Jump to content

All Activity

This stream auto-updates     

  1. Past hour
  2. Please remove uvests.com from your blacklist. There was a malware issue weeks ago, but it has been clean ever since.
  3. N.B. I do have a question at this time. What is the active / resident antivirus presently on this machine? Is it Kaspersky ?
  4. I am unable to get it to load into Regular windows. It reboots after getting to the Windows 10 logo/spinning wheel part. 😨
  5. Without change I would assume it would create the same issue. It's up to you but better to get it working when not needed then to find you need it and it won't work. Let me know Thanks again Ron
  6. Yes I agree, Chrome needs a fresh clean reinstall to root out Conduit.. Make clean install of Google Chrome, see if that clears the issue... If your Chrome Bookmarks are important do this first: Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks..... For your Passwords go here: https://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/ Continue for a clean install: Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html Next, Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter... In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard" A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server... Continue to next step to completely Uninstall Chrome.... Next. Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!! Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata) For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Install Google Chrome : Next, Import your Bookmarks... (instructions in the first step) Import Passwords... (instructions in second step above) Next, Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en Does that help
  7. You cannot backup installed software. It must be reinstalled. You can use this method to backup data https://answers.microsoft.com/en-us/windows/forum/windows_10-update/rescue-files-when-windows-wont-start/862c143f-9239-4e63-8968-635e8ba9efd6 You could also use this software to build a USB disk to have a GUI for copying files. Don't expect it can fix Windows - you can try but if Windows can't repair itself then I don't think this software will either. We just want it for the GUI to copy files to your external hard drive. https://www.paragon-software.com/free/rk-free/
  8. I was working on this write up here, before I got your very last message. I do not know why your system is doing the reboots. ! Thanks for that preceding information. Lets not try any further Windows Update. I am going to be referring you to the Sysnative forum for help on that. . I am very much hoping you can do all of the that follows in Normal mode of Windows. Without spending a whole lot of time; lets just have you look at the status of some Windows 10 services. Press and hold the Windows-flag-key on keyboard and tap the *R* key to get the RUN menu option. type in services.msc and press Enter key. The list of Windows services should be displayed in alpha order. If they are not, click once on the column titled "Name". Locate DCOM Server Process Launcher then right click on that line and go to Properties. In the Startup type select Automatic. look on the Status column for that service. IF it does not show Running .... then look on the upper left corner and click on Start service. Scroll down the list. Look for "Remote Procedure Call ( RPC )". Does it show in the list as Running? If it does not, then click the line "Remote Procedure Call ( RPC } to be sure it is selected look on the upper left corner and click on Start service. Scroll down the list. Look for "RPC Endpoint Mapper". Does it show in the list as Running? If it does not, then click the line "RPC Endpoint Mapper " to be sure it is selected look on the upper left corner and click on Start service. Scroll back UP the list. Look for "COM + Event System". Does it show in the list as Running? If it does not, then click the line "COM + Event System " to be sure it is selected look on the upper left corner and click on Start service. . Scroll down the list. Look for "Shell Hardware Detection". Does it show in the list as Running? If it does not, then click the line "Shell Hardware Detection " to be sure it is selected look on the upper left corner and click on Start service. . I am very much hoping you can do all of the above in Normal mode of Windows. After this, I may have you do one or 2 scans just as a safety check to see that there is no infection now. Then I am going to refer you to SYSNATIVE forum for other help on Windows and on Windows Update. Sincerely,
  9. I discovered this in my junk mail about five times at first glance. It referred to two passwords which I haven't used in many years to sites I've probably long since disused. My passwords are much stronger these days. They claim to have put malware on my computer and then removed it. The laughable part is the webcam recording. I'm a terminal cancer patient and sex is the furthest thing from my mind and body. The only thing they may be catching a video of is me vomiting into a pail next to my bed. LOL!!! I'm not going to worry too much about it as any information they may have gotten with those old passwords are most likely obsolete.
  10. Hi, Can you provide logs?
  11. That was my next step after looking at the logs. But good job you fixed it. If you have any other issues post the logs otherwise good job and best wishes.
  12. I already downloaded the MB repair tool. After the repair my system had to reboot. Once back in Windows, the icon was back in the systray. And also another application I was having trouble with was also fixed. LOL. I'll try to attach the log file. But thanks for the reply, and willingness to help. mbst-fix-results.txt
  13. So... something slightly alarming. I can't load into regular Windows 10 anymore. It constantly reboots. Never gets to the login screen. I can get to safe mode just fine via f8.
  14. If you get us the logs mentiond in the automated reply that would help
  15. Malwarebytes scan is above. The FRST log is attached. Note: I restored my Chrome folder after I discovered these method you suggested deleted some important browser history yet didn't remove the PUP, so that may be reflected in the FRST scan. Also, I may have to reinstall Chrome now since one of my accounts is malfunctioning after the restore. Because of this, I may just live with the PUP since it may be related to one of my Chrome extensions that I use. But I'm willing to try a bit more if you're confident that this can be removed without negative consequences. I appreciate your help thus far. FRST.txt
  16. Today
  17. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  18. Up until recently, the MB icon was loaded in the system tray with every boot-up of Win10x64. But just recently it has stopped putting the icon there. The option to have this load in the ST is grayed out and can't be turned on. Any idea why this is happening, and what I can do about it?
  19. How to backup installed software? I have an external HDD to do backup.
  20. In theory it should not remove them, but you can go to the following folder and copy the folders to an external drive. C:\Users\<your user name> That is your entire profile, or you can browse and pick what you want to copy. But again if done properly it should not remove your data. If you do have space on an external drive though I would go ahead and copy the entire folder to the external drive. Google Chrome bookmark file should be located here: C:\Users\<user name>\AppData\Local\Google\Chrome\User Data\Default\bookmarks Do you have a large external USB drive?
  21. But how I can backup my Google Chrome bookmarks, system environment like before?
  22. Hi, Thanks for the report. Thanks for the status information. Just by the way, the main page would be https://chaseonline.chase.com Just as an added by the way: Just do a new Update check on the Dashboard screen of Malwarebytes. Start Malwarebytes. Look on the right-most pane and do a Update check. Thanks for the report file you sent. The block events I see that were logged, show a block on "forwrdnow.com" & on "mybetterdl.com" when Chrome browser was in use. The block event notice does not mean there is a "infection". The web protection is protecting the PC and those were courtesy notices. Web protection is one of the features of Malwarebytes Premium. Premium has several layers of protection. Since this install is in "Trial" mode, those will cease when the 2-week trial period expires. Let's do one new Scan with Malwarebytes for Windows. Then let me know what the result is. Run a scan with Malwarebytes. Start Malwarebytes from the Start menu. Click Settings. Then click the Protection tab. Scroll down and lets be sure the line in SCAN OPTIONs for "Scan for rootkits" is ON Click it to get it ON Click the SCAN button. Select a Threat Scan ( which should be the default). Let me know the result of this scan. [ 2 ] See this article on our Malwarebytes Blog https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/ You want to disable the ability of each web browser on this machine from being able to allow "push ads". That means Chrome, Firefox, or Edge browser (on Windows 10), or on Opera. Scroll down to the tips section "How do I disable them". [ 3 ] also, if you use Chrome or Firefox browser, install the Malwarebytes beta browser extension. There is one for Chrome & another for Firefox. To get & install the Malwarebytes beta Chrome extension, Open this link in your Chrome browser: https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee Then proceed with the setup. To get & install the Malwarebytes beta Firefox extension. Open this link in your Firefox browser: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ Then proceed with the setup. Sincerely,
  23. Yes, the system is going to process the file and attempt a restore from it's backup. At this point this is probably your best way to get the system running again. How to Reset Windows 10 https://www.tenforums.com/tutorials/4130-reset-windows-10-a.html Choose to keep your data. Yes, you will have to reinstall some software and customize the system again, but it will back running again and your data will still be there.
  24. So it said it was applying fixes and the following two results appeared 1) Windows Update Componets must be repaired "not fixed" 2) Potential Windows Update Database error detected "fixed"
  25. It seem like problems not fix. Refer to first image below successful rename the SYSTEM.OEM file and copy new SYSTEM file to the directory. After reboot same BSOD and I open CMD second image, I notice the file size same as original SYSTEM.OEM
  26. Thanks for the log, "Search". Alas, there is nothing there, The mystery is what is calling for that DLL. It likely has to do with the Windows right-click context menu options. The behavior and result is a glitch in this Windows. It is not any infection. The search did not find the DLL anywhere. I suspect if you do not do a right-click that you would not see that error message from Windows. I will get back with you on this, after I have the time & opportunity to do some additional research.
  1. Load more activity
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.