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  2. Turning off Ads/Clickbait from the mini menu only adds exception for that site! Ads/Clickbait protection will continue to work on all the sites.
  3. Thanks for the updated information, the site has been removed from the database as it's no longer an active phish. An update will be pushed out in the next hour or so, then update the client database and it should no longer be detected as a threat.
  4. Hello, Could someone review theputneygroup[.]com and remove it from the blacklist, please? We scanned the site and removed all malware. Thanks.
  5. I am liking the Malwarebytes Chrome Extension Beta.. however I won't be able to utilize it if I cannot quickly script/add websites in its allow list to a wide variety of machines simultaneously. Can this be done via the registry or GPO? Thanks,
  6. I am liking the Malwarebytes Chrome Extension Beta.. however I won't be able to utilize it if I cannot quickly script/add websites in its allow list to a wide variety of machines simultaneously. Can this be done via the registry or GPO? Thanks,
  7. Today
  8. Hello and Welcome! Yes it is quite possible. Since the old computer is no longer working, you can go to https://my.malwarebytes.com/en/login and login with the email address you used to purchase your copy of Malwarebytes. There you can remove/deactivate the old computer. After that simply install on new computer and activate it. For more info you can have a look at this KB Article: https://support.malwarebytes.com/docs/DOC-1037
  9. Still no sign of any support. I don't understand your policy here, I've coded a program caught by your heuristic algo, then to remove mine from your product, why should I need to install yours? How pathetic. A comment from support would be much appreciated.
  10. Hello @JLMichels and Please follow the directions on the following topic and let me know if that corrects the issue. You also have an old compromised version of Java. Please uninstall your Java. If possible try to use the computer without Java, but if you have to have it keep it up to date at all times. https://java.com Thanks Ron
  11. Sure thing! I'm not at my computer at the moment, but I'll upload the file as soon as possible.
  12. Okay, Please run the following steps and post back the logs as an attachment when ready. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan Now. When finished, please click Clean & Repair. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron
  13. The answer really comes down to what you want to protect imho. My daughters use only Malwarebytes on their macs...and that likely is good enough. But I would never rely solely on malwarebytes on my windows computer...why? because I use my computer for work and not only would downtime cost me money, but would make available confidential information for my clients. I can't and won't take that chance..so I use malwarebytes for secondary protection and rely on what I believe is the best security out there...kaspersky, with 30 levels of protection..far better than windows defender as far as I am concerned. Kaspersky also finds and eliminates most email malicious links which malwarebytes does not check. I.e., the issue is what is your risk if your security is breached. If it is simply a matter of having to reinstall your operating system, may not be that much of a big deal. If it is a matter of downtime and loss of confidential info...much bigger deal. I learned my lesson years ago when I relied only on Symantec endpoint, and then did not update the virus engine as the years went by, only updating the signature database.......penny wise pound foolish...that cost me a lot. Never again.
  14. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  15. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  16. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  17. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  18. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  19. I was installing some files and didn't realized that avast free antivirus got installed too with a chrome add-on. I tried to uninstall all avast files with avastclear.exe in safe mode but the avlaunch still bugs me in the startup menu. Nevertheless it made me realized that there were uninvited application in my pc so I start lookig everywhere. Believe me I tried avastclear in safe mode and regedit. I hear it is a virus and suffocates the pc making it eventually die. So reply fast people. find the screen shot right here: https://drive.google.com/open?id=1PjRFYKien-UqNtfPB7OVxjo-tZrdjKN7
  20. I have a license for Malwarebytes on my old computer, but that computer isn't working anymore. Is it possible to move that license and key to my new computer?
  21. Thanks. Believe i should of stated the FQDN spamconsole.belairinternet.com I saw on another thread that malwarebytes was blocking the site via changing dns resolution to a local loopback address. https://forums.malwarebytes.com/topic/200478-malwarebytes-breaks-dns-resolution/ Also have screenshots attached showing malicious website block from my cloud console. by both public ip and dns. I've test this issue on a computer without malware bytes and i am able to resolve spamconsole.belairinternet.com correctly but no on computers with malwarebytes. Any ideas?
  22. Normally, it propagates immediately, but for some users, where the detection was happening already, it might still show as detected. I think it has to do with the ISP and if it does proxycaching as well. In either way, any user who didn't have a detection already on these won't get it either. (Hence why I couldn't reproduce detection on my end either)
  23. @miekiemoes, thank you, I can confirm that deleting HubbleCache causes MalwareBytes to no longer warn about this application. Thank you. Any idea how long it would take for this change to normally propagate, so that you don't have to delete it (on other machines, for other people etc.)
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