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  2. Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks
  3. The ESET scanner tagged & removed 2 "offer tools" from Avast. It considered them as P U P. There were no malicious items found. I believe this pc is good to go. It is not enough to just have a security program installed. Each pc user needs to practice daily safe computer and internet use. Best practices & malware prevention: Follow best practices when browsing the Internet, especially on opening links coming from untrusted sources. First rule of internet safety: slow down & think before you "click". Never click links without first hovering your mouse over the link and seeing if it is going to an odd address ( one that does not fit or is odd looking or has typos). Free games & free programs are like "candy". We do not accept them from "strangers". Never open attachments that come with unexpected ( out of the blue ) email no matter how enticing. Never open attachments from the email itself. Do not double click in the email. Always Save first and then scan with antivirus program. Pay close attention when installing 3rd-party programs. It is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Take great care in every stage of the process and every offer screen, and make sure you know what it is you're agreeing to before you click "Next". Use a Standard user account rather than an administrator-rights account when "surfing" the web. See more info on Corrine's SecurityGarden Blog http://securitygarden.blogspot.com/p/blog-page_7.html Dont remove your current login. Just use the new Standard-user-level one for everyday use while on the internet. Do a Windows Update. Make certain that Automatic Updates is enabled. https://support.microsoft.com/en-us/help/12373/windows-update-faq Keep your system and programs up to date. Several programs release security updates on a regular basis to patch vulnerabilities. Keeping your software patched up prevents attackers from being able to exploit them to drop malware. For other added tips, read "10 easy ways to prevent malware infection" . All best wishes. Sincerely, Maurice
  4. Thanks for the log. Bravo. Tell me, please, How is the system now ? and please, do a new scan with Malwarebytes for Malware & send me the scan report from that run. Sincerely, Maurice
  5. Thank you Ron. Herewith my results: mb-check log version: 1.5.1.681 User Account Type: Administrator Date-Time Log Created: 2019-10-22 09:34:00 Path to mb-support: C:\Users\Yaz\AppData\Local\Temp\mwb1EDE.tmp\mb-support.exe Microsoft Windows Information ================================== Product Name: Windows 10 Home Architecture: x64 Current Build: 17763 Release ID: 1809 Domain Computer: Workgroup XP Embedded: False Windows 10 Preview: False Malwarebytes Version Information ================================== Controllers Version: 1.0.629 Database Version: 2019.10.21.18 Update Pkg Version: 1.0.12999 Installer Version: 3.8.3 Installation Token: UiLcyR93R-yGb88bsknC1570871345 Machine ID: ea169382d4fee5a971859093cd2141f679321a93 Machine ID (MBST): 161e4260df7555290044407a796459e6f58e2828 License State: licensed Trial Used: False Installation Date: 07/05/2019 Version Installed: Malwarebytes version 3.8.3.2965 Installation Directory: C:\Program Files\Malwarebytes\Anti-Malware\ User Information for Local System ================================== User Account: Administrator Account Level: Admin User Account: DefaultAccount Account Level: Guest User Account: Guest Account Level: Guest User Account: HomeGroupUser$ Account Level: Guest User Account: WDAGUtilityAccount Account Level: Guest User Account: Yaz Account Level: Admin Total # of user entries : 6 UAC Settings ================================== EnableLUA: On Consent Prompt Behavior Admin: On AntiVirus Information ================================== Anti-Virus Product : Windows Defender Up To Date: Yes Enabled: On FireWall Information ================================== No registered third-party Firewall software detected. AntiSpyware Information ================================== Anti-Spyware Product : Windows Defender Up To Date: Yes Enabled: On Machine Information ================================== System Manufacturer: Dell Inc. System Model: XPS 13 9350 System has been up for: 16 minutes 20 seconds Hibernation : On Fast Startup: On Local Date/Time: 2019-10-22 09:34:00 Last Boot-up Time: 2019-10-22 09:17:40 Language ID: en Language Name: English Last Access Time Keystone: 2019-10-21T01:14:23Z Last Access Time Sirius: 2019-10-21T22:32:02Z Keystone fail count: 3 Days since last Keystone error: 0 Network Adapter Information ================================== Dell Wireless 1820A 802.11ac MAC Address: 72:0A:96:28:91:BA Microsoft Wi-Fi Direct Virtual Adapter MAC Address: CA:FF:28:77:DE:43 Microsoft Wi-Fi Direct Virtual Adapter #2 MAC Address: CA:FF:28:77:D6:43 WAN Miniport (SSTP) MAC Address: Not Available WAN Miniport (IKEv2) MAC Address: Not Available WAN Miniport (L2TP) MAC Address: Not Available WAN Miniport (PPTP) MAC Address: Not Available WAN Miniport (PPPOE) MAC Address: Not Available WAN Miniport (IP) MAC Address: 3C:0B:20:52:41:53 WAN Miniport (IPv6) MAC Address: 3C:F1:20:52:41:53 WAN Miniport (Network Monitor) MAC Address: 3C:B6:20:52:41:53 Display Settings ================================== Screen Resolution: 3200 X 1800 Screen Orientation: landscape DPI: 240 X 240 Custom Scaling: 250 X 250 Browser Download Paths ================================== Default Browser: Google Chrome Internet Explorer: C:\Users\Yaz\Downloads Google Chrome: C:\Users\Yaz\Downloads Mozilla Firefox: C:\Users\Yaz\Downloads Microsoft Edge: C:\Users\Yaz\Downloads Recent Windows Crashes ================================== No recent crashes Hosts File Blocks ================================== Malwarebytes isn't blocked in the Hosts file. Malwarebytes Application Settings ================================== Start with Windows: Enabled Context Menu: Enabled WAC Integration: Default User Access Rights: Disabled Telemetry: Enabled Delay Protection Startup: OFF Delay Protection Interval: 15 Max Log Level: info Self - Protection Early Start: Disabled Self - Protection State: Enabled SwissArmy Early Start: OFF Impact of Scans on System: high Beta Application Updates: OFF Proxy Enabled: Disabled | 0 | N/A | Disabled | N/A Scheduler Information ================================== Global Scan Parameters: PUM Handling: detect | PUP Handling: detect | Scan Archives: ON | Scan Rootkit: ON | Shuriken Enabled: ON | IG Disabled: OFF | DDSIG Enabled: OFF | AME Enabled: OFF | Scan Count: 428 | TotalScannedItems: 1011336165 | TotalThreatsDetected: 0 | Last Scan Time: 2019-10-22 08:00:52 AUS Eastern Daylight Time Scheduled Scan Parameters: AutoClean: OFF | Auto Restart: OFF | Check For Updates: ON | PUM Handling: detect | PUP Handling: detect | Scan Archives: ON | Scan Extra: ON | Scan Memory: ON | Scan Registry: ON | Scan Rootkit: OFF | Scan Startup: ON | Type: normal Scheduled Scan List Settings: Last Triggered: 2019-10-22 08:00:52 Original Schedule: 2019-07-06 02:09:06 Recover if missed by: 23 hours Occurs every: 1 days Update Information ================================== Check for Updates Every: 60 Minutes Automatically Check for Updates: ON Automatically download and install application component updates: ON Pending installer update path: No update found Notify me when full version updates are available: ON Notify me if time since last update exceeds 24 hours: ON RTP Config ================================== Enable Shuriken: ON Protection State: enabled PUM Handling: detect PUP Handling: detect Autoclean: ON Auto Game Mode: ON MWAC Controller Config ================================== Protection State: enabled ARW Controller Config ================================== Protection State: enabled AE Controller Config ================================== Protection State: enabled SwissArmy Early Boot: OFF Driver File Info ================================== --------------MBAMChameleon-------------- Type: File System Driver State: Running Start Mode: Automatic Exit Code: 0 C:\WINDOWS\system32\drivers\mbamchameleon.sys File size: 199768 File Version: 3.1.0.272 MD5: af6d573ff797ace9f62cf693a18ce8af --------------MBAMFarflt-------------- Type: File System Driver State: Running Start Mode: Manual Exit Code: 0 C:\WINDOWS\system32\drivers\farflt.sys File size: 224408 File Version: 3.1.0.386 MD5: e271a915b084d17c4b18c26f8eb62ec9 --------------MBAMProtection-------------- Type: Kernel Driver State: Running Start Mode: Manual Exit Code: 0 \??\c:\windows\system32\drivers\mbam.sys File size: 73584 File Version: 3.1.0.386 MD5: ed50ba39b56351f0864fc69b3b53b901 --------------MBAMSwissArmy-------------- Type: Kernel Driver State: Running Start Mode: Manual Exit Code: 0 C:\WINDOWS\system32\drivers\mbamswissarmy.sys File size: 275232 File Version: 4.3.0.170 MD5: 303f8c619d472c98754b369e582f8e17 --------------MBAMWebProtection-------------- Type: Kernel Driver State: Running Start Mode: Manual Exit Code: 0 C:\WINDOWS\system32\drivers\mwac.sys File size: 116832 File Version: 3.1.0.277 MD5: bdfa3da58f3686d5b81251fe60c70259 --------------ESProtectionDriver-------------- Type: Kernel Driver State: Running Start Mode: System Exit Code: 0 \??\c:\windows\system32\drivers\mbae64.sys File size: 153312 File Version: 3.1.0.277 MD5: 2ec5a65e71610fba01f1e5cf054e9701 --------------MbamElam-------------- Type: Kernel Driver State: Stopped Start Mode: Boot Exit Code: 1077 C:\WINDOWS\system32\drivers\mbamelam.sys File size: 20936 File Version: 3.1.0.15 MD5: 31e4ac0c3d3bac32082304bd43560760 Service Info ================================== --------------mbamservice-------------- Type: Own Process State: Running Start Mode: Automatic Exit Code: 0 Launch Protected: Anti-Malware Light Required Dependencies ================================== --------------fltmgr-------------- Type: File System Driver State: Running Start Mode: Boot Exit Code: 0 File Path: system32\drivers\fltmgr.sys --------------bfe-------------- Type: Share Process State: Running Start Mode: Automatic Exit Code: 0 File Path: %SystemRoot%\System32\bfe.dll --------------winmgmt-------------- Type: Share Process State: Running Start Mode: Automatic Exit Code: 0 File Path: %SystemRoot%\system32\wbem\WMIsvc.dll --------------rpcss-------------- Type: Share Process State: Running Start Mode: Automatic Exit Code: 0 File Path: %SystemRoot%\system32\rpcss.dll All startup folders exist. Compatibility Flag Settings ================================== Location: HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers C:\Program Files (x86)\Garmin\Express\express.exe [~ WIN8RTM] Pending File Rename Operations ================================== No pending file operations detected. Pending Windows Update Reboot ================================== No Windows Update reboot detected. Disabled Startup Items ================================== Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run Corel Update Helper ["c:\Users\Test\Pictures\Corel\Corel PaintShop Pro X8 (64-bit)\pua.exe" /t] IAStorIcon ["C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60] RtHDVBg_MAXX6 ["C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /MAXX6] RTHDVCPL ["C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s] WavesSvc ["C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe"] iTunesHelper ["C:\Program Files\iTunes\iTunesHelper.exe"] Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 KiesTrayAgent [C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe] Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run RtHDVBg_PushButton ["C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /IM] Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 Dropbox [] ControlCenter4 [C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun] DBAgent ["C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe" /WinStart] KiesTrayAgent [C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe] Location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\StartupFolder Bluetooth.lnk [C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe] Location: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run GarminExpressTrayApp [] OneDrive [] NokiaSuite.exe [C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe -tray] Uploader [C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe] Google Photos Backup ["C:\Users\Yaz\AppData\Local\Programs\Google\Google Photos Backup\Google Photos Backup.exe" /autostart] GarminExpress ["C:\Program Files (x86)\Garmin\Express\express.exe" /minimized] SmartSwitchPDLR.exe [C:\Program Files (x86)\Samsung\Smart Switch PC\SmartSwitchPDLR.exe Run Kies4] Location: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\StartupFolder Send to OneNote.lnk [C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE] Location: HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\BcmBtRSupport BcmBtRSupport [C:\WINDOWS\system32\BtwRSupportService.exe] Location: HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\FoxitPhantomService FoxitPhantomService [] Location: HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\FoxitReaderService FoxitReaderService [] Malwarebytes Startup Entries ================================== No Malwarebytes startup items found. Partition Information: ================================== Drive Letter: 😄 Drive Type: Local Disk Filesystem: NTFS Size: 226.62GB (37 % free) Physical Disk: \Device\HarddiskVolume3 Code Page Settings ================================== ACP: 1252 MACCP: 10000 OEMCP: 437 Shell Extension Block List ================================== Empty shell extension block list. Malwarebytes Program Files ================================== C:\Program Files\Malwarebytes\Anti-Malware\ 7z.dll File Size: 1700328 BYTES File Version: 18.5.0.0 MD5: a2cc0a771f7507d28d4ea0131695186a Actions.dll File Size: 4338936 BYTES File Version: 3.2.0.256 MD5: 965006feb8ed5a0c3c290d7b1d8e74a6 ActionsShim.dll File Size: 2190224 BYTES File Version: 3.2.0.253 MD5: 63df04ba26b4e485e7e6d9acd497dfd8 AEControllerImpl.dll File Size: 3089976 BYTES File Version: 3.1.0.277 MD5: f883ad4c8e44bad55a03ae8d10efe7c4 AeShim.dll File Size: 2199064 BYTES File Version: 3.1.0.177 MD5: 5be171230f1b16e209519baba41eba8a api-ms-win-core-console-l1-1-0.dll File Size: 20520 BYTES File Version: 10.0.17763.132 MD5: a47a7084d4ed2fb6b9181075f91729a0 api-ms-win-core-console-l1-2-0.dll File Size: 20096 BYTES File Version: 10.0.17763.132 MD5: 9b630e1445f1e687284077eecd999b03 api-ms-win-core-datetime-l1-1-0.dll File Size: 19584 BYTES File Version: 10.0.17763.132 MD5: 72f8626388893a536d0ee370acc9e456 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1c9a838bfb3d459fe7b3a02b127b9df4 SPControllerImpl.dll File Size: 2616368 BYTES File Version: 3.1.0.221 MD5: 10e0b26ab8f2007d0b63f3e8172fb03f styles\ File Size: BYTES File Version: MD5: styles\qwindowsvistastyle.dll File Size: 138960 BYTES File Version: 5.11.1.0 MD5: 86f39616e219ae469d66cb6d6b097b7d suhlpr.dll File Size: 3128192 BYTES File Version: 3.1.0.358 MD5: b55493d2b5f93a41c51811448ccd6975 Swissarmy.dll File Size: 3440728 BYTES File Version: 4.3.0.261 MD5: bba22e78c119bb5ebdb904ecb9558d7d SwissarmyShim.dll File Size: 2259960 BYTES File Version: 4.3.0.261 MD5: e1e0e1e5342cacb856beaf7f5791ce3c TelemetryControllerImpl.dll File Size: 4188568 BYTES File Version: 3.2.0.313 MD5: 90b714031a0e85040834ab1b5eedb455 ucrtbase.dll File Size: 1193808 BYTES File Version: 10.0.17763.132 MD5: 6c2810f92a98551650cb268e68a12441 unins000.dat File Size: 244832 BYTES File Version: MD5: 809f0a05652f78d073af832efa0cd746 unins000.exe File Size: 1311440 BYTES File Version: 51.1052.0.0 MD5: e03f3ed9160777f52c36c2e8d2eef424 unins000.msg File Size: 22739 BYTES File Version: MD5: 200ec5a2e63a8ac04906333e6b92e50c UpdateControllerImpl.dll File Size: 3732040 BYTES File Version: 3.2.0.487 MD5: 758d6e3b10eeb3c37edf71680c909cd3 vcruntime140.dll File Size: 82752 BYTES File Version: 14.15.26706.0 MD5: e79ef25890b214b13a7473e52330d0ec zlib.dll File Size: 81408 BYTES File Version: 1.2.8.0 MD5: b924d807b91ec0e911c975fc5c201c1e Malwarebytes ProgramData Files ================================== C:\ProgramData\Malwarebytes\MBAMService\ AeDetections\ File Size: BYTES File Version: MD5: ARW\ File Size: BYTES File Version: MD5: ARW\ARWFI.dat File Size: 569344 BYTES File Version: MD5: de3b976f12224fc636f56c151e080a8e ARW\mbarwind-00.arw File Size: 1853721 BYTES File Version: MD5: 2cdbe3735700358fdfc55a0903ac16c4 ARW\mbarwind-01.arw File Size: 4389522 BYTES File Version: MD5: 60d67e649a96b809b245b59c0630b248 ARW\mbarwind-02.arw File Size: 10501895 BYTES File Version: MD5: a1ca66c4879c2c6e691c639720ed075f ARW\mbarwind-03.arw File Size: 4280012 BYTES File Version: MD5: 0a3b3c45c3040c214bab3a28282e7ad9 ARW\mbarwind.arw File Size: 7966704 BYTES File Version: MD5: effaff7a9a4bfbb8f1e98aea1686d0a0 ArwDetections\ File Size: BYTES File Version: MD5: clean.mbdb File Size: 7162 BYTES File Version: MD5: 6630dd9c18c6e55eb390e27bf186f5dc config\ File Size: BYTES File Version: MD5: config\AeConfig.json File Size: 74617 BYTES File Version: MD5: a263fa6bbf5c6fa84c28a6671f707ea1 config\AeConfig.json.bak File Size: 74617 BYTES File Version: MD5: a263fa6bbf5c6fa84c28a6671f707ea1 config\ArwControllerConfig.json File Size: 243 BYTES File Version: MD5: cdba9bc19d4cdc88cb190b11a750a01c config\ArwControllerConfig.json.bak File Size: 243 BYTES File Version: MD5: cdba9bc19d4cdc88cb190b11a750a01c config\CleanControllerConfig.json File Size: 457 BYTES File Version: MD5: f4e5a17175de86fb342ac9a32f6579b0 config\CleanControllerConfig.json.bak File Size: 457 BYTES File Version: MD5: f4e5a17175de86fb342ac9a32f6579b0 config\CloudConfig.json File Size: 344 BYTES File Version: MD5: 6a1a0e0c15dead2b4716a40e03a3ef81 config\CloudConfig.json.bak File Size: 344 BYTES File Version: MD5: 6a1a0e0c15dead2b4716a40e03a3ef81 config\InstallDataConfig.json File Size: 404 BYTES File Version: MD5: 1e96f82248ba2ae29476dac6b757f987 config\InstallDataConfig.json.bak File Size: 404 BYTES File Version: MD5: 1e96f82248ba2ae29476dac6b757f987 config\IrisData.json File Size: 108 BYTES File Version: MD5: fd13ba6d6098b27b97055b5f9959ab75 config\LicenseConfig.json File Size: 10670 BYTES File Version: MD5: 1e1b549bffb5345a2c3b62f87dbd3bc2 config\LicenseConfig.json.bak File Size: 10670 BYTES File Version: MD5: 1e1b549bffb5345a2c3b62f87dbd3bc2 config\MbamClientConfig.json File Size: 7451 BYTES File Version: MD5: c14c9a0d78baa35d4a0678705f73c67d config\MwacControllerConfig.json File Size: 1842 BYTES File Version: MD5: 75ea72c71ce25bc64e852cee5f8d463a config\MwacControllerConfig.json.bak File Size: 1842 BYTES File Version: MD5: 75ea72c71ce25bc64e852cee5f8d463a config\PoliciesConfig.json File Size: 802 BYTES File Version: MD5: 4da3bd0e560110e39c48c5522c5ccd5d config\PoliciesConfig.json.bak File Size: 802 BYTES File Version: MD5: 4da3bd0e560110e39c48c5522c5ccd5d config\RtpConfig.json File Size: 447 BYTES File Version: MD5: edd3b5578471a1277b51584133def78d config\RtpConfig.json.bak File Size: 447 BYTES File Version: MD5: edd3b5578471a1277b51584133def78d config\ScanConfig.json File Size: 3439 BYTES File Version: MD5: aced131b3870ad5f1274a44c773973dc config\ScanConfig.json.bak File Size: 3439 BYTES File Version: MD5: aced131b3870ad5f1274a44c773973dc config\SpConfigFile.json File Size: 10672 BYTES File Version: MD5: 8ec7840e4fa05d6fd7b6ff9afec4f872 config\SpConfigFile.json.bak File Size: 10672 BYTES File Version: MD5: 8ec7840e4fa05d6fd7b6ff9afec4f872 config\TelemCtrlConfig.json File Size: 1178 BYTES File Version: MD5: 5db946d90bcb8847b48f7846e94d463f config\TelemCtrlConfig.json.bak File Size: 1178 BYTES File Version: MD5: 5db946d90bcb8847b48f7846e94d463f config\telemetry.json File Size: 338 BYTES File Version: MD5: 19d8969e7215dc92113c944ad4cc8c40 config\UpdateControllerConfig.json File Size: 1110 BYTES File Version: MD5: aebb91d86477e07b47cb904c68fa4148 config\UpdateControllerConfig.json.bak File Size: 1110 BYTES File Version: MD5: aebb91d86477e07b47cb904c68fa4148 ctlrpkg\ File Size: BYTES File Version: MD5: dbclsupdate\ File Size: BYTES File Version: MD5: dbclsupdate\staging\ File Size: BYTES File Version: MD5: dbclsupdate\staging\Actions.dll File Size: 4338936 BYTES File Version: 3.2.0.256 MD5: 965006feb8ed5a0c3c290d7b1d8e74a6 dbclsupdate\staging\BrowserSDKDLL.dll File Size: 5158640 BYTES File Version: 3.3.0.85 MD5: 9a0cbbbb0597406224fdc4d7365b522f dbclsupdate\staging\MBAMCore.dll File Size: 5175656 BYTES File Version: 3.0.0.767 MD5: 56f22ed158ce034930363090adea6dd2 dbmanifest2.dat File Size: 698 BYTES File Version: MD5: bcb363c35b40e313a81179b08c04c2dc dbupdate.log File Size: 266269 BYTES File Version: MD5: a6d2b21061ea5142e3bc28c38f430e9f dynconfig.dat File Size: 28574 BYTES File Version: MD5: cb43a8a3e94237843b009c0205bcfa9c exclusions.txt File Size: 20542 BYTES File Version: MD5: e6c45e364d987ebfce1f062523954307 HubbleCache File Size: 83979 BYTES File Version: MD5: 0fa7542bb6888a36b21d112eeaa755a4 instlrupdate\ File Size: BYTES File Version: MD5: IrisPlugins\ File Size: BYTES File Version: MD5: lkg_db\ File Size: BYTES File Version: MD5: logs\ File Size: BYTES File Version: MD5: logs\mbae-default.log File Size: 831548 BYTES File Version: MD5: ab9db3fabee7f562ec6b1fd5d92c79f5 logs\mbae-default.log.bak File Size: 5243108 BYTES File Version: MD5: 2d551044d0732223b506d15177a84e9d logs\mbae-protector.xpe File Size: 5684192 BYTES File Version: MD5: 7c1d0d3e30e09bf20b7c6c9075e96b3b logs\mbae-protector.xpe.bak File Size: 8389824 BYTES File Version: MD5: 74d784dce409161d00ca664be18617da logs\MBAMSERVICE.LOG File Size: 3222296 BYTES File Version: MD5: fe6bdb0377b693ac00b59b9852985698 logs\MBAMSERVICE.LOG.bk1 File Size: 10484904 BYTES File Version: MD5: 0aff061159d7bb186742cf6d131032f4 logs\MBAMSERVICE.LOG.bk10 File Size: 10485664 BYTES File Version: MD5: 5528dfc4e74ab8de27dfc48bc7ff4dc9 logs\MBAMSERVICE.LOG.bk2 File Size: 10485648 BYTES File Version: MD5: dc93cce6ead10e5f67b35a6bdb1e1d47 logs\MBAMSERVICE.LOG.bk3 File Size: 10485472 BYTES File Version: MD5: c9c5581273fd9ca9bfa0d32d0f8d3c75 logs\MBAMSERVICE.LOG.bk4 File Size: 10485558 BYTES File Version: MD5: e833092a1df215284c8e638385f4266e logs\MBAMSERVICE.LOG.bk5 File Size: 10485624 BYTES File Version: MD5: fceafe7af100e9a1ef120700b6ef9033 logs\MBAMSERVICE.LOG.bk6 File Size: 10485584 BYTES File Version: MD5: e1ac0875108df8c66a3d253ca2829a26 logs\MBAMSERVICE.LOG.bk7 File Size: 10485538 BYTES File Version: MD5: 9fd8182d1949574db42f9bd2227dfb02 logs\MBAMSERVICE.LOG.bk8 File Size: 10485588 BYTES File Version: MD5: cc0be3885237a0183b1b2f8c03563424 logs\MBAMSERVICE.LOG.bk9 File Size: 10485396 BYTES File Version: MD5: a019335130fe779ac09bb11b32513250 logs\mbupdatr.log File Size: 7448 BYTES File Version: MD5: cc5e0d8b572eecdbb67b94053d54bd9b mbdigsig2.dat File Size: 514 BYTES File Version: MD5: aa120b05b1886fdda7e7c2596cf5ec51 MwacDetections\ File Size: BYTES File Version: MD5: prot.mbdb File Size: 24 BYTES File Version: MD5: 546d9e30eadad8b22f5b3ffa875144bf rdefs.mbdb File Size: 24 BYTES File Version: MD5: 2f7423ca7c6a0f1339980f3c8c7de9f8 RtpDetections\ File Size: BYTES File Version: MD5: RtpDetectionSamples\ File Size: BYTES File Version: MD5: rules.mbdb File Size: 14286157 BYTES File Version: MD5: cfcfcaf303da006c5b31acdea4cf8231 scan.mbdb File Size: 1740371 BYTES File Version: MD5: 28ab3cc6aaeba40fc1665f2469730f08 ScanResults\ File Size: BYTES File Version: MD5: tids.mbdb File Size: 218019 BYTES File Version: MD5: 2166cda209aaf44a58d5d0f18f5f8746 wprot2.mbdb File Size: 5259858 BYTES File Version: MD5: df5c4a8b9cc6b6d1cf853b18a1e4eb7b Missing Context Menu Keys ================================== All Malwarebytes context/shell extension keys are present. Exclusion Info: ================================== No Malwarebytes exclusions found. Quarantine Information ================================== Malwarebytes quarantine is empty. Reports count ================================== AeDetections: 0 ArwDetections: 0 MwacDetections: 11 RtpDetections: 0 ScanResults: 428 Registered WFP Filters ================================== FWPM_LAYER_ALE_AUTH_CONNECT_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_ALE_AUTH_CONNECT_V6 FWPM_LAYER_ALE_AUTH_RECV_ACCEPT_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_ALE_AUTH_RECV_ACCEPT_V6 Teredo socket option opt out block filter FWPM_LAYER_ALE_CONNECT_REDIRECT_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_ALE_CONNECT_REDIRECT_V6 FWPM_LAYER_ALE_RESOURCE_ASSIGNMENT_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_ALE_RESOURCE_ASSIGNMENT_V6 FWPM_LAYER_ALE_RESOURCE_RELEASE_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_ALE_RESOURCE_RELEASE_V6 FWPM_LAYER_INBOUND_TRANSPORT_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_INBOUND_TRANSPORT_V6 FWPM_LAYER_OUTBOUND_TRANSPORT_V4 MWAC Filter Acts on some inbound or outbound connect attempts & traffic. FWPM_LAYER_OUTBOUND_TRANSPORT_V6 -----END OF FILE-----
  6. Yep, just go ahead and follow the instructions. BleepingComputer is a known trusted site run by an active member of the PC security community, Lawrence Abrams and also an official affiliate of Malwarebytes so he and his site are definitely trustworthy
  7. I've been getting MBAM warnings about a Trojan for months, but only when playing a specific game on Steam. I'm pretty sure this happened even after I had to build a new PC (hardware failure killed my old mobo) with brand new hardware, include the SSD. Any chance somebody could take a look? Thanks in advance! Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 10/20/19 Protection Event Time: 5:22 PM Log File: a8ce1bdc-f37f-11e9-bba7-7085c287745c.json -Software Information- Version: 3.8.3.2965 Components Version: 1.0.627 Update Package Version: 1.0.12987 License: Premium -System Information- OS: Windows 10 (Build 17763.805) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Trojan Domain: IP Address: 69.162.66.133 Port: [56145] Type: Outbound File: C:\Program Files (x86)\Steam\GameOverlayUI.exe (end)
  8. Today
  9. Don't autopay me, I'm trying a product from a different company now.
  10. @AdvancedSetup, can you have the web team look into this issue please.
  11. @gonzothank you very much again. I will notify Brother's Keeper and I will get back to my Family Trees. 😀
  12. Done. Please give it a few minutes to propagate out.
  13. Hey Guys, so everytime i open my firefox browser up it tries to open some "deloplen.com" website. I upgraded my Malwarebytes because i was so worried but it doesnt detect any Threat, it just stops the site from being opened. I attached my Malwarebytes scan log and the recovery tool logs, would be awesome if you guys can help me :) kind regards FRST.txt Addition.txt malwarebytes_log.txt
  14. Please follow the instructions here and post back your logs https://support.malwarebytes.com/docs/DOC-2396 Thank you @Yas Ron
  15. Thank you @gonzo. Received a reply from Brother's Keeper and was asked to try bkwin.org or bkwin.com - I found that the first one .org displayed the same symptom. So could you perform your magic on the .org site please. Thanks in advance. 👍 cc @AdvancedSetup
  16. And of course the chat has never worked. This company really doesn't want to sell a product. I use MB for it's malware site URL blocking. I'm gonna have to find another product that does that.
  17. Disabling malware protection seams to paradoxically help with slow DNS resolution. And disabling both malware and web protection is necessary to avoid hangs on logout and fast boots. Currently I am using Windows Defender with Malwarebytes without real-time protection. I also use NoScript and Malwarebytes Browser Guard in Firefox.
  18. I only have 1 computer running MB4 which is also the only computer running an insider build even though I haven't enrolled this computer into Windows insider program. No impact. I actually changed it to manual at some point and made no difference.
  19. Hello and Welcome back Check your scheduled scan setting under Advanced and make sure Scan for Rootkits is enabled there. Custom scans will always take a long time.
  20. ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: If you are having licensing issues, please do the following: Thanks in advance for your patience. -The Malwarebytes Forum Team
  21. I am running Malwarebytes Premium 3.8.3. I noticed that the daily scan does not scan for rootkits so I am running a custom scan just for rootkits on my c drive. It has been running for almost 7 hours. Is this an unusual amount of time? It has found no threats and I wondered if I could cancel it without a consequence?
  22. Another 13 PUP.Optional issues caught by Malwarebyes after fixlog created and scan ran again. Possible PUP issues were from before Fixlog. Thanks
  23. Hello and Welcome @JoshuaScholar Sorry your having issues, perhaps @bdubrow can help you out with this issue. Keep in mind, if you submitted your request on the 20th it could take up to 3 days to get a response from support as they are quite busy, also the 20th was during the weekend.
  24. Hi @Jonny6980, Just responded here: Sorry, didn't see this thread until afterwards. Nathan
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