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  2. Hmmm... That's not good. See if you can open Windows Defender and see if Controlled Folder Access is on or not. If it is try turning it off
  3. Thank you @AdvancedSetup I am already in contact with Comodo Valkyrie team to have this reviewed as well Thanks for your help on this!
  4. I will submit a request for review to our Browser Guard team https://sitecheck.sucuri.net/results/conversiobot.com Outdated Software Detected PHP under 7.4.6 Comodo Valkyrie Verdict https://www.virustotal.com/gui/url/d952845b910d4ad72d8475a6d71e5cfbfaa8a523a0e1264cbd84070355734386/detection Thanks
  5. From other community members, usually a matter of minutes to a few hours. From staff members within 24-hours during business hours (week days). Things seem to stack up over weekends, so Mondays are always busy days. Most, but not all staff members are on the US West Coast where I am.
  6. hiya, no prob its 8am here so not going to bed system protection was on and now manually trying to make a restore point which failed " Access denied (0x80070005)"
  7. Windows Resource Protection found corrupt files but was unable to fix some of them. I'm assuming it's late for you and you probably need to get some reset too. We can pick up on this again sometime tomorrow if you like. I will probably need this log C:\Windows\Logs\CBS\CBS.log
  8. Error: (0) Failed to create a restore point. Please enable System Protection and create a new Restore Point
  9. Hi @thisisu We have delisted the website from most of all blacklisting. We had the site cleaned and McAfee already delisted the site. We are waiting on ForcePoint, QuickHeal and Phishtank to remove the blacklisting. Please scan the site again and let us know. Thanks in advance!
  10. Hello, After enquiring on this forum, what is the usual turn around time for getting a response? Thanks, Huy
  11. finally finished! I have restarted and please find attached the log files Addition.txt Fixlog.txt FRST.txt
  12. I just completed an In-Place Upgrade for windows 10. Right now, I can open up Google chrome and I can open the updates and security window in the settings menu. I forgot to mention that before, there were no icons on the taskbar. After completing the In-Place Upgrade, I have icons on the taskbar. As far as I can tell, the In-Place Upgrade for windows fixed the issues that I was having. I am currently updating windows and I plan on using malwarebytes to help protect my computer. Is there anything else that I can do to prevent issues like this from happening again? T
  13. Today
  14. I'll have to do this tomorrow cause of work, just wondering since you said disable antivirus do I disable malwarebytes too when installing all 3 of the programs?
  15. Okay, thank you for the feedback. We'll check and see why it's not visible to you.
  16. I'm sorry for the delay. I have asked to see if anyone is available to reply sooner. Thank you
  17. Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST
  18. Unless this is a new computer you may want to uninstall the following via Control Panel Dell SupportAssist
  19. Thanks again for your reply! I'm sorry for my late reply. I have done as you say, I'll attach the report. By the way I didn't got prompted about Windows *SmartScreen protection* Thank You. Addition.txt FRST.txt
  20. It depends on how the computer is setup but normally there is C:\Windows\memory.dmp
  21. I've sent you a Private Message @Buckwheat
  22. Laptop 2: Okay will do just working through the list now... For the blue screen, would there be any error info logged anywhere?
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