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Showing content with the highest reputation on 10/04/2020 in all areas

  1. Hello, I Wrote a program in order to check Windows 10 PC for my enterprise. The program check and can configure Windows 10 with our software (LGPI). I work for Pharmagest Welcoop Solution in France. I would like you to check my program PCInfo.exe in order to see that i is not a virus. Malwarebytes detect my program as a false positive MachineLearning/Anomalous.96% thank you in advance PCInfo.zip
    1 point
  2. You should just need to restore from quarantine and any changes made should be undone
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  3. Thanks for reporting, this will be fixed in the next 10 minutes.
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  4. You're quite welcome. I will go ahead and close your topic and wish you well. Take care and stay safe out there
    1 point
  5. Please do the following and we can take a look at what's going on with your installation and determine if you're logged in as an admin: Download and run the Malwarebytes Support ToolAccept the EULA and click Advanced tab on the left (not Start Repair)Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Thanks
    1 point
  6. Greetings, Please try restarting the system, then see if you are able to restore the item. Sometimes an item cannot be restored because it has also been marked for DoR (Delete on Reboot) by Malwarebytes after being quarantined, so Malwarebytes will prevent the item from being restored until the DoR process has run, otherwise you'd end up restoring the file and having it permanently deleted with no backup copy in quarantine due to the DoR process removing it on restart. If that doesn't fix the error, please ensure that you are running in an administrator account and that Malwarebytes
    1 point
  7. Good morning. I take it that the last scans with Malwarebytes for Windows have reported no malware and no P U P. I suggest a different scan with a different tool. TrendMicro HouseCall scan https://www.trendmicro.com/en_us/forHome/products/housecall.html First, Download & Save to your Downloads folder the appropriate HouseCallLauncher Once the download is complete, go to where the Housecalllauncher is saved & double-click it to start it. The program will check with TrendMicro & do a update run. Next it will show the Disclosure window. Click Next to
    1 point
  8. Good morning. Thanks for the ESET scan log. The run is very worthwhile. I would like this next run with Malwarebytes for Windows. Run a scan with Malwarebytes. Start Malwarebytes from the Windows Start menu. Click Settings ( gear icon) at the top right of Malwarebytes window. We want to see the SETTINGS window. Then click the SECURITY tab. Scroll down and lets be sure the line in SCAN OPTIONs for "Scan for rootkits" is ON Click it to get it ON if it does not show a blue-color Now click the small X to get back to the main menu window. Click the SCAN button
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  9. You will have to create a support ticket as we do not access to the licensing system on the forms. Response times are long currently taking 5-7 weekdays. Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help
    1 point
  10. Hi @Don0819, Yes, I believe beta build have couple of improvements for Catalina and beta Big Sur. Please try the beta build and let us know if there was any change with crash.
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  11. Hi @Don0819, Also, give a try with our beta version on Catalina.
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  12. Hello. Let just mention, that since you are a relatively new member, the forum does not allow you to Edit your post once it has been published on the forum. As to some of the factors you mentioned 2 posts ahead, we need to unpack and put things in proper categories with proper separation. These need to be in a separate category. Those are some sort of Windows glitches. We can address those separately later on. The Block events & notices by the web protection of Malwarebytes for Windows are entirely separate. NOTE: The ESET scan found and removed 8
    1 point
  13. Hi Billy. Please only reply here to this topic. Please also know that help is thru this thread-topic. Not by personal message. Your very last post would tend to indicate some oddity with the Windows O S ( and not necessaruly some "infection") Lets do these next 2 scans to check for malware / viruses. [ 1 ] You can check this system using another free tool at Microsoft. For another opinion. The Microsoft Safety Scanner is a free stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system.
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  14. Thank you. Take a minute, and tell me just How, where, by what was there a "trojan" ? what presented the info ? what else did it say ?
    1 point
  15. Hi Billy. I have to ask whether you followed just exactly what I wrote about "Gather logs". ? Did you happen to click on some other spot ? like repair ? Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy an
    1 point
  16. Hello @WilliamWilliam My name is Maurice. Let me know what name you prefer to go by. I would appreciate getting some key details from this machine. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Do have patience while the report tool runs. It may take several minutes. Just let it run & take its time. You may want to close your other open windows so that there is a clear field of view. Download Malwarebytes Support Tool Once the fi
    1 point
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