Help please

johng · December 19, 2014

I cant open malwarebytes i tried using chameleon and it still didn't work. i have rkill logs and dds

RKILL

Rkill 2.6.9 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/19/2014 05:52:37 PM in x86 mode.

Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 12/19/2014 05:54:11 PM

Execution time: 0 hours(s), 1 minute(s), and 34 seconds(s)

DDS

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 11.0.9600.17496

Run by JOHN at 18:03:21 on 2014-12-19

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3032.1812 [GMT -5:00]

.

AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\sppsvc.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\igfxtray.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\hh.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Malwarebytes Anti-Malware\Chameleon\Windows\mbam-chameleon.scr

C:\Windows\system32\conhost.exe

C:\Program Files\Malwarebytes Anti-Malware\Chameleon\Windows\mbam-killer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\System32\svchost.exe -k WerSvcGroup

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://astromenda.com/?f=1&a=ast_dnldstr_14_39_ie&cd=2XzuyEtN2Y1L1QzutDtDtByDyCyEyDtAtB0B0F0FyByE0D0FtN0D0Tzu0StCtDtDtDtN1L2XzutAtFtBtFtCtFyDtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2SyE0BzzyDyEyE0ByEtG0F0DyD0EtGyC0CyD0AtG0CtByBtCtGyEtD0DtB0F0AtAtB0E0DyBtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0B0EtC0ByEzyzztGtDtD0B0FtGyEtCtCtCtGzz0E0DzytGyD0B0ByDzz0AzyyD0B0DyEyC2Q&cr=501875617&ir=

uSearch Bar = Preserve

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [GoogleChromeAutoLaunch_E00AD99494FD4D55D8194B6473F2B641] "c:\program files\google\chrome\application\chrome.exe" --no-startup-window

uRunOnce: [Adobe Speed Launcher] 1419029280

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

dRunOnce: [sPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915"/build:7601

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: SoftwareSASGeneration = dword:1

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{96F21B90-B674-4B68-992E-1BB350D84875} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{96F21B90-B674-4B68-992E-1BB350D84875}\14077602960786F6E656 : DHCPNameServer = 8.8.8.8

TCP: Interfaces\{96F21B90-B674-4B68-992E-1BB350D84875}\162657975716E6 : DHCPNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{96F21B90-B674-4B68-992E-1BB350D84875}\3427F677E6560205C616A71602E456771627B6 : DHCPNameServer = 192.168.16.1

TCP: Interfaces\{96F21B90-B674-4B68-992E-1BB350D84875}\5454142353 : DHCPNameServer = 192.168.1.1

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\39.0.2171.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

============= SERVICES / DRIVERS ===============

.

R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2014-9-26 49944]

R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [2014-9-26 206248]

R1 {bb7b7a60-f574-47c2-8a0b-4c56f2da9802}Gw;{bb7b7a60-f574-47c2-8a0b-4c56f2da9802}Gw;c:\windows\system32\drivers\{bb7b7a60-f574-47c2-8a0b-4c56f2da9802}Gw.sys [2014-9-26 43152]

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswsnx.sys [2014-9-26 787800]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [2014-9-26 423784]

R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2014-9-26 24184]

R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2014-9-26 70384]

R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2014-12-18 50344]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2014-8-14 74456]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]

S2 aswStm;aswStm;c:\windows\system32\drivers\aswStm.sys [2014-9-26 91496]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-12-9 102912]

S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2014-5-2 52224]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2014-5-1 1343400]

.

=============== Created Last 30 ================

.

2014-12-18 06:19:05 43152 ----a-w- c:\windows\avastSS.scr

2014-12-17 18:08:46 115712 ----a-w- c:\windows\system32\ieUnatt.exe

2014-12-14 02:20:54 -------- d-----w- c:\program files\Brutus2004

2014-12-11 00:15:15 -------- d-----w- c:\windows\system32\appraiser

2014-12-10 19:46:51 23040 ----a-w- c:\windows\system32\mfpmp.exe

2014-12-10 19:46:51 2048 ----a-w- c:\windows\system32\mferror.dll

2014-12-10 19:46:51 103424 ----a-w- c:\windows\system32\mfps.dll

2014-12-10 19:46:50 50176 ----a-w- c:\windows\system32\rrinstaller.exe

2014-12-10 19:46:50 3209728 ----a-w- c:\windows\system32\mf.dll

2014-12-10 00:20:59 64000 ----a-w- c:\windows\system32\MshtmlDac.dll

2014-12-09 17:48:24 8941456 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{2425a8b6-a0ad-4e9e-9313-8125565484a2}\mpengine.dll

2014-12-09 02:36:33 -------- d-----w- c:\users\john\appdata\roaming\TS3Client

2014-12-09 02:36:17 -------- d-----w- c:\program files\TeamSpeak 3 Client

2014-11-23 23:56:06 -------- d-----w- c:\programdata\Nexon

2014-11-23 23:56:05 -------- d-----w- c:\users\john\appdata\local\CSO

2014-11-20 05:38:17 -------- d-sh--w- c:\users\john\appdata\local\EmieBrowserModeList

.

==================== Find3M ====================

.

2014-12-19 23:02:10 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2014-12-18 06:19:19 787800 ----a-w- c:\windows\system32\drivers\aswsnx.sys

2014-12-18 06:19:06 91496 ----a-w- c:\windows\system32\drivers\aswStm.sys

2014-12-18 06:19:06 206248 ----a-w- c:\windows\system32\drivers\aswVmm.sys

2014-12-18 06:19:05 81768 ----a-w- c:\windows\system32\drivers\aswRdr2.sys

2014-12-18 06:19:05 70384 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2014-12-18 06:19:05 49944 ----a-w- c:\windows\system32\drivers\aswRvrt.sys

2014-12-18 06:19:05 24184 ----a-w- c:\windows\system32\drivers\aswHwid.sys

2014-12-10 19:58:12 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2014-12-10 19:58:12 701104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2014-12-04 04:38:59 337920 ----a-w- c:\windows\system32\generaltel.dll

2014-12-04 04:38:45 610304 ----a-w- c:\windows\system32\invagent.dll

2014-12-04 04:38:40 315392 ----a-w- c:\windows\system32\devinv.dll

2014-12-04 04:38:37 728576 ----a-w- c:\windows\system32\appraiser.dll

2014-12-04 04:38:36 202752 ----a-w- c:\windows\system32\aepdu.dll

2014-12-04 04:38:36 159744 ----a-w- c:\windows\system32\aepic.dll

2014-12-04 04:34:13 873984 ----a-w- c:\windows\system32\aeinv.dll

2014-12-01 23:28:26 1160872 ----a-w- c:\windows\system32\aitstatic.exe

2014-11-22 02:20:44 2724864 ----a-w- c:\windows\system32\mshtml.tlb

2014-11-22 02:20:30 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll

2014-11-22 02:07:43 501248 ----a-w- c:\windows\system32\vbscript.dll

2014-11-22 02:07:17 62464 ----a-w- c:\windows\system32\iesetup.dll

2014-11-22 02:06:32 47616 ----a-w- c:\windows\system32\ieetwproxystub.dll

2014-11-22 01:55:14 102912 ----a-w- c:\windows\system32\ieetwcollector.exe

2014-11-22 01:54:30 620032 ----a-w- c:\windows\system32\jscript9diag.dll

2014-11-22 01:48:26 667648 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2014-11-22 01:40:04 60416 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll

2014-11-22 01:29:26 4299264 ----a-w- c:\windows\system32\jscript9.dll

2014-11-22 01:22:49 2052096 ----a-w- c:\windows\system32\inetcpl.cpl

2014-11-22 01:21:57 1155072 ----a-w- c:\windows\system32\mshtmlmedia.dll

2014-11-22 01:00:20 1888256 ----a-w- c:\windows\system32\wininet.dll

2014-11-11 02:44:45 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll

2014-11-11 02:44:32 186880 ----a-w- c:\windows\system32\pku2u.dll

2014-11-11 02:44:25 550912 ----a-w- c:\windows\system32\kerberos.dll

2014-11-11 01:32:14 74752 ----a-w- c:\windows\system32\drivers\tdx.sys

2014-11-08 02:45:09 2048 ----a-w- c:\windows\system32\tzres.dll

2014-11-04 19:30:58 229000 ------w- c:\windows\system32\MpSigStub.exe

2014-10-30 01:45:43 155136 ----a-w- c:\windows\system32\charmap.exe

2014-10-25 01:32:37 67584 ----a-w- c:\windows\system32\packager.dll

2014-10-18 01:33:18 571904 ----a-w- c:\windows\system32\oleaut32.dll

2014-10-14 01:56:19 136632 ----a-w- c:\windows\system32\drivers\ksecpkg.sys

2014-10-14 01:50:50 523776 ----a-w- c:\windows\system32\termsrv.dll

2014-10-14 01:50:41 2363904 ----a-w- c:\windows\system32\msi.dll

2014-10-14 01:50:39 1059840 ----a-w- c:\windows\system32\lsasrv.dll

2014-10-14 01:47:30 146432 ----a-w- c:\windows\system32\msaudite.dll

2014-10-14 01:46:02 681984 ----a-w- c:\windows\system32\adtschema.dll

2014-10-10 00:45:54 2379264 ----a-w- c:\windows\system32\win32k.sys

2014-10-03 01:45:03 248832 ----a-w- c:\windows\system32\WSManMigrationPlugin.dll

2014-10-03 01:45:03 214016 ----a-w- c:\windows\system32\WsmWmiPl.dll

2014-10-03 01:45:03 145920 ----a-w- c:\windows\system32\WsmAuto.dll

2014-10-03 01:45:03 1177088 ----a-w- c:\windows\system32\WsmSvc.dll

2014-10-03 01:44:42 442880 ----a-w- c:\windows\system32\AUDIOKSE.dll

2014-10-03 01:44:31 275968 ----a-w- c:\windows\system32\EncDump.dll

2014-10-03 01:44:26 475136 ----a-w- c:\windows\system32\audiosrv.dll

2014-10-03 01:44:26 374784 ----a-w- c:\windows\system32\AudioEng.dll

2014-10-03 01:44:26 195584 ----a-w- c:\windows\system32\AudioSes.dll

2014-10-03 01:44:25 198656 ----a-w- c:\windows\system32\WSManHTTPConfig.exe

2014-09-26 20:56:10 43152 ----a-w- c:\windows\system32\drivers\{bb7b7a60-f574-47c2-8a0b-4c56f2da9802}Gw.sys

2014-09-25 01:40:50 519680 ----a-w- c:\windows\system32\qdvd.dll

.

============= FINISH: 18:04:00.65 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume3

Install Date: 5/1/2014 10:05:55 AM

System Uptime: 12/19/2014 5:45:06 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0G848F

Processor: Pentium® Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 2000/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 218 GiB total, 152.498 GiB free.

D: is CDROM ()

E: is FIXED (NTFS) - 15 GiB total, 5.166 GiB free.

H: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Microsoft Teredo Tunneling Adapter

Device ID: ROOT\*TEREDO\0000

Manufacturer: Microsoft

Name: Teredo Tunneling Pseudo-Interface

PNP Device ID: ROOT\*TEREDO\0000

Service: tunnel

.

==== System Restore Points ===================

.

RP136: 12/18/2014 1:17:22 AM - avast! antivirus system restore point

.

==== Installed Programs ======================

.

Adobe Flash Player 15 ActiveX

Adobe Flash Player 15 Plugin

Adobe Reader XI (11.0.10)

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Avast Free Antivirus

Bonjour

Counter-Strike

Counter-Strike 1.6

Counter-Strike Nexon: Zombies

Counter-Strike: Condition Zero

FileZilla Client 3.9.0.5

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

iTunes

Killing Floor

Malwarebytes Anti-Malware version 2.0.2.1012

Microsoft .NET Framework 4.5.1

Microsoft Silverlight

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610

Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005

Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005

Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005

Need for Speed: Undercover

Notepad++

NVIDIA PhysX

Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)

Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)

Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)

Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)

Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)

Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)

Security Update for Microsoft .NET Framework 4.5.1 (KB2978128)

Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)

Steam

TeamSpeak 3 Client

Unity Web Player

WinRAR 5.11 (32-bit)

.

==== Event Viewer Messages From Past Week ========

.

12/19/2014 5:09:46 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:08:11 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:08:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

12/19/2014 5:08:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

12/19/2014 5:08:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

12/19/2014 5:08:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

12/19/2014 5:08:02 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

12/19/2014 5:07:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

12/19/2014 5:07:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswRvrt aswSnx aswSP aswVmm CSC DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf {bb7b7a60-f574-47c2-8a0b-4c56f2da9802}Gw

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

12/19/2014 5:07:45 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

12/17/2014 5:56:01 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.

12/17/2014 5:55:39 PM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.

12/16/2014 11:58:52 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer GOMFAM-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{96F21B90-B674-4B68-992E-1BB350D8. The master browser is stopping or an election is being forced.

12/16/2014 11:05:41 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user JOHN-PC\JOHN SID (S-1-5-21-1256280439-2464772786-2106747742-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

TwinHeadedEagle · December 20, 2014

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

johng · December 20, 2014

Thank you for your assistance,

FRST.txt

Addition.txt

TwinHeadedEagle · December 20, 2014

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

Right-click on icon and select Run as Administrator to start the tool.
Wait until the database is updated.
Accept the Terms of use and click Scan.
When finished, please click Clean.
Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

Uninstall outdated Malwarebytes' Anti-Malware

Please download MBAM-clean and save it to your desktop.

Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool.
It will ask you to reboot the machine - please do so.

After that follow my next instructions to download & install the newset MBAM version.

51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

Install the progam and select update.
Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
Click the Scan tab, choose Threat Scan is checked and click Scan Now.
If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
Upon completion of the scan (or after the reboot), click the History tab.
Click Application Logs and double-click the Scan Log.
At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

fixlist.txt

johng · December 20, 2014

Okay im currently uninstalling and reinstalling the updated version of malwarebytes

AdwCleanerR0.txt

Fixlog.txt

TwinHeadedEagle · December 20, 2014

Did you press Clean in Adwcleaner?

johng · December 20, 2014

yeah i did you want me try it out again?

TwinHeadedEagle · December 20, 2014

No need, I just need other Adwcleaner report. Install MalwareBytes and tell me how is the sitaution now.

johng · December 20, 2014

I'm currently scanning my computer. Thank you so much you have been a big help. and i did a rescan for adware. I will buy you a beer once i put money in my card.

AdwCleanerS0.txt

TwinHeadedEagle · January 1, 2015

Still with me?

AdvancedSetup · January 3, 2015

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Help please

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