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Showing content with the highest reputation since 11/02/2020 in all areas

  1. I'm not sure you read my entry above yours, but the app is fully closable by simply quitting it. And that should be it's normal state. Only have it open when you are doing a manual scan, check the logs or change a preference setting However, there are two associated processes that run in the background that cannot be easily prevented from running.
    2 points
  2. Hi. If you purchased subscription from the Malwarebytes website, the subscription starts from the day of purchase. If your purchase is at a retail store, of a boxed program, the subscription starts when you do the first activation after the installation. In any event, you can see the detail about your subscription term on the Malwarbytes MyAccount portal website. https://my.malwarebytes.com/en/login
    2 points
  3. I hope this is still politically correct .. While I seem to be on a win .. This is from the lovely Kimberly 👸 ..
    2 points
  4. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.
    2 points
  5. Even with Microsoft ending support of Windows 7 in January 2020 the operating system is still at almost 25% of OS market share. The numbers are going down but is still showing to be very popular almost 10 months later.
    2 points
  6. We're happy to announce the release of Malwarebytes Anti-Exploit Beta 1.13 Build 304. This is a full Beta version with premium features available to Free users: Download this Release version here Malwarebytes Anti-Exploit 1.13.1.304 Stability/issues fixed: • Fixed false detections with Macro protection in MS Office applications • Improved protection • Fixed customer issues with MS Office applications • Internal Product Improvements
    2 points
  7. Hi @nestrada and @leobando, My research team confirmed that C:\ProgramData\Apple\Installer Cache\Apple Mobile Device Support 12.0.0.1039\AppleMobileDeviceSupport64.msi was a false positive that is already resolved. You should be able to restore the file from quarantine and you shouldn't get anymore detections on it Now I'm just waiting on logs from @leobando to confirm if C:\Program Files\Microsoft Visual Studio\Shared\Packages\Microsoft.Net.Compilers.2.6.1.nupkg was also a false positive.
    1 point
  8. Hello, The block will be removed from easy-for-you.com domain. We do not block the other one (easyforyou.be) Thank you and let us know if you need any additional help!
    1 point
  9. Ok, thanks for bringing this to our attention. We've reviewed the site again and have determined it no longer warrants being blocked so we've removed it from our database. Removal should be reflected in the next database update going out in a few hours or so.
    1 point
  10. We're not here to validate legality of such programs. That is up to you and your own lawyer. As far as if the program contains malware or not then yes submitting to Virus Total for scanning is one of the best choices. If it has zero detections then it's reasonably assumed not to contain malware. Though it is also possible to have new threats that are specifically created to bypass automated detection.
    1 point
  11. There's another point I thought I should add about how Malwarebytes does things differently from most other entities in the PC security industry. While many major AV vendors keep massive databases of threats, often going as far back as the early days of Windows 95 and/or 98, Malwarebytes instead focuses on relevant threats that can actually infect your system today on the net, also known as 'in-the-wild' threats. This difference in threat targeting means that those databases I referred to that are stored in memory to optimize performance and reduce CPU cycles are much smaller than the typica
    1 point
  12. I just copied over a large folder of driver files for my PC (around 4GB) from a folder saved on my desktop (installed on a 1TB Samsung 970 Pro NVMe PCIe SSD) to a secondary drive (a 1TB Samsung 960 Pro NVMe PCIe SSD) and noticed the speed of the file copy operation was quite sluggish, only topping out around maybe 60MB/s (that's even slower than real-world USB 3.0 drive speeds and would be slow even for standard SATA SSDs, much less NVMe; the fastest consumer drive interface available at the moment) and bottoming out in the tens of KILOBYTES range (that's awful). I knew something had to be of
    1 point
  13. Consumer is the standard Premium version and Small Business version known as Malwarebytes for Teams. These are offered as stand alone products. For business includes the cloud managed endpoint protection. Since you posted here you are using a stand alone version. and the following applieas to you as well. A change is under development.
    1 point
  14. If you`ve reset and reinstalled windows to C drive, and formatted H drive, you should be good to go.. Just make sure to get your security turned on..
    1 point
  15. If you format the drive you will lose all data. Can you open Disk Management and see if the drive is recognized..
    1 point
  16. Lets wait until your system install completes and see how it responds. I would also run a thorough AV scan that will check all hard drives, if your system drive was infected it is possible your other hd may also have issues. This type of scan may take a few hours but will be well worth doing... I can give the instauctions later if you want...
    1 point
  17. Malwarebytes Windows Firewall Control support is handled by Binisoft at this time. You can contact them via their Contact page at https://www.binisoft.org/contact or by emailing support@binisoft.org. You may also find the user guide for Malwarebytes Windows Firewall Control helpful too. You can get that here: https://www.binisoft.org/pdf/guides/Malwarebytes-WFC-User-Guide.pdf
    1 point
  18. Hiya MoritzS, That sounds like its stuck, I reset my wifes laptop yesterday, it took about 40 mins start to finish. That is Windows 10 pro...
    1 point
  19. Actually, our Research Team got back to me and had the following to say about this file. Looks like it is a False Positive detection. This file isn't malicious. Some AVs just flag it because of some uncommon PE sections. The file is part of: Nieuwshub voor VRC PRO – NEW RALLY CROSS, NEW EXE RELEASED AND OTHER UPDATES (steampowered.com)
    1 point
  20. Hello, This is a MB Premium block also and the block will be removed from our side. I will also alert BG team to investigate. Thank you @gonzo
    1 point
  21. The malwarebytes application is never active when quit. There is a Malwarebytes Agent process open in the background to display and process selections from the MenuBar (and possibly other functions) and an RTProtectionDaemon open in the background that does accomplishes Real Time Protection and App Blocking if enabled. But neither of them are the actual application.
    1 point
  22. It has been fixed for most. Please do the following Uninstall and reinstall using the Malwarebytes Support Tool Please have lots of patience with the tool. The first phase is a cleanup and does require a Windows Restart. After the Restart, it may take 2 - 3 - 4 minutes till the Support tool screen shows up. Please be patient and have faith. Wait for it, whatever it takes. The 2nd phase is where it offers to do a new Install. Let me know if that clears up the issue or not.
    1 point
  23. Greetings, You should be able to disable the real-time protection components as described in this support article if Malwarebytes interferes with your exam software (though hopefully it will not and certainly should not).
    1 point
  24. The other topic was enough. I offered the most possible reason nothing is being done at this time.
    1 point
  25. 1 point
  26. The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Reputation is basically looking at the traffic volume going to a website. Low volume ends up equating to a reputation block. Sites associated with malware will always have low volume, but few sites with reputation blocks are associated with malware...hence the false positives.
    1 point
  27. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
    1 point
  28. Thanks for the FRST reports. They look good. I notice that the pc has the Brave browser, which is a fine one. I would just suggest to install the Malwarebytes Browser Guard on it. To get & install the Malwarebytes Browser Guard extension for Brave, Open this link in your Brave browser: https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee Then proceed with the setup. [ use Edge to go to the link above & also install that same Guard on it from the link above] do the same for the new EDGE browser
    1 point
  29. Thank you for the feedback. If the specific AdwCleaner version I sent was still crashing there it would have helped us to debug as we are unable to reproduce the "crash" internally so far. The good news is that the unpacked version works fine for you, so you have a workaround until we figure out what's going on :) Sorry for the hassle, but you can keep the link above until I come back to you saying the the issue is fixed and that you can resume the use of the regular AdwCleaner. Regards,
    1 point
  30. http://fliptimefriends.online/ This is a Browser Guard Block. I will Alert the proper team to investigate. While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD) Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes. Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted. @gonzo
    1 point
  31. Hello willmyboatfloat and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are bot
    1 point
  32. got a new Android moto g 7 cellphone... after 30 days now ads are starting to pop-up, appear, in the email, & home page.... need some advice on what to get, as a ad-blocker? What are the people using out there? thx. for your time have a safe weekend. cheers !!
    1 point
  33. Just do not go off on your own just now. Hold on until I do some additional research. Meantime though it seems to me we need to just "look" to see what partitions there are on the main drive of this system. To start with, we need to get this machine rebooted back into the Windows Recovery Enviroment off of the usb-flash that has the Media Created USB. So be sure to have that special USB inserted in the USB slot. Then just flip the Power Off to the pc. Wait for one minute. Then Power ON and let the machine boot off the USB. It will show the special screen off
    1 point
  34. Refund received! Case closed.
    1 point
  35. Hello again Malwarebytes community, Hoping you are keeping safe and staying strong, we have just released a new version of your product, 4.2.0.82 component package 1.0.1025 As before if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking "Check for updates" in Settings > General. What’s New in this 4.2: You can now filter out Reports with no detections from the Reports list Frequently asked questions have been added to the Help Screen Improved detection and remediation Improve
    1 point
  36. Ladies and gentlemen from our Malwarebytes Community, We want to let you know we have started rolling out a new version of your product, 4.2.3.96 component package 1.0.1122 As always, If you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking "Check for updates" in Settings > General. What’s New in this 1.0.1122 version: Added an Alert Management Setting for Teams (small business) configuration Improved prompts for Trial notifications Improved detection and remediation Improved up
    1 point
  37. Can I just commend you legends on the most interesting and helpful chain of forum posts I believe I have ever read. I have been suffering from this exact same problem in my identical Dell notebook for around ten months now and research it time and time again while systematically attempting new fixes each time I learn something new. My Hardware: DELL XPS 15 9560 8th Generation Intel® Core™ i7-8750H Processor (9M Cache, up to 4.1 GHz) 512GB M.2 Solid State Drive Storage RAM (original 16gb I removed) and I upgraded it to G.SKILL 32GB (2 x 16G) Ripjaws Series DDR4
    1 point
  38. I do not wish nor need to do anything with that, so you know. If you want to have it analyzed, there is a website that will do that. Can you please go to Virustotal website ( which is a site that many security companies use to upload and check files for potential malware. The site uses multiple search engines from several companies). Go to the link https://www.virustotal.com/gui/home/upload You will see Choose file button. Click that as a first step. You will then see a dialog grid from Windows. . As to the Windows 10 setup with the Media Creation tool, had you booted
    1 point
  39. Hello, Thank you for contacting us, it will be reviewed. Have a great day!
    1 point
  40. I was moved by this, so I wanted to share it with all of you (my friends) From a grocery store manager: I manage a grocery store. Here's some things everyone should know: 1. I don't have toilet paper 2. I don't have sanitizer 3. I run out of milk, eggs and meat daily 4. I promise if it's out on the shelf ... it's not in a hidden corner
    1 point
  41. We are actively working on an update to this installer process. It should be ready before too long Thank you for your patience
    1 point
  42. In most cases exclusions are not needed. Are you having signs of an issue @IdefixPC Please see the following article https://support.malwarebytes.com/hc/en-us/articles/360038522974-Malwarebytes-for-Windows-antivirus-exclusions-list If you need further assistance though please let us know Thank you
    1 point
  43. Its interesting to note the first 10 words quoted there: "It is clear that the warmer we make the Arctic". That makes a basic presumption that climate change/global warming is 'all our fault'. I worry that some are not seeing the wood for the trees. Whilst not denying that our activities are making a contribution to climate change it is not the whole story. Our planet's temperature and climate has varied widely over the ages, in small cycles (there is a recognised 60 year climate cycle due to variation of our orbit of the sun) and in much larger cycles leading up to ic
    1 point
  44. There are literally 4 other threads about this on the first page. Malwarebytes knows they're wrong (or have at least accepted that people are angry about it) and are intending to change how it's done, but they dont know when. Which mean it could be a very long time.
    1 point
  45. Just now listened to the original in live tv, but couldn't find it in YT , so hv to go with the available.
    1 point
  46. Some people are experiencing difficulty with enabling Real-Time Protection (RTP) features in Malwarebytes for Mac. If you are having trouble with that, first open the Malwarebytes app and see if it shows any instructions in the main window. For example, if it says, "Hang on, there's a gap in your protection," click the "Turn on protection" button below that message. The app should walk you through the process of doing whatever is needed. For more information on how to enable RTP, see the following pages: https://support.malwarebytes.com/hc/en-us/articles/360038479294-Download-and-ins
    1 point
  47. I cant do anything with the suspect program you mention. If you want, if you have a executable-type-program you suspect, you can upload it to Virustotal for analysis. The site uses multiple search engines from several companies). Go to the link https://www.virustotal.com/gui/home/upload You will see Choose file button. Click that as a first step. You will then see a dialog grid from Windows. . You can save all your personal files, documents, personal folders to offline media. As far as doing a clean install of Windows 10, there are good guides online. A Windo
    1 point
  48. I've reviewed the report from the Microsoft Safety scanner ( which found some trojans as well as hacktools ) and the log from the FRST script run, which also shows trojans still present. One or more of the identified infections may potentially be related to a rootkit component which is difficult to remove. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (back doors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Wind
    1 point
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