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Showing content with the highest reputation on 09/12/2020 in all areas

  1. Greetings, Thanks for the feedback. Just to clarify, are you referring to the option Use artificial intelligence to detect threats (scans may take longer), or are you referring to the newer Use expert system algorithms to identify malicious files which was introduced more recently?
    1 point
  2. Without logs there is not much we can do for you. Only thing to ask are you still using Webroot?
    1 point
  3. Hello @Aridane Please open Malwarebytes and check for updates and this issue should now be resolved. Thank you for your feedback and letting us know. On another note, I would still recommend you consider running the clean up script I provided you above but the choice is yours. The main issue you reported should now be resolved. Cheers
    1 point
  4. Hello @Aridane Can you please provide logs, and screenshots to confirm this behavior. The logs you provided are both for 4.x and not for 3.x - I am unable to duplicate this behavior on version 3.8.3 which was the last 3.x version we pushed out. From your logs. Computer 1 Controllers Version: 1.0.1045 Database Version: 2020.09.11.13 Update Pkg Version: 1.0.29683 Installer Version: 4.2.1 Computer 2 Controllers Version: 1.0.1036 Database Version: 2020.09.11.13 Update Pkg Version: 1.0.29683 Installer Version:
    1 point
  5. Hello @Aridane Thank you. I have confirmed your results and have posted to our Dev Team for review. I will try to update you shortly. At this time I'm not aware of a workaround as the main service is removing the file.
    1 point
  6. Scan times will be the same on both free and paid. I would suggest only running the standard scan as the others are needed. Malwarebytes is not designed to function like normal AV scanners and uses a new kind of scan engine that relies mostly on heuristics detection techniques rather than traditional threat signatures. Malwarebytes is also designed to look in all the locations where malware is known to install itself/hide, so a full or custom scan shouldn't be necessary, especially on any sort of frequent basis (like daily), especially since the default Threat Scan/Quick Scan checks
    1 point
  7. If you are running a macOS Big Sur beta, we would appreciate your help testing version 4.6 on Big Sur. (If you don't have Big Sur, we'd still appreciate if if you took a look! ) This release has no new features since 4.5, just bug fixes and Big Sur compatibility. Reporting issues Any issues found can be reported by starting a new topic on this forum. Please include: macOS version a description of the issue steps required to reproduce the issue screenshots, if applicable Installing the beta To download the beta, simply click here: http
    1 point
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