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  2. Hello Maurice! Thank you for the help thus far. I was not able to fully remove Segurazo Realtime Protection Lite, as I believe that most of its files were quarantined from my original scan. I am still not able to delete the files from quarantine either. I ran a new scan as you directed, and have attached the file here. Scan 2.txt
  3. Today
  4. This version installed OK on Windows 10 18965.1005 (with Beta Edge Version installed). Initial scan no issues. I don't like that it turns Defender off by default. Will continue playing with it.
  5. Search.txt: Farbar Recovery Scan Tool (x64) Version: 22-08-2019 Ran by PC (24-08-2019 19:57:20) Running from C:\Users\PC\Downloads Boot Mode: Normal ================== Search Files: "acs.exe" ============= C:\Windows\SysWOW64\acs.exe [2018-10-23 09:21][2010-06-21 09:37] 000499796 _____ (Atheros) 5AC144F03B31AFAB6717AD3622D1680D [File not signed] ====== End of Search ====== Roguie Killer: RogueKiller Anti-Malware V13.4.3.0 (x64) [Aug 20 2019] (Free) by Adlice Software mail : https://adlice.com/contact/ Website : https://adlice.com/download/roguekiller/ Operating System : Windows 10 (10.0.17134) 64 bits Started in : Normal mode User : PC [Administrator] Started from : C:\Users\PC\Downloads\RogueKiller_portable64.exe Signatures : 20190820_153203, Driver : Loaded Mode : Standard Scan, Scan -- Date : 2019/08/24 20:00:55 (Duration : 00:06:14) ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Processes ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Process Modules ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Services ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Tasks ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Registry ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ WMI ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Hosts File ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Files ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Web browsers ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ >>>>>> Firefox Addon [PUP.Gen2 (Potentially Malicious)] Honey (C:\Users\PC\AppData\Roaming\Mozilla\Firefox\Profiles\lnhadtio.default\extensions\jid1-93CWPmRbVPjRQA@jetpack) -- jid1-93CWPmRbVPjRQA@jetpack -> Found I'm relieved that there was no traces of that Siredef Trojan at least...On the otherhand, Honey can go but ACS.exe may be software that came with my old wireless network USB.
  6. Installed MWB on a Windows 10 Pro desktop. Got these false positives. fp_tracker_2019-08-24_Forum_e924076e-c652-11e9-bfc2-7824af42091f.zip
  7. Thank you very much. I already created my first topic by reporting some false positives. Best regards.
  8. Hello, I attach what I think are false positives. Well, I hope you can help in this new beta version. Thank you very much. Best regards. fp_tracker_2019-08-24_Forum_b1ded62a-c5f9-11e9-8e48-6045cba1c661.zip
  9. yes, pardon me, had to replace keyboard! I really appreciate your dedication!!! Thank you Fixlog.txt
  10. Hello ItzGray and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 3 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions.... When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on the Report tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....
  11. Hello CFusion and welcome to Malwarebytes, Continue as follows please; Run FRST one more time: Type the following in the edit box after "Search:". acs.exe Click Search Files button and post the log (Search.txt) it makes to your reply... Next, Run RogueKiller IMPORTANT: Please remove any usb or external drives from the computer and close all running programs before you run this scan! Download RogueKiller and save to your desktop... RogueKiller (X86) RogueKiller (x64) Exit all running applications. Double-click on RogueKiller.exe to launch the tool. If RogueKiller is unable to load, do not hesitate to try launching it several times or rename it winlogon. Click "Scan" then Start under ‘Standard Scan (recommended)’ Once the scan is complete, click on Results click Open and then select text file save the file to your Desktop as RKreport.txt copy/paste the content in your next reply NOTE: DO NOT attempt to remove anything that the scan detects, entries reported may not be malicious Thank you, Kevin..
  12. Hello @mike091020 Watch this video to learn how to add exclusions in Malwarebytes for Windows, for the websites, programs, and files you trust. https://support.malwarebytes.com/videos/1043 Thanks Ron
  13. Here are some more False Positives. The others that I posted on 23-Aug appear to be resolved. fp_tracker_2019-08-24_Forum_66657200-c633-11e9-9a53-305a3a05c7ae.zip
  14. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  15. Trying to pay premium subscription through online banking. There are just two option available credit card or paypal . do not have any one of them. Is there any way where i can pay through online banking
  16. I spent hours on this damn thing then it dawned on me: 1. Ublocker is a browser extension to block ads. 2. It is flagged because it is trying to communicate from the browser. 3. That is what it probably has to do to manage blocking ads. 4. SO, it is a normal activity that we ought to be able to white list somehow. Does this make sense?
  17. First scan with MB returned nothing but false positives. Link to generated report.
  18. Today, I turned my computer on around 10AM and Malwarebytes did it's usual scan and found nothing. 2 Hours later, the daily scan ran and returned 600 pings for Trojan.Siredef.C. Looked it up on google and found this: First thing I did was had Malwarebytes quantine them and it prompted me to restart the computer. Before that, I ran another scan and it returned nothing. When I restarted my Desktop, It froze during the restart. Forcing a reboot, I ran the scan and it returned nothing however running it 10 minutes later and it returned 7 results. After having those results quarantined, I followed the steps on that page. RKill shutdown only one process. I'll link that textfile below. I restrarted my computer a second time and so far no signs of the files no matter how many scans I've done. Also ran Windows Defenders scan as well and it returns nothing though it didn't even detect them to begin with. I also ran Farbar as well along with Microsoft Safety Scanner and Adware Cleaner to be sure. I'll include the Farbar Text files below as well. Adware Cleaner returned nothing and Microsoft Safety Scanner returned nothing as well with a quick scan. I attempted to do a Full scan however it was taking a while and I needed to step away from my computer so I cancelled it and used the quick scan. Will do a Full one if required. Now, chances are I could have removed it but I'd rather not take any chances so would there be any other steps I should take? AS I mentioned above, I've run a few MB and Windows Defener scans back to back (Standard, Configured and Full) and they've returned nothing. Rkill 1.txt FRST.txt Addition.txt Scan 1 Results.txt Scan 2 Results.txt
  19. Hi tanyuliang, Thanks for your post. I have pushed out an exclusion. it should reflect in a few hours. You should not see this block anymore.
  20. Greetings, I'm sorry you've experienced these issues, but Support should be able to assist you with this. Please contact them directly by filling out the form on the bottom of this page and they will contact you via email. I hope this helps, and if there is anything else we might assist you with please let us know. Thanks
  21. Hey there, It seems the sfcdetails.txt file was too big to upload. However, my CPU no longer appears to be at 100% whenever I launch Task Manager, so I think my issue may be solved!
  22. Allow me to add these tips, regarding the network adapter & its IP properties settings. You can use the steps to Enable Internet Protocol Version 6 (TCP/IPv6) & Internet Protocol Version 4 (TCP/IPv4 ) You want to be sure that both are enabled. See the Option TWO in this article https://www.tenforums.com/tutorials/90033-enable-disable-ipv6-windows.html As far as DNS server name addresses, you can choose either to "Obtain DNS server address automatically" or else pick either Google Pubic DNS, or else Open DNS. see the tips & chart on this article See https://www.tenforums.com/tutorials/77444-change-ipv4-ipv6-dns-server-address-windows.html
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