\Windows\System32\MpSigStub.exe 2013-11-15 01:37:29 2334720 ----a-w- C:\Windows\System32\jscript9.dll 2013-11-15 01:29:03 1392128 ----a-w- C:\Windows\System32\wininet.dll 2013-11-15 01:28:41 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2013-11-15 01:22:21 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2013-11-15 01:20:47 599040 ----a-w- C:\Windows\System32\vbscript.dll 2013-11-15 01:18:03 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2013-11-14 22:50:50 1806848 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-11-14 22:42:41 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-11-14 22:42:32 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2013-11-14 22:38:54 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2013-11-14 22:38:16 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2013-11-14 22:35:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll 2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL 2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL 2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll 2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL 2013-10-05 20:25:35 1474048 ----a-w- C:\Windows\System32\crypt32.dll 2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll 2013-10-04 02:28:31 190464 ----a-w- C:\Windows\System32\SmartcardCredentialProvider.dll 2013-10-04 02:25:17 197120 ----a-w- C:\Windows\System32\credui.dll 2013-10-04 02:24:49 1930752 ----a-w- C:\Windows\System32\authui.dll 2013-10-04 01:58:50 152576 ----a-w- C:\Windows\SysWow64\SmartcardCredentialProvider.dll 2013-10-04 01:56:25 168960 ----a-w- C:\Windows\SysWow64\credui.dll 2013-10-04 01:56:00 1796096 ----a-w- C:\Windows\SysWow64\authui.dll 2013-10-03 02:23:48 404480 ----a-w- C:\Windows\System32\gdi32.dll 2013-10-03 02:00:44 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll 2013-10-02 02:22:20 56832 ----a-w- C:\Windows\System32\drivers\TsUsbFlt.sys 2013-10-02 02:11:13 13824 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyControl.exe 2013-10-02 02:08:53 12800 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll 2013-10-02 01:48:59 56832 ----a-w- C:\Windows\System32\MsRdpWebAccess.dll 2013-10-02 01:48:08 18944 ----a-w- C:\Windows\System32\wksprtPS.dll 2013-10-02 01:29:05 62976 ----a-w- C:\Windows\System32\tsgqec.dll 2013-10-02 01:10:56 44544 ----a-w- C:\Windows\System32\TsUsbGDCoInstaller.dll 2013-10-02 00:15:45 1057280 ----a-w- C:\Windows\System32\rdvidcrl.dll 2013-10-02 00:14:58 50176 ----a-w- C:\Windows\SysWow64\MsRdpWebAccess.dll 2013-10-02 00:14:20 17920 ----a-w- C:\Windows\SysWow64\wksprtPS.dll 2013-10-02 00:08:30 83968 ----a-w- C:\Windows\System32\TSWbPrxy.exe 2013-10-02 00:01:16 420864 ----a-w- C:\Windows\System32\wksprt.exe 2013-10-01 23:58:48 53248 ----a-w- C:\Windows\SysWow64\tsgqec.dll 2013-10-01 23:31:09 1147392 ----a-w- C:\Windows\System32\mstsc.exe 2013-10-01 23:08:10 855552 ----a-w- C:\Windows\SysWow64\rdvidcrl.dll 2013-10-01 22:34:12 1068544 ----a-w- C:\Windows\SysWow64\mstsc.exe 2013-10-01 20:57:46 6578176 ----a-w- C:\Windows\System32\mstscax.dll 2013-10-01 20:55:10 5698048 ----a-w- C:\Windows\SysWow64\mstscax.dll 2013-09-28 01:09:10 497152 ----a-w- C:\Windows\System32\drivers\afd.sys 2013-09-25 02:26:40 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys 2013-09-25 02:26:40 154560 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys 2013-09-25 02:23:41 1030144 ----a-w- C:\Windows\System32\TSWorkspace.dll 2013-09-25 02:23:33 28672 ----a-w- C:\Windows\System32\sspisrv.dll 2013-09-25 02:23:33 135680 ----a-w- C:\Windows\System32\sspicli.dll 2013-09-25 02:23:01 28160 ----a-w- C:\Windows\System32\secur32.dll 2013-09-25 02:22:59 340992 ----a-w- C:\Windows\System32\schannel.dll 2013-09-25 02:21:50 307200 ----a-w- C:\Windows\System32\ncrypt.dll 2013-09-25 02:21:07 1447936 ----a-w- C:\Windows\System32\lsasrv.dll 2013-09-25 01:58:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll 2013-09-25 01:57:53 792576 ----a-w- C:\Windows\SysWow64\TSWorkspace.dll 2013-09-25 01:57:26 22016 ----a-w- C:\Windows\SysWow64\secur32.dll 2013-09-25 01:57:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll 2013-09-25 01:56:42 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll 2013-09-25 01:03:24 30720 ----a-w- C:\Windows\System32\lsass.exe . ============= FINISH: 17:22:36.33 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 4/17/2013 12:55:52 PM System Uptime: 12/18/2013 2:51:57 PM (3 hours ago) . Motherboard: Dell Inc. | | 0Y2MRG Processor: Intel® Core i7-2600 CPU @ 3.40GHz | CPU 1 | 3401/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 1384 GiB total, 1274.398 GiB free. D: is CDROM () G: is Removable H: is Removable I: is Removable K: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {36fc9e60-c465-11cf-8056-444553540000} Description: Unknown Device Device ID: USB\VID_0000&PID_0000\6&7947E71&0&4 Manufacturer: (Standard USB Host Controller) Name: Unknown Device PNP Device ID: USB\VID_0000&PID_0000\6&7947E71&0&4 Service: . ==== System Restore Points =================== . RP126: 11/19/2013 5:54:24 AM - Windows Update RP127: 11/19/2013 7:59:12 AM - Windows Update RP128: 11/19/2013 8:56:01 AM - Windows Modules Installer RP129: 11/19/2013 9:13:08 AM - Restore Operation RP130: 11/26/2013 5:28:51 AM - Windows Update RP131: 11/26/2013 3:24:59 PM - avast! antivirus system restore point RP132: 11/29/2013 6:08:25 AM - Windows Update RP133: 12/3/2013 5:46:41 AM - Windows Update RP134: 12/10/2013 5:59:07 AM - Windows Update RP135: 12/14/2013 11:29:54 AM - Installed Soda PDF 5 RP136: 12/14/2013 12:22:41 PM - Windows Update . ==== Installed Programs ====================== . ABBYY FineReader for ScanSnap 4.1 Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.05) AMD APP SDK Runtime Apple Application Support Apple Mobile Device Support Apple Software Update ATI AVIVO64 Codecs ATI Catalyst Install Manager avast! Free Antivirus Bonjour Canon IJ Network Scan Utility Canon IJ Network Tool Canon MP Navigator EX 2.1 Canon MX860 series MP Drivers Canon MX860 series User Registration Canon Utilities Easy-PhotoPrint EX Canon Utilities My Printer Canon Utilities Solution Menu CardMinder CardMinder V4.1 Catalyst Control Center Catalyst Control Center - Branding Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-utility64 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish CCleaner Cozi Dell Edoc Viewer Dell MusicStage Dell Stage Dell VideoStage DirectX 9 Runtime DW WLAN Card iKnowMed Support Applications Intel® Control Center Intel® Rapid Storage Technology iolo technologies' System Mechanic Professional iTunes Malwarebytes Anti-Malware version 1.70.0.1100 Microsoft .NET Framework 4.5.1 Microsoft Application Error Reporting Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Basic 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Office 64-bit Components 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 Mozilla Firefox 26.0 (x86 en-US) Mozilla Maintenance Service MSVCRT Redists MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP3 Parser MSXML 4.0 SP3 Parser (KB2758694) Multimedia Card Reader PhotoShowExpress Rack2-Filer Rack2-Viewer (This application may be deleted by deleting Rack2-Filer) Rack2 Folder Monitor Software RBVirtualFolder64Inst Realtek High Definition Audio Driver Roxio Activation Module Roxio BackOnTrack Roxio Burn Roxio Creator Starter Roxio Express Labeler 3 Roxio File Backup ScanSnap ScanSnap Manager ScanSnap Organizer Secunia PSI (3.0.0.6005) Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition SES Driver Skype Click to Call Skype™ 6.10 Soda PDF 5 Sonic CinePlayer Decoder Pack SpywareBlaster 5.0 SugarSync THX TruStudio PC Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Vegas Movie Studio HD 11.0 WD Quick View WD SmartWare WD SmartWare Installer Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM (01/19/2011 1.0.0009.0) Windows Mobile Device Updater Component Windows Phone Intro Video (ENU) Zune Zune Language Pack (DEU) Zune Language Pack (ESP) Zune Language Pack (FRA) Zune Language Pack (ITA) Zune Language Pack (NLD) Zune Language Pack (PTB) Zune Language Pack (PTG) . ==== Event Viewer Messages From Past Week ======== . 12/18/2013 5:22:40 PM, Error: Service Control Manager [7023] - The Soda PDF 5 Service service terminated with the following error: %%-2147467259 12/18/2013 3:48:39 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect. 12/18/2013 3:48:39 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 12/18/2013 3:48:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 12/18/2013 3:47:31 PM, Error: Service Control Manager [7001] - The WD Backup service depends on the WD Drive Manager service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 12/18/2013 2:37:00 PM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107. 12/18/2013 2:37:00 PM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. 12/18/2013 2:33:42 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service WDBackup with arguments "" in order to run the server: {81213AB4-5937-4340-88CD-66B4BC80DF73} 12/18/2013 2:33:42 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service WDBackup with arguments "" in order to run the server: {59484148-65C9-4467-A092-3F8380023772} 12/17/2013 10:16:38 AM, Error: volmgr [46] - Crash dump initialization failed! 12/14/2013 8:06:49 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {B77C4C36-0154-4C52-AB49-FAA03837E47F} and APPID {EA022610-0748-4C24-B229-6C507EBDFDBB} to the user DrMinowDell8300\Dr Minow Dell 8300 SID (S-1-5-21-3091903195-1817203055-3543800137-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 12/14/2013 11:51:45 AM, Error: Service Control Manager [7034] - The iolo System Service service terminated unexpectedly. It has done this 2 time(s). 12/14/2013 11:51:22 AM, Error: Service Control Manager [7034] - The iolo System Service service terminated unexpectedly. It has done this 1 time(s). . ==== End Of File =========================== So what do I do next? Thanks

Adobe Reader has been updated. I'm unable to copy and paste the Avast scan results. They have shown repeatedly since installation some Files that can't be scanned. There are four listed. They are all start with C:Program Files (x86)\Dell DataSafe Local Back\Components\DSUpdate|Update\Updates_LGG_Tag__ini_Update.exe|> Then finish with DataSafe_Green.ico diff_0000001.dif IRIMG1BMP IRIMG1JPG Their status is all Error:Archive is password protected. (42056) Newbie111

The ISP is now working fine. The had to fix a new wireless box for a new tv and reconnect my network.

Security Check Results of screen317's Security Check version 0.99.57 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 8 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! avast! Antivirus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` SpywareBlaster 4.6 Secunia PSI (2.0.0.4003) Malwarebytes Anti-Malware version 1.70.0.1100 Adobe Flash Player 11.5.502.135 Adobe Reader 10.1.5 Adobe Reader out of Date! Mozilla Firefox (18.0.1) ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamgui.exe Malwarebytes' Anti-Malware mbamscheduler.exe AVAST Software Avast AvastSvc.exe AVAST Software Avast AvastUI.exe iolo Common Lib ioloServiceManager.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 0% ````````````````````End of Log``````````````````````

OTL Extras.txt OTL Extras logfile created on: 1/23/2013 4:49:18 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\RAM DELL 8300\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 8.0.7601.17514) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 11.98 Gb Total Physical Memory | 9.83 Gb Available Physical Memory | 82.07% Memory free 23.96 Gb Paging File | 21.68 Gb Available in Paging File | 90.48% Paging File free Paging file location(s): Reg Error: Value error. %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 1383.98 Gb Total Space | 1268.32 Gb Free Space | 91.64% Space Free | Partition Type: NTFS Computer Name: RAMDELL8300-PC | User Name: RAM DELL 8300 | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days ========== Extra Registry (SafeList) ========== ========== File Associations ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) [HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>] .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) ========== Shell Spawning ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) ========== Security Center Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 "FirewallDisableNotify" = 0 "AntiVirusDisableNotify" = 0 "UpdatesDisableNotify" = 0 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] ========== System Restore Settings ========== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 ========== Firewall Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "EnableFirewall" = 1 "DisableNotifications" = 0 ========== Authorized Applications List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] ========== Vista Active Open Ports Exception List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{082DADF3-D67F-4BAD-AF67-92FAF85F6D00}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe | "{08FDC0B2-36F0-4A7B-BCC2-E1CDD761E44A}" = lport=138 | protocol=17 | dir=in | app=system | "{0A4BACEC-EF19-4B6C-8362-B6476877553C}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) | "{0C0DDBD1-5629-496C-A150-67B95A151BF5}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{2111DDF5-0F4E-4100-8651-7AE5BA207F20}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{2D5E1135-B966-4C1C-B0EB-E7697C9092CA}" = rport=445 | protocol=6 | dir=out | app=system | "{3011D663-760A-4EC7-AAD0-8413F9CBEB5B}" = lport=7000 | protocol=6 | dir=in | name=windows easy transfer tcp port | "{3166E3C9-E100-449C-9108-9DD0D3619386}" = rport=10243 | protocol=6 | dir=out | app=system | "{43B13E01-0CAE-40CE-B525-1F6A9CF5C4DF}" = lport=137 | protocol=17 | dir=in | app=system | "{4928A908-9D3F-4CAA-B1D8-90C944BCE222}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe | "{4C73A881-FC95-40BA-B342-7934674A2FF0}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe | "{4D5B098D-9135-4F0C-BDA1-ACECBA74C52B}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{52558B9C-0D0A-42D5-9DBA-AA3BBE3F336D}" = lport=2869 | protocol=6 | dir=in | app=system | "{533B3ED4-4A6A-412E-9A1B-D1B19CCE9A51}" = lport=2869 | protocol=6 | dir=in | app=system | "{54E18212-F145-4C89-BEB1-E5D7DD605640}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{5D521883-B2D2-4E2B-8C50-7852A353EBE6}" = lport=1900 | protocol=17 | dir=in | app=%programfiles%\zune\zune.exe | "{68546E2C-FE20-408E-BF0D-23CF099322C7}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{692A46FA-3F25-4875-89F7-78A45EB5EE6E}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{6D9BB085-5DFA-4207-9107-BF68CC2F1C8C}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{6F4AC622-75C8-4E4F-8F68-A57BA35C476B}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{7C197D4F-135F-4D13-9C6E-8392EF8890A3}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{7E9C4317-F228-42D2-ADAD-48FB3425895B}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{83C8160F-FEB8-4279-AD0F-2C7CD181C20D}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{99B63BE8-106C-4C3C-A45F-11954D89A218}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{9A3EE8CB-0EBC-41E9-92FD-E5E5EC48E687}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe | "{A1E20796-88C5-4FF6-BB11-2270C1804C12}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{A41DEC5F-90BD-41EE-871B-495B58E6A1ED}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe | "{A96318CE-A963-4BE1-8B3B-D46F45B20F64}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{AED20C65-76FE-441B-BAFA-DBB16D78E3A2}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{B1048AAD-0057-48A0-8385-5ABC97E90286}" = lport=2869 | protocol=6 | dir=in | app=system | "{B732AC15-99C5-48FD-915E-33DF6F7913A3}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{B82011BF-4156-4EE3-87C3-D015EBFEB091}" = rport=138 | protocol=17 | dir=out | app=system | "{B9ADAF00-B84E-4F65-9D2B-BC13A248D787}" = lport=139 | protocol=6 | dir=in | app=system | "{C8478B54-DA3A-48D0-B8C7-10C7E992FBA5}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{CC3A2395-210A-4868-B2EB-FB8CA15E8E5C}" = rport=137 | protocol=17 | dir=out | app=system | "{CD08C78A-FEB5-4190-8835-54D77FC7BD08}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) | "{D6F78DC7-B3BD-4366-A6A2-8104F4197A09}" = lport=445 | protocol=6 | dir=in | app=system | "{DAFCBB89-D471-41AD-B722-B087FEC41FFD}" = lport=10243 | protocol=6 | dir=in | app=system | "{DCEBA485-C228-442E-87C6-DF2672D8BD05}" = lport=7000 | protocol=17 | dir=in | name=windows easy transfer udp port | "{F3BA5A9C-17FC-4128-9C7C-6D50314770BA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{FE87756E-98F1-4372-BA55-9C12653211F2}" = rport=139 | protocol=6 | dir=out | app=system | ========== Vista Active Application Exception List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{05A98089-4984-4FA6-83AB-9B7BDA463DD3}" = dir=in | app=c:\users\ram dell 8300\appdata\local\microsoft\skydrive\skydrive.exe | "{0DDE17CA-9EBB-4D0D-87E2-E9CD5719F553}" = protocol=6 | dir=out | app=%systemroot%\system32\wudfhost.exe | "{13425713-3FA0-4E7A-98FA-CBE9F99C09FC}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{1B3DF015-AF11-4445-84E2-EDEF032895C3}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{20EEBCDB-7720-4315-9DB2-396435103733}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{22172EC3-DF5F-469B-8F6C-F3F2E0DD2C52}" = protocol=17 | dir=out | svc=wcescomm | app=%systemroot%\system32\svchost.exe | "{2B9DF389-C72F-4059-8330-4C7FFDEC84CA}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{306DA17A-12CD-4C2E-B88D-DE789A5D7B8B}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{322E851C-FF0F-49F9-8E2A-2640C2093D1D}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{33DE444A-F2DE-45CE-84B9-82ACE29BD474}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{3BD771FE-C76C-4F20-8EF7-6476BBFBE720}" = protocol=6 | dir=in | app=c:\windows\system32\migwiz\migwiz.exe | "{3EF7B343-E464-4AC4-8B82-910F8C45B08C}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe | "{40FC09DE-B6C9-447A-AB40-BE222EB7D1A8}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{41673CB6-68BE-4664-81E8-E37C79442C8B}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{4B72DE96-72DC-44F0-9AE4-0A168E143433}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{4D3CBFE3-4922-46D1-9812-67AE4B8C1B12}" = protocol=6 | dir=out | app=system | "{5EABCA1F-6AE0-4345-AF74-0482DA898677}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{61C3D5C9-058F-44D3-8A7B-05A2535C9E55}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{61FC89CF-098C-4A5B-A79B-9D97F048AEE8}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe | "{62E60DEF-FCE8-4E6C-93B0-7BCE7660ED56}" = protocol=6 | dir=out | svc=rapimgr | app=%systemroot%\system32\svchost.exe | "{6497DF3F-AB30-4929-AC46-C3CBEAB690C5}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe | "{6B8B477B-E5DF-43B5-8A23-37F051D44F91}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{6F65758A-666E-4051-A55E-DD62A482D6CC}" = protocol=17 | dir=out | svc=rapimgr | app=%systemroot%\system32\svchost.exe | "{711E425F-2386-4763-BC84-FAF91A00D5B3}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe | "{7CDE1427-B5C1-4065-9C34-A85464224146}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{835805B9-0D88-4D62-9C96-35AB694C99AB}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{90910AC8-0AA2-4575-838B-FA7C224AECB6}" = protocol=6 | dir=out | svc=wcescomm | app=%systemroot%\system32\svchost.exe | "{989D0773-39EF-4C39-BB4F-3A6B0367817E}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{9AF83998-3DE3-4971-AA00-E8D5BEAEEDAA}" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe | "{9D2D785A-A94E-4C0A-9066-7707CA6621E9}" = protocol=6 | dir=out | app=system | "{A25C0191-659F-4E38-BBD5-F8154ABDAC5E}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{AB922BDD-4478-4785-B7FF-8B261689EA2D}" = protocol=6 | dir=out | app=system | "{C6113FC9-5BFD-4CC8-8834-55CA6D70B914}" = protocol=6 | dir=out | app=%systemroot%\system32\wudfhost.exe | "{C80C4578-E2FC-4763-8855-9163F6053E44}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{D293CBDD-0343-44C2-B2C4-449B6632D6C7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{E3DC37AA-7910-43DD-B114-1DF60CFC183C}" = protocol=6 | dir=in | svc=wcescomm | app=%systemroot%\system32\svchost.exe | "{EA26BA2F-F61D-4AC4-A734-EDB5D61AB333}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{EBA4E583-FE61-4EFE-B94C-C4079E311397}" = protocol=17 | dir=in | app=c:\windows\system32\migwiz\migwiz.exe | "{ECE4FDCD-AFEC-4CBF-B318-1207602BA40B}" = dir=in | app=c:\program files (x86)\dell\videostage\videostage.exe | "{F52653FB-2B83-49AE-969F-98D1C962EA25}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{FAC9B15F-F8A9-4E70-8561-1818C6BB2192}" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe | "TCP Query User{09C4B75C-7723-4F9F-9975-0AC1ED0F85EF}C:\program files\sonicwall\sonicwall global vpn client\swgvc.exe" = protocol=6 | dir=in | app=c:\program files\sonicwall\sonicwall global vpn client\swgvc.exe | "TCP Query User{472E6EF0-64BD-4C40-A6EF-DFD2575121A6}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe | "UDP Query User{63783EA6-055B-4D7F-937F-74F944709EE4}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe | "UDP Query User{D73F7C35-5468-46E3-9071-C2D94AB27EF9}C:\program files\sonicwall\sonicwall global vpn client\swgvc.exe" = protocol=17 | dir=in | app=c:\program files\sonicwall\sonicwall global vpn client\swgvc.exe | ========== HKEY_LOCAL_MACHINE Uninstall List ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center "{03AC245F-4C64-425C-89CF-7783C1D3AB2C}" = Microsoft Sync Framework 2.0 Provider Services (x64) ENU "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64) "{07EEE598-5F21-4B57-B40B-46592625B3D9}" = Zune Language Pack (PTB) "{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX860_series" = Canon MX860 series MP Drivers "{18A5D014-E9AD-DEFE-FAFE-A409612F51B4}" = AMD Media Foundation Decoders "{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 "{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables "{23170F69-40C1-2702-0920-000001000000}" = 7-Zip 9.20 (x64 edition) "{262325FE-E6AA-7D56-9071-453A374086C9}" = ATI AVIVO64 Codecs "{2A9DFFD8-4E09-4B91-B957-454805B0D7C4}" = Zune Language Pack (CHS) "{3589A659-F732-4E65-A89A-5438C332E59D}" = Zune Language Pack (ELL) "{4D533F05-A3F6-F8A9-F1F6-FA6812089D36}" = AMD Drag and Drop Transcoding "{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime "{50BD00DC-127E-BF00-FDD5-E1A93AB3507C}" = ccc-utility64 "{51C839E1-2BE4-4E77-A1BA-CCEA5DAFA741}" = Zune Language Pack (KOR) "{57C51D56-B287-4C11-9192-EC3C46EF76A4}" = Zune Language Pack (RUS) "{5C93E291-A1CC-4E51-85C6-E194209FCDB4}" = Zune Language Pack (PTG) "{5DEFD397-4012-46C3-B6DA-E8013E660772}" = Zune Language Pack (NOR) "{5F611ADA-B98C-4DBB-ADDE-414F08457ECF}" = Windows Live Family Safety "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 "{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup "{626672CD-BFCF-49A9-AEFE-AB0FED3BFC5B}" = Windows Mobile Device Center "{6740BCB0-5863-47F4-80F4-44F394DE4FE2}" = Zune Language Pack (NLD) "{6B33492E-FBBC-4EC3-8738-09E16E395A10}" = Zune Language Pack (ESP) "{6B62B973-49F5-4C51-B738-93B56A963417}" = StuffIt Expander 2011 "{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64) "{6EB931CD-A7DA-4A44-B74A-89C8EB50086F}" = Zune Language Pack (SVE) "{6FE8A1DA-8CA6-4801-BF0F-0F2FED143FF4}" = WD SmartWare "{76BA306B-2AA0-47C0-AB6B-F313AB56C136}" = Zune Language Pack (MSL) "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 "{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 "{88DAAF05-5A72-46D2-A7C5-C3759697E943}" = SyncToy 2.1 (x64) "{8960A0A1-BB5A-479E-92CF-65AB9D684B43}" = Zune Language Pack (PLK) "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8B112338-2B08-4851-AF84-E7CAD74CEB32}" = Zune Language Pack (DAN) "{8BB347A7-68B5-4E46-9FCC-17F6172BA9E1}" = Share64 "{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}" = Microsoft Sync Framework 2.0 Core Components (x64) ENU "{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010 "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010 "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 "{9049851D-76CC-4DCC-B446-4F370C542797}" = SonicWALL Global VPN Client "{92ECE3F9-591E-4C12-8A62-B9FCE38BF646}" = Zune Language Pack (IND) "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{9B75648B-6C30-4A0D-9DE6-0D09D20AF5A5}" = Zune "{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst 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"{EF036F44-A287-BC23-3F6E-AAE6FDEF47EF}" = Catalyst Control Center InstallProxy "{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter "{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 "{F2235E5E-7881-4293-9B6F-04B2609FBFF0}" = Windows Live Messenger "{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement "{F5EB26E8-0EF6-4AF0-9D43-D2B7E0D9D63C}" = Broken Shortcut Fixer "{FB400000-0002-0000-0000-074957833700}" = ABBYY FineReader for ScanSnap 4.1 "{FC6C7107-7D72-41A1-A031-3CE751159BAB}" = Photo Gallery "{FE7C0B3D-50B9-4951-BE78-A321CBF86552}" = Windows Live SOXE "ABBYY PDF Transformer 3.0" = ABBYY PDF Transformer 3.0 "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "Adobe_bdaf081c056f11a250e72a7a345a96c" = Adobe Update Manager CS4 "avast" = avast! Free Antivirus "Canon_IJ_Network_Scan_UTILITY" = Canon IJ Network Scan Utility "Canon_IJ_Network_UTILITY" = Canon IJ Network Tool "CanonMyPrinter" = Canon Utilities My Printer "CanonSolutionMenu" = Canon Utilities Solution Menu "ClubWPT" = ClubWPT "Driver Genius Professional Edition_is1" = Driver Genius Professional Edition "Easy-PhotoPrint EX" = Canon Easy-PhotoPrint EX "ERUNT_is1" = ERUNT 1.1j "ESET Online Scanner" = ESET Online Scanner v3 "Free Window Registry Repair" = Free Window Registry Repair "Geekbench 2.4" = Geekbench 2.4 "iKnowMed Support Applications" = iKnowMed Support Applications "InstallShield_{15803703-25FA-4C01-A062-3F4A59937E87}" = PhotoImpact Pro "InstallShield_{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}" = SmartSound Quicktracks 5 "InstallShield_{41068A8C-3F30-46B6-978A-EA692F28D1AF}" = Multimedia Card Reader "InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}" = SmartSound Common Data "InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100 "Mozilla Firefox 18.0.1 (x86 en-US)" = Mozilla Firefox 18.0.1 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "MP Navigator EX 2.1" = Canon MP Navigator EX 2.1 "Office14.SingleImage" = Microsoft Office Professional 2010 "PokerStars.net" = PokerStars.net "Professor Answers" = Professor Answers "Professor Teaches Access 2007" = Professor Teaches Access 2007 "Professor Teaches Excel 2007" = Professor Teaches Excel 2007 "Professor Teaches Excel 2007 Advanced" = Professor Teaches Excel 2007 Advanced "Professor Teaches Internet Explorer 8" = Professor Teaches Internet Explorer 8 "Professor Teaches Outlook 2007" = Professor Teaches Outlook 2007 "Professor Teaches PowerPoint 2007" = Professor Teaches PowerPoint 2007 "Professor Teaches PowerPoint 2007 Advanced" = Professor Teaches PowerPoint 2007 Advanced "Professor Teaches Publisher 2007" = Professor Teaches Publisher 2007 "Professor Teaches Windows 7" = Professor Teaches Windows 7 "Professor Teaches Windows 7 Advanced" = Professor Teaches Windows 7 Advanced "Professor Teaches Word 2007" = Professor Teaches Word 2007 "Professor Teaches Word Advanced 2007" = Professor Teaches Word Advanced 2007 "Secunia PSI" = Secunia PSI (2.0.0.4003) "SpywareBlaster_is1" = SpywareBlaster 4.6 "SugarSync" = SugarSync "WinLiveSuite" = Windows Live Essentials "Wondershare Video Converter Ultimate_is1" = Wondershare Video Converter Ultimate(Build 6.0.1.0) ========== HKEY_CURRENT_USER Uninstall List ========== [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "1674365274.office.microsoft.com" = Interactive Publisher menu to ribbon guide "1677788759.office.microsoft.com" = Interactive Excel menu to ribbon guide "1811948404.office.microsoft.com" = Interactive OneNote menu to ribbon guide "2295245087.office.microsoft.com" = Interactive Word menu to ribbon guide "3260018631.office.microsoft.com" = Interactive PowerPoint menu to ribbon guide "3867980560.office.microsoft.com" = Interactive Outlook menu to ribbon guide "bd4d3a0508d364f5" = Dell Driver Download Manager "GoToMeeting" = GoToMeeting 5.1.0.880 "SkyDriveSetup.exe" = Microsoft SkyDrive ========== Last 20 Event Log Errors ========== [ Application Events ] Error - 11/3/2012 3:34:20 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x1e44 Faulting application start time: 0x01cdb9f9fdf8922b Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: 76040bc1-25ed-11e2-b4f8-180373dba8ab Error - 11/3/2012 3:36:14 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x474 Faulting application start time: 0x01cdb9fa73800bd9 Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: b9e9b763-25ed-11e2-b4f8-180373dba8ab Error - 11/3/2012 3:39:18 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0xaf4 Faulting application start time: 0x01cdb9fa8aeeecaf Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: 27a49e15-25ee-11e2-b4f8-180373dba8ab Error - 11/3/2012 3:49:50 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x1678 Faulting application start time: 0x01cdb9faf11ede3a Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: a0582fe0-25ef-11e2-b4f8-180373dba8ab Error - 11/3/2012 3:50:48 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x1fa8 Faulting application start time: 0x01cdb9fc72b929b3 Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: c2e3c57e-25ef-11e2-b4f8-180373dba8ab Error - 11/3/2012 3:57:54 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x14d0 Faulting application start time: 0x01cdb9fd1f0a193e Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: c0d1c745-25f0-11e2-b4f8-180373dba8ab Error - 11/3/2012 4:12:06 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x690 Faulting application start time: 0x01cdb9fd8917efb8 Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: bcad0781-25f2-11e2-b4f8-180373dba8ab Error - 11/3/2012 4:12:55 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x2654 Faulting application start time: 0x01cdb9ff90e84686 Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: d9e6b05e-25f2-11e2-b4f8-180373dba8ab Error - 11/3/2012 4:13:52 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: Fix-It.exe, version: 12.0.32.9, time stamp: 0x4e456bbf Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0xcbc Faulting application start time: 0x01cdb9ffa66d9fb2 Faulting application path: C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: fbce8986-25f2-11e2-b4f8-180373dba8ab Error - 11/3/2012 4:14:55 PM | Computer Name = RAMDELL8300-PC | Source = Application Error | ID = 1000 Description = Faulting application name: mxtask2.exe, version: 12.0.32.9, time stamp: 0x4e456b99 Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x5b4 Faulting application start time: 0x01cdb9ee54dbcf2e Faulting application path: C:\PROGRA~2\AVANQU~1\Fix-It\mxtask2.exe Faulting module path: C:\Windows\system32\MSVCR100.dll Report Id: 21868bc9-25f3-11e2-b4f8-180373dba8ab [ Broadcom Wireless LAN Events ] Error - 4/13/2012 11:03:43 PM | Computer Name = RAMDELL8300-PC | Source = WLAN-Tray | ID = 0 Description = 20:03:41, Fri, Apr 13, 12 Error - Unable to gain access to user store [ Media Center Events ] Error - 1/21/2013 12:44:38 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 8:44:37 PM - Error connecting to the internet. 8:44:38 PM - Unable to contact server.. Error - 1/21/2013 12:44:46 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 8:44:43 PM - Error connecting to the internet. 8:44:43 PM - Unable to contact server.. Error - 1/21/2013 1:44:51 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 9:44:51 PM - Error connecting to the internet. 9:44:51 PM - Unable to contact server.. Error - 1/21/2013 1:44:56 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 9:44:56 PM - Error connecting to the internet. 9:44:56 PM - Unable to contact server.. Error - 1/21/2013 2:45:01 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 10:45:01 PM - Error connecting to the internet. 10:45:01 PM - Unable to contact server.. Error - 1/21/2013 2:45:06 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 10:45:06 PM - Error connecting to the internet. 10:45:06 PM - Unable to contact server.. Error - 1/21/2013 3:45:11 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 11:45:11 PM - Error connecting to the internet. 11:45:11 PM - Unable to contact server.. Error - 1/21/2013 3:45:16 AM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 11:45:16 PM - Error connecting to the internet. 11:45:16 PM - Unable to contact server.. Error - 1/21/2013 12:19:43 PM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 8:19:43 AM - Error connecting to the internet. 8:19:43 AM - Unable to contact server.. Error - 1/21/2013 12:19:51 PM | Computer Name = RAMDELL8300-PC | Source = MCUpdate | ID = 0 Description = 8:19:48 AM - Error connecting to the internet. 8:19:48 AM - Unable to contact server.. [ System Events ] Error - 1/23/2013 8:17:41 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7001 Description = The WD Backup service depends on the WD Rules service which failed to start because of the following error: %%1058 Error - 1/23/2013 8:32:38 PM | Computer Name = RAMDELL8300-PC | Source = volmgr | ID = 262190 Description = Crash dump initialization failed! Error - 1/23/2013 8:33:11 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7001 Description = The WD Backup service depends on the WD Rules service which failed to start because of the following error: %%1058 Error - 1/23/2013 8:33:25 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7024 Description = The Windows Search service terminated with service-specific error %%-2147218173. Error - 1/23/2013 8:33:49 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7026 Description = The following boot-start or system-start driver(s) failed to load: FileDisk Error - 1/23/2013 8:33:49 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7031 Description = The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. Error - 1/23/2013 8:34:19 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7032 Description = The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: %%1056 Error - 1/23/2013 8:36:09 PM | Computer Name = RAMDELL8300-PC | Source = DCOM | ID = 10005 Description = Error - 1/23/2013 8:36:09 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7001 Description = The WD Backup service depends on the WD Rules service which failed to start because of the following error: %%1058 Error - 1/23/2013 8:48:21 PM | Computer Name = RAMDELL8300-PC | Source = Service Control Manager | ID = 7001 Description = The WD Backup service depends on the WD Rules service which failed to start because of the following error: %%1058 < End of report >