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Hello, Malware Premium-Testversion doesn´t ind anything: Pls, can you help me to clean up my System. Thank You ! Newbee2024

It is a scam. The scam is to get you to call that phone number. The "key" is useless as well. I would check your email here. https://haveibeenpwned.com/

thanks appreciated

This is an MB block. I was able to duplicate the block and have reported it to our Research Team

Hi, I've been accessing my Identity Protect dashboard/alerts just fine for the past week or so since signing up. However, it appears Firefox now refuses to load the site after a recent browser update today. It comes up with the following error: Secure Connection Failed An error occurred during a connection to malwarebytes.valueyouridentity.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Please assist. 🙂

I'm not able to duplicate this block. Please post the LOG and a Screenshot of the block. @aquigenbio Thank you

Okay, uninstall ESET Let's try another scanner The instructions are not exact as Sophos has changed the program a little but it should be close enough to get the scan completed. Sophos Scan & Clean Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please close all other open applications and Do Not use your PC whilst the scan is in progress... This scan is very thorough so it may take several hours to complete, please be patient... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Attach the results in your next reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Saved logs are found under this sub-folder: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs Please attach that log on your next reply Thank you

Same issue for www.aquigenbio.com @BjelakovicL. Please support

The scanner found no issues. Please run the following scanner Dr.Web CureIt! Please download the Dr.Web CureIt! anti-virus utility https://free.drweb.com/ You will need to send them an email to obtain a link to download the scanner, please do so The downloaded file will normally have a unique name such as: q7a9tr4p.exe Close all open applications and locate the downloaded file and double-click to run it The program will take a moment to launch and bring up the License and Update screen Place a check mark to agree to the terms and then click on the Continue button Click the underlined link Select objects for scanning On the top left click the Scanning objects that should automatically check all objects Click the small wrench and make sure there is a check on Automatically apply actions to threats Then click the large button on bottom right Start scanning Once the scan has completed there will be a link named Open report click that and a log named cureit.log should open in Notepad The log is saved in the folder named Doctor Web in the top of your user profile folders Please attach that log on your next reply

Same issue for www.aquigenbio.com

The current logs are not showing any signs of infection that I see. Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. You can close it We're glad that we were able to assist you. The following information will help you to keep your computer and data safer as well as improve your overall privacy Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. https://www.howtogeek.com/780233/best-password-manager/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download https://patchmypc.com/about-us Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Cybersecurity basics & protection Everything you need to know about cybercrime https://www.malwarebytes.com/cybersecurity Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal

I hope you are doing well. I am writing to address any concerns that may have arisen regarding our website, Amazonkindledpublisher.com . As the CEO of our company, I want to assure you that we are committed to upholding the highest standards of integrity and legality in all our operations. Amazonkindledpublisher.com serves as a platform for authors who wish to publish their books on Amazon's KDP platform. We provide ebook publishing services to these authors, facilitating their journey into the digital publishing world. We aim to support writers and authors to make their works accessible to an audience through our brand. We understand the importance of transparency and compliance with regulations, which is why we have included a disclaimer prominently on our website's header. This disclaimer explicitly states that we are not affiliated with or directly owned by Amazon.com. We want to ensure that visitors to our website are fully informed about our relationship with Amazon and the nature of our services. If necessary, we can remove the website URL from the disclaimer section to align with your requirements. Please do not hesitate to reach out if you have any questions or need additional information. We appreciate your attention to this matter and look forward to resolving any concerns as soon as possible. Thank you for your understanding and cooperation. Best Regards,

After restarting it keeps crashing, doesn't work ESET scanner Closes after finishing the module download. Is there a way to download and run the module directly?

Dear Sir, Thank you for your prompt answer and clear instructions. I have run the KVRT but unfortunately the problem is still ongoing. It seems to be a very sneaky one because the scan was very long. Is there any other method I could try ? Many thanks report_2024.04.19_05.15.10.txt

Rec'd this email, seems to be a scam malwarebytes email scam.pdf

Or is there another step to confirm the Trojan is gone?

@AdvancedSetup I updated Discord to the latest version. I updated Google Chrome to the latest version. I uninstalled Java 8. I repaired Microsoft Visual C++ 2015-2022 Redistributable (x64). The computer restarted to finish the Microsoft Visual C++ repair process. I checked for windows updates and there was a Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.409.375.0). It was updated. I restarted the computer again. My computer is running just fine. There are no visible signs on infection. If the Trojan has been fully resolved, then the only issue remaining is removal of the scanning applications I downloaded. How should I go about removing them?

I have created an escalation request to have one of our agent reach out to assist you. Please note that it can still possibly take a few day for a reply due to high ticket volumes Thank you

Please restart your computer. Disable any other real-time security software and run the ESET scanner again

You need a System Restore Point in case a removal of something causes issues. This Service should be removed. No service should ever run from the TEMP folder permanently. R3 HWiNFO_180; C:\Users\Bo\AppData\Local\Temp\HWiNFO64A_180.SYS [58528 2024-04-18] (WDKTestCert martin,133281419032501408 -> REALiX(tm)) <==== ATTENTION Please run the following Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop. (Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021) Download: Kaspersky Virus Removal Tool https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe How to run a scan with Kaspersky Virus Removal Tool 2020 https://support.kaspersky.com/15674 How to run Kaspersky Virus Removal Tool 2020 in the advanced mode https://support.kaspersky.com/15680 How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan https://support.kaspersky.com/15681 Select the Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt Note the space between KVRT.exe and -dontencrypt C:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box. That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed... Thank you

Thank you for the logs Please uninstall, update, or otherwise address the following as appropriate for your computer. Discord v.1.0.9011 Warning! Download Update Google Chrome v.123.0.6312.123 Warning! Download Update Java 8 Update 401 (64-bit) v.8.0.4010.10 Warning! Download Update | Uninstall old version and install new one (jre-8u411-windows-x64.exe). Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708 v.14.30.30708.0 Warning! Download Update Then RESTART the computer and check for Windows Updates and install any updates found. Restart the computer again and let me know how the computer is running now and if there are still any signs of infection or any other unresolved issues. Thank you

ESET Online Scanner crashed

OK, What is the support ticket number? I will have someone look into it.

I tried that already. Like I said previously, it lets me put in the license, but when i enter everything the page goes away and it doesn't show that it's there. I've been using this key since I bought it with no problems.