ulziethegreat Posted October 26, 2013 ID:746544 Share Posted October 26, 2013 Detecting multiple malware when scanning additional items on your system, but when i click jump to file location it doesn't show the exe or the dll file?.. is this a false positive or really malware hiding? Link to post Share on other sites More sharing options...
sUBs Posted October 26, 2013 ID:746549 Share Posted October 26, 2013 Hello, welcome to Malwarebytes forum. Unfortunately, I do not have your netbook in front of me. So I cannot see what's going on. I require your assistance to read this > https://forums.malwarebytes.org/index.php?showtopic=3228 Link to post Share on other sites More sharing options...
ulziethegreat Posted October 26, 2013 Author ID:746551 Share Posted October 26, 2013 why the malwarebytes is detecting multiple malware and i tried to scan using Eset and Kaspersky no malware detected. When i click jump to file location i can't see the exe or the dll file in my hard drive. can you help me thanks in advanceMBAM-log-2013-10-25 (13-07-28).txt Link to post Share on other sites More sharing options...
sUBs Posted October 26, 2013 ID:746553 Share Posted October 26, 2013 Thank you. This may take some time. Kindly subscribe to this thread to receive notifications so that you may be alerted when someone replies. Link to post Share on other sites More sharing options...
ulziethegreat Posted October 26, 2013 Author ID:746554 Share Posted October 26, 2013 finished thank you sUBs Link to post Share on other sites More sharing options...
sUBs Posted October 26, 2013 ID:746555 Share Posted October 26, 2013 After consultation with a colleague, we suspect that your machine may be suffering file system corruption. When this happens, our scanner may have trouble reading & result in erroneous detections. Please run Windows Chkdsk to fix the file system. After that, do a re-scan. If you still receive erroneous detections, please reply back to this thread. Thank you. Link to post Share on other sites More sharing options...
ulziethegreat Posted October 26, 2013 Author ID:746588 Share Posted October 26, 2013 hi sUBs after i've finished Chkdsk, defrag the disk, and re-scan. I'm still receiving erroneous detections, Link to post Share on other sites More sharing options...
Staff shadowwar Posted October 26, 2013 Staff ID:746659 Share Posted October 26, 2013 I think your problem may be with something blocking the scanning of the files. What other security software do u use? I am going to see if i can get someone from support to help you with this. Link to post Share on other sites More sharing options...
ulziethegreat Posted October 26, 2013 Author ID:746686 Share Posted October 26, 2013 i've run the chkdsk twice and read the report at the event viewer. Checking file system on C:The type of the file system is NTFS. A disk check has been scheduled.Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 173568 file records processed. File verification completed. 267 large file records processed. 0 bad file records processed. 2 EA records processed. 76 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 219972 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 173568 file SDs/SIDs processed. Cleaning up 5 unused index entries from index $SII of file 0x9.Cleaning up 5 unused index entries from index $SDH of file 0x9.Cleaning up 5 unused security descriptors.Security descriptor verification completed. 23203 data files processed. CHKDSK is verifying Usn Journal... 35100784 USN bytes processed. Usn Journal verification completed.CHKDSK is verifying file data (stage 4 of 5)... 173552 files processed. File data verification completed.CHKDSK is verifying free space (stage 5 of 5)... 7789118 free clusters processed. Free space verification is complete.Windows has checked the file system and found no problems. 103796963 KB total disk space. 72286032 KB in 142351 files. 76192 KB in 23204 indexes. 0 KB in bad sectors. 278267 KB in use by the system. 65536 KB occupied by the log file. 31156472 KB available on disk. 4096 bytes in each allocation unit. 25949240 total allocation units on disk. 7789118 allocation units available on disk. Internal Info:00 a6 02 00 be 86 02 00 a9 9a 04 00 00 00 00 00 ................9e 04 00 00 4c 00 00 00 00 00 00 00 00 00 00 00 ....L...........00 61 0f 00 50 01 0d 00 50 01 0d 00 00 00 0d 00 .a..P...P....... Windows has finished checking your disk.Please wait while your computer restarts. Link to post Share on other sites More sharing options...
ulziethegreat Posted October 26, 2013 Author ID:746687 Share Posted October 26, 2013 still detecting many malwares other security apps?i use only Eset, Malwarebytes, and the Autorun Virus Remover..thanks Link to post Share on other sites More sharing options...
Staff screen317 Posted October 26, 2013 Staff ID:746691 Share Posted October 26, 2013 Hello, Please boot into Safe Mode and run a Quick Scan with MBAM. Do the detections persist in Safe Mode? Link to post Share on other sites More sharing options...
ulziethegreat Posted October 27, 2013 Author ID:746883 Share Posted October 27, 2013 no detection at all when i try to flash scan in safe mode.. what is the problem sir?... Link to post Share on other sites More sharing options...
ulziethegreat Posted October 27, 2013 Author ID:746935 Share Posted October 27, 2013 but still has many detections in normal mode. Link to post Share on other sites More sharing options...
Staff screen317 Posted October 28, 2013 Staff ID:747203 Share Posted October 28, 2013 Hi, Please temporarily disable your antivirus, then try running a scan again. We may need to set exclusions. Link to post Share on other sites More sharing options...
ulziethegreat Posted October 28, 2013 Author ID:747237 Share Posted October 28, 2013 it worked when i tried to Disable Eset Nod32 7 no detection at all.. Link to post Share on other sites More sharing options...
Staff shadowwar Posted October 28, 2013 Staff ID:747318 Share Posted October 28, 2013 till Screen gets back. Add these files to your eset file exclusions C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sys And see if there is any change. Link to post Share on other sites More sharing options...
ulziethegreat Posted October 28, 2013 Author ID:747387 Share Posted October 28, 2013 i've tried but no luck, i think the HIPS on Eset is blocking Malwarebytes, when i tried to disable HIPS no malware detected Link to post Share on other sites More sharing options...
Staff malicide Posted October 28, 2013 Staff ID:747577 Share Posted October 28, 2013 Hello ulziethegreat! To help us replicate this issue could you please run the following DDS scan and post back both logs. Thank you =) Download DDS and save it to your desktop from here or here or hereDisable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logsDDS.txtAttach.txt Link to post Share on other sites More sharing options...
ulziethegreat Posted October 29, 2013 Author ID:747648 Share Posted October 29, 2013 thanks for all the quick response. Eset already fix this issue. Link to post Share on other sites More sharing options...
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