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  1. Today
  2. That was to show you the download but also the FAQ where what you wanted was.
  3. Glad to hear the issue has been resolved @CK-01 I will go ahead and close this topic now. Take care and have a great week Ron
  4. Can you please try downloading the latest build. Install over the top and then reboot and let me know if there is any improvement or not. https://www.malwarebytes.com/mwb-download/thankyou/ Ron
  5. The full, offline, version: http://downloads.malwarebytes.com/file/mb4_offline
  6. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  7. Is there any chance I can get a real answer to my inquiry, not some useless link in my first post. It would be nice if we could contact support directly instead of this mickey-mouse method.
  8. Thanks for letting me know. The above has been deleted. Much of the content is uploaded by users and is scanned by antivirus but sometimes somethings slip through.
  9. Update Malwarebytes. I am not getting any detection's anymore.
  10. Does anyone recommend using Bitdefender Total Security vs Kaseprsky? Are there any know issues with Bitdefender and it more friendly with MalwareBytes?
  11. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  12. I need a full version download, not the setup version for one of my computer. Require version 4.0.4 or latest.
  13. Okay, please try manually downloading this update and the save it and install it. https://www.malwarebytes.com/mwb-download/thankyou/
  14. Hello, @CW58 Thanks for checking with us! Can you share the output of the command `bcdedit`: Open the Windows start menu, type `cmd.exe` Right click on the `cmd.exe` item that shows up > `Open as administrator` In the black window that opens, type `bcdedit` and press <Enter> Please then share the output. Regards,
  15. I got home and tried to run a quick scan and it has been searching for updates for 15 minutes
  16. Not only that. Also the ZIP file itself and its content 'dgvoodoocpl.exe' is incorrectly detected as malware:
  17. Yesterday
  18. The specified website has been verified as being blocked, then whitelisted. Please allow as much as an hour from now for propagation of the whitelist. If it is still blocked after that, please post a reply on this thread.
  19. Hi, Here are the 2 files you requested. I was able to copy the scan tool to the desktop and run it with no problem. Addition.txt FRST.txt
  20. Thank you Exile, the issue was resolved, i disabled Avast! and was able to install and run MwB and Adwcleaner. The result was 12 PuP's. I reverted back to WindowsFirewall as a default and reverted UAC from always notify back to default as well. the screen flicker is gone along with the delayed typing . I'm defiantly going to switch to MwB Premium in January when my avast runs out I placed this same question on the avast forums and got no response or solution after 3 days so im thankful for the speedy reply
  21. Thanks. I've removed that web protection rule. An upcoming database update should resolve this. Sorry for the inconvenience
  22. It is being blocked by web protection both in the program and the Browser extension.
  23. OK...thanks. For some reason...This morning for my normal 11AM scheduled scan that all of my NINE systems do ALL three of the systems that I had installed the patch on (Due to video display problems in MB) took aa very long time to do their scans. One was like 90 minutes, another was over 2 hours and the original problem Dell laptop I had to actually reboot and restart it (Then it completed in about 35 minutes which was normal for it)...Not sure what happened with these three as they had been scanning without issue for the past few days...The third system that I installed the patch on was a Cherry Trail Atom processor Windows 10 tablet that I encountered an issue that if the screen went momentarily black while scanning the MB UI would go to a completely white display (This was similar to what another had encountered in this forum on a different system)... So I actually have the patch (batch file) installed on three systems right now...
  24. Thank you both for your advice.
  25. I didn't see any database rule hitting this file but I've whitelisted it 402199DD2524F58B50303D60ECE026FA If the detection persists, please attach a log showing the detection Regards
  26. I will stay with you guys on the forum. It took 6 days an another email to get a response from support. That's why I posted on the forum.
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