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  2. Please follow the directions from the following article and post back the requested logs and we'll review to assist you. https://support.malwarebytes.com/docs/DOC-2396 Thank you
  3. suspicious https://www.hybrid-analysis.com/sample/5b9c4cd387cf6c942a78e7a7675262f66c562537ee8c360ad2c0da07b1607fa5 1/71 - BitDefender https://www.virustotal.com/gui/url/0539cc6e59dcf6c7c4413fcd83dd6047cd16cb21396462a607fac2150a0329c3/detection
  4. This morning (12-Dec-19) I was successful in getting 777 beta updated on both of these systems...so I'm all fixed up. Thanks
  5. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  6. Good day everyone here in this form! Yesterday I've installed the very last (new) version of Malwarebytes. It works fine as usual but neither Firefox nor Thunderbird (current versions each) does since then. Both programs hanging up on start and cannot be closed - even not with the task manager of Windows 10. A restart of the PC is nessessary... I could solve the problem by preventing Malwarebytes to start in the background with Windows 10. Can anyone confirm this and/or maybe have a solution for this problem please? Thanks a lot in advance- kind regards! Bert
  7. The URL is: https://logmeonce.s3.amazonaws.com/download/plugin/nplogmeonce_6.5.0.exe
  8. What is MessengerDeck?The Malwarebytes research team has determined that MessengerDeck is a potentially unwanted program that behaves like adware. These adware applications display advertisements not originating from the sites you are browsing.How do I know if my computer is affected by MessengerDeck?This is the logion screen of the program:You may see these warnings during install:and this entry in your list of installed Programs and Features:How did MessengerDeck get on my computer?Potentially unwanted applications use different methods for distributing themselves. This particular one was downloaded from their website:How do I remove MessengerDeck?Our program Malwarebytes can detect and remove this adware program. Please download Malwarebytes for Windows to your desktop. Double-click MBSetup.exe and follow the prompts to install the program. When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen. Click on the Get started button. Click Scan to start a Threat Scan. When the scan is finished click Quarantine to remove the found threats. Reboot the system if prompted to complete the removal process. Is there anything else I need to do to get rid of MessengerDeck? No, Malwarebytes removes MessengerDeck completely. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this adware.As you can see below the full version of Malwarebytes would have protected you against the MessengerDeck PUP. It would have blocked the installer before it became too late. and both Malwarebytes Premium as well as Browser Guard would have blocked their website: Technical details for expertsPossible signs in FRST logs: (MessengerDeck -> ) [File not signed] C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe HKLM-x32\...\Run: [MessengerDeck] => C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe [50002296 2019-09-16] (MessengerDeck -> ) [File not signed] <==== ATTENTION C:\Users\{username}\AppData\Local\MessengerDeck C:\Users\{username}\Desktop\MessengerDeck.lnk C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MessengerDeck C:\Users\{username}\AppData\Roaming\MessengerDeck (MessengerDeck) C:\Users\{username}\Downloads\MessengerDeck.15.1909.1acron.exe MessengerDeck - Facebook Messenger for Desktop (HKLM-x32\...\MessengerDeck) (Version: 15.1909.1acron - MessengerDeck) Significant changes made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\MessengerDeck Adds the file cookies"="12/12/2019 8:45 AM, 6144 bytes, A Adds the file cookies-journal"="12/12/2019 8:45 AM, 1544 bytes, A Adds the file lockfile"="12/12/2019 8:45 AM, 0 bytes, A Adds the file QuotaManager"="12/12/2019 8:45 AM, 13312 bytes, A Adds the file QuotaManager-journal"="12/12/2019 8:45 AM, 8768 bytes, A Adds the file Web Data"="12/12/2019 8:45 AM, 40960 bytes, A Adds the file Web Data-journal"="12/12/2019 8:45 AM, 512 bytes, A Adds the folder C:\Users\{username}\AppData\Local\MessengerDeck\Cache Adds the file 032b276d6141b395_0"="12/12/2019 8:45 AM, 154841 bytes, A Adds the file fab886a842afb0a0_0"="12/12/2019 8:45 AM, 19017 bytes, A Adds the file index"="12/12/2019 8:45 AM, 24 bytes, A Adds the folder C:\Users\{username}\AppData\Local\MessengerDeck\Cache\index-dir Adds the file the-real-index"="12/12/2019 8:45 AM, 908 bytes, A Adds the folder C:\Users\{username}\AppData\Local\MessengerDeck\databases Adds the file Databases.db"="12/12/2019 8:45 AM, 7168 bytes, A Adds the file Databases.db-journal"="12/12/2019 8:45 AM, 5672 bytes, A Adds the folder C:\Users\{username}\AppData\Local\MessengerDeck\databases\file__0 Adds the file 1"="12/12/2019 8:45 AM, 4096 bytes, A Adds the folder C:\Users\{username}\AppData\Local\MessengerDeck\Local Storage Adds the file file__0.localstorage"="12/12/2019 8:45 AM, 3072 bytes, A Adds the file file__0.localstorage-journal"="12/12/2019 8:45 AM, 3608 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\MessengerDeck Adds the file ffmpegsumo.dll"="9/16/2019 3:18 PM, 1653664 bytes, A Adds the file icudtl.dat"="8/25/2019 12:19 PM, 10457856 bytes, A Adds the file MessengerDeck.exe"="9/16/2019 3:18 PM, 50002296 bytes, A Adds the file nw.pak"="8/25/2019 12:19 PM, 7481810 bytes, A Adds the file storage.json"="12/12/2019 8:45 AM, 86 bytes, A Adds the file Uninstall.exe"="12/12/2019 8:44 AM, 472529 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\MessengerDeck\locales Adds the file am.pak"="8/25/2019 12:19 PM, 15 bytes, A Adds the file zh-TW.pak"="8/25/2019 12:19 PM, 15 bytes, A In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar Adds the file MessengerDeck.lnk"="12/12/2019 8:44 AM, 959 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MessengerDeck Adds the file MessengerDeck.lnk"="12/12/2019 8:44 AM, 1921 bytes, A Adds the file Uninstall.lnk"="12/12/2019 8:44 AM, 1893 bytes, A In the existing folder C:\Users\{username}\Desktop Adds the file MessengerDeck.lnk"="12/12/2019 8:44 AM, 1007 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "MessengerDeck"="REG_SZ", "C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe su" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MessengerDeck] "DisplayIcon"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\MessengerDeck\Uninstall.exe"" "DisplayName"="REG_SZ", "MessengerDeck - Facebook Messenger for Desktop" "DisplayVersion"="REG_SZ", "15.1909.1acron" "EstimatedSize"="REG_DWORD", 67965 "Publisher"="REG_SZ", "MessengerDeck" "UninstallString"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\MessengerDeck\Uninstall.exe"" [HKEY_CURRENT_USER\Software\AppDataLow\Software\MessengerDeck] "uid"="REG_SZ", "C817EEB9-CBA0-4B20-9E6E-6AF1E2CFFC6D" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/12/19 Scan Time: 8:54 AM Log File: 93376c0c-1cb4-11ea-9705-00ffdcc6fdfc.json -Software Information- Version: 4.0.4.49 Components Version: 1.0.770 Update Package Version: 1.0.16046 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236218 Threats Detected: 136 Threats Quarantined: 136 Time Elapsed: 45 min, 4 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 3 PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , Module: 5 PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\ffmpegsumo.dll, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\ffmpegsumo.dll, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , Registry Key: 2 PUP.Optional.MessengerDeck, HKCU\SOFTWARE\APPDATALOW\SOFTWARE\MESSENGERDECK, Quarantined, 4073, 747500, 1.0.16046, , ame, PUP.Optional.MessengerDeck, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\MessengerDeck, Quarantined, 4073, 747501, 1.0.16046, , ame, Registry Value: 2 PUP.Optional.MessengerDeck, HKCU\SOFTWARE\APPDATALOW\SOFTWARE\MESSENGERDECK|UID, Quarantined, 4073, 747500, 1.0.16046, , ame, PUP.Optional.MessengerDeck, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|MessengerDeck, Quarantined, 4073, 747505, , , , Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 9 PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\ROAMING\MESSENGERDECK, Quarantined, 4073, 747505, 1.0.16046, , ame, PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MESSENGERDECK, Quarantined, 4073, 747503, 1.0.16046, , ame, PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\databases\file__0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\index-dir, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Local Storage, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\databases, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\LOCAL\MESSENGERDECK, Quarantined, 4073, 747504, 1.0.16046, , ame, File: 115 PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\ROAMING\MESSENGERDECK\STORAGE.JSON, Quarantined, 4073, 747505, 1.0.16046, , ame, PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\hr.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\am.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ar.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\bg.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\bn.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ca.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\cs.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\da.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\de.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\el.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\en-GB.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\en-US.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\es-419.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\es.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\et.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\fa.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\fi.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\fil.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\fr.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\gu.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\hi.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\hu.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\id.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\it.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\iw.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ja.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\kn.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ko.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\lt.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\lv.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ml.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\mr.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ms.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\nl.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\no.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\pl.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\pt-BR.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\pt-PT.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ro.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ru.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\sk.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\sl.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\sr.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\sv.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\sw.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\ta.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\te.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\th.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\tr.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\uk.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\vi.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\zh-CN.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\locales\zh-TW.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\ffmpegsumo.dll, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\icudtl.dat, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\MessengerDeck.exe, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\nw.pak, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\MessengerDeck\Uninstall.exe, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\INTERNET EXPLORER\QUICK LAUNCH\User Pinned\TaskBar\MessengerDeck.lnk, Quarantined, 4073, 747505, , , , PUP.Optional.MessengerDeck, C:\USERS\{username}\DESKTOP\MESSENGERDECK.LNK, Quarantined, 4073, 747508, 1.0.16046, , ame, PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MESSENGERDECK\UNINSTALL.LNK, Quarantined, 4073, 747503, 1.0.16046, , ame, PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MessengerDeck\MessengerDeck.lnk, Quarantined, 4073, 747503, , , , PUP.Optional.MessengerDeck, C:\USERS\{username}\APPDATA\LOCAL\MESSENGERDECK\WEB DATA-JOURNAL, Quarantined, 4073, 747504, 1.0.16046, , ame, PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\index-dir\the-real-index, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\465fe4ff330e7840_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\7611e0deb56d5bc9_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\032b276d6141b395_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\06f9ceca052dd39a_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\1aaa0797a8f51269_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\2487c88974d2a5e5_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\2cd9794f52e24e4f_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\35f3137a35efe120_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\3c0bea15f4400e8e_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\42de6f4dfc1427ea_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\45e8a7b3a9a39630_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\7e3cdd1d75f89fbe_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\8537afe5f249af03_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\86b8b86164db3c29_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\8cbcc018ba039422_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\8cbfb01e2b046e71_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\97ae3aa2ed2ced14_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\97fc9895575b963f_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\a0e3f1eb2c0fc0aa_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\a3e44ace61f793a2_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\adf68bdeee2af185_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\b748772023eea3c7_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\bc4ff6eb26ba5451_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\cbd32262e6080d1c_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\ce3b77a4abca46dd_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\dcd23039fd2705c5_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\fab886a842afb0a0_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\index, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\46a6fa395fd9530d_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\4d71413f76c6e193_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\5aff244098c2e413_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\5e721eec36958a68_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\5ec195c554dc9470_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\600956ee3485477e_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\66e5034b13c615d6_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\677e99ea2310d1eb_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Cache\6787f2ca849a4301_0, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\databases\file__0\1, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\databases\Databases.db, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\databases\Databases.db-journal, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Local Storage\file__0.localstorage, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Local Storage\file__0.localstorage-journal, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\cookies, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\cookies-journal, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\lockfile, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\QuotaManager, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\QuotaManager-journal, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerDeck, C:\Users\{username}\AppData\Local\MessengerDeck\Web Data, Quarantined, 4073, 747504, , , , PUP.Optional.MessengerTime, C:\USERS\{username}\DESKTOP\MESSENGERDECK.15.1909.1ACRON.EXE, Quarantined, 678, 747565, 1.0.16046, , ame, PUP.Optional.MessengerTime, C:\USERS\{username}\DOWNLOADS\MESSENGERDECK.15.1909.1ACRON.EXE, Quarantined, 678, 747565, 1.0.16046, , ame, Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  9. Today
  10. Still doesn't work with this combo. Fine with Ransomware protection off.
  11. FWIW also no probs with KTS 2019(j) and MBAM 4 but can anyone confirm (or otherwise) issues with KIS 2020(f)/MBAM 4 combination still exist?
  12. but still a vulnerability that is prone to exploit, so firmware upgrades would be necessary..
  13. In the future, Turn on the wifi before you do anything with Malwarebytes.
  14. Hi Nikhil, OK, that worked ... except for two glitches. I control my wifi hookup manually. When it rebooted and asked if I wanted to re-install MBAM I assumed that it wouldn't be able to download the program, so I manually started the wifi and signed into my cable company then I asked it to re-install MBAM which then worked fine. After the installation MBAM worked fine and found nothing malicious. I then tried to access my account which wanted me to sign in. I will now attempt to resolve the resultant issue with your customer service people. Thanks very much. Paul in NY
  15. Sorry about the extra work. I only have the power to hide but not to edit.
  16. Hello @Porthos, Sorry about that. I will re-post it without the key or id so that Nikhil knows the status of my problem. Paul in NY
  17. I know how you feel. My whole system is in dark mode.
  18. @PaulL I removed your last post because you should not post your key here. Good way to get it stolen/blacklisted. All license issues need to be addressed with a support ticket. They are the only ones with access. Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264
  19. You might have to configure Task Manager to show the user field in its view settings (I'm running 7 not 10 so I'm not positive on how it looks) but there should be an option under the Processes tab to display a column showing which user account each process is running under. If it had been running under the SYSTEM account (the built in account Windows uses for services and other privileged/above admin level applications) that could have explained the issue but obviously it's working now so that must not have been the case. It was probably just a hiccup after the upgrade to the new beta that sorted itself out after a few reboots. As for the icon color, I'm pretty sure they wanted this dark/vivid blue all along but chose to use a lighter/softer blue in the past due to its similarity to the color used by default for the home edition of Windows XP (the default Luna theme), but with XP support now dropped since 2.x they decided to move forward with updating to the new darker/more vivid blue. I like it personally, but of course I don't use a blue theme either (usually clear glass or purple for me ).
  20. My account is the only one on the computer. There is no user name field in my task manager... maybe because there is only one user account? Yes it is very hard to see. I have quite a few icons in my taskbar and in the tray and the only one that is really hard to see is MB. I've tried other background colors, but for my eyes this works best. Thanks, Bill
  21. Ah, good deal, I'm glad that it's working now. A weird issue to be sure. Wow, that is hard to see with that background color.
  22. OK, thanks. Is the tray icon still missing when you actually open Malwarebytes? In other words, do you see the icon in the taskbar but not in the notification area? If so, it is possible that for some reason the tray's process (which you already confirmed is loaded according to Task Manager) might be running under the wrong user account/with the wrong level of privileges for some reason. Check Task Manager and let us know what it shows for the User Name field for the mbamtray.exe process. If it shows anything other than your own user account (such as SYSTEM) then that is likely the cause of the issue.
  23. This time I looked in the hidden tray icons and saw that indeed MB was there although I could barely see it. I went into the taskbar settings and selected to make the icon appear in the taskbar and it does now show. I am pretty certain that it wasn't here before because there were only 9 icons hidden so it made the hidden icon window a perfect square and there was no place for MB to be in the square. In any case, it is now showing in the tray. Not really sure what happened. I have self protect turned on at this point. Now I just need help on my other two items in my original post. Thanks! Bill
  24. Apparently it requires local/physical access to exploit and only applies to Intel's seldom used SGX (Software Guard Extensions) function in their modern CPUs; a feature I always keep disabled as I have no use for it since none of the software I run actually uses it (it's a proprietary API designed for increased application security in memory but isn't in wide use throughout the software industry due to the fact that it's fairly new and only applies to Intel CPUs, not AMD so it is doubtful many vendors will ever implement it; it's just another of those proprietary features/APIs that a chip maker likes to boast about because it sets them apart from their competition just like tech such as RTX and Hairworks from Nvidia). Intel has had a rough time lately and it appears many of the features built into their modern chips to increase their IPC (Instructions Per Clock/Cycle) and overall performance weren't designed with the best security in mind, sacrificing security and stability for speed. It is a design trend that has come back to bite them in the butt many times over the past few years and I suspect they will be doing things differently in the future, assuming they survive their current lack of competition and massive number of vulnerabilities compared to their primary competitors AMD, ARM and Nvidia.
  25. No difference. Still no icon in the tray. Bill
  26. You're more than welcome. Be sure to get back to us if you deside to use the 1.1.1.1 app and spot any issues.
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