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  2. My little utility had detected as Anomoulas, please add it to your database. link to the file is here; http://planetnine.jp/t2v.zip 67.2Mb Thanks. Takashi Watanabe
  3. My little utility had detected as Anomoulas, please add it to your database. link to the file is here; http://planetnine.jp/t2v.zip 67.2Mb Thanks. Takashi Watanabe
  4. We can remove Chrome completely but that's typically overkill. Please try the following. These are links on how to reset the most common browsers. The Chrome method clean up is a bit more drastic than the other one I had you run. It should be able to clean it up if you follow the directions shown. If worse comes to worst then yes, we can do a clean removal of Google Chrome. Please visit each of the following sites or make the requested changes, and let's reset all of your browsers back to defaults to prevent unexpected issues. Internet Explorer How to reset Internet Explorer settings Microsoft Edge How to Reset Microsoft Edge in Windows 10 Firefox Click on Help / Troubleshooting Information then click on the Refresh Firefox button. Chrome Reset Chrome back to defaults to completely clear out issues with Chrome. Open Chrome and at the top right, click More tools Extensions Write down the list of Extensions installed. Next, go to >> Google Sync << and sign into your account. Make sure you know your password as this will clear it from the browser. Scroll down until you see the "reset sync" button to clear your data from the server and remove your passphrase. Now, close all Chrome windows. Chrome cannot be running for the next step. If needed, print this information or use another browser to read the information. Press the Windows key + R at the same time, to bring up the run dialog box. Type in (or copy/paste) the following and press Enter: %localappdata%\Google\Chrome\User Data\Default\ Press Ctrl + A to select all the files and folders. Hold down Ctrl and click once on the files "Bookmarks" and "Bookmarks.bak". This will unselect them. With all the files selected (except for your Bookmarks), press the Delete key and click Yes to delete the files and folders. Example of all files and folders selected, except Bookmarks Restart your computer now and make sure there are no longer any redirects or other browser issues and let me know the results Thanks Ron
  5. Okay, sorry to hear but glad you're back up and running well again. Please review the information below and don't forget about backups so that you don't lose your data. https://www.bleepingcomputer.com/forums/t/684202/best-backup-software-for-windows-10/page-3#entry4769030 Help Secure your browsers Please install uBlock Origin for your browsers to better protect your system FireFox, Chrome, Opera , Safari, Microsoft Edge AdBlock for Internet Explorer Follow-up Reading Everything you need to know about cybercrime 10 easy ways to prevent malware infection Keep your data backed up Thank you for choosing Malwarebytes Ron
  6. would it be possible to completely delete chrome? And which step 3 were you talking about? From your first post leading to another post or the step 3 that you mentioned earlier
  7. Okay, please try to reset Chrome again from Step 3. Then reboot and run MBAM Threat Scan and AdwCleaner again and post back new logs. Definitely an issue from Chrome - we just need to get it cleaned up
  8. Today
  9. Hello @raider89 and Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt Thanks Ron
  10. I am back. I really do apologize. I threw in the towel. A lot of reasons, but it felt like I just needed to start anew. I removed the old hard drives, installed two new ones, installed a new clean Windows 10 Pro OS, new programs and threw away the old hard drives. Lost a bit, but I felt like I had been raped, so just closing the door and beginning completely new felt right. Malwarebytes is my GO TO. Back running now. Thanks again. I hope i don't have to come back here again. Going to be a whole lot more watchful and careful.
  11. Yesterday
  12. Hey everyone, I want to remove kms-r@in and everything associated with it because i want to buy a legit activated version of windows. I contacted windows support and they told me that my process named "Microsoft Software Protection Platform Service" is using more +20% of my cpu. I removed my license from windows because the support told me that i should do it. I attached the logs. Thanks. FRST.txt log.txt Addition.txt
  13. Here are all the logs that you have requested! AdwCleaner[C00].txt Scan Results.txt Addition.txt FRST.txt
  14. Okay, let me have you run the following, please. Please run the following steps and post back the logs as an attachment when ready. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan Now. When finished, please click Clean & Repair. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron
  15. Ransomware detection and recovering your files from OneDrive https://support.office.com/en-ie/article/ransomware-detection-and-recovering-your-files-0d90ec50-6bfd-40f4-acc7-b8c12c73637f
  16. Hi there, I am still getting the issue after repeated attempts to try and clear the threats. Everytime I refresh and restart my computer and do another scan, the first scan is good but when I open google chrome, the threat is back and this comes up as well
  17. Downloaded a bad file, keep getting tmp.exe files in the windows/temp folder after restarts. Ran a bunch of programs and files, restarted computer and they didn't come back but would like a look over for any cleanup that should be done or an eye for anything missed. Originally couldn't open Malewarebytes so I ran the rootkit program I seen in the pinned message and the FRST64 then it let me open it finally. Also had roguekiller log also. Addition.txt FRST.txt Malwarebytes Results.txt mbar-log-2019-04-19 (18-50-51).txt RogueKiller.txt system-log.txt
  18. I have Malwarebytes 3.7.1, is running & says am fully protected. However, past couple of days, have found my computer has exited sleep mode.
  19. Hello @Koi and Please download the attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt Thanks Ron
  20. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  21. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  22. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
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