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Showing content with the highest reputation since 05/01/2021 in Posts

  1. @yardbird - this was a false positive which has been resolved in database version 1.0.40189. Thanks for your report.
    2 points
  2. Hello Malwarebytes community, We want to let you know we have just released a new version of your product, 4.3.3.116 (as needed) / 4.3.0.98 (for the most part) * component package 1.0.1292 As usual if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking "Check for updates" in Settings > General. What’s New : Improved User Experience for Teams edition Improved detection and remediation Improved Updating and installation functionality Some Issues now addressed: Fixed
    2 points
  3. Yes, that is the solution. From Panda's support they answered the same thing yesterday, but I couldn't update the information in this thread. Thank you so much for all the help. We have already been able to disable that option and now both programs live happily and together. Thanks again ^^.
    2 points
  4. When you see scam websites, give them the spam-BOT/malspam email address. The email address will get abused, sold or traded. Responding to select spam emails may increase the value of that address to malvertisers, spammers and scammers.
    2 points
  5. Hello @yardbird Let me get some fresh logs please. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your
    1 point
  6. The block is being removed. Please allow 2-4 hours for changes to take effect. Sorry for the inconvenience.
    1 point
  7. Hi, Do you have "Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option. Please turn it off and restore the files from Quarantine and re-scan. It is to detect malformed files but sometimes legit files use protection that make them malformed. Malwarebytes is still tweaking the algorithms that is why it’s off by default. If you switch it on it is assumed you are able to tell the difference between a FP and a legit detection. And if you keep it on I suggest also turn off auto quarantine. Gives you the time to
    1 point
  8. CVE-2021-21551- Hundreds Of Millions Of Dell Computers At Risk Due to Multiple BIOS Driver Privilege Escalation Flaws https://labs.sentinelone.com/cve-2021-21551-hundreds-of-millions-of-dell-computers-at-risk-due-to-multiple-bios-driver-privilege-escalation-flaws/ https://gizmodo.com/you-should-definitely-update-your-dell-computer-right-n-1846823763?scrolla=5eb6d68b7fedc32c19ef33b4
    1 point
  9. Hello, This is a Browser Guard block. I will alert the proper team to investigate. Thank you! @gonzo
    1 point
  10. Hi, Our engine format and configuration in VirusTotal is different than our consumer and corporate products’ default configuration. In VirusTotal we use a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal. This file has been whitelisted for our commercial products already and it is not detected anymore. This will eventually fix itself in Virustotal as well, as
    1 point
  11. Version 88.0.1, first offered to Release channel users on May 5, 2021 https://www.mozilla.org/en-US/firefox/88.0.1/releasenotes/
    1 point
  12. Thanks. These files are whitelisted now.
    1 point
  13. Hello, This domain envirohealth.com.au appears to have been cleaned up and the block will be removed. Thank you and let us know if you need any additional help!
    1 point
  14. I'll turn it off now. Thanks for your help!
    1 point
  15. Thanks for reporting, this will be fixed in 10 minutes.
    1 point
  16. We are definitely seeing the same thing here since the 11.3.x updates. The good news is that restarting your computer or simply installing Malwarebytes right on top of Malwarebytes should fix it. Or, if you're comfortable with the Terminal, you can try: sudo launchctl load /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist The development team is looking into it, but doesn't have an answer yet. It may be a Rosetta 2 caching bug, in which case the fix will likely be simply shipping M1-native code, which should be happening soon. (I can't say precisely how soon, of cou
    1 point
  17. @tetonbob Thank you for your fast action. I will remove Kand from my "Allowed List". Have a great day. Regards, -Phil
    1 point
  18. THANK YOU,I finally got rid of it
    1 point
  19. Reset Internet Explorer settings... Close all open windows and programs. Open Internet Explorer, select Tools > Internet options. Select the Advanced tab. In the Reset Internet Explorer Settings dialog box, select Reset. In the box, Are you sure you want to reset all Internet Explorer settings?, select Reset. Does that help..?
    1 point
  20. This is beyond my capabilities to fix, but I have confirmed it and passed it to the developer. Possibly a tweak in the infrastructure is needed. Will get back to you when I know more.
    1 point
  21. Scan is over, those three don't appear when the options are unchecked. Thanks again!
    1 point
  22. Speaking with a colleague I believe there may be a new slider "remove other AV" that is now on by default? You may be able to turn that slider off? Thank you for the feedback @EraInformatica
    1 point
  23. Hello Porthos, thanks for responding. I will wait for the support response
    1 point
  24. Hello @stanhilliard You have Kaspersky Internet Security installed and running. Can you please restart your computer and then temporarily disable Kaspersky Internet Security Right-click on the Kaspersky icon in the tray and select "Pause protection" Then see if you can reinstall Malwarebytes https://downloads.malwarebytes.com/file/mb4_offline There are a few faults recorded in the Event Logs but they could all be temporary or transitional in nature. A reboot and temporary disable of Kaspersky may correct. I would recommend t
    1 point
  25. Hello Malwarebytes Beta community, We want to let you know we have just released a quick update to the Beta of your product, version 4.3.3.116 component package 1.0.1292 If you currently have the Beta Updates Setting turned on, it means you have signed up for our Beta Updates Program and you will get the new Beta as an update. As usual if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking "Check for updates" in Settings > General. Some Issues now addressed: Issues related to redundant web blo
    1 point
  26. Short of an uninstall/reinstall, I do not believe there is any provision for that.
    1 point
  27. This file is whitelisted now. Thanks for reporting. I recommend following porthos advice to shut expert system algorithms off.
    1 point
  28. Thanks, the block will be removed. Have a great day!
    1 point
  29. Hi, These are valid detections as miners. If you installed them yourself, you can set an exclusion for them.
    1 point
  30. Hi, This is indeed a false positive by our additional machinelearning engine we have implemented. This will get fixed. Thanks for reporting!
    1 point
  31. Hello @Danielxoon Did you purchase using a different email address? The system normally can automatically link your email address to your purchase but in the ticket you submitted it did not find one linked. Thanks
    1 point
  32. The file in the link you provided in your first post is not detected.
    1 point
  33. Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help
    1 point
  34. You're welcome. I hope that the issue is quickly resolved.
    1 point
  35. Important. Very important. When you get to a quiet moment. You seem to be logged in with a user-account that does not have Administrator rights. You must LOGOFF. Restart. Login with a administrator-level rights. . In addition. There appears to be too many active / running antivirus programs. You need to determine / decide which one to keep as the single resident antivirus. And uninstall the other 2. Reports showed these 3 running. ESET Security Kaspersky McAfee
    1 point
  36. Hello. My name is Maurice. I will guide you. In Malwarebytes for Windows program, we want to do a special scan. Click Settings ( gear icon) at the top right of Malwarebytes window. We want to see the SETTINGS window. Then click the Security tab. Scroll down and lets be sure the line in SCAN OPTIONs for "Scan for rootkits" is ON 👈 Click it to get it ON if it does not show a blue-color . Next, click the small x on the Settings line to go to the main Malwarebytes Window. Next click the blue button marked Scan. When the scan pha
    1 point
  37. Hiya Jorge, How is your PC behaving now, any remaining issues or concerns.... Thank you, Kevin..
    1 point
  38. These should be fixed now. Please give 10 mins for it to take effect.
    1 point
  39. So far the latest Beta seems to have addressed this issue. Not sure if it was fixed specifically but in any case all seems good. 😎
    1 point
  40. First restart this computer. Next, Can you please try this: 1. Download the offline installer from : https://downloads.malwarebytes.com/file/mb4_offline 2. Run the installer Can you please let me know if that worked ?
    1 point
  41. Got notification on this PC that there was a new version available, Installed -- no problems so far.
    1 point
  42. Please open Malwarebytes and go to settings by clicking the small gear icon in the upper right, then select the Security tab and scroll down to the setting for Windows Security Center and toggle it off and then back on again and restart your system, then check to see if Malwarebytes is now registered with Security Center or not. Please let us know how it goes. Thanks
    1 point
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