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  2. It looks to me that some of those entries are Segurazo related. See Boot into Safe Mode Open Malwarebytes > Settings > Protection tab Scroll down to Scanning Options and enable Rootkit Scan Now scan again and it will still take time, but it will be effective.
  3. Hi, We would like to have more info. Please unquarantine the file, then reboot. Then zip and attach the detected file to your next post. I suggest you to add a temporary exclusion for it, for now.. * To add the exclusion, open Malwarebytes > Settings > Exclusions tab * Below, click the button: "Add Exclusion" * Then, select "Exclude a File or Folder" (this should be prechecked already by default) * Click Next * You'll see a field that says: "Specify a File or Folder" - there, click the button "Select Files..." and browse to the file you want to exclude. * For "How to Exclude", select: "Exclude from detection as malware, ransomware or potentially unwanted item" (this is normally also selected by default already) * Then click the OK button below.
  4. Hello @tepitts I would recommend checking regularly into the forum section for new builds.
  5. Hi @bdawg425, It looks like you spoke with Chris via chat and we've opened up a support ticket for this issue, let's continue working on this via the support ticket to resolve the trouble.
  6. Greetings, It looks like there is a problem with the quarantine process causing it to loop and fail. Please try restarting your computer, then scan again and see if any remaining threats are detected, and if so, have Malwarebytes quarantine them and hopefully this time it will work correctly assuming any threats remain. If the issue occurs again, then please restart your system once more and try running ADWCleaner and have it scan your system and allow it to remove anything it detects, restarting your system if prompted to do so to complete the removal process. Once that is done try one more scan with Malwarebytes and hopefully it will come back clean. If it doesn't and the problem with quarantine getting stuck still persists then please read and follow the instructions in this topic and then create a new topic in our malware removal area by clicking here and one of our malware removal specialists will assist you in checking and clearing your system of any remaining threats. Please let us know how it goes and if there is anything else we might assist you with. Thanks
  7. Thank you for the feedback @MikeyD-1047
  8. As previously reported as below, our website visitors are now reporting false positives to us for the website www.railadvent.co.uk
  9. Please try a different Web browser @MrsMalaprop Let us know if that helpls Thank you Ron
  10. I was at the computer during the scan. I did not see a notification until I brought up and activated the app on my PC desktop with a right mouse click..then I saw the notification. This is a bit different from what was expecting, but I am satisfied that my daily scheduled scan is running as expected. btw, normally with the previous MWB, an icon was tucked away within the upward carat hidden icon box on the right side of the task bar. Does that make sense to you...:-)...hope I have explained that correctly. Sherm
  11. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  12. I've scanned my pc with Malwarebytes, it has found 16 PUP's to quarantine, so I told it to do so and it now has reached 2000 of 16 threats qurantined, and it doesn't look like it's stopping any time soon. Does anyone know what to do?
  13. No, it shouldn't have any impact on any third party software/AVs, only the built in Windows Defender because Microsoft made their AV to work this way.
  14. I logged on to Counter-Strike Source through Steam and tried to do a server search based off of a map. As the list of servers was populating, I received a Website Blocked pop-up from MalwareBytes. Just to note, I did not connect with any of the servers. Log info is: Also, I'm currently running a MalwareBytes full scan now and am going to do a McAfee scan once that is done. Is there anything else I need to check to ensure I'm not infected? The fact it's outbound has me concerned that something is sitting on my computer.
  15. Hello @nickarsenal Thanks for the FRST. Please know that in this sub-forum for malware help, we only work one to one. It is not a group style thing. I am going to split you off to a separate topic. I will let you know after that is done. For any others besides the Original Post creator Enkopa .....please create your own separate Topic. This topic here is only for Enkopa.
  16. Greetings, Unfortunately this feature is not available at this time, however I do know that the possibility of custom user created block lists for Web Protection have been discussed in the past but I don't know if anything ever came of it or if they intend to ever implement it. In the meantime if you use any sort of firewall solution that allows importing custom block lists then that would be the way to go, or perhaps using a custom HOSTS file on your endpoints to block access to custom sites.
  17. Hi. This is my 2nd reply for Monday. Please be sure that you have seen and acted on my preceding tips ( reply # 3 on this thread here ). I would like for you to also do what follows when you have a next opportunity. The intent here is to remove 4 rogue suspect drivers + also to try to find info about the ransomware. I noticed that a few other tools have been downloaded and saved. Note that hijackthis will be of very limited use since this O S is Windows 10. The Malwarebytes Adwcleaner only deals with adwares. I noticed a tool with the name starting with spy. Please do not use it. First, they force you to pay to do anything. Second it is of dubious benefit. Please just stick with me and also not do any self medication / or run tools without checking with me first. You should also note that Stopdecrypter cannot deal with this variant ransomware at this time. It perhaps might be able in the future. But not now. Note also: Since you said it was only the removable drive that got hit, I will guide you later on doing a Custom scan with Malwarebytes for the My Passport drive. . This custom script is for Chada only. Please Close and save any open work files before you start this next step. It will involve a Windows Restart at the end of it. I am sending a custom Fix script which is going to be used by the FRST64 tool. They will both work together as a pair. Please RIGHT-click the (attached file named) FIXLIST and select SAVE AS and save it directly ( as is) to the Downloads folder The tool named FRST64.exe tool is already on the Downloads folder. Start the Windows Explorer and then, open the Downloads folder. Double click FRST64 to run the tool. If the tool warns you the version is outdated, please download and run the updated version. IF prompted by Windows to let this tool run, DO allow it to go forward. Reply YES to let it proceed. Click the Fix button just once, and wait. PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. Some machines take longer than others. If you receive a message that a reboot is required, please make sure you allow it to restart normally. The tool will complete its run after restart. When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run. Let me know about the overall situation. Fixlist.txt
  18. Today
  19. Hello Maurice, I have the same problem and I have done steps mentioned by you. Here are my result files. Please Help me too. Thanks Addition.txt FRST.txt
  20. Problems with the website blocking can be addressed and usually fixed here on the forums. But it takes log gathering and patience communicating back and forth. It is probably other conflicting software or a possible infection that causes excessive web blocks.
  21. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help
  22. @LiquidTension Does turning on "Always Register" also disable Norton Security real-time protection? Thanks, Bill
  23. whoa thanks to this thread , i finally can remove this anomalies, apparently That SMADAV bertayed me, he was like a father to me....... but thanks for helping my problem too Thanks nasdaq very cool!
  24. My Cmore programming software got quarantined while in use as Malware.Ransom.Agent.Generic
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