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Showing content with the highest reputation on 06/04/2021 in all areas

  1. We want to let you know we have just released a new version of your product, 4.4.0.117 component package 1.0.1318 As always, if you don't want to wait for the 'Update Available' notification, go right ahead and retrieve the update manually by clicking "Check for updates" in Settings > General. What’s New in this 1.0.1318: Continued Reduced redundancy for Web Blocks when integrated with Browser Guard Help Page for Teams Improved Trial notifications for Teams Enhancements for WSC integration at Upgrades Enhanced update functionality Improved detec
    3 points
  2. Yes, that is good. You may close the Powershell window. Thanks. Let me suggest you do one scan with Adwcleaner to check for adwares. It will not take much time, First download & save it https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner Then do a scan with Adwcleaner https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean Attach the clean log.
    1 point
  3. Thanks for that log. Bravo, Now a inquiry that does not take much time at all. Request a new query report using Windows Powershell. This is just a inquiry to the system for the Edge browser. Start a Elevated Powershell command prompt-window. On the Windows taskbar, on the Search box, type in powershell Wait and look for the results list. Click on the line that shows Powershell with "Run as Administrator". Then you will see the Powershell window. Into that, we want to Copy & Paste this entire line as is Get-AppxPackage *uhelpshow* then tap t
    1 point
  4. I have read this last note. I need to convey the significant importance of removing UHelpShow from EDGE browser. It is related to the beast we have been trying to remove. Perhaps I should refer you to Tenforums to remove the EDGE browser altogether. Then if you still want EDGE, then you could re-install it from Microsoft. I need for you to attach the last Fixlog from the last run. By the way, it is quite possible that now you will have a easier time to remove uHelpShow since this last run removed the quick link shortcut to Edge. That is why I would appreciate you doin
    1 point
  5. When you get to a point where you are caught up. There is a very pesky Extension on the EDGE browser that is tied to the pest at hand. It is named uHelpShow You need to remove / uninstall that Extension on the EDGE browser Edge Extension: (uHelpShow) Apply the methods in this guide at TenFroums https://www.tenforums.com/tutorials/166175-how-add-remove-extensions-microsoft-edge-chromium.html Next, a new Fixlist. Do the same that I had you do on the last Fix run. There is just 1 odd looking quick link to Edge. This fix ought to remove it.
    1 point
  6. I believe it's based on views per day ? Not sure, I hear you though as sometimes it does allow you. Just keep in mind ALL of the outlets from the Times and Wall Street Journal are not always FREE to read. Hit or miss so I try not to use them. Too many resources these days to play that game in my opinion.
    1 point
  7. Go ahead and run the one I provided. Go forward. We can do more later.
    1 point
  8. I understand you / I hear you. Just please know this type of pest we are dealing with uses different named ways to achieve its persistence. I await the report result from this last custom Fix.
    1 point
  9. Correction note: The last FRST showed a hidden folder named C:\ProgramData\Kmmxw Hopefully this last script run will remove it.
    1 point
  10. You can find FRSTEnglish in your downloads folder. Place the fixlist in the download folder Then run the FRST program and click the FIX button
    1 point
  11. 1 point
  12. . @Porthos That worked fine. Thanks. .
    1 point
  13. Thank you for kind support
    1 point
  14. Hello, This domain appears to have been cleaned up and the block will be removed. Thank you and let us know if you need any additional help!
    1 point
  15. Now it 404, probably not an issue any longer but staff will respond asap.
    1 point
  16. You 40x page is up in the blog. But the issue is the script pointed out to you.
    1 point
  17. You should, they are pretty fast, had to do one foe my site in the past, That is why I the contact info handy.😎
    1 point
  18. Be sure you do the task above ( from earlier preceding post of mine.) What follows is 2 things to do. ( 1 ) We need to insure that Windows is set to SHOW ALL folders & files. Use Option ONE or TWO of this guide. https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html ( 2 ) There are a few suspicious things that need checking out, like a couple of odd looking scheduled tasks, a odd EXE, a odd DLL. This script will also run the Windows System File Checker to check some Windows system files.
    1 point
  19. Now deal with quttera listing on VT, the rest are clear now from what I see. https://www.virustotal.com/gui/url/d7ca874295d100c48b01305e7c8d88f495adbbdbeedc44db47bf210bb3a0e95b/detection Report incorrect detection or false positive on helpdesk.quttera.com or send an email to support@quttera.com
    1 point
  20. I think the issue is it takes Virus Total time to re sync the results from the reporting vendors. Now staff has to dig deeper manually and that is also time consuming. Staff are all working remotely and scattered across the world and in different time zones as well.
    1 point
  21. Just wait until staff goes online again. No new topics needed, I removed the other one.
    1 point
  22. Hiya margiela, 2 out of 69 scanners at VirusTotal is not really evidence, I`ve also uploaded to Jotti, that site gives all clear. i`ve also run custom scans with Malwarebytes and Zemana, both give clean bill of health. The security programs that flag that file on your sytem are not known to me, never even heard of them. I`d say they have to go down as false positives (FP`s) Continue to finish up: Uninstall the following: Sophos AV http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/
    1 point
  23. This topic is raised by at least a couple of users each time there is a difference. What you see is the "installer" version NOT the actual program version. ALWAYS ignore this difference.
    1 point
  24. Hello @Xauma95: Not quite. Also, as @treed tells us above, MBG for Mac Safari will be managed by a different internal Malwarebytes team. I'm sure we all look forward to that day. Reference: https://forums.malwarebytes.com/topic/274966-malwarebytes-for-mac-410/?do=findComment&comment=1460845 As a generality, you may additionally wish to monitor https://forums.malwarebytes.com/forum/252-malwarebytes-browser-guard/ or possibly https://forums.malwarebytes.com/forum/70-beta-testing-program/ if it's first offered for beta testing before release. Thank you.
    1 point
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