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Showing content with the highest reputation on 08/02/2021 in all areas

  1. Yup, we detect XCSSET, though we call it OSX.DubRobber. Some commentary on the Kim Komando article: There are a number of factual inaccuracies... examples: There was no "jump" from macOS to other apps This was NOT the first upgrade to XCSSET This did not give it any better ability to run on M1, as the malware is mostly written in AppleScript The article recommends a program that we detect as a potentially unwanted program Kim Komando has absolutely no credibility in the security space at a very minimum. (I'd extend that to say she has absolutely no credibility, but ...)
    2 points
  2. It is most likely a temporary file. This was a heuristic detection and you may want to consider disabling "Use expert system algorithms to identify malicious files" under Settings > Security> Scan option. The setting is disabled by default and is experimental and can cause FPs. Thanks for reporting.
    1 point
  3. This should be fixed now. Thanks for reporting.
    1 point
  4. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you
    1 point
  5. Hello, thanks for bringing this to our attention. We've reviewed the site again and have determined it no longer warrants being blocked so we've disabled the block in our database. Removal should be reflected in the next database update going out in a few hours or so.
    1 point
  6. Malwarebytes community, We want to let you know we recently released a hotfix to your product, version 4.4.4.126 component package 1.0.1413 As usual, if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking "Check for updates" in Settings > General. Hardened Brute Force Protection (RDP) Thank you so much. -Erix
    1 point
  7. First, let me clarify that I'm not the product manager for Browser Guard, so I can only answer as a fellow user (albeit one with some inside knowledge 🙂). Thus, I can't answer all these questions. However, regarding that warning, that is displayed by Safari for ANY extension that has permission to see the webpage content. It does not matter what the extension actually does with that content... Safari simply wants to let you know that it can access the content. This is a good thing to be aware of. We say that we're not collecting any of that data, but a less reputable developer could lie about that. Worse, a developer may not be collecting data, but may sell their extension to someone who then secretly starts using it to collect data. (This is a common problem with older Chrome extensions that the owner no longer cares to update.) So, it's reasonable for Safari to show such a warning, even if the developer claims not to be collecting data. Ultimately, it's an individual decision what you do about that warning. Part of that depends on how much you trust Malwarebytes. For problems with the functionality, I'd have to refer to @gatortail.
    1 point
  8. Note that, although the extension can see those things, no data is shared with Malwarebytes. That said, I can understand why granting that permission is uncomfortable. So, there are a couple things you can do, short of denying access globally which would affect the extension's ability to protect you. 1) Set it to be allowed for all sites, but then change the setting to Deny for specific websites. 2) Set it to Ask, in which case it will ask you for every website. Safari will then remember your choice for that site. Option 2 is probably the safest compromise, but also could become irritating.
    1 point
  9. The iOS Privacy app was released globally this morning and is propagating out to servers now.
    1 point
  10. Thank you for your help. Attached file will be verified.
    1 point
  11. Re my Windows 7 Ultimate SP1 update situation, I can definitely confirm that installing only KB4474419 was enough for Malwarebytes to update itself to 4.4.4.126, 1.0.43778 Update package , 1.0.1404 Component Package. Previously, I was all set to install every update noted in Advanced Setup's post. From his list, the only update I already had was 3140245. I was missing 3020369 (tho I have 3020370), as well as 3125574 and 4490628. The list also shows 4516655 and 4516065, following 4474419. I haven't bothered with those two, but maybe they might be required for some future Malwarebytes update? Re the update process itself, it's a while since I've been in the thick of PC work, and have somewhat lost the plot (81 y.o) but I managed to run the msu for KB4474419 that you'd linked and it was only necessary to get offline, then re-liven Windows Updates (which has been off for 2-3 years) after which Windows found the msu without me pointing to it, and installed it. After rebooting I got back online and Malwarebytes updated itself. Quite painless! Thanks Imacri, Porthos and Advanced Setup 🖖. Live long and prosper!
    1 point
  12. Hello Jimmie. Good morning. The BitDefender driver bddci.sys is removed. That is the major goal of the exercise. The Windows System File Checker made a correction on some system files. Power2GoExpress11 you can start manually as long as the program is still installed. It's only the entry for its auto-start that was removed. Not the program itself. I am glad to read that things look good. If there is nothing else you need, I will move this topic back to the regualr MB for Windows. Cheers.
    1 point
  13. This is for Jimmie only ! Hello @Jimmie My name is Maurice. Porthos has advised me you need specific assistance. This here is to help you remove one BitDefender driver that is still on your system. Please do not be using other apps or web browsers during this next procedure. Only use web browser for purpose to get to this forum. [ 1 ] As a next basic step, Please set File Explorer to SHOW ALL folders, all files, including Hidden ones. Use OPTION ONE or TWO of this article https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html [ 2 ] We will use FRSTENGLISH.exe on Downloads folderr to run a custom script. The system will be rebooted after the script has run. This custom script is for JIMMIE only / for this machine only. This custom script is intended to remove 1 BitDefender driver. NOTE-1: This script will run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. Please be sure to Close any open work files, documents, any apps you started yourself before starting this. If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached, please disconnect any of those. Please save the (attached file named) FIXLIST.txt to the C drive user Download folder Start the Windows Explorer and then, to the Downloads folder. RIGHT click on FRSTENGLISH.exe and select RUN as Administrator and allow it to proceed. Reply YES when prompted to allow to run. to run the tool. If the tool warns you the version is outdated, please download and run the updated version. IF Windows prompts you about running this, select YES to allow it to proceed. IF you get a block message from Windows about this tool...... click line More info information on that screen and click button Run anyway on next screen. on the FRST window: Click the Fix button just once, and wait. You will see a green progress bar start. This run here should be fairly quick. If you receive a message that a reboot is required, please make sure you allow it to restart normally. The tool will complete its run after restart. When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run. Please attach the FIXLOG.txt with your next reply later, at your next opportunity After the system has restarted & Windows has settled back in, please advise as to the original issue. Cheers.
    1 point
  14. Seems like you have some Bit Defender leftovers.Bit Defender has known issues with Malwarebytes that cause blue screens.. Please run their uninstall tool. https://www.bitdefender.com/uninstall/ As for the Beta, It is safe.The final will come out after enough users have installed the beta and enough telemeter is gathered.
    1 point
  15. I'm sorry the software isn't working properly but we'll do our best to help. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply Thanks
    1 point
  16. AdvancedSetup: thanks for your response. I actually knew that, it turned out to be in my MBAM notes, but I forgot to set it in my haste in the reinstall. Thanks much again.
    1 point
  17. Hi @stvvv, On some phone models, g21news.com comes default at the default browsers (usually Chrome) homepage. Here's how to change the homepage on Chrome: Settings > Homepage Change the Open this page to Chrome's homepage or change the g21news.com link to whatever URL you like If you've already done this, and it keeps making the homepage g21news.com, then there could be something else going on. What make/model of phone do you have? Nathan
    1 point
  18. Hi @Chipperbad, If you could send me an Apps Report as well (instructions in my post above) that would be super helpful! It sounds like UMX and the Settings app is at it again: https://blog.malwarebytes.com/android/2020/01/united-states-government-funded-phones-come-pre-installed-with-unremovable-malware/ I have been looking into this for awhile now, and even have a UMX test phone. Unfortunately, I haven't been able to reproduce what everyone is seeing myself. However, if I have enough proof that the Settings app is indeed causing issues again, I'll go ahead and add a detection. Nathan
    1 point
  19. Hi @ScciVcci, If you could send me an Apps Report, I can look further into this for you. To send an Apps Report with Malwarebytes for Android use the following instructions. 1. Open the Malwarebytes for Android app. 2. Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
    1 point
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