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  2. What is Quick Audio Converter?The Malwarebytes research team has determined that Quick Audio Converter is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.This particular one is a newtab and search hijacker and uses web push notifications.How do I know if my computer is affected by Quick Audio Converter?You may see this Chrome extension:these warnings during install:You may see this new startpage:this entry in your list of installed Programs and Features:and these new settings:How did Quick Audio Converter get on my computer?Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their website.How do I remove Quick Audio Converter?Our program Malwarebytes can detect and remove this potentially unwanted program.You can use their own uninstall instructions first, but I would advise to follow the steps below anyway. Please download Malwarebytes for Windows to your desktop. Double-click MBSetup.exe and follow the prompts to install the program. When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen. Click on the Get started button. Click Scan to start a Threat Scan. When the scan is finished click Quarantine to remove the found threats. Reboot the system if prompted to complete the removal process. Is there anything else I need to do to get rid of Quick Audio Converter? No, Malwarebytes' Anti-Malware removes Quick Audio Converter completely. If you have allowed the notifications you can read here how to disable them. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this hijacker.As you can see below the full version of Malwarebytes would have protected you against the Quick Audio Converter hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late. and it blocks traffic to their domain: Technical details for expertsPossible signs in FRST logs: HKCU\...\Run: [IEXPLORE] => C:\Program Files\Internet Explorer\IEXPLORE.EXE hxxp://search.quickaudioconvertertab.com/?i_id=audioconverter_spt__1.30&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&source=_v2-bb9-iei-msn (the data entry has 3 more characters). <==== ATTENTION HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://search.quickaudioconvertertab.com/?i_id=audioconverter_spt__1.30&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&source=_v2-bb9-iei-msn SearchScopes: HKCU -> DefaultScope {20126AD1-6B9B-41E9-A3D8-B92F31CCBC31} URL = hxxp://search.quickaudioconvertertab.com/s?i_id=audioconverter_spt__1.30&source=_v2-bb9-iei&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&query={searchTerms} SearchScopes: HKCU -> {20126AD1-6B9B-41E9-A3D8-B92F31CCBC31} URL = hxxp://search.quickaudioconvertertab.com/s?i_id=audioconverter_spt__1.30&source=_v2-bb9-iei&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&query={searchTerms} CHR NewTab: Default -> Active:"chrome-extension://dhefhiblkacpepnjcdbncinodjgjapkk/index.html" CHR Extension: (Quick Audio Converter) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk [2019-11-19] C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8} Quick Audio Converter (HKCU\...\{28e56cfb-e30e-4f66-85d8-339885b726b8}) (Version: 5.4.0.2 - SpringTech (Cayman) Ltd.) Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0 Adds the file about.html"="9/26/2019 4:26 PM, 6806 bytes, A Adds the file icon.png"="11/19/2019 9:19 AM, 10358 bytes, A Adds the file index.html"="9/26/2019 4:26 PM, 625 bytes, A Adds the file main.js"="9/26/2019 4:26 PM, 8060 bytes, A Adds the file main.js.map"="9/26/2019 4:26 PM, 4605 bytes, A Adds the file manifest.json"="11/19/2019 9:19 AM, 1378 bytes, A Adds the file polyfills.js"="9/26/2019 4:26 PM, 276518 bytes, A Adds the file polyfills.js.map"="9/26/2019 4:26 PM, 271850 bytes, A Adds the file polyfills-es5.js"="9/26/2019 4:26 PM, 401061 bytes, A Adds the file polyfills-es5.js.map"="9/26/2019 4:26 PM, 299080 bytes, A Adds the file popup.html"="9/26/2019 4:26 PM, 573 bytes, A Adds the file runtime.js"="9/26/2019 4:26 PM, 6233 bytes, A Adds the file runtime.js.map"="9/26/2019 4:26 PM, 6206 bytes, A Adds the file styles.css"="9/26/2019 4:26 PM, 249 bytes, A Adds the file styles.js"="9/26/2019 4:26 PM, 17351 bytes, A Adds the file styles.js.map"="9/26/2019 4:26 PM, 20279 bytes, A Adds the file vendor.js"="9/26/2019 4:26 PM, 3734558 bytes, A Adds the file vendor.js.map"="9/26/2019 4:26 PM, 3886759 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\_metadata Adds the file computed_hashes.json"="11/19/2019 9:19 AM, 104353 bytes, A Adds the file verified_contents.json"="9/26/2019 4:26 PM, 3380 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\app Adds the file background.js"="9/26/2019 4:26 PM, 12471 bytes, A Adds the file index.js"="9/26/2019 4:26 PM, 5575 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\IndexedDB\https_quickaudioconvertertab.com_0.indexeddb.leveldb Adds the file 000003.log"="11/19/2019 9:20 AM, 1047 bytes, A Adds the file CURRENT"="11/19/2019 9:19 AM, 16 bytes, A Adds the file LOCK"="11/19/2019 9:19 AM, 0 bytes, A Adds the file LOG"="11/19/2019 9:20 AM, 190 bytes, A Adds the file MANIFEST-000001"="11/19/2019 9:19 AM, 23 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk Adds the file 000003.log"="11/19/2019 9:20 AM, 67 bytes, A Adds the file CURRENT"="11/19/2019 9:19 AM, 16 bytes, A Adds the file LOCK"="11/19/2019 9:19 AM, 0 bytes, A Adds the file LOG"="11/19/2019 9:20 AM, 184 bytes, A Adds the file MANIFEST-000001"="11/19/2019 9:19 AM, 41 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8} Adds the file Uninstall.exe"="11/19/2019 9:15 AM, 347416 bytes, A In the existing folder C:\Users\{username}\Downloads Adds the file QuickAudioConverter-27273412.exe"="11/19/2019 9:15 AM, 1117464 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "dhefhiblkacpepnjcdbncinodjgjapkk"="REG_SZ", "7BE027341D4A35EECDB258C8E18102CFA2C2B0A708BF55FE07690A15332A996B" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main] "Start Page" ==> REG_SZ, "http://search.quickaudioconvertertab.com/?i_id=audioconverter_spt__1.30&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&source=_v2-bb9-iei-msn" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes] "DefaultScope" ==> REG_SZ, "{20126AD1-6B9B-41E9-A3D8-B92F31CCBC31}" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{20126AD1-6B9B-41E9-A3D8-B92F31CCBC31}] "DisplayName"="REG_SZ", "Quick Audio Converter - Powered by Yahoo!" "SuggestionsURL"="REG_SZ", "https://ie.search.yahoo.com/os?appid=ie8&command={searchTerms}" "URL"="REG_SZ", "http://search.quickaudioconvertertab.com/s?i_id=audioconverter_spt__1.30&source=_v2-bb9-iei&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&query={searchTerms}" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] "IEXPLORE"="REG_SZ", "C:\Program Files\Internet Explorer\IEXPLORE.EXE http://search.quickaudioconvertertab.com/?i_id=audioconverter_spt__1.30&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&source=_v2-bb9-iei-msn-su" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\{28e56cfb-e30e-4f66-85d8-339885b726b8}] "DisplayName"="REG_SZ", "Quick Audio Converter" "DisplayVersion"="REG_SZ", "5.4.0.2" "InstallLocation"="REG_SZ", "C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}\" "Publisher"="REG_SZ", "SpringTech (Cayman) Ltd." "UninstallDialog"="REG_DWORD", 2 "UninstallEngineID"="REG_SZ", "{20126AD1-6B9B-41E9-A3D8-B92F31CCBC31}" "UninstallHomepage"="REG_SZ", "http://search.quickaudioconvertertab.com/?i_id=audioconverter_spt__1.30&uid=054012ce-cd8e-4406-96da-9159c3da02a9&uc=20191119&ap=0&source=_v2-bb9-iei-msn" "UninstallImpression"="REG_SZ", "http://www.typeyoursearch.com/impression.do?domain=quickaudioconvertertab.com&implementation_id=audioconverter_spt__1.30&offer_id=_iei_&source=_v2-bb9-iei&sub_id=20191119&traffic_source=0&user_id=054012ce-cd8e-4406-96da-9159c3da02a9&useragent=Mozilla%2F5.0+(Windows+NT+6.1%3B+WOW64%3B+Trident%2F7.0%3B+rv%3A11.0)+like+Gecko&ts=1574151299&sgn=907100ef78bf95073d45546b162f5a833901fdc0&subid2=11.0.9600.19540&event={exEvent}" "UninstallString"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}\Uninstall.exe" /uninstall" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/19/19 Scan Time: 9:32 AM Log File: 294d1220-0aa7-11ea-94ae-00ffdcc6fdfc.json -Software Information- Version: 4.0.4.49 Components Version: 1.0.718 Update Package Version: 1.0.15128 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 233776 Threats Detected: 42 Threats Quarantined: 42 Time Elapsed: 3 min, 25 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 2 PUP.Optional.Spigot, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{28e56cfb-e30e-4f66-85d8-339885b726b8}, Quarantined, 157, 373879, 1.0.15128, , ame, PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{20126AD1-6B9B-41E9-A3D8-B92F31CCBC31}, Quarantined, 207, 368913, 1.0.15128, , ame, Registry Value: 2 PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{20126AD1-6B9B-41E9-A3D8-B92F31CCBC31}|URL, Quarantined, 207, 368913, 1.0.15128, , ame, PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|dhefhiblkacpepnjcdbncinodjgjapkk, Quarantined, 207, 757812, , , , Registry Data: 1 PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|START PAGE, Replaced, 207, 662623, 1.0.15128, , ame, Data Stream: 0 (No malicious items detected) Folder: 6 PUP.Optional.Spigot, C:\USERS\{username}\APPDATA\ROAMING\{28E56CFB-E30E-4F66-85D8-339885B726B8}, Quarantined, 157, 373878, 1.0.15128, , ame, PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\_metadata, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\app, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\DHEFHIBLKACPEPNJCDBNCINODJGJAPKK\1.1_0, Quarantined, 207, 757812, 1.0.15128, , ame, File: 31 PUP.Optional.Spigot, C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}\Uninstall.exe, Quarantined, 157, 373878, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk\000003.log, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk\CURRENT, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk\LOCK, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk\LOG, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dhefhiblkacpepnjcdbncinodjgjapkk\MANIFEST-000001, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\DHEFHIBLKACPEPNJCDBNCINODJGJAPKK\1.1_0\APP\BACKGROUND.JS, Quarantined, 207, 757812, 1.0.15128, , ame, PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\app\index.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\_metadata\computed_hashes.json, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\_metadata\verified_contents.json, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\about.html, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\icon.png, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\index.html, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\main.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\main.js.map, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\manifest.json, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\polyfills-es5.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\polyfills-es5.js.map, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\polyfills.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\polyfills.js.map, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\popup.html, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\runtime.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\runtime.js.map, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\styles.css, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\styles.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\styles.js.map, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\vendor.js, Quarantined, 207, 757812, , , , PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhefhiblkacpepnjcdbncinodjgjapkk\1.1_0\vendor.js.map, Quarantined, 207, 757812, , , , PUP.Optional.Spigot, C:\USERS\{username}\DOWNLOADS\QUICKAUDIOCONVERTER-27273412.EXE, Quarantined, 157, 756784, 1.0.15128, D7795909B8C4DB37C7A293AB, dds, 00464144 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  3. I still have the same two problems from the start. the analyzes begin but do not end. When they reach the section of analyzing the Windows registry, it suddenly jumps to analyze files at a large amount, it advances a little more and then stops. It is as if analyzing the registry ignores it and there it seems the error. And I keep the anti-malware protection disabled because if not the computer slows down
  4. This will be reviewed and a decision given shortly.
  5. Let me have you run the following please @JFLOCK Post back the log and we'll go on from there. Thanks Ron
  6. That's good news then. Finding, detecting a bad, bogus DNS server can be difficult to track down as you don't see it too often and thus look for malware that may be redirecting. The fix log looks good. I was able to correct some issues including fixing some core operating system files. "Windows Resource Protection found corrupt files and successfully repaired them." How is the computer running now? Are there still any issues?
  7. Hello. My own website has been blocked due to Trojan. I've run multiple scans and wasn't able to find any. Can you help me on removing it from the blacklist? https://woimortal.com
  8. Today
  9. I tried what @velvet did and changed my DNS to google's and the problem is gone now.
  10. Thanks for saying that, I tried what you did and changed my DNS to google and the problem is gone now.
  11. Kaspersky Total Security 2018 - 19.0.0.1088 (i) works perfectly fine with Malwarebytes 3.83 (Premium) Now here's a problem... I would have to look at the versions of Kaspersky and Malwarebytes on my other computer because those two are not getting along at all. That one has the regular Kaspersky antivirus on it and it's the latest version. To fix that issue I did have to disable the ransomware protection in Malwarebytes. I had Bitdefender installed on another computer 2 years ago and it dragged the computer down more than Kaspersky has. I have a unused full year Bitdefender code that I'm not using. While Bitdefender gets a high rating like Kaspersky does I just didn't like it and I have played with it off and on over the years. I keep going back to Kaspersky. I did like Avira at one time, but when they changed things I got away from it. I've been using Kaspersky since 1996 when it was "AVP" (Antiviral Toolkit Pro) ever since the Win CIH aka Chernobyl virus hit.
  12. Hi Matt, any thoughts? Thanks
  13. When you say nothing. The application does not install? The application will not open? The application will not complete a search for updates? The application will not start a scan? The application will not complete a scan? Something else? Thanks
  14. By the way, I thought I'd mention that I only ever changed the owner on the WindowsApps folder, and not any permissions, as you keep implying! Regards.
  15. The Windows Repair All-In-One tool you suggest to use from bleepingcomputers.com is a very technical application, do you not think it would be ill advised to use a tool as complicated as this, just to change the ownership on just "one single" Windows folder?? (WindowsApps folder), I already know how to change the ownership of the WindowsApps folder back to "System", and have done already! I think that to use the Windows Repair All-In-One tool, just to change the WindowsApps folder's ownership back to default (System), just to get Malwarebytes to respond properly when I add a app (.exe) to Play Mode, is maybe a bit on the extreme side, and may do more harm than good!? Again, it's a very technical program, not designed for novices.
  16. Have had same issue, sometimes a program wont start, and if so, trying another ends up same, won't start, like PC comes to a crawl, have to wait awhile. When finally able to open task manager I do see multiple instances of MBAMWsc running with this issue. This has happened on more than one occasion since updating to 4.x, never had the issue before then.
  17. The block will be removed on the next update
  18. But that’s not in dispute. The issue is with the redirect. A trusted site should not be doing things like that and probably should be blocked for that behavior, regardless of whether it also allows the download of a genuine YouTube video.
  19. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  20. I just got the update to component package 1.0.750. There is now a tab for accessing the allow list in settings. This is a welcome change. You should see a lot fewer questions like "what happened to the allow list" or "how do I find the allow list". Bill
  21. I haven't had time to play with this any further, and it was working perfectly since my last post (11 days ago). During that time I have made no changes to the settings of MWB, nor any changes to Java or Unifi. The machine has been rebooted for some Windows updates (with no changes to MWB settings), and Nvidia updates, yet Unifi and MWB continued to work in perfect harmony. Throughout that time MWB was on, with inbound protection and exploit protection both ON. Then, with no changes to anything, MWB suddenly this afternoon popped up the "generic" error (as above) and killed Unifi stone dead. Out of the blue! 11 days it worked, including reboots, and then decided to revert to its original behaviour. As described previously, the procedure of switching off Java incoming, disabling exploit protection, killing MWB and then restarting Unifi allowed it to work. Then, as before, I started MWB, re-enabled exploit protection and finally Java incoming, and everything is happy again! There's something really odd about this v4 MWB.
  22. Bitdefender is a highly rated AV just like Kaspersky. I don't know of any compatibility issues with Bitdefender and Malwarebytes and I do know that at least a few users who were experiencing this issue switched to Bitdefender and reported that they had no issues after doing so and that their system performance was greatly improved.
  23. Excellent, I'm glad that you were able to resolve the issue and that I was able to help. Since there were threats on the system I would also recommend making certain the system is clean just to make sure nothing slipped by the scans. To do so, please read and follow the instructions in this topic and then create a new topic in our malware removal area by clicking here and one of our malware removal specialists will assist you in checking the system for any remaining threats and removing them if any are present. If there is anything else we might assist you with please don't hesitate to let us know. Thanks
  24. That was to show you the download but also the FAQ where what you wanted was.
  25. Glad to hear the issue has been resolved @CK-01 I will go ahead and close this topic now. Take care and have a great week Ron
  26. Can you please try downloading the latest build. Install over the top and then reboot and let me know if there is any improvement or not. https://www.malwarebytes.com/mwb-download/thankyou/ Ron
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