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  2. I see you already posted in the Malwarebytes Browser Guard area; apologies, I thought the block was coming from Web Protection in Malwarebytes Premium. They will take care of the MBG detection and whitelist the site if it proves to be safe.
  3. Since it looks clean now, the block will be removed.
  4. HSBC.CO.UK giving a false positive. major banking website. went there yesterday with same browser and no problems, so wondering why this is happening. As it's a banking website I'm a little worried about continuing, yet at the same time need to access the site for work.
  5. That's not surprising. XP has some severe limitations when it comes to more modern/faster hardware. Vista and newer Windows versions by comparison are far better at taking advantage of more powerful hardware.
  6. Greetings, Please refer to the information in this topic as well as this topic, then create a new topic in the Website Blocking false positives area by clicking here and a member of Research will investigate and respond. Thanks
  7. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: Malwarebytes Support Tool - Advanced Options This feature is designed for the following reasons: For use when you are on the forums and need to provide logs for assistance For use when you don't need or want to create a ticket with Malwarebytes For use when you want to perform local troubleshooting on your own How to use the Advanced Options: Screenshots: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  8. Keep on getting Website blocked due to riskware for www.hsbc.co.uk hsbc is a pretty major bank site and used it yesterday with same browser, so wondering what the issues are?
  9. Today
  10. At the time that I paused them, Windows updates were poorly quality inspected and causing lost data, and lost work for folks. I was coming off Windows 7 where updating was still voluntary and the machine rand flawlessly outside of being outdated. A few days after I got this machine I kept finding it on and running for no reason even though I'd actively turned it off. It would turn it on in the middle of the night, EVERY night, and it would still be active when I woke up the next day. If it turned on in the middle of the night and I turned it off it would turn right back on as if off was not a concept it understood, at first I thought maybe it could be a virus but the thing was brand new I'd barely done anything with it. I discovered this was due to windows update. So I wasn't keen on the frequency or aggressive/sneaky way they were applied. When the updates would pop while I was actively using the machine, they "allow" me initially to hold them off for 30 days? But if the fix for one of their wonderful new bugs that I kept reading were showing up due to lousy QA testing wasn't found in that time, they'd force me to apply it regardless of what I was doing at the time with my machine? I have irregular hours, sometimes if I'm working on a project I'll use my computer for 16 hours in a stretch so "scheduling downtime" is not something I can do easily, or should frankly have to. I felt control of my machine was more important then their inconvenient demands to shut down so they could add features I didn't typically care about, so I got frustrated and hunted down a way to jam a wrench in it permanently. Also windows update has caused me more lost productivty in the last 20 years than viruses have. That includes the time a virus destroyed every EXE on the c drive of an old laptop of mine, so forgive my being gun-shy.
  11. Thanks Pedro. I have found that XP on faster hardware than my 18 year-old system also has uncertainty in starting MBAE. I will try your suggestion.
  12. I received a report from a user of our website who uses malwarebytes that they received the following message when trying to access our website (libraryconnection.info): Website blocked due to a suspicious top level domain (TLD) Website blocked: www.libraryconnection.info Malwarebytes Browser Guard blocked this website because it may contain scam activity. We strongly recommend you do not continue. Is there anything about the content of the website that is causing this warning? We're just a website for our library consortium, so it definitely doesn't contain any scam activity. Can this be whitelisted?
  13. Hi Our website keeps getting blocked by Malwarebytes as Trojan, specifically magex.hu and the subdomain hu.rp2.magex.hu. Please remove us from your blocklist, we do not host any malware. Attached a screenshot of a malwarebytes warning. Thanks Tamas Kadar Magex Solutions Kft.
  14. I have never seen Garmin install ads or shortcuts. It simply adds new maps on rare occasion, which I install on my GPS for my car. I will review the uBlock Origins and Malwarebytes Browser Guard this evening, after work. Thank you,
  15. Hello, I wasn't able to do to this yesterday but will try to do it now. Sorry! I'll keep you updated if everything went successfully. Thank you so much for helping me! ❤️
  16. @blender How can I find that log file? By game file You mean game launcher?
  17. Thanks Durew, The block will be reviewed. It was blocked because of this file - http://excubits.com/content/files/bouncer_demo.exe
  18. Please do as my company is trying to sell your product. We look pretty silly when you block our own website!
  19. Hello Malwarebytes Support Team... We want to report a false positive report from your tools for the domain like4like.org... Your software reports: "Fraudulent websites appear to be one thing, like a tech support site, a dating site, or a shopping site with illegal products or great deals, but they’re really scams to try to steal your information or credit card details." As you can see from our website at the link: https://www.like4like.org/ we are not a scam website/service, and we use only good standing payment gateways like PayPal and Payssion... Also... We do not have access to customers payment details, except those we get from those gateways to generate invoices... Can you please remove the false positive report from our domain, and/or tell us what do we need to do, to prove to your team that we are not scamers... :) We are a community of social media active members that work together since 2012 and never had any malware on our domains... Best regards...
  20. Although Windows Updates seems fully updated, please check manually to ensure that you have ALL available Windows Updates BIOS/UEFI version 0807 dates from 2017. Please visit the Asus support site for your motherboard to see if there's a more recent stable version available. If so, please install it. While you're at the Asus support site, update your chipset drivers and any other drivers/utilities that have updates available. 2 of the 4 memory dumps blame networking - with mwac.sys being shown in the stack text just prior to the crash. MWAC stands for Malwarebytes Web Access Control - so Porthos' suggestion is a good next step. Disabling web protection will likely stop the BSOD's - but may not solve your problem. I've seen this sort of behavior when another driver interferes with the mwac.sys driver. The most memorable one was BitDefender (a couple of years back) and it took a lot of work to identify and then get the BitDefender driver repaired by the developer. So, the next step is to esure tht you have the latest, fully updated version of BitDefender installed. The BitDefender driver in the memory dump dates from 2018 If it still crashes (with MBAM web protection enabled), then the next test would be to completely uninstall BitDefender to see if that fixes the problem. There are also several other older, networking related drivers that could also contribute to this. Please update these older drivers to the latest, Windows 10 compatible version. If unable to find an update, please uninstall the program that is responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!!!: PxHlpa64.sys Tue Apr 24 13:26:29 2012 (4F96E245) Sonic CD/DVD driver (used by many different CD/DVD programs) http://www.carrona.org/pxhelp20.html lists some of the programs that it's used in. https://www.sysnative.com/drivers/driver.php?id=PxHlpa64.sys lgcoretemp.sys Tue Jun 9 12:52:10 2015 (557719BA) Logitech Gaming Software driver http://support.logitech.com/en_gb/software/lgs https://www.sysnative.com/drivers/driver.php?id=lgcoretemp.sys tap0901.sys Thu Apr 21 05:10:05 2016 (571898ED) TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO http://openvpn.net/index.php/open-source/downloads.html or http://forums.comodo.com/index.php?action=dlattach;topic=17220.0;attach=17692 Requires registration https://www.sysnative.com/drivers/driver.php?id=tap0901.sys btfilter.sys Wed Jun 8 05:56:54 2016 (5757EBE6) Atheros Bluetooth Driver Official site: http://www.qualcomm.com/drivers [br] Unofficial site: https://www.ath-drivers.eu https://www.sysnative.com/drivers/driver.php?id=btfilter.sys LGVirHid.sys Mon Jun 13 14:47:03 2016 (575EFFA7) Logitech Gamepanel Virtual HID Device Driver http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en https://www.sysnative.com/drivers/driver.php?id=LGVirHid.sys LGJoyXlCore.sys Mon Jun 13 14:47:06 2016 (575EFFAA) Logitech Gaming Software driver http://support.logitech.com/en_gb/software/lgs https://www.sysnative.com/drivers/driver.php?id=LGJoyXlCore.sys LGBusEnum.sys Mon Jun 13 14:47:08 2016 (575EFFAC) Logitech Keyboard http://www.logitech.com/en-us/support-downloads/downloads https://www.sysnative.com/drivers/driver.php?id=LGBusEnum.sys TeeDriverW8x64.sys Wed Apr 11 10:46:32 2018 (5ACE1FC8) Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.com[br][br]Installation instructions - http://www.sysnative.com/forums/windows-10-a/18573-windows-10-error-0x800f081f-source-file-not-found.html#post144391 https://www.sysnative.com/drivers/driver.php?id=TeeDriverW8x64.sys bdvedisk.sys Fri Apr 27 06:47:30 2018 (5AE2FFC2) Bitdefender AntiVirus driver Support: http://www.bitdefender.com/support/consumer.html[br]Downloads: http://www.bitdefender.com/Downloads/ https://www.sysnative.com/drivers/driver.php?id=bdvedisk.sys e1i65x64.sys Mon Jun 11 14:01:06 2018 (5B1EB8E2) Most likely is the Intel PCIe Gigabit Ethernet driver e1i65x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. If unable to find the Intel stuff manually, you may want to try this free update tool from Intel: https://www.intel.com/content/www/us/en/support/detect.html It seems to work well on my system (identified 4 Intel updates after running the Dell Update tool). It also gives warnings when asked to replace customized Intel drivers - so heed the warnings! Good luck!
  21. I am full scanning I guess. you know what offline scan does? msert.log
  22. I don't know a whole lot about it, but I did find it listed on Tom's Guide. I don't know what tools it contains and I may be remembering wrong, but I seem to recall it possibly including some software without permission, though that was some time ago and things may have changed since then (or I could be thinking of a different boot tool). AdvancedSetup and/or some of the Techbench members probably know more about it as may any members who currently work in PC repair.
  23. Greetings, There is no way to know what the item is without more details. Please post a scan log or report showing the detection in a new topic in this area and a member of Research can take a look. Instructions for doing so may be found in this topic. Thanks
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