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  1. Today
  2. Vietislav Vietislav joined the community
  3. exile360
    It sounds as though the business version doesn't register with the Security Center by default, though you can check the settings in Malwarebytes to see. In the consumer version there is an option to control whether Malwarebytes registers with the Windows Security Center located under the General tab in settings and if the business version has the ability to register with the Windows Security Center there is likely an option for it somewhere in the UI and/or policy (if using the managed version).
  4. mrb0rnbad
    I did like u recommed but it's not work
  5. Metallica
    What is Serp App? The Malwarebytes research team has determined that Serp App is a search hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. How do I know if my computer is affected by Serp App? You may see this entry in your list of installed Chrome extensions: and you may have noticed these warnings during install: and this new search page: Note the extra o in the address How did Serp App get on my computer? Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore: after a redirect from their website: How do I remove Serp App? Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes for Windows to your desktop. Double-click MBSetup.exe and follow the prompts to install the program. When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen. Click on the Get started button. Click Scan to start a Threat Scan. When the scan is finished click Quarantine to remove the found threats. Reboot the system if prompted to complete the removal process. Is there anything else I need to do to get rid of Serp App? No, Malwarebytes removes Serp App completely. How would the full version of Malwarebytes help protect me? We hope our application and this guide have helped you eradicate this hijacker. As you can see below Malwarebytes Browser Guard, and the full version of Malwarebytes would have protected you against the Serp App hijacker. It would have blocked their website, giving you a chance to stop it before it became too late. Technical details for experts Possible signs in FRST logs: CHR Extension: (Serp App) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmdaigicalbbnbafdmlnolgjoebkhgao [2020-07-03] Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmdaigicalbbnbafdmlnolgjoebkhgao\1.4_0 Adds the file background.js"="6/19/2020 4:37 AM, 4614 bytes, A Adds the file manifest.json"="7/3/2020 9:00 AM, 1223 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmdaigicalbbnbafdmlnolgjoebkhgao\1.4_0\_metadata Adds the file computed_hashes.json"="7/3/2020 9:00 AM, 183 bytes, A Adds the file verified_contents.json"="6/19/2020 4:39 AM, 2237 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmdaigicalbbnbafdmlnolgjoebkhgao\1.4_0\assets\icons\app_icons Adds the file icon128.png"="7/3/2020 9:00 AM, 12346 bytes, A Adds the file icon16.png"="7/3/2020 9:00 AM, 520 bytes, A Adds the file icon48.png"="7/3/2020 9:00 AM, 3091 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmdaigicalbbnbafdmlnolgjoebkhgao\1.4_0\assets\icons\ba_icons Adds the file icon128.png"="7/3/2020 9:00 AM, 1228 bytes, A Adds the file icon16.png"="7/3/2020 9:00 AM, 167 bytes, A Adds the file icon48.png"="7/3/2020 9:00 AM, 483 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao Adds the file 000003.log"="7/3/2020 9:00 AM, 51 bytes, A Adds the file CURRENT"="7/3/2020 9:00 AM, 16 bytes, A Adds the file LOCK"="7/3/2020 9:00 AM, 0 bytes, A Adds the file LOG"="7/3/2020 9:15 AM, 184 bytes, A Adds the file MANIFEST-000001"="7/3/2020 9:00 AM, 41 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "fmdaigicalbbnbafdmlnolgjoebkhgao"="REG_SZ", "F8DE46E2DC7E985223575406B2F0297596E3BD73C6F6CD2C683A2C651D89C295" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 7/3/20 Scan Time: 9:21 AM Log File: d2781aa8-bcfd-11ea-8321-00ffdcc6fdfc.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.972 Update Package Version: 1.0.26337 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 232259 Threats Detected: 11 Threats Quarantined: 11 Time Elapsed: 5 min, 33 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 1 PUP.Optional.SearchEngineHijack.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|fmdaigicalbbnbafdmlnolgjoebkhgao, Quarantined, 15214, 832194, , , , Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 2 PUP.Optional.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao, Quarantined, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\FMDAIGICALBBNBAFDMLNOLGJOEBKHGAO, Quarantined, 15214, 832194, 1.0.26337, , ame, File: 8 PUP.Optional.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao\000003.log, Quarantined, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao\CURRENT, Quarantined, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao\LOCK, Quarantined, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao\LOG, Quarantined, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\fmdaigicalbbnbafdmlnolgjoebkhgao\MANIFEST-000001, Quarantined, 15214, 832194, , , , PUP.Optional.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\FMDAIGICALBBNBAFDMLNOLGJOEBKHGAO\1.4_0\MANIFEST.JSON, Quarantined, 15214, 832194, 1.0.26337, , ame, Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat. We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  6. Don12
    @Porthos Here is the zip file. mbst-grab-results.zip
  7. jackg2100 started following Same Detections keep coming back I delete them over and over and over again
  8. jackg2100
    Hey so I followed this guide here https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ It seemed to solve the issue but what im asking is basically. Does the method in that forum post I linked actually delete the malware? Or does it just block Malwarebytes from detecting it. If its malware I want to get rid of it. I have a txt file from saving the results of the scan if youd like me to send it. Im just not sure if theres private information inside of it about my desktop.
  9. jackg2100 jackg2100 joined the community
  10. pal1000
    I meant anti-malware protection and self defense were successfully started on every boot according to UI. Firefox was taking very long time to resolve host.
  11. Dashke
    The block will be removed.
  12. waxLyrical
    HI Exhile - thanks for your reply. This is the business version, and Defender seems unaware of MWBytes?
  13. rtsew72 started following MB flagging Plex outbound connection?
  14. rtsew72
    Malwarebytes flags plex. I don't download from non legal sites, so I don't know what is happening. I don't recall ever going on the internet archive for any reason. I do download album covers from the web to update my media with. Could one of those pictures of album covers be causing this? Log Details- Protection Event Date: 7/3/20 Protection Event Time: 3:21 AM Log File: d8b48f14-bcfd-11ea-a281-3417ebb098fd.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.972 Update Package Version: 1.0.26335 License: Premium -System Information- OS: Windows 10 (Build 19041.329) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Phishing Domain: ia902800.us.archive.org IP Address: 207.241.232.100 Port: 443 Type: Outbound File: C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe
  15. kevinf80
    Hiya JDOGG, Thanks for those logs, continue please: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system.... https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also let me know if there are any remaining issues or concerns... Thank you, Kevin.. fixlist.txt
  16. rtsew72 rtsew72 joined the community
  17. mbguest123 started following videoprojectslauncher.exe false positive and videoprojectslauncher.exe help
  18. mbguest123
    Hello. I got a false negative videoprojectslauncher.exe, but for some reason I cannot restore the file. It says access is denied. Someone from staff told me that he foun some errors in my logs. Is this virus related? I'm also running AVG "Not sure why is that happening but I've spotted some failures in your logs. " mbst-grab-results.zip
  19. TwinHeadedEagle
    You can open a topic here if you would like to check if your system is infected. https://forums.malwarebytes.com/forum/7-windows-malware-removal-help-support/ I gave you all instructions so I'll close this topic as there's no point discussing anymore. False positive you had is fixed now and being unable to unquarantine is some system or MalwareBytes issue. Or even a hardware problem.
  20. mbguest123
    I also have AVG running.
  21. mbguest123
    Ok. is this virus related?
  22. TwinHeadedEagle
    Not sure why is that happening but I've spotted some failures in your logs. Perhaps you can try with Reinstalling MalwareBytes. If that doesn't help then there's some problem with your system. Then you can try this also: https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image
  23. mbguest123
    Hello, I updated malwarebytes and rebooted the pc but i still cant restore the file. Access is denied
  24. mbguest123 mbguest123 joined the community
  25. kola1
    I don't know if this helps but when I disconnect the laptop from the wireless AP and then reconnect, MBAM is able to perform an update and doesn't give me the license error message.
  26. thisisu started following IP Address 167.114.58.70, yhti.net false positive? and pls remove riagenic.com block
  27. thisisu
    Thank you for your patience The block is being removed now. Regards
  28. TwinHeadedEagle
    It is a part of some of Windows's feature that might fail to work if this file isn't present.
  29. thisisu
    Hello, It will be unblocked. Thanks for bringing it to our attention Regards
  30. thisisu
    Hello, Which site are you referring to? The IP address alone isn't showing a block for me. Thanks
  31. kola1
    It's just so weird. MBAM works just fine sometimes for about 15 minutes. Sometimes for a couple of hours, but eventually the error message comes back. I'm not able to ping some of those domains that you've provided even when MBAM appears to be working, but I'm guessing they are setup not to reply to external pings or something; however, when MBAM license message appears, I'm able to navigate to keystone.mwbsys.com with my browser and get the OK message. Which from the description look like what MBAM needs to reach for license validation. I've attached separate logs when MBAM is working and after it throws me the error. In addition, I've enabled logging of dropped connections in Win firewall and I've included that log as well. Thanks so much. mbst-grab-results-not-working.zip mbst-grab-results-working.zip pfirewall.log
  32. mbguest12
    i just updated it and i'll reboot and try again. Is this file important?
  33. Gt-truth
    that is fine when you have downloading this tool from the KASPERSKY website . no any block when you grab it from Kspersky but however ..... when you have to go to author/developer website to grab the avz utility from there then you’ll probably to seeing the block the author/developer website is this website : http://z-oleg.com you will only see a download links for version 4 as exe and zip but the download link for version 5 of the avz is probably hidden from public .
  34. TwinHeadedEagle
    That's really weird. Can you try to reboot your system and then to try again?
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