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  2. Hello @DrZar Please follow the directions from the following topic and let me know if that corrects the issue for you. Thanks Ron
  3. Hello @Dex Please follow the directions from the following topic and let me know if that corrects the issue for you. Thanks Ron
  4. Hello aidan05, There are issues showing in the DISm log, at present a fix is not available via that route.. Go to Option 1 of the following link, try step 6 to make a fix... https://www.tenforums.com/tutorials/7808-use-dism-repair-windows-10-image.html If we cannot make a fix that way then either system refresh or reset is the only options left...
  5. Internet was working before toolkit removal and adw restarted to run first and saw no internet when it tried updating and that's why I attached the first logs to see if anything is missing or needed and already tried reinstalling driver
  6. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  7. Great, glad to hear @zutch I will go ahead then and close your topic. If you do decide you need further assistance though please let us know. Take care Ron
  8. Today
  9. Hi @Vegomadam There was no mention of the version of Windows on your machine. If it is Windows 10 or 8.1, it automatically comes with the Windows Defender antivirus.
  10. Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. C:\Users\Plain Sight> dism.zip CBS.zip
  11. Hi, We need to get detail information from this machine in order to have the proper detail to help you forward. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-1.4.0.623.exe to run the report You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Do NOT use the button “Start repair” ! Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the ZIP file in your next reply. Thank you. The displays in Task Manager can well be momentary happenstance. If you suspect some infection, you have to run security check tools. Outside of that, you would need to review all the auto-started applications on this Windows.
  12. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  13. That is great. You should delete the file FIXLIST.txt Safer practices & malware prevention: Follow best practices when browsing the Internet, especially on opening links coming from untrusted sources. First rule of internet safety: slow down & think before you "click". Free games & free programs are like "candy". We do not accept them from "strangers". Never open attachments that come with unexpected ( out of the blue ) email no matter how enticing. Never open attachments from the email itself. Do not double click in the email. Always Save first and then scan with antivirus program. Never click links without first hovering your mouse over the link and seeing if it is going to an odd address ( one that does not fit or is odd looking or has typos). Pay close attention when installing 3rd-party programs. It is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Take great care in every stage of the process and every offer screen, and make sure you know what it is you're agreeing to before you click "Next". Use a Standard user account rather than an administrator-rights account when "surfing" the web. See more info on Corrine's SecurityGarden Blog http://securitygarden.blogspot.com/p/blog-page_7.html Dont remove your current login. Just use the new Standard-user-level one for everyday use while on the internet. Do a Windows Update. Make certain that Automatic Updates is enabled. https://support.microsoft.com/en-us/help/12373/windows-update-faq Keep your system and programs up to date. Several programs release security updates on a regular basis to patch vulnerabilities. Keeping your software patched up prevents attackers from being able to exploit them to drop malware. For other added tips, read "10 easy ways to prevent malware infection" . All best regards. Maurice
  14. I am very sorry to hear that. Lets make sure you have looked & used the guidance articles from Microsoft Please study closely this Microsoft help article "Fix network connection issues in Windows 10 " https://support.microsoft.com/en-us/help/4038658/windows-10-fix-network-connection-issues and "Fix network connection issues in Windows" https://support.microsoft.com/en-us/help/10741
  15. Hi. Thank you for the log report. That was a good run. This pc should be clear of "clover". How are things at this point ? Do you need help on anything else? The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Let me know the result of this.
  16. Thank you for the reports. The fix run want as intended. The scan by Malwarebytes for Windows got the remains of the pest "Browser assistant". Let me suggest one other tool, to look for adwares. I would suggest to download, Save, and then run Malwarebytes ADWCLEANER. Please close Chrome and all other open web browsers after you have saved the Adwcleaner and before you start Adwcleaner scan. Version 7.4 of Adwcleaner detects factory Preinstalled applications too! I encourage you to take a look at the announcement blogpost to learn more this new detection category: https://blog.malwarebytes.com/malwarebytes-news/2019/07/your-device,-your-choice:-adwcleaner-now-detects-preinstalled-software/. Please download Malwarebytes AdwCleaner https://downloads.malwarebytes.com/file/adwcleaner Be sure to Save the file first, to your system. Saving to the Downloads folder should be the default on your system. Go to the folder where you saved Adwcleaner. Double click Adwcleaner to start it. At the prompt for license agreement, review and then click on I agree. You will then see a main screen for Adwcleaner. ( if you do not see it right away, minimized the other open windows, so you can see Adwcleaner). Then click on Dashboard button. Click the blue button "Scan Now". allow it a few minutes to finish the Scan. Let it remove what it finds. NOTE: When it comes to the section " Pre-installed applications You can skip that. Please find and send the Adwcleaner "C" clean report. In Adwcleaner, click the "Reports" button. Look at the list of reports for the latest date & type "Clean". Double Click that line & it will open in Notepad. Save the file to your system and then Attach that with your reply. Thanks. Keep me advised.
  17. Hi, Add this line to my fixlist.txt Or delete the file in bold if the fix has already been done. C:\ProgramData\RealtekHD\taskhostw.exe nasdaq
  18. Thanks for the feedback. I will be sure to pass it along to the Product team for review. Please don't hesitate to let us know if you have any further ideas, suggestions, feedback or feature requests. Thanks
  19. Just to add, I would also suggest updating to the latest version, 3.8.3 by opening Malwarebytes and navigating to Settings>Application and clicking on the Install Application Updates button and allowing it to install the new version or by downloading and installing it directly from here. Once that is done, make sure that you verify that it is still set not to run when Windows starts just to make sure it has retained your preferred option. Just as with 3.7.1 you can completely terminate the program at any time by right-clicking the tray and selecting Quit Malwarebytes and clicking Yes if prompted by User Account Control.
  20. Alright! Thanks! I'll try that out very soon
  21. Ok, thank you! Is it possible to upload the large AdwCleanerOLD folder to https://up2sha.re/ and share the generated link too?
  22. Hi, --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. =======
  23. Hi, This infection used filenames that are under an other path genuine. It fooled me. I have documented then and will add then to my bad list. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === One of the command used in the fix will submit this file BorderlessWindowed.exe to VirusTotal for inspection. Let see what the report will be. I suggest you run the RogueKiller one more time and make sure that the items marked with Miner etc.. are all gone. The other entries in that log are optional and it's for you to decide if you want to keep them. Post the Fixlog.txt and let me know what problem persists. fixlist.txt
  24. Hello Ron, please accept my sincere apologies for the delay with my response..I followed your instructions as far as...Settings >>People etc. but couldn’t find…Data from Chrome sync. I thought I would try an uninstall/reinstall of Chrome. There was an option on the reinstall for Sync, I declined and finished the install.. I then opened Chrome. chose a few sites and then ran a scan...No infections were found. I would never have found a solution without the help of both you and Alvarnell. Sincere regards zutch +
  25. Thank you nukecad, I'll give it a shot.
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